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LIBRARY BOARD Packet 05172022CITY OF MUSKEGO LIBRARY BOARD AGENDA , l 05/17/2022 i PM Lbr Library Conference Room, S73 W16663 Janesville MUSKEGO Road PUBLIC LIBRARY IDEAS. INFORMATION. COMMUNITY. Please click the link below to join the webinar: https://us02web.zoom.us/j/84559129207 Webinar ID: 845 5912 9207 Phone: 312-626-6799 CALL TO ORDER PLEDGE OF ALLEGIANCE ROLL CALL STATEMENT OF PUBLIC NOTICE PUBLIC COMMENT CONSENT AGENDA Approval of Minutes - April 19, 2022 04 19 22 Library Board Minutes Place on file the Library Financial Reports - April 2022 Financials April 2022 Financials PRESIDENTS REPORT DIRECTOR'S REPORT May 2022 Director's Report May 2022 Director's Report UNFINISHED BUSINESS Discussion update and possible action may be taken on any or all of the following: Discussion/Action: Environmental Scan of Mission Statements and Possible Approval of WiLS Consultants for Mission Statement Study Environmental Scan of Mission Statements and WiLS Proposal NEW BUSINESS Discussion update and possible action may be taken on any or all of the following: Discussion/Action: Election of 2022-2023 Muskego Public Library Board Officers Discussion: Presidential Appointments to Library Board Committees Muskego Public Library Board of Trustees Bylaws Discussion/Action: Approval to Endorse 2022-2026 Waukesha County Library Standards Request to Endorse 2022-2026 Waukesha County Library Standards COMMUNICATIONS AND MISCELLANEOUS BUSINESS AS AUTHORIZED BY LAW ADJOURNMENT NOTICE IT IS POSSIBLE THAT MEMBERS OF AND POSSIBLY A QUORUM OF MEMBERS OF OTHER GOVERNMENTAL BODIES OF THE MUNICIPALITY MAY BE IN ATTENDANCE AT THE ABOVE -STATED MEETING TO GATHER INFORMATION; NO ACTION WILL BE TAKEN BY ANY GOVERNMENTAL BODY AT THE ABOVE -STATED MEETING OTHER THAN THE GOVERNMENTAL BODY SPECIFICALLY REFERRED TO ABOVE IN THIS NOTICE. ALSO, UPON REASONABLE NOTICE, EFFORTS WILL BE MADE TO ACCOMMODATE THE NEEDS OF DISABLED INDIVIDUALS THROUGH APPROPRIATE AIDS AND SERVICES. FOR ADDITIONAL INFORMATION OR TO REQUEST THIS SERVICE, CONTACT MUSKEGO CITY HALL, (262) 679-4100. K CITY OF MUSKEGO LIBRARY BOARD MINUTES 04/19/2022 5:00 PM Library Conference Room, S73 W16663 MUSKEGO Janesville Road PUBLIC LIBRARY IDEAS. INFORVATION. C:OMVTTNMY. Please click the link below to join the webinar: https://us02web.zoom.us/j/86228060178 Webinar ID: 862 2806 0178 Phone: 312-626-6799 CALL TO ORDER President Konkel called the meeting to order at 5:02PM. PLEDGE OF ALLEGIANCE R()I I rAl I Present were President Konkel, Trustee Darkow, Trustee Foundos, Trustee Heinowski, Trustee Humphreys, Trustee Kangas, and Director Larson. Trustee Schroeder arrived at 5:04pm. Trustee Blair and Alderman Wolfe were excused. Trustee Schroeder left at 5:48pm. STATEMENT OF PUBLIC NOTICE PUBLIC COMMENT CONSENT AGENDA Trustee Kangas made a motion to approve the CONSENT AGENDA, Trustee Humphreys seconded. Motion Passed 6 in favor. Approval of Minutes - March 15, 2022 Place on file the Library Financial reports - March 2022 Financials PRESIDENTS REPORT DIRECTOR'S REPORT April 2022 Director's Report UNFINISHED BUSINESS Discussion update and possible action maybe taken on any or all of the following: NEW BUSINESS Discussion update and possible action maybe taken on any or all of the following: Discussion/Action: Presidential Appointment of Nominating Committee Discussion ensued. Presidential appointment made. No full Board action taken. Discussion/Action: Approval of Allowable Costs Worksheet for 2023 Budget Trustee Darkow made a motion to approve the Allowable Costs Worksheet, Trustee Schroeder seconded. Motion Passed 6 in favor. 3 Discussion/Action: Consideration and Possible Approval of WiLS Consultants for Website Usability and Mission Statement Studies Trustee Humphreys made a motion to approve the WILS Consultants for Website Usability and Mission Statement Studies, Trustee Darkow seconded. Motion Failed, 0 in favor. Trustee Darkow made a motion to defer the consideration and approval of WILS Consultants for Website Usability and Mission Statement Studies, Trustee Kangas seconded. Motion Passed, 5 in favor. COMMUNICATIONS AND MISCELLANEOUS BUSINESS AS AUTHORIZED BY LAW ADJOURNMENT Trustee Humphreys made a motion to adjourn, Trustee Darkow seconded. Motion Passed 5 in favor. Meeting adjourned at 6:10 PM. NOTICE IT IS POSSIBLE THAT MEMBERS OF AND POSSIBLY A QUORUM OF MEMBERS OF OTHER GOVERNMENTAL BODIES OF THE MUNICIPALITY MAY BE IN ATTENDANCE AT THE ABOVE -STATED MEETING TO GATHER INFORMATION; NO ACTION WILL BE TAKEN BY ANY GOVERNMENTAL BODY AT THE ABOVE -STATED MEETING OTHER THAN THE GOVERNMENTAL BODY SPECIFICALLY REFERRED TO ABOVE IN THIS NOTICE. ALSO, UPON REASONABLE NOTICE, EFFORTS WILL BE MADE TO ACCOMMODATE THE NEEDS OF DISABLED INDIVIDUALS THROUGH APPROPRIATE AIDS AND SERVICES. FOR ADDITIONAL INFORMATION OR TO REQUEST THIS SERVICE, CONTACT MUSKEGO CITY HALL, (262) 679-4100. 4 CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 1 Report dates: 4/1/2022-4/30/2022 May 05, 2022 10:59AM Report Criteria: Detail report. Invoices with totals above $0 included. Paid and unpaid invoices included. [Report]. Description = {<>] "1099 adjustment' Invoice Detail.Type = {>] "adjustments" Invoice Detail.GL account = "1000571000000'-"1000571999999","5020000000000'-"5029999999999","5030000000000'-"5039999999999","4100890716500'-"4100890716599" Invoice Number SegNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number AMAZON CAPITAL SERVICES 16FR-16M3-CL 1 Invoice SWITCH/XBOX/PS GAMES 04/07/2022 05/07/2022 437.13 422 100.05.71.03.5711 16HN-CJQC-F 1 Invoice PRINT 03/20/2022 04/19/2022 123.80 422 100.05.71.01.5711 17NP-M66Y-3K 1 Invoice SHELVES & STAPLES 03/13/2022 04/12/2022 66.76 422 100.05.71.00.5701 17NP-M66Y-3K 2 Invoice IPAD CASE & CUPS FOR DISC CL 03/13/2022 04/12/2022 23.28 422 100.05.71.00.5702 1CM3-MQ4N-3 1 Invoice CRAFTERNOON SUPPLIES 03/27/2022 04/26/2022 23.57 422 100.05.71.00.6062 1 DCD-61 PH-1 1 Invoice PRINT 03/14/2022 04/13/2022 31.42 422 100.05.71.01.5711 1DF4-MP3D-3 1 Invoice PRINT 03/20/2022 04/19/2022 57.85 422 100.05.71.01.5711 1GLC-PVHL-X 1 Invoice PRINT 03/27/2022 04/26/2022 13.77 422 100.05.71.01.5711 1LCK-9NMQ-9 1 Invoice PRINT 03/13/2022 04/12/2022 27.49 422 100.05.71.01.5711 1LJM-XW9M-X 1 Invoice PRINT 04/03/2022 05/03/2022 39.91 422 100.05.71.01.5711 1M6V-3JVQ-66 1 Invoice STICKERS 03/23/2022 04/22/2022 7.99 422 100.05.71.00.6062 1M6V-3JVQ-66 2 Invoice BUBBLE MAILERS 03/23/2022 04/22/2022 18.95 422 100.05.71.00.5701 1 MF4-7MFD-D 1 Invoice APR CRAFTNOON SUPPLIES 03/19/2022 04/18/2022 85.27 422 100.05.71.00.6062 1WK6-16TW-Q 1 Invoice AV 03/27/2022 04/26/2022 427.58 422 100.05.71.02.5711 1XFF-C4PJ-49 1 Invoice NATIONAL LIBRARY WK PROMO S 03/31/2022 04/30/2022 20.98 422 100.05.71.00.6062 Total AMAZON CAPITAL SERVICES: 1,405.75 AMS ALARM, LLC T40836-0222.2 1 Invoice FIRE ALARM MONITORING -LIB (FI 04/19/2022 04/26/2022 294.80 422 100.05.71.00.5415 Total AMS ALARM, LLC: 294.80 BAKER & TAYLOR COMPANY 0003258346 1 Invoice PRINT 03/08/2022 04/26/2022 13.60- 422 100.05.71.01.5711 0003258404 1 Invoice PRINT 03/08/2022 04/26/2022 23.40- 422 100.05.71.01.5711 0003260237 1 Invoice SUSTAINABLE SHELVES -CREDIT 03/28/2022 04/26/2022 226.55- 422 100.05.71.01.5711 2036587495 1 Invoice PRINT 03/09/2022 04/09/2022 430.40 422 100.05.71.01.5711 2036601777 1 Invoice PRINT 03/15/2022 04/15/2022 882.85 422 100.05.71.01.5711 2036604808 1 Invoice PRINT 03/16/2022 04/16/2022 1,539.32 422 100.05.71.01.5711 2036614272 1 Invoice PRINT 03/19/2022 04/19/2022 691.06 422 100.05.71.01.5711 2036616581 1 Invoice PRINT 03/22/2022 04/22/2022 426.24 422 100.05.71.01.5711 2036620289 1 Invoice PRINT 03/22/2022 04/22/2022 466.87 422 100.05.71.01.5711 2036621028 1 Invoice PRINT 03/23/2022 04/23/2022 334.74 422 100.05.71.01.5711 2036633512 1 Invoice PRINT 03/28/2022 04/28/2022 782.45 422 100.05.71.01.5711 2036643334 1 Invoice PRINT 03/30/2022 04/30/2022 104.17 422 100.05.71.01.5711 2036647702 1 Invoice PRINT 04/01/2022 05/01/2022 1,122.37 422 100.05.71.01.5711 2036650353 1 Invoice PRINT 04/04/2022 05/04/2022 1,086.97 422 100.05.71.01.5711 2036659746 1 Invoice PRINT 04/06/2022 05/06/2022 1,224.55 422 100.05.71.01.5711 2036665099 1 Invoice PRINT 04/08/2022 05/08/2022 460.08 422 100.05.71.01.5711 2036673031 1 Invoice PRINT 04/12/2022 05/12/2022 3,715.44 422 100.05.71.01.5711 5017623332 1 Invoice PRINT 03/16/2022 04/16/2022 53.05 422 100.05.71.01.5711 5017653629 1 Invoice PRINT 03/31/2022 04/30/2022 99.51 422 100.05.71.01.5711 T24114360 1 Invoice AV 03/24/2022 04/24/2022 35.99 422 100.05.71.01.5711 