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CCR2008064-performance COMMON COUNCIL - CITY OF MUSKEGO RESOLUTION #064-2008 APPROVAL OF EMPLOYEE PERFORMANCE EVALUATION AND MERIT PAY/INCENTIVE PROGRAM WHEREAS, The Common Council determined that the City’s existing Pay for Performance Program should be reviewed because of the recent removal of the compounding merit pay creating an inequity between employee groups and the inability of nonrepresented employees to move thru their salary range; and WHEREAS, The nonrepresented staff has recommended the attached Annual Employee Performance Evaluation tool and Merit Pay/Incentive program for non-represented employees; and WHEREAS, The Committee of the Whole has reviewed nonrepresented staff’s proposal and has recommended approval as attached; and WHEREAS, That the Merit Pay as established shall be a compounding number on base pay giving the nonrepresented employee the ability to move thru their salary range; and WHEREAS, Employees that are at the top of their pay scale shall receive an annual reward, based on the Annual Employee Performance Evaluation tool that is not compounding. NOW, THEREFORE, BE IT RESOLVED That the Common Council of the City of Muskego, upon the recommendation of the Committee Of The Whole, does hereby approve the attached Annual Employee Performance Evaluation tool and Merit Pay/Incentive Program effective for 2007. BE IT FURTHER RESOLVED That the adoption of this new program replaces any existing Pay for Performance Programs. TH DATED THIS 8 DAY OF APRIL , 2008. SPONSORED BY COMMITTEE OF THE WHOLE This is to certify that this is a true and accurate copy of Resolution #064-2008 which was adopted by the Common Council of the City of Muskego. ____________________________ Clerk-Treasurer THE CITY OF MUSKEGO ANNUAL EMPLOYEE PERFORMANCE EVALUATION For Non-rep Exempt and Nonexempt Staff Employee Name (First, Last): _______________________________________________ Job Title: _______________________________________________________________ Department: ____________________________________________________________ Period of Evaluation: From: ________________ To: ____________________ Evaluation Type: __ Annual __ Probationary __ Other Employee Status: __ Exempt __ Nonexempt PART I – INSTRUCTIONS TO RATER Listed below are factors that are important in the performance of the employee’s job. Performance factors must be evaluated for all employees. The supervisory factors should be utilized only for employees with supervisory responsibilities. Note: A rating of Unacceptable/Provisional or Superior requires comments. The “overall performance” evaluation should reflect the employee’s total performance, including the performance factors as related to the employee’s responsibilities and duties as set forth in the position description, supervisory factors (if applicable), and goals/objectives/special assignments (if established). DISTRIBUTION INSTRUCTIONS: Return the signed, original form to the City Administrator. Maintain one copy for your department records. Distribute one copy to the employee. MARKING INSTRUCTIONS: The supervisor should indicate the employee’s performance by using the check box next to the appropriate level of performance. 2 PART II – PERFORMANCE FACTORS The following rating scale guide is being provided to assist the evaluator in assigning the most appropriate measurement of the employees’ performance factors and supervisory factors, if applicable. Unacceptable/ Provisional (UP): Job performance fails to meet job requirements or does not meet acceptable levels in all areas; performance clearly below minimum and performance must improve to meet expectations of position requirements. Immediate improvement required or exhibits potential to become Effective with continued training. Effective (E): Job performance consistently meets standards for the position. This is the expected level of performance in a position with normal guidance and supervision. Outstanding (O): Job performance frequently exceeds standards set for the position and accomplishments are made in unexpected areas as well. Superior (S): Job performance consistently exceeds standards set for the position all of the time. The excellence of the employee’s work is clearly recognized by all. 1. Job Knowledge – Demonstrates clear understanding and ability to perform the assigned job duties and has in-depth knowledge and technical expertise. Learns and masters applicable new skills and procedures. Unacceptable………………………………………..Superior _U/ P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 2. Teamwork – Works well and effectively with others; responsive and accommodating, positive attitude towards work; shows respect for others; ability and willingness to work with fellow employees, administrators, and staff towards common goals. Unacceptable………………………………………..Superior _U/ P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 3. Customer Satisfaction – Tact, diplomacy, cooperation, courtesy, willingness to satisfy customers, resolves customer issues. \[If definition does not work, department should define their own.\] Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 3 4. Quality of Work – Demonstrates accuracy and thoroughness; displays commitment to excellence; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; attention to detail; learns from mistakes. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 5. Adaptability – Consider the ease with which the employee adjusts to any change in duties, procedures, supervisors, or work environment. Consider how well the employee accepts new ideas and approaches to work, responds appropriately to constructive criticism and to suggestions for work improvement, and is able to handle pressure situations effectively. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 6. Personal Qualities – Judgment, initiative, communication skills, decision-making, attitude, and commitment. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 7. Dependability – Consider the amount of time spent directing this employee. Consider how well the employee monitors projects and exercises follow-through; adheres to time frames; is on time for meetings and appointments; job attendance; and responds appropriately to instructions and procedures. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 8. Safe Work Habits – Understanding and application of safe practices; observes safety rules; observes and reports safety problems/conditions encountered. