CCR2011174-Job Descrip-System Admin
City of Muskego
Position Description
Name: Department: Information Technology
Position Title: Systems Administrator Pay Grade: G54 FLSA: E
Date: December 2011 Reports To: Director of Information Technology
2011 Salary Scale: Minimum $55,546 - Midpoint $65,348 - Maximum $75,151
Purpose of Position
Under the direction of the Director of Information Technology, this position is responsible for the operational
support and maintenance of the City of Muskego technical infrastructure, including but not limited to servers,
networks, software/hardware systems, database systems, and telecommunication systems.
Essential Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive.
Other duties may be required and assigned.
Provides operation support for local area networks (LANs), wide area networks (WANs), wireless networks, the
Internet, Intranet, and other telecommunication systems.
Installs, configures, and maintains all servers, network infrastructure devices, operating systems, application
software, mobile devices and peripheral equipment.
Manages citywide landline, network, and cellular telephony systems and equipment.
Installs, configures, and maintains the PC environment.
Provides end user technical support for computer software and hardware.
Provides operation support for database management software and determines ways to store, organize, and maintain
data.
Maintains and evolves technical infrastructure and inventory documentation.
Coordinate, evolve, and execute information technology disaster recovery operations.
Identifies, coordinates, and monitors daily network backup and recovery procedures.
Implements network security measures such as, user access control, permissions, and system accounting in order to
maintain system integrity.
Researches, recommends, and tests hardware, software, and network configurations in order to develop guidelines to
ensure system compatibility and better service to end users.
Maintain internal and external web servers including technical aspects of the Internet and Intranet systems and sites
supported by the Information Technology Department.
Monitors system activity and performs necessary maintenance to ensure that the design of the city computer system
allows all of the components, including computers, networks, and software, to work together reliably and efficiently.
Additional Tasks and Responsibilities
While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose
of this position and may also be performed by other unit members.
Assists city departments with technical, physical, and non-technical tasks.
Participates in on-going training.
Performs network/telephone cabling tasks.
Minimum Training and Experience Required to Perform Essential Job Functions
Bachelor’s degree in, Management Information Systems, Computer Science or related field, with five years related
experience, or any combination of education and experience that provides equivalent knowledge, skills, and
abilities. Experience with project management, modern IT principles and technologies, telecommunications,
network operations, server administration, workstations, and relational database technology is required. Valid
Wisconsin motor vehicle operator’s license required. In addition, the following knowledge, skills, and abilities are
required:
Experience with virtual server infrastructure administration.
Experience with the modern Windows Active Directory environment.
Ability to support local and wide area networks.
Experience with computer hardware and software support and problem determination.
Experience supporting network security policies and procedures including the implementation of firewalls
and authentication services.
Experience with scripting.
Experience SQL Server administration.
Experience with data communications and telephony.
Strong interpersonal and communication skills, capable of explaining procedures in writing or verbally.
Available for off-hours support including weekends and holidays.
Physical and Mental Abilities Required to Perform Essential Job Functions
Language Ability and Interpersonal Communication
Ability to decide the time, place, and sequence of operations within an organizational framework, and to oversee
their execution. Ability to analyze data and information using established criteria, in order to determine
consequences and to identify and select alternatives. Ability to compare, count, differentiate, measure, copy, record
and transcribe data and information. Ability to classify, compute, tabulate, and categorize data.
Ability to persuade, convince, and/or train others, including the ability to act in a lead worker capacity. Ability to
advise and interpret how to apply policies, procedures, guidelines and standards, to specific situations.
Ability to utilize a variety of advisory and design data and information such as computer software/hardware
manuals, flow charts, diagrams, maps, non-routine correspondence, contracts, computer journals/textbooks,
computer languages and accounting methods.
Ability to communicate orally and in writing with city employees, other information technology professionals,
computer software and hardware consultants, vendor representatives, schools, and citizens.
Mathematical Ability
Ability to apply algebraic and trigonometric formulas, calculate percentages, fractions, decimals, ratios, present
values, and spatial relationships. Ability to interpret basic descriptive statistical reports.
Judgment and Situational Reasoning Ability
Ability to use functional reasoning in performing influence functions such as leading, teaching, directing, and
controlling.
Ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of
information against measurable criteria, and against sensory and/or judgmental criteria.
Physical Requirements
Ability to operate equipment and machinery with some requiring complex and rapid adjustments, such as computers,
printers, modems, fax machine, telephone, calculator/adding machine, cabling tools, and common hand tools.
Ability to coordinate eyes, hands, feet and limbs in performing slightly-skilled movements such as rapid keyboard
use.
Ability to exert moderate physical effort in sedentary to light work, typically involving some combination of
stooping, kneeling, crouching and crawling, lifting, carrying, climbing, pushing and pulling. Ability to sustain
prolonged visual concentration and stand for long periods of time.
Ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes and
textures associated with job-related objects, materials and tasks.
Environmental Adaptability
Ability to work under generally safe and comfortable conditions where exposure to environmental factors such as
repetitive computer keyboard use, irate individuals, intimidation, toxic agents, electrical currents, hazardous
materials, explosives and disease may cause discomfort and poses little risk of injury.
The City of Muskego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act,
the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both
prospective and current employees to discuss potential accommodations with the employer.
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Employee's Signature Supervisor's Signature
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