T24114800 1 Invoice PRINT 03/29/2022 04/29/2022 32.39 422 100.05.71.01.5711 Total BAKER & TAYLOR COMPANY: 13,224.90 5 CITY OF MUSKEGO Invoice Number SegNo Type BAKER & TAYLOR ENTERTAINMENT H60576070 1 Invoice H60662840 1 Invoice H60672810 1 Invoice H60701260 1 Invoice H60756130 1 Invoice H60768630 1 Invoice H60785170 1 Invoice H60785171 1 Invoice H60785172 1 Invoice H60834950 1 Invoice H60834951 1 Invoice H60834952 1 Invoice H60889790 1 Invoice H60894240 1 Invoice H60894241 1 Invoice H60926700 1 Invoice H60939940 1 Invoice H60966350 1 Invoice H60966351 1 Invoice H61007520 1 Invoice H61007521 1 Invoice Total BAKER & TAYLOR ENTERTAINMENT: BUILDING SERVICE INC. 158128 1 Invoice Total BUILDING SERVICE INC.: CARDMEMBER SERVICE (ELAN) 3469BLA/0424 3 Invoice 3469BLA/0424 1 Invoice 3469BLA/0424 2 Invoice 3871 ES/04262 1 Invoice 3905AH/04262 1 Invoice 3913AB/04262 1 Invoice 7547GW/0426 3 Invoice Total CARDMEMBER SERVICE (ELAN): COMPLETE OFFICE OF WIS 332201 1 Invoice Total COMPLETE OFFICE OF WIS: EBSCO INFORMATION SERVICES 2205000 1 Invoice 2205426 1 Invoice Total EBSCO INFORMATION SERVICES: ELLIOTT'S ACE HARDWARE 601005/041222 2 Invoice Total ELLIOTT'S ACE HARDWARE: Payment Approval Report - Library Board Report Alpha Page: 2 Report dates: 4/1/2022-4/30/2022 May 05, 2022 10:59AM Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number AV 03/08/2022 04/08/2022 94.25 422 100.05.71.02.5711 AV 03/15/2022 04/15/2022 74.85 422 100.05.71.02.5711 AV 03/15/2022 04/15/2022 81.08 422 100.05.71.02.5711 AV 03/23/2022 04/30/2022 49.65 422 100.05.71.02.5711 AV 03/23/2022 04/23/2022 104.35 422 100.05.71.02.5711 AV 03/23/2022 04/23/2022 126.09 422 100.05.71.02.5711 AV 03/25/2022 04/25/2022 43.19 422 100.05.71.02.5711 AV 03/25/2022 04/25/2022 12.73 422 100.05.71.02.5711 AV 03/25/2022 04/25/2022 12.73 422 100.05.71.02.5711 AV 03/29/2022 04/26/2022 51.81 422 100.05.71.02.5711 AV 03/29/2022 04/26/2022 17.99 422 100.05.71.02.5711 AV 03/29/2022 04/29/2022 17.99 422 100.05.71.02.5711 AV 04/05/2022 05/05/2022 329.57 422 100.05.71.02.5711 AV 04/05/2022 05/05/2022 51.81 422 100.05.71.02.5711 AV 04/05/2022 05/05/2022 14.39 422 100.05.71.02.5711 AV 04/05/2022 05/05/2022 146.78 422 100.05.71.02.5711 AV 04/06/2022 05/06/2022 21.59 422 100.05.71.02.5711 AV 04/11/2022 05/11/2022 35.26 422 100.05.71.02.5711 AV 04/11/2022 05/11/2022 15.48 422 100.05.71.02.5711 AV 04/12/2022 05/12/2022 60.05 422 100.05.71.02.5711 AV 04/12/2022 05/12/2022 63.29 422 100.05.71.02.5711 ROLLING TRACK YAAREA 03/15/2022 SUCCULENTS FOR STUDY ROOM 02/26/2022 LIBRARY WK PROGRAMMING 02/26/2022 HOT SPOT CREDIT 02/26/2022 APR CRAFTERNOON 02/26/2022 TEEN & KIDS FOL 02/26/2022 ABBY ALA MEMBERSHIP 02/26/2022 PNS-LIB MAINT 02/26/2022 TISSUE PAPER & GARBAGE BAGS 04/07/2022 PRINT 03/13/2022 PRINT 04/13/2022 LIB MAINT 03/31/2022 c W,&Mryl 03/25/2022 743.13 422 410.08.90.71.6513 743.13 03/29/2022 62.87 422 100.05.71.00.5701 03/29/2022 159.42 422 100.05.71.00.6062 03/29/2022 77.00- 422 100.05.71.00.5774 03/29/2022 28.88 422 100.05.71.00.6062 03/29/2022 97.97 422 100.05.71.00.5752 03/29/2022 210.00 422 100.05.71.00.5305 03/29/2022 14.69 422 100.05.71.00.5415 496.83 05/07/2022 260.38 422 100.05.71.00.5703 260.38 05/10/2022 30.00- 422 100.05.71.01.5711 05/10/2022 128.67 422 100.05.71.01.5711 98.67 04/30/2022 44.83 422 100.05.71.00.5415 6 CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Report dates: 4/1/2022-4/30/2022 Page: 3 May 05, 2022 10:59AM Invoice Number SegNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number FINDAWAY WORLD LLC 382527 1 Invoice AV 03/14/2022 04/13/2022 64.99 422 100.05.71.02.5711 384088 1 Invoice AV 03/28/2022 04/27/2022 322.95 422 100.05.71.02.5711 385114 1 Invoice AV 04/06/2022 05/06/2022 49.99 422 100.05.71.02.5711 Total FINDAWAY WORLD LLC: GRAINGER 9265251372 1 Invoice EMRG LIGHT 9279795885 1 Invoice EMERG LGHT Total GRAINGER: IMPACT ACQUISTIONS LLC 2455600 1 Invoice PUBLIC MFD 3/1-5/31/22 2506399 5 Invoice BASE & OVERAGE - LIBRARY Total IMPACTACOUISTIONS LLC: JANI-KING INC- MILW REGION MIL03220596 1 Invoice FRI CLEANING MIL05220108 3 Invoice LIBRARY Total JAM -KING INC- MILW REGION: JM BRENNAN, INC. SALES000140 1 Invoice NEW BOILER MOTOR Total JM BRENNAN, INC.: KUJAWA ENTERPRISES INC. 76050 1 Invoice APRIL PLANT MAINTENANCE Total KUJAWA ENTERPRISES INC.: MICROMARKETING LLC 880340 1 Invoice AV Total MICROMARKETING LLC: MIDWEST TAPE 501789602 1 Invoice AV 501823081 1 Invoice AV 501857220 1 Invoice AV 501857221 1 Invoice AV 501890728 1 Invoice AV 501890740 1 Invoice AV 501912334 1 Invoice HOOPLA USAGE 3/22 501920690 1 Invoice AV Total MIDWEST TAPE: SAFEWAY PEST MANAGEMENT INC. 682101 1 Invoice PEST CONTROL Total SAFEWAY PEST MANAGEMENT INC.: 04/01/2022 05/01/2022 133.08 422 100.05.71.00.5415 04/14/2022 05/14/2022 133.08 422 100.05.71.00.5415 266.16 03/01/2022 03/31/2022 383.44 422 100.05.71.00.5401 04/11/2022 05/11/2022 830.96 422 100.05.71.00.5401 1,214.40 03/07/2022 04/12/2022 1,200.00 422 100.05.71.00.5835 05/01/2022 05/31/2022 3,125.00 422 100.05.71.00.5835 4,325.00 03/30/2022 04/30/2022 04/02/2022 04/26/2022 1,537.50 422 100.05.71.00.5415 61.00 422 100.05.71.00.5415 03/09/2022 04/26/2022 40.00 422 100.05.71.02.5711 40.00 03/08/2022 04/08/2022 184.95 422 100.05.71.02.5711 03/14/2022 04/14/2022 44.99 422 100.05.71.02.5711 03/21 /2022 04/21 /2022 69.98 422 100.05.71.02.5711 03/21 /2022 04/21 /2022 39.99 422 100.05.71.02.5711 03/29/2022 04/29/2022 19.99 422 100.05.71.02.5711 03/29/2022 04/29/2022 238.94 422 100.05.71.02.5711 03/31/2022 04/30/2022 399.10 422 100.05.71.03.5711 04/04/2022 05/04/2022 84.98 422 100.05.71.02.5711 04/04/2022 05/04/2022 35.00 422 100.05.71.00.5415 35.00 CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 4 Report dates: 4/1/2022-4/30/2022 May 05, 2022 10:59AM Invoice Number SegNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number SIEMENS INDUSTRY INC. 5330309864 1 Invoice 2/1/22-1/31/23 FIRE MONITORING 04/01/2022 05/01/2022 780.00 422 100.05.71.00.5415 Total SIEMENS INDUSTRY INC.: SPECTRUM 011270003292 1 Invoice 3/29-4/28/22 BUSINESS INTERNET 03/29/2022 Total SPECTRUM: TIAA BANK 8856555 1 Invoice STAFF PRINTER LEASE 04/10/2022 Total TIAA BANK: ULINE SHIPPING SUPPLY SPEC INC 147672930 1 Invoice ADJUBSTABLE HEIGHT DESK 04/14/2022 Total ULINE SHIPPING SUPPLY SPEC INC: US ALLIANCE FIRE PROTECTION 1046-F076238 1 Invoice FEB, 22 QUARTERLY DRY SPRINK 03/30/2022 Total US ALLIANCE FIRE PROTECTION: WE ENERGIES 4091140306 1 Invoice LIBRARY-00118 04/01/2022 Total WE ENERGIES: Grand Totals: 04/15/2022 109.98 422 100.05.71.00.5505 109.98 04/30/2022 336.55 422 100.05.71.00.5401 336.55 05/14/2022 743.19 422 100.05.71.00.5401 04/12/2022 190.00 422 100.05.71.00.5415 190.00 04/25/2022 5,678.02 422 100.05.71.00.5910 34,831.87 Report Criteria: Detail report. Invoices with totals above $0 included. Paid and unpaid invoices included. [Report]. Description = {<>} " 1099 adjustment' Invoice Detail.Type = {>} "adjustments" Invoice Detail.GL account = "1000571000000"21000571999999","5020000000000""5029999999999","5030000000000""5039999999999","4100890716500""4100890716599" CITY OF MUSKEGO Budget Worksheet - Library Revenues Current Year w/ Monthly Total Page: 1 Period: 04/22 May 05, 2022 11:17AM Account Number Account Title 104014:?,1N1i1.1I CULTURE, REC AND EDUCATION 100.05.71.00.4140 LIBRARY GRANTS REVENUE 100.05.71.00.4150 LIBRARY -SYSTEM, ETC 100.05.71.00.4274 LIBRARY LOST AND DAMAGED 100.05.71.00.4313 LIBRARY FINES 100.05.71.00.4314 LIBRARY TAXABLE REVENUE 100.05.71.00.4542 LIBRARY PHONE USE 100.05.71.00.4544 ROOM RENTAL 100.05.71.00.4551 SALE OF F/A- COMPUTERS 100.05.71.00.4552 LIBRARY FRIENDS REVENUE Total LIBRARY DEPARTMENT 2022-22 2022-22 2022-22 2022-22 % Actual Over/ Adopted Amended YTD Current month To (Under) Budget Budget Actual Actual Budget Budget .00 .00 .00 .00 .00 .00 144,178.00 144,178.00 73,455.72 70,722.00 50.95% 70,722.28- 1,300.00 1,300.00 707.62 274.11 54.43% 592.38- 17,000.00 17,000.00 3,658.24 814.02 21.52% 13,341.76- 9,000.00 9,000.00 3,078.44 695.70 34.20% 5,921.56- .00 .00 .00 .00 .00 .00 1,000.00 1,000.00 562.50 412.50 56.25% 437.50- .00 .00 .00 .00 .00 .00 5,000.00 5,000.00 1,333.57 624.62 26.67% 3,666.43- 177,478.00 177,478.00 82,796.09 73,542.95 46.65% 94,681.91- CITY OF MUSKEGO Budget Worksheet - Library Expenditures Current Year w/ Monthly Total Page: 1 Period: 04/22 May 05, 2022 11:13AM Account Number Account Title 2022-22 Adopted Budget 2022-22 Amended Budget 2022-22 YTD Actual 2022-22 Current Month Actual % Actual To Budget Over/ (Under) Budget GENERALFUND CULTURE, REC AND EDUCATION 100.05.71.00.5101 SALARY & WAGES 690,746.40 