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 4 PART III – SUPERVISORY FACTORS (only applicable to employees with supervisory responsibilities) 1. Leadership – Consider how well the employee demonstrates effective supervisory abilities; fosters respect and cooperation; inspires and motivates staff; directs work group toward common goal. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 2. Delegation – Consider how well the employee demonstrates the ability to direct others in accomplishing work; effectively selects staff; defines assignments; oversees the work of staff. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 3. Planning and Organizing – Consider how well the employee plans and organizes work; coordinates with others, and establishes appropriate priorities; anticipates future needs; carries out assignments effectively. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 4. Administration – Consider how well the employee performs day-to-day administrative tasks, manages time; finds budget savings, administers policies and implements procedures; maintains appropriate contact with supervisor, and utilizes funds, staff, and equipment effectively. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 5. Personnel Management – Consider how well the employee serves as a role model; provides guidance and opportunities to their staff for their development and advancement; resolves work- related employee problems; assists staff in accomplishing their work related objectives. Consider how well the employee communicates with staff in a clear, concise, accurate, and timely manner and makes useful suggestions. Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ PART IV – GOALS/OBJECTIVES/SPECIAL ASSIGNMENTS 5 Where goals, objectives, projects, special assignments, etc. have been clearly established, progress of these tasks should be evaluated. In cases where special goals or objectives are not appropriate, the supervisor should identify the major duties and/or responsibilities of the job and evaluate the employee accordingly. List and evaluate progress made on major pre-determined goals, objectives, projects, job duties, and special assignments by marking the appropriate box. The “Comments” space may be used for satisfactory progress but must be used for unsatisfactory progress. Only complete the number of goals necessary for evaluation. Attach additional sheets if necessary. 1. Goal/Objective/Project/Major Job Duty/Special Assignment ________________________________________________________________________ __ Accomplished or Satisfactory Progress __ Unsatisfactory Progress (See “Comments” Below) Comments: ___________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ 2. Goal/Objective/Project/Major Job Duty/Special Assignment ________________________________________________________________________ __ Accomplished or Satisfactory Progress __ Unsatisfactory Progress (See “Comments” Below) Comments: ___________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ 3. Goal/Objective/Project/Major Job Duty/Special Assignment ________________________________________________________________________ __ Accomplished or Satisfactory Progress __ Unsatisfactory Progress (See “Comments” Below) Comments: ___________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ 4. Goal/Objective/Project/Major Job Duty/Special Assignment ________________________________________________________________________ __ Accomplished or Satisfactory Progress __ Unsatisfactory Progress (See “Comments” Below) Comments: ___________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ PART V – OVERALL PERFORMANCE 6 Please use this space to describe the overall performance rating. The overall rating should be a reflection of the performance factors, supervisory factors (if applicable), and goals/objectives/special assignments (if established). Unacceptable………………………………………..Superior _U /P _ E _ O _ S Comments: _______________________________________________________ _______________________________________________________________________ _______________________________________________________________________ SIGNATURES Immediate Supervisor: __________________________________ Date: ____________ Comments: _____________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ PART V – TO THE EMPLOYEE: I have been advised of my performance ratings. I have discussed the contents of this review with my supervisor. My signature does not necessarily imply agreement. My comments are as follows (optional) (attach additional sheets if necessary): ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Employee Signature: ______________________________ Date: _________________ MERIT PAY RECOMMENDATION Overall Job Performance Rating & Merit Pay/Incentive Guidelines 7 (please circle one) Merit Days Incentive* Overall Rating Below Midpoint (B.M.) At/Above Midpoint (A.M.) B.M. / A.M. Unacceptable/ 0% 0% 0 days 0 days Provisional (UP) Effective (E) +1% - +2% +1% - +2% 1 day 2 days Outstanding (O) +2.1% - +3% +2.1% - +2.5% 2 days 3 days Superior (S) +3.1% - +4% +2.6% - +3% 3 days 4 days A. Merit Pay (please write percentage that is within the overall rating % range. Only use .10 intervals within designated range, i.e. 1.10, 1.20, 1.30, 1.40, etc.): _________________% or (please circle one) Increase to maximum of salary range or At top of range, eligible for annual reward only (No compounding) B. Merit Days Incentive (please write# of days from correct column): _________________ merit days * * Note – merit days can only be used during the calendar year they are given, not paid out, and can only be used with permission from the employee’s supervisor. Departments should always be adequately staffed. Department Head: __________________________________ Date: ________________ City Administrator: _________________________________ Date: ________________ 8 WORK GOALS FOR THE YEAR 200__ (Mandatory Section – To be determined by immediate supervisor) List goals to be attained by the employee before the employee’s next job evaluation. Goals must be realistic and reasonably attainable during the employee’s regular working time. Project Completion Date (if applicable) Goal 1 _______________________________________ ____________________ Goal 2 _______________________________________ ____________________ Goal 3 _______________________________________ ____________________ Goal 4 _______________________________________ ____________________ 9