690,746.40 212,170.81 53,052.70 30.72% 478,575.59- 100.05.71.00.5102 OVERTIME 2,000.00 2,000.00 .00 .00 .00 2,000.00- 100.05.71.00.5201 FICA 54,831.10 54,831.10 16,288.68 4,053.24 29.71% 38,542.42- 100.05.71.00.5202 PENSION 38,732.26 38,732.26 11,572.00 2,893.92 29.88% 27,160.26- 100.05.71.00.5203 HEALTH 92,656.59 92,656.59 27,580.24 6,895.06 29.77% 65,076.35- 100.05.71.00.5204 LIFE 1,404.29 1,404.29 390.08 97.52 27.78% 1,014.21- 100.05.71.00.5205 FSA FEE EXPENSE .00 .00 .00 .00 .00 .00 100.05.71.00.5229 HEALTH INSURANCE ALLOWANCE 24,000.00 24,000.00 8,000.00 2,000.00 33.33% 16,000.00- 100.05.71.00.5302 MILEAGE 2,000.00 2,000.00 183.13 34.53 9.16% 1,816.87- 100.05.71.00.5303 CONFERENCES & TRAINING 3,500.00 3,500.00 200.00 .00 5.71% 3,300.00- 100.05.71.00.5305 DUES & MEMBERSHIP 1,300.00 1,300.00 573.47 210.00 44.11% 726.53- 100.05.71.00.5401 LIBRARY EQUIPMENT 18,000.00 18,000.00 7,573.40 1,550.95 42.07% 10,426.60- 100.05.71.00.5415 MAINTENANCE OF BLDG & GROUNDS 45,200.00 45,200.00 10,118.65 3,223.98 22.39% 35,081.35- 100.05.71.00.5505 COMPUTER CHARGES 42,086.00 42,086.00 26,974.29 109.98 64.09% 15,111.71- 100.05.71.00.5602 TELEPHONE 648.00 648.00 .00 .00 .00 648.00- 100.05.71.00.5701 OFFICE SUPPLIES AND EXPENSES 7,500.00 7,500.00 658.88 148.58 8.79% 6,841.12- 100.05.71.00.5702 PROCESSING SUPPLIES 16,500.00 16,500.00 2,352.80 23.28 14.26% 14,147.20- 100.05.71.00.5703 HOUSEKEEPING SUPPLIES 3,500.00 3,500.00 826.67 260.38 23.62% 2,673.33- 100.05.71.00.5740 LIBRARY GRANT EXPENSE .00 .00 .00 .00 .00 .00 100.05.71.00.5752 LIBRARY FRIENDS EXPENSE 5,000.00 5,000.00 999.27 97.97 19.99% 4,000.73- 100.05.71.00.5774 LIBRARY REPLACEMENT 1,300.00 1,300.00 390.00 77.00- 30.00% 910.00- 100.05.71.00.5835 HOUSEKEEPING SERVICES 45,300.00 45,300.00 13,700.00 1,200.00 30.24% 31,600.00- 100.05.71.00.5910 GAS & ELECTRIC 73,000.00 73,000.00 17,866.29 5,678.02 24.47% 55,133.71- 100.05.71.00.5915 SEWER & WATER 2,500.00 2,500.00 528.82 .00 21.15% 1,971.18- 100.05.71.00.6062 PROGRAMMING 6,900.00 6,900.00 1,583.91 326.11 22.96% 5,316.09- 100.05.71.01.5711 PRINT MATERIALS 113,500.00 113,500.00 31,985.20 8,083.08 28.18% 81,514.80- 100.05.71.01.5713 PRINT MATERIALS -ADULT .00 .00 .00 .00 .00 .00 100.05.71.02.5711 AUDIO VISUAL MATERIALS 34,900.00 34,900.00 8,551.87 2,768.60 24.50% 26,348.13- 100.05.71.03.5711 ELECTRONIC MATERIALS 21,819.00 21,819.00 16,469.66 836.23 75.48% 5,349.34- 100.05.71.03.5714 AUDIO VISUAL MATERIAL -A.V. .00 .00 .00 .00 .00 .00 100.05.71.11.5713 PRINT MATERIALS - JUVENILE .00 .00 .00 .00 .00 .00 100.05.71.12.5714 AUDIO VISUAL MATERIAL - JUVENL .00 .00 .00 .00 .00 .00 100.05.71.14.5713 PRINT MATERIALS - MISC .00 .00 .00 .00 .00 .00 100.05.71.18.5713 PRINT MATERIALS - NEWSPAPER .00 .00 .00 .00 .00 .00 100.05.71.19.5713 PRINT MATERIALS - PERIODICALS .00 .00 .00 .00 .00 .00 100.05.71.23.5713 PRINT MATERIALS - REFERENCE .00 .00 .00 .00 .00 .00 100.05.71.26.5713 PRINT MATERIALS - SERIALS .00 .00 .00 .00 .00 .00 100.05.71.35.5714 AUDIO VISUAL MATRL - DATA BASE .00 .00 .00 .00 .00 .00 100.05.71.36.5713 PRINT MATERIALS - YOUNG ADULT .00 .00 .00 .00 .00 .00 Total LIBRARY DEPARTMENT: 1,348,823.64 1,348,823.64 417,538.12 93,467.13 30.96% 931,285.52- 10 CITY OF MUSKEGO BALANCE SHEET APRIL 30, 2022 LIBRARY EXPANSION TRUST FUND ASSETS 502.00.00.00.1001 EQUITY IN POOLED CASH ( 32,897.00) 502.00.00.00.1011 CASH IN BANK- LIBRARY-113 12,950.13 502.00.00.00.1105 LIBRARY INVESTMENTS 45,828.11 TOTALASSETS LIABILITIES AND EQUITY FUND EQUITY 502.00.00.00.3501 FUND BALANCE -RESERVED 61,692.95 502.00.00.00.3520 FUND BAL-UNRESERVED UNDESIGNAT ( 35,814.89) REVENUE OVER EXPENDITURES - YTD 3.18 TOTAL FUND EQUITY TOTAL LIABILITIES AND EQUITY 25,881.24 25,881.24 25,881.24 11 CITY OF MUSKEGO BALANCE SHEET APRIL 30, 2022 FEDERATED LIBRARY SYSTEM FUND ASSETS 503.00.00.00.1001 EQUITY IN POOLED CASH TOTALASSETS LIABILITIES AND EQUITY FUND EQUITY 503.00.00.00.3510 FUND BALANCE -RESERVED 503.00.00.00.3520 FUND BAL-UNRESERVED UNDESIGNAT REVENUE OVER EXPENDITURES - YTD TOTAL FUND EQUITY TOTAL LIABILITIES AND EQUITY 41.132.33 14,784.97 25,347.36 1,250.00 41,132.33 41,382.33 41,382.33 12 • Director's Report May 17, 2022 1. Reference Update (from Elke Saylor - Head of Reference, Samantha Quail - Adult Services Librarian, Jolyn Lobe and Laura Boeck, Reference Assistants): May is a busy month as we ramp up for Summer Reading, Jammin' on Janesville, supporting the Friends' marketing push for their second annual Garden Walk, and training staff to dive into the RFID tagging project. June is National Pollinator Month. In an effort to raise awareness of pollinators and how everyone can help them, American Transmission Co. is teaming up with gardening expert and author Melinda Myers. Together they will produce and provide libraries throughout Wisconsin and the Upper Peninsula of Michigan with educational programming and content for National Pollinator Month at no cost. There will be three Pollinator/Gardening webinars featuring Melinda Myers, as well as 3 how-to Pollinator STEM Videos and DIY projects for kids, teens and families. The Library is piggy -backing on this endeavor by focusing story times, Take & Make crafts, etc. on the pollinator theme. We have also invited local bee expert Andy Hemken to give a talk, and of course we have the upcoming Friends Garden Walk. 2. Children's Update (from Abby Bussen, Children's Librarian, Courtney Metko and Heather Ziolecki, Children's Assistants): April marked another busy month, brimming with activity. In addition to our normal storytimes and after school programming, Courtney began recruiting volunteers for the 2022 community garden season. We finished lining up all of our summer performers and are partnering with the Parks & Rec department to offer lots of programming in various parks around the community. With the new trees planted near the amphitheater, we look forward to another summer using our backyard as a gathering space. Looking ahead, May is full of in-house programming, school visits to promote summer reading, and all the last minute details we need to line up to make our 2022 summer reading challenge perfect! 3. Young Adult Update (from Amanda Hyland, Young Adult and Marketing Librarian): In April there was a Jelly Belly Tasting that teens could pick up at the Reference Desk. For May there is a DIY Rock Candy Take and Make the teens can pick up. The Young Adult Area redesign is almost done and the Grand Opening Celebration is being planned for Friday, June 17. The Young Adult Library is currently working on Summer Reading programs, and marketing materials for the Friends of the Library Garden Walk and mini -golf fundraiser, and Jammin' on Janesville. 13 4. Circulation Update (from Jane Matusinec, Circulation Supervisor): Brittany and Jane continue to fine tune the desk re -design. We even created a life-size model to make sure we liked where our new workstations would be located and to make sure we were allowing enough space to get the work done. We have sent design questions to MIKE Design and are waiting for their input. The circulation staff and two shelvers will take part in the staff RFID training day on Friday, May 20. We are introducing the basics of RFID conversion and showing staff how the equipment works prior to the training. We are also gearing up for selling tickets to the Friends' Garden Walk. We will be putting up a display over the next few days to help promote the event as tickets go on sale Saturday, May 14. We plan to begin circulating our new Discovery World pass the week of the 16th. This institutional pass was donated in memory of a library patron and will be checked out the same way as our zoo passes —basically a 3 day checkout. 5. Other Updates: a. Dates of Note: The next Board meeting is June 21st, 2022. This meeting will include the first draft of the 2023 budget. Brittany will coordinate with the Strategic Planning Committee to meet prior to the June meeting to discuss capital project ideas. b. Friends of the Library: Tickets for the 2022 Friends' of the Library Garden Walk go on sale Saturday, May 14t". There are many exciting new speakers and events, including a Garden Tea, several garden art options, gelato, and of course beautiful gardens to tour. Save the date! June 251", 9am-5pm. c. Building Updates: The sprinkler system needed extensive repairs ($10,451 dollars, see financial report) but is now free of leaks. Brittany is working to get the crosswalks repainted for summer safety as they have faded. d. Positive Impact Story: A patron has a grandson who lives in Chicago and currently enjoys the virtual storytimes we post. Her grandson is moving to WI in the Fall and will be able to attend in person but is enjoying connecting to our Library now! e. Other Projects: Library will be closed May 20t" for our RFID tagging training. Brittany attended the Wisconsin Association of Public Libraries state conference and presented on the topic of project management lifecycles. Brittany attended the Bridges Library System strategic planning day to provide feedback about the next strategic plan. The logistics planning for the RFID project and circulation desk redesign have been prioritized for project hours this first quarter. Other projects from the Action Plan will come about once these projects move into the implementation phase. 6. Employee Anniversaries: Holly Bavlanka, Shelver (1 year) 14 Monthly Statistics for Muskego Public Library 2022 JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC TOTAL APRYTD Checkouts 2019 21,785 21,507 24,231 23,645 21,420 26,506 30,895 26,132 21,640 22,944 20,647 18,821 280,173 91,168 2021 17,136 16,739 18,981 17,152 15,839 24,118 23,556 21,439 16,422 17,686 17,576 15,319 221,963 70,008 2022 18,684 17,194 19,312 18,134 73,324 73,324 22 vs 21 % Change 9.0% 2.7% 1.7% 5.7% (67.0%) 4.7% Overdrive Checkouts (E-books, E-Audio, E-Video) 2019 2,247 2,119 2,302 2,198 2,232 2,262 2,455 2,351 2,312 2,358 ,220 2,202 27,258 8,866 2021 3,088 2,839 3,141 2,931 3,127 2,965 3,114 3,004 2,863 3,007 012 2,857 35,948 11,999 2022 3,520 3,266 3,294 3,347 13,427 13,427 22 vs 21 % Change 14.0% 15.0% 4.9% 14.2% (62.6%) 11.9% Kanopy/Hoopla Play Withdrawal KANOPY 2019 21 29 53 41 75 54 44 62 56 59 58 53 605 144 KANOPY/HOOPLA 2021 07 258 217 197 221 237 263 213 219 219 2697 879 KANOPY 2021 60 74 - -- 7 60 56 58 53 752 254 HOOPLA 2021 147 184 139 162 203 155M 166 1 945 625 KANOPY/HOOPLA 2022 66 230 249 238 983 983 KANOPY 2022 73 42 1- 60 248 248 HOOPLA 2022 193 188 176 178 735 735 22 vs 21 % Change TOTAL 28.5% (10.9%) 14.7% 20.8% (63.6%) 11.8% 22 vs 21 %Change Kanopy ONLY 21.7% (43.2%) 17.7% 3.4% (67.0%) (2.4%) Owning Holds Shipped 2019 3,296 2,872 2,914 2,669 2,670 2,975 3,148 2,811 3,107 2,980 2,902 2,495 34,839 11,751 2021 3,715 3,082 3,647 3,203 2,847 3,612 3,029 3,202 3,157 3,054 2,989 2,533 38,070 13,647 2022 3,666 3,167 3,266 3,118 13,217 13,217 22 vs 21 % Change (1.3%) 2.8% (10.4%) (2.7%) (65.3%) (3.2%) Self -Service Transaction Percentage of Total Circ (Self -check, Online Renewals, and eBook Checkouts/Checkouts and eBook Checkouts) 2019 56.4% 60.6% 62.5% 63.0% 65.6% 63.3% 65.1% 65.2% 66.6% 62.9% 64.0% 65.3% 63.4% 60.7% 2021 53.6% 57.3% 63.1% 63.6% 64.7% 60.0% 63.0% 62.7% 63.2% 62.9% 64.5% 64.3% 61.9% 59.5% 2022 61.7% 63.1% 62.2% 62.2% 62.3% 62.3% Curbside Pickups 2021 63 39 26 18 11 7 6 8 6 8 4 7 203 146 2022 9 1 1 7 18 18 22 vs 21 % Change (85.7%) (97.4%) (96.2%) (61.1%) (91.1%) (87.7%) Library Visits 2019 10,151 11,418 12,525 13,775 10,701 14,463 14,851 13,447 12,373 11,118 10,601 146,224 47,869 2021 7,190 6,753 7,826 7,291 6,425 10,424 9,978 9,488 8,076 8,782 8,150 98,587 29,060 2022 8,834 8,792 10,571 9,333 37,530 37,530 22 vs 21 % Change 22.9% 30.2% 35.1% 28.0% (61.9%) 29.1% Reference Transactions (DPI defined) 2019 1,182 1,123 1,067 995 1,002 1,211 1,331 1,215 1,118 987 878 13,280 4,367 2021 832 758 933 763 728 895 984 795 791 762 633 9,673 3,286 2022 982 759 929 742 3,412 3,412 22 vs 21 % Change 18.0% 0.1% (0.4%) (2.8%) (64.7%) 3.8% Technical/Other Information Transactions 2019 0 576 528 427 492 3,152 4,030 1,362 481 536 450 346 12,380 1,531 2021 1,067 1,016'055 818 654 1,958 1,581 1,149 518 590 570 617 11,593 3,956 2022 580 671 820 583 2,654 2,654 22 vs 21 % Change (45.6%) (34.0%) (22.3%) (28.7%) (77.1%) (32.9%) Meeting Room Use 2019 78 89 107 97 91 87 87 68 96 106 78 1,062 371 2021 25 23 26 33 48 64 48 48 76� 78 71 609 107 2022 59 83 99 94 335 335 22 vs 21 % Change 136.0% 260.9% 280.8% 184.8% (45.0%) 213.1% 15 Background on Environmental Scan of Mission Statements At the April 2022 Library Board Meeting the Board requested an environmental scan of the current Bridges Library System mission statements in order to better evaluate the best process to revise the Muskego Public Library's mission statement (library staff driven or consultant driven). It was also requested that the evaluation of the mission statement and website usability study be separated for consideration, and that the Library Director's initial brainstorming of a mission statement be presented. Attached includes: 1. A word cloud showcasing the most common words used in these library mission statements. 2. An environmental scan spreadsheet that lists all of the mission statements in the Bridges System. 3. The original WiLS consultant proposal for a mission statement revision process presented April 2022. Word Cloud of all Bridges Library System Mission Statements enrich research . welcoming resources Infnrmegflon r learns mission providing reading 9Ucess:::--.T-connectingexplore lifelong __, r r materials s preservelibraryCltlZenS -{ r- area Co --m m-unit g row Public.cultural prc:idePeopa,e Johnson Promoting services learning educational informational recreational respectful quality atmosphere 16 Library Current Mission Statement Muskego Ideas. Information. Community. Waukesha Public Library champions the power of reading and learning to enrich, Waukesha empower and engage all in our community. The purpose of the Big Bend Village Library is to provide all individuals in the community with free and open access to a broad range of materials and services. The Big Bend public library supports a sense of community within the population it serves. The library's vision and mission is to "...support the vision and mission of the City of Brookfield by striving to provide the community with resources which meet their educational, informational, professional and recreational needs. The Library envisions a future where all individuals and families are lifelong learners. The Library is an essential community resource that seeks to preserve yesterday, inform today and inspire Brookfield tomorrow." The mission of the Butler Public Library is to provide quality materials and services that fulfill lifelong educational, informational, cultural, and recreational needs of the entire Butler community in an atmosphere that is welcoming, respectful, and businesslike. Our mission is connecting and empowering the community to learn, create, grow, and Delafield thrive. Eagle We provide lifelong education and build a stronger community. The Elm Grove Public Library, established and supported by the citizens of Elm Grove, will provide access to library facilities, resources, and services necessary to meet the informational, educational, and leisure needs of all the people in the community. It will assemble, preserve, and administer an organized collection of print and non -print materials to fill those needs. It will place special emphasis on stimulating interest and Elm Grove life-long appreciation for reading and learning among children and adults alike. It is the mission of the Dwight Foster Public Library to help people achieve their full potential by being a leading resource for information, education, culture and Fort Atkinson recreation. Promoting creative exploration and learning, by connecting people, information and Hartland ideas with excellent service and continued relevancy. Jefferson County Public Library helps to build an educated and vibrant community by Jefferson providing equal access to information and opportunities. The mission of the Johnson Creek Public Library is to provide quality materials and services which fulfill educational, informational, cultural, and recreational needs of all citizens in the village of Johnson Creek and the surrounding area in an atmosphere that is welcoming, respectful, and Johnson Creek businesslike. The mission of the L. D. Fargo Public Library is to serve the people of Lake Mills and the surrounding area as a reading, learning, entertainment, cultural, and technological Lake Mills center. To enrich our community by providing a welcoming and dynamic environment where all Menomonee Falls can explore, learn, grow and connect. Mukwonago Inspiring Creativity, Promoting Discovery, and Building Community. 17 The mission of the New Berlin Public Library is to promote the development of independent, self-confident, and literate citizens through the provision of open access to cultural, intellectual, New Berlin and informational resources. Town Hall Library's mission is to offer all people a welcoming, accessible, and attractive North Lake gathering place conducive to learning, research, enlightenment and enjoyment. The Oconomowoc Public Library's staff, collections, services, and spaces provide the opportunity for our diverse community to explore, discover, learn, and grow; enriching Oconomowoc individual lives and our community. 'Fostering and encouraging lifelong learning by joining together people and the Palmyra community with information and innovative services since 1927' The purpose of the Pewaukee Public Library is to provide our community with carefully selected books and other materials to aid in the pursuit of education, information, Pewaukee research, recreation, and the creative use of leisure time. Sussex Connecting people to information, ideas, and one another. The Karl Junginger Memorial Library strives to bring people, information, and ideas Waterloo together to enrich lives and strengthen community. A welcoming community destination that provides opportunities to engage, enrich, and Watertown entertain. Whitewater JWe will have the space and the stuff to do the things that you want. 18 e ; % WILS Ideas to action OvervIe WILS, in partnershipwith the Muskego Public Library, will provide consultingand faeiI itation services in order to create an irnpactfuI communication plan for the I brary to effectively meet patrons where they are, increase the community's awareness and support of the library,, and develop consistency in tone and approach. Deliverables 1. Library mission; vision, and value statements that represent the work of the library and its role in the community_ Not to exceed: $2,358.DO a. A pre -questionnaire to begin defining how the staff and board seethe missian, vision and values of the library aligning with the work they do and the needs of the community. b. A half day, in person meeting to develop potential mission, vision, and value statements that can involve staff and board. c. Drafting and editing process with the library director to finalize mission, vision, and value statements Note: Included in above cost is $675 travel cost for two WiLS consultants and mileage. WiLS can convert the in -person meetings to virtual. 19 Background on Deliverable #1: -On the Library's 2022 Action Plan this year is the following action item: "Review strategic statements for improvement: mission, vision, and values". -The mission, vision, and values statements were adopted by the Muskego Library Board on April 19, 2016 (see third page). -The mission statement in particular has been identified as not a true mission statement. The definition of a mission statement is "a brief description of an entity's fundamental purpose. It answers the question, 'why does our [entity] existT The mission statement articulates the company's purpose both for those in the organization and for the public. A mission statement is a sentence or short paragraph...' Ward, S. (2020, June 29). What is a Mission Statement? The Balance Small Business. httos://www.thebalancesmb.com/mission-statement-2947996 -Decision 1: Should we engage with WiLS as a formal consultant to manage this process? -Decision 2: Are all three statements (mission, vision, and values) in need of updates? 20 Library Mission, Vision and Values Library Mission Statement Ideas. Information. Community. Library Vision The Muskego Public Library strives to retain its status as a community focal point for idea exchange, information access, and community gathering. The Library's collaborative team commits itself to ensuring availability of superior materials, services, and staff expertise. Library Commitments & Values We believe these values will drive our culture, priorities, and community -focused decisions. • Service to community - We function to serve the needs of a strong and diverse community. • Accessibility - Our materials and services are open and available to a diverse population. • Positive user experience - We strive for patron enrichment through superior library materials and services, anticipating our patrons' current and future needs. • Continuous improvement - We never stop looking for ways to innovate and adapt how the library delivers services to the community. Muskego Public Library Board of Trustees Bylaws Article I Identification This organization is the Board of Trustees of the Muskego Public Library, located in Muskego Wisconsin, established by the Wisconsin municipality of Muskego, according to the provisions of Chapter 43 of the Wisconsin Statutes, and exercising the powers and assuming the duties granted to it under said statute. Article II Membership Section 1. Number and Qualifications. The library board shall consist of nine members. A minimum of seven members must be residents of the municipality. One member shall be a member of the Common Council. In addition, one member must be a school district administrator or his or her representative [Municipal Code Chapter 12, Section 12-7.,Wisconsin Statutes Section 43.54(1)]. Section 2. Appointments and Terms of Office. Appointments shall be made by the Mayor subject to confirmation of the Common Council. The Mayor shall appoint the citizen members for staggered three- year terms. The appointed Alderperson and school district representative shall serve a three-year term [Municipal Code Chapter 12, Section 12-7., Wisconsin Statutes Section 43.54(1)]. Section 3. Reimbursement for Expenses. No compensation shall be paid to the members of a Library Board for their services, except as allowed by Wisconsin Statute 43.57(d). Section 4. Meeting Attendance. Three consecutive absences by an appointed member from regularly scheduled meetings shall operate to vacate the member's office. An absence excused by the board president for good cause shall not be considered an absence here under (Municipal Code Chapter 12, Section 12-9). Article III Officers Section 1. The officers shall be a president, a vice president, and a treasurer, elected from among the appointed trustees at the annual meeting of the Board. No member shall hold more than one office at a time. Vacancies in office shall be filled by vote at the next regular meeting of the Board after the vacancy occurs. Section 2. A nominating committee shall be appointed by the president and shall present a slate of officers at the annual meeting. Additional nominations may be made from the floor at that time. Section 3. Officers shall serve a term of one year from the annual meeting at which they are elected and until their successors are duly elected. Section 4. The president shall preside at meetings of the Board, authorize calls for special meetings, appoint all committees, execute all documents authorized by the Board, serve as an ex-officio voting member of all committees except the nominating committee and generally perform all duties associated with the office of president. Section S. The vice president, in the event of the absence or disability of the president, or of a vacancy in that office, shall assume and perform the duties and functions of the president. Section 6. The library director, or his or her designee, shall keep true and accurate minutes of all meetings of the Board, shall issue notice of all regular and special meetings, and shall perform such other duties as are generally associated with the office of secretary. Section 7. The treasurer shall check over vouchers payable and report the amount of expenditures made during the previous month. Section 8. In the absence of all officers at a board meeting, the Library Board members present shall elect a temporary President for that meeting. Article IV Meetings Section 1. Regular Meetings. The regular meetings shall be held each month, the date and hour to be set by the Board at its annual meeting. Section 2. Annual Meeting. The annual meeting, which shall be for the purpose of the election of officers, shall be held at the time of the regular meeting in May of each year. Section 3. Agendas and Notices. Meeting agendas and notices shall indicate the time, date, and place of the meeting and indicate all subject matters intended for consideration at the meeting. The library director, in consultation with the President of the Library Board, shall prepare the agenda. Any board member wishing to place an item on the agenda must notify either the Library Director or President at least three business days prior to the meeting. Section 4. Minutes. Minutes of all meetings shall, at a minimum, indicate board members present, all items of business, all motions (except those that were withdrawn), and the result of all votes taken. Current board minutes shall be posted in the library. Section S. Special Meetings. Special meetings may be called at the direction of the president, and shall be called at the written request of three or more members for the transaction of business as stated in the call for the meeting. Except in cases of emergency, at least 48 hours notice shall be given. In no case may less than two hours notice be given. Section 6. Quorum. A quorum for the transaction of business at any meeting shall consist of five or more members of the Board present in person. Section 7.Open Meetings Law Compliance. All Board meetings and all committee meetings shall be held in compliance with Wisconsin's open meetings law (Wisconsin Statutes Sections 19.81 to 19.98). Section 8. Parliamentary Authority. The rules contained in Robert's Rules of Order, latest revised edition shall govern the parliamentary procedure of the meetings, in all cases in which they are not inconsistent with these bylaws and any statutes applicable to this Board. Article V Committees Section 1. Standing Committees. Standing committees can be appointed based on the need of the Library and at the behest of the Board. Standing committees perform a continued function and remain in existence permanently. They are meant to consider particular subject areas, such as the Personnel Committee or Strategic Planning Committee. The Personnel Committee is charged with managing the Library Director annual evaluation process as well as helping build the Library Director annual goals. The Strategic Planning Committee is charged with helping build the Library's annual Action Plan as well as managing the strategic planning process. The President shall make committee appointments at the annual meeting. Committee vacancies shall be filled by the President at the next regular meeting of the Board after the vacancy occurs. Section 2. Nominating Committee. The Nominating Committee is appointed by the President to present a slate of officers to serve at the annual meeting. Members of the nominating committee are not barred from becoming nominees for office themselves. The Nominating Committee will contact each person whom it wishes to nominate in advance to obtain acceptance of the nomination. The President will accept nominations from the floor at the annual meeting. Section 3. Ad Hoc Committees. Ad hoc committees for the study of special projects shall be appointed by the president, with the approval of the Board, to serve until the final report of the work for which they were appointed has been filed. These committees may also include staff and public representatives, as well as outside experts. Section 4. No committee shall have other than advisory powers. Article VI Duties of the Board of Trustees Section 1. Legal responsibility for the operation of the Muskego Public Library is vested in the Board of Trustees. Subject to state and federal law, the Board has the power and duty to determine rules and regulations governing library operations and services. Section 2. The Board shall select, appoint and supervise a properly certified and competent library director, and determine the duties and compensation of all library positions. Section 3. The Board shall approve the budget and make sure that adequate funds are provided to finance the approved budget. Section 4. The Board shall have exclusive control of the expenditure of all moneys collected, donated or appropriated for the library fund and shall audit and approve all library expenditures. Section S. The Board shall supervise and maintain buildings and grounds, as well as regularly review various physical and building needs to see that they meet the requirements of the total library program. Section 6. The Board shall study and support legislation that will bring about the greatest good to the greatest number of library users. Section 7. The Board shall cooperate with other public officials and boards and maintain vital public relations. Section 8. The Board shall approve and submit the required annual report to the Division for Libraries, Technology, and Community Learning. Article VII Library Director The library director shall be appointed by the Board of Trustees and shall be accountable to the Board. The library director shall be considered the executive officer of the library under the direction and review of the Board, and subject to the policies established by the Board. The director shall act as technical advisor to the Board. The director shall be invited to attend all Board meetings (but may be excused from closed sessions) and shall have no vote. Article VIII Conflict of Interest Section 1. Board members may not in their private capacity negotiate, bid for, or enter into a contract with the Muskego Public Library in which they have a direct or indirect financial interest. Section 2. A board member shall withdraw from Board discussion, deliberation, and vote on any matter in which the Board member, an immediate family member, or an organization with which the Board member is associated has a financial interest. Section 3. A board member may not receive anything of value that could reasonably be expected to influence his or her vote or other official action. Article IX General Section 1. An affirmative vote of the majority of all members of the Board present at the time shall be necessary to approve any action before the Board. The president may vote upon and may move or second a proposal before the Board. Section 2. Any rule or resolution of the Board, whether contained in these bylaws or otherwise, may be suspended temporarily in connection with business at hand, but such suspension, to be valid, may be taken only at a meeting at which two-thirds of the members of the Board are present and two-thirds of those present so approve. Section 3. These bylaws may be amended at any regular meeting of the Board by majority vote of all members of the Board, provided written notice of the proposed amendment shall have been delivered to all members at least ten days prior to the meeting at which such action is proposed to be taken. Revision List Originally adopted May 19, 2015 Revision adopted October 16, 2018 (Article V, Section 1) Revision adopted November 17, 2020 (Article II, Sections 1,2,4) Revision adopted April 20, 2021 (Article V, Sections 1,2) eridges LIBRARY SYSTEM Bringing libraries together To: Waukesha County Library Boards From: Karol Kennedy, Director Date: April 28, 2022 Re: New Library Standards Recommended by County Library Plan 741 N. Grand Ave., #210 Waukesha, WI 53186 P 262.896.8080 W bridges Iibra rysystem.org Waukesha County Board Chair Paul Decker appointed a Library Planning Committee in the summer of 2021 based on the need to update the County Library Services Plan as set forth in Wis. Stat. 43.11. The 13-member Committee worked on the Plan from July 2021 through February 2022. The new five-year County Library Services Plan was approved by the Committee on February 17, 2022, and by the Waukesha County Board on April 12, 2022. The planning process included a review of all aspects of county library services, including county library standards. The County Library Planning Committee was guided by the vision that strong libraries build strong communities. That vision helped the Committee update their mission statement, develop their goals and objectives, and underscored all of their conversations. I would like to publicly recognize their hard work and service to Waukesha County citizens. The Waukesha County Library Services Plan 2022-2026 is available for review at every Waukesha County library, at the Bridges Library System office, at the County Clerk's office, and on the Bridges Library System website. The Plan incorporates the same numerical Minimum to Exempt Standards measures included in the previous plan. Each of these was reviewed carefully by the Committee. Some were revised to reflect technological changes, current Waukesha County library conditions, and/or the increased cost of materials. Table 1 below shows a summary of the recommended Minimum to Exempt Standards. Table 1: Minimum to Exempt Standards Measures and Status aia Materials Expenditures Revised Benchmark for Existing Standard Expenditures per Capita Revised Benchmark for Existing Standard Hours Open Continued Benchmark for Existing Standard Full-time Equivalent Staff Continued Benchmark for Existing Standard Internet Connected Computers/Devices Revised Benchmark for Existing Standard Wireless Internet Access Continued Benchmark for Existing Standard OPTIONAL: Library Service Effort Ratio (LSER) (Replaces all Minimum to Exempt Standards listed above.) Continued Benchmark for Existing Standard It is important to note that these numeric benchmarks remain Minimum to Exempt Standards. They are not aspirational goals, but baseline expectations. The previous plan also included five Quality Assurance Standards to help ensure the County libraries are well managed and accountable. The Committee recommended maintaining these and adding one additional standard requiring the adoption or review of core library policies. Below are the Quality Assurance Standards the library board would be asked to certify annually: • Library board members receive an orientation upon appointment to a library board. • The library's website includes contact information of key staff and board members as well as board agendas and minutes. • The library board conducts an annual review of its library director. • The library budget includes funding to ensure professional development for the library director and staff. • The library has an active strategic plan. • The library adopts the core policies included in the Wisconsin Public Library Tier One Standards: 1) Circulation, 2) Collection Management, 3) Computer/Internet Use, 4) Meeting Room Use (as necessary), 5) Public Behavior (Rules of Conduct), and 6) Personnel. Table 2 shows the recommended Quality Assurance Standards and effective dates. The policy requirement will be phased in over the course of the plan. The implementation schedule is included in Table 3. The Quality Assurance Standards are not numeric benchmarks; they are checklist items. Table 2: Quality Assurance Item/Effective Dates • Board Member Orientation Immediately Website Information Immediately Performance Review of Director Immediately Budget for Professional Development Immediately Strategic Plan in Place Immediately Core Policies See Implementation Schedule Below Table 3: Core Policy Implementation Dates Circulation Policy September 30, 2022, for 2023 exemption Collection Management Policy September 30, 2022, for 2023 exemption Computer/Internet Use Policy September 30, 2023, for 2024 exemption Meeting Room Use Policy (as necessary) September 30, 2023, for 2024 exemption Public Behavior (Rules of Conduct) Policy September 30, 2023, for 2024 exemption Personnel Policy September 30, 2024, for 2025 exemption In order for a library's municipality(ies) to qualify for exemption from the county library tax levy, the library must meet all of the Quality Assurance Standards in Table 2, as well as the first six numerical 29 Minimums to Exempt Standards or the optional LSER in Table 1. The LSER is a mathematical calculation of the residents' use of libraries other than their own. If a library meets its target ratio, its municipal residents are not imposing an undue burden on neighboring libraries. While the goal of the Plan is to assure that all libraries are operating at or above the Minimums to Exempt and are meeting all Quality Assurance Standards, the Plan recognizes that some libraries may suffer an occasional one-year setback. Therefore, the Plan allows a library a one-time exception during this county library plan cycle from meeting each of the standards items from either table. The Plan also allows for additional exceptions for unanticipated events such as a worldwide pandemic. However, if the LSER is chosen by a library in lieu of meeting the first six numerical Minimums to Exempt, an exception may not be applied to meeting the LSER target ratio. Finally, all standards requirements are in addition to the library's municipal requirement to meet or exceed the county library tax rate as required in Wis. Stats. 43.64 (2) or, in the case of a joint library, to fund its library at not less than the average of the previous three years as allowed in 43.64 (2) (c). To assist you in understanding what your library's new requirements would be, your library's LSER ratio and Minimums to Exempt (based on 2021 data from the Dept. of Public Instruction) are shown in tables 4 and 5 below. Also attached is a table that shows the criteria along with the requirements across the entire graduated population range should you wish to project your community's growth over the next five years. Table 4. Library LSER Standard Library: Muskego &ibrary Services Effort Ratio LSER) Eligible for Exemption Based on LSER? Actual Rate I Pass (Yes/No) Table 5: Library Minimums to Exempt Library Off • • Population 25,271 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $5.40 $6.35 YES Hours Open 58 61 YES FTE 13.51 14.30 YES Collection Size 103,000 129,107 YES Public Computers/Internet Access Devices 13 21 YES Wireless Internet Access Yes Yes YES In order to qualify for the exemption from the county library tax, libraries must meet the requirements in table 4 or table 5 as well as the Quality Assurance Standards. 30 I have not provided a chart showing whether your library meets the Quality Assurance Standards. However, I suggest the library board and director discuss that too. Wis. Stats. 43.11 (3) (d) requires that standards be approved by at least 50% of the library boards in the county, representing 80% of the population of municipalities with libraries, in addition to the county board approval confirmed on April 12, 2022. As soon as the required threshold is reached the standards would become effective. Because we hope to have the new standards in effect for the 2023 budget, I urge your board's approval of the new standards without delay. These standards are reflective of the world in which libraries operate. They are the result of many hours of thoughtful review by library directors, trustees, municipal officials, and citizens. They are consistent with the stated mission and core values of the plan and will help ensure that our libraries stay strong for the benefit of our citizens and communities. Thank you for your consideration. Please don't hesitate to contact me if you have any questions. 31 Waukesha County Library Standards Endorsement Please fill out and return to the System office by July 1, 2022. Endorsement: (Please check one) ❑ The library board DOES endorse the proposed standards ❑ The library board DOES NOT endorse the proposed standards Comments Library Date Name of Board President Signature of Board President Name of Library Director Signature of Library Director 32 ivnnimum to txempt Tor tacn bervice racior isasea on iviunicipai iropwavoi Material Expenditures/ Hours Collection Computers Population Expenditures FTE /Internet Capita (2024) Open Size (2024) Devices 1,000 $6,250 $6.25 35 2.00 13,000 2 1,500 $9,375 $6.25 35 2.00 13,000 2 2,000 $12,500 $6.25 35 2.00 13,000 2 2,500 $15,625 $6.25 36 2.00 13,000 2 3,000 $18,750 $6.25 38 3.00 17,000 3 3,500 $21,875 $6.25 39 3.00 21,000 3 4,000 $25,000 $6.25 40 4.00 25,000 3 4,500 $28,125 $6.25 41 4.00 29,000 3 5,000 $31,250 $6.25 43 5.00 33,000 4 5,500 $34,375 $6.25 44 5.00 37,000 4 6,000 $37,500 $6.25 45 6.00 41,000 4 6,500 $40,625 $6.25 46 6.00 45,000 4 7,000 $43,750 $6.25 48 7.00 49,000 5 7,500 $46,875 $6.25 49 7.00 53,000 5 8,000 $50,000 $6.25 50 8.00 57,000 5 8,500 $53,125 $6.25 51 8.00 61,000 5 9,000 $56,250 $6.25 53 9.00 65,000 6 9,500 $59,375 $6.25 54 9.00 69,000 6 10,000 $62,500 $5.25 55 10.00 73,000 6 10,500 $65,125 $5.25 55 10.10 74,000 6 11,000 $67,750 $5.25 55 10.20 75,000 7 11,500 $70,375 $5.25 55 10.31 76,000 7 12,000 $73,000 $5.25 55 10.41 77,000 7 12,500 $75,625 $5.25 55 10.51 78,000 7 13,000 $78,250 $5.25 55 10.62 79,000 8 13,500 $80,875 $5.25 55 10.73 80,000 8 14,000 $83,500 $5.25 55 10.84 81,000 8 14,500 $86,125 $5.25 55 10.94 82,000 8 15,000 $88,750 $5.25 56 11.05 83,000 9 15,500 $91,375 $5.25 56 11.17 84,000 9 16,000 $94,000 $5.25 56 11.28 85,000 9 16,500 $96,625 $5.25 56 11.39 86,000 9 17,000 $99,250 $5.25 56 11.51 87,000 10 17500 $101,875 $5.25 56 11.62 88,000 10 18,000 $104,500 $5.25 56 11.74 89,000 10 MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) 33 Population Material Expenditures (2024) Expenditures/ Capita (2024) Hours Open/Week FTE Budgeted Collection Size Computers/ Internet Devices 18,500 $107,125 $5.25 56 11.86 90,000 10 19,000 $109,750 $5.25 56 11.98 91,000 11 19,500 $112,375 $5.25 56 12.10 92,000 11 20,000 $115,000 $5.25 57 12.22 93,000 11 20,500 $117,625 $5.25 57 12.34 94,000 11 21,000 $120,250 $5.25 57 12.47 95,000 12 21,500 $122,875 $5.25 57 12.59 96,000 12 22,000 $125,500 $5.25 57 12.72 97,000 12 22,500 $128,125 $5.25 57 12.85 98,000 12 23,000 $130,750 $5.25 57 12.98 99,000 13 23,500 $133,375 $5.25 57 13.11 100,000 13 24,000 $136,000 $5.25 57 13.24 101,000 13 24,500 $138,625 $5.25 57 13.38 102,000 13 25,000 $141,250 $5.25 58 13.51 103,000 14 25,500 $143,875 $5.25 58 13.64 103,800 14 26,000 $146,500 $5.25 58 13.77 104,600 14 26,500 $149,125 $5.25 58 13.90 105,400 14 27,000 $151,750 $5.25 58 14.03 106,200 15 27,500 $154,375 $5.25 58 14.16 107,000 15 28,000 $157,000 $5.25 58 14.30 107,800 15 28,500 $159,625 $5.25 58 14.44 108,600 15 29,000 $162,250 $5.25 58 14.57 109,400 16 29,500 $164,875 $5.25 58 14.71 110,200 16 30,000 $167,500 $5.25 59 14.85 111,000 16 30,500 $170,125 $5.25 59 14.99 111,800 16 31,000 $172,750 $5.25 59 15.13 112,600 17 31,500 $175,375 $5.25 59 15.28 113,400 17 32,000 $178,000 $5.25 59 15.42 114,200 17 32,500 $180,625 $5.25 59 15.57 115,000 17 33,000 $183,250 $5.25 59 15.72 115,800 18 33,500 $185,875 $5.25 59 15.87 116,600 18 34,000 $188,500 $5.25 59 16.02 117,400 18 34,500 $191,125 $5.25 59 16.17 118,200 18 35,000 $193,750 $5.25 60 16.32 119,000 19 35,500 $196,375 $5.25 60 16.48 119,800 19 36,000 $199,000 $5.25 60 16.63 120,600 19 36,500 $201,625 $5.25 60 16.79 121,400 19 MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) 34 Population Material Expenditures (2024) Expenditures/ Capita (2024) Hours Open/Week FTE Budgeted Collection Size Computers/ Internet Devices 37,000 $204,250 $5.25 60 16.95 122,200 20 37,500 $206,875 $5.25 60 17.11 123,000 20 38,000 $209,500 $5.25 60 17.28 123,800 20 38,500 $212,125 $5.25 60 17.44 124,600 20 39,000 $214,750 $5.25 60 17.61 125,400 21 39,500 $217,375 $5.25 60 17.77 126,200 21 40,000 $220,000 $5.25 60 17.94 127,000 21 40,500 $222,625 $5.25 60 18.11 127,800 21 41,000 $225,250 $5.25 60 18.28 128,600 22 41,500 $227,875 $5.25 60 18.46 129,400 22 42,000 $230,500 $5.25 60 18.63 130,200 22 42,500 $233,125 $5.25 60 18.81 131,000 22 43,000 $235,750 $5.25 60 18.99 131,800 23 43,500 $238,375 $5.25 60 19.17 132,600 23 44,000 $241,000 $5.25 60 19.35 133,400 23 44,500 $243,625 $5.25 60 19.54 134,200 23 45,000 $246,250 $5.25 60 19.72 135,000 24 45,500 $248,875 $5.25 60 19.91 135,800 24 46,000 $251,500 $5.25 60 20.10 136,600 24 46,500 $254,125 $5.25 60 20.29 137,400 24 47,000 $256,750 $5.25 60 20.48 138,200 25 47,500 $259,375 $5.25 60 20.68 139,000 25 48,000 $262,000 $5.25 60 20.87 139,800 25 48,500 $264,625 $5.25 60 21.07 140,600 25 49,000 $267,250 $5.25 60 21.27 141,400 26 49,500 $269,875 $5.25 60 21.47 142,200 26 50,000 $272,500 $5.25 60 21.68 143,000 26 50,500 $275,125 $5.25 60 21.88 143,500 26 51,000 $277,750 $5.25 60 22.09 144,000 27 51,500 $280,375 $5.25 60 22.30 144,500 27 52,000 $283,000 $5.25 60 22.51 145,000 27 52,500 $285,625 $5.25 60 22.73 145,500 27 53,000 $288,250 $5.25 60 22.94 146,000 28 53,500 $290,875 $5.25 60 23.16 146,500 28 MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) 35 Population Material Expenditures (2024) Expenditures/ Capita (2024) Hours Open/Week FTE Budgeted Collection Size Computers/ Internet Devices 54,000 $293,500 $5.25 60 23.38 147,000 28 54,500 $296,125 $5.25 60 23.60 147,500 28 55,000 $298,750 $5.25 60 23.83 148,000 29 55,500 $301,375 $5.25 60 24.05 148,500 29 56,000 $304,000 $5.25 60 24.28 149,000 29 56,500 $306,625 $5.25 60 24.51 149,500 29 57,000 $309,250 $5.25 60 24.74 150,000 30 57,500 $311,875 $5.25 60 24.98 150,500 30 58,000 $314,500 $5.25 60 25.22 151,000 30 58,500 $317,125 $5.25 60 25.46 151,500 30 59,000 $319,750 $5.25 60 25.70 152,000 31 59,500 $322,375 $5.25 60 25.94 152,500 31 60,000 $325,000 $5.25 60 26.19 153,000 31 60,500 $327,625 $5.25 60 26.44 153,500 31 61,000 $330,250 $5.25 60 26.69 154,000 32 61,500 $332,875 $5.25 60 26.94 154,500 32 62,000 $335,500 $5.25 60 27.20 155,000 32 62,500 $338,125 $5.25 60 27.46 155,500 32 63,000 $340,750 $5.25 60 27.72 156,000 33 63,500 $343,375 $5.25 60 27.98 156,500 33 64,000 $346,000 $5.25 60 28.25 157,000 33 64,500 $348,625 $5.25 60 28.51 157,500 33 65,000 $351,250 $5.25 60 28.79 158,000 34 65,500 $353,875 $5.25 60 29.06 158,500 34 66,000 $356,500 $5.25 60 29.34 159,000 34 66,500 $359,125 $5.25 60 29.61 159,500 34 67,000 $361,750 $5.25 60 29.90 160,000 35 67,500 $364,375 $5.25 60 30.18 160,500 35 68,000 $367,000 $5.25 60 30.47 161,000 35 68,500 $369,625 $5.25 60 30.76 161,500 35 69,000 $372,250 $5.25 60 31.05 162,000 36 69,500 $374,875 $5.25 60 31.34 162,500 36 70,000 $377,500 $5.25 60 31.64 163,000 36 70,500 $380,125 $5.25 60 31.94 163,500 36 71,000 $382,750 $5.25 60 32.24 164,000 37 71,500 $385,375 $5.25 60 32.55 164,500 37 72,000 $388,000 $5.25 60 32.86 165,000 37 MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) KEP Population Material Expenditures (2024) Expenditures/ Capita (2024) Hours Open/Week FTE Budgeted Collection Size Computers/ Internet Devices 72,500 $390,625 $5.25 60 33.17 165,500 37 73,000 $393,250 $5.25 60 33.49 166,000 38 73,500 $395,875 $5.25 60 33.81 166,500 38 74,000 $398,500 $5.25 60 34.13 167,000 38 74,500 $401,125 $5.25 60 34.45 167,500 38 75,000 $403,750 $5.25 60 34.78 168,000 39 75,500 $406,375 $5.25 60 35.11 168,500 39 76,000 $409,000 $5.25 60 35.44 169,000 39 76,500 $411,625 $5.25 60 35.78 169,500 39 77,000 $414,250 $5.25 60 36.12 170,000 40 77,500 $416,875 $5.25 60 36.46 170,500 40 78,000 $419,500 $5.25 60 36.81 171,000 40 78,500 $422,125 $5.25 60 37.16 171,500 40 79,000 $424,750 $5.25 60 37.51 172,000 41 79,500 $427,375 $5.25 60 37.87 172,500 41 80,000 $430,000 $5.25 60 38.23 173,000 41 80,500 $432,625 $5.25 60 38.59 173,500 41 81,000 $435,250 $5.25 60 38.96 174,000 42 81,500 $437,875 $5.25 60 39.33 174,500 42 82,000 $440,500 $5.25 60 39.70 175,000 42 82,500 $443,125 $5.25 60 40.08 175,500 42 83,000 $445,750 $5.25 60 40.46 176,000 43 83,500 $448,375 $5.25 60 40.84 176,500 43 84,000 $451,000 $5.25 60 41.23 177,000 43 84,500 $453,625 $5.25 60 41.62 177,500 43 85,000 $456,250 $5.25 60 42.02 178,000 44 85,500 $458,875 $5.25 60 42.42 178,500 44 86,000 $461,500 $5.25 60 42.82 179,000 44 86,500 $464,125 $5.25 60 43.23 179,500 44 87,000 $466,750 $5.25 60 43.64 180,000 45 87,500 $469,375 $5.25 60 44.05 180,500 45 88,000 $472,000 $5.25 60 44.47 181,000 45 88,500 $474,625 $5.25 60 44.89 181,500 45 89,000 $477,250 $5.25 60 45.32 182,000 46 89,500 $479,875 $5.25 60 45.75 182,500 46 90,000 $482,500 $5.25 60 46.18 183,000 46 MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) 37 A 4 VKESNA Y Waukesha County Library Services Plan 2022-2026 OF r,n LLA 0 Approved by the Waukesha County Board of Supervisors April 12, 2022 Page 1 of 70 38 Table of Contents Waukesha County Library Planning Committee..........................................................................................................3 ExecutiveSummary.......................................................................................................................................................4 Introduction.................................................................................................................................................................6 Vision............................................................................................................................................................................6 Mission Statement and Core Values............................................................................................................................6 StatutoryRequirements...............................................................................................................................................7 PlanningHistory............................................................................................................................................................7 CountyProfile............................................................................................................................................................11 County Library Services Profile...............................................................................................................................12 RegionalPublic Library Systems.................................................................................................................................13 PlanningProcess........................................................................................................................................................15 KeyStrategic Issues...................................................................................................................................................16 StrategicIssue #1. Excellence..................................................................................................................................16 Goals and Action Steps for Strategic Issue #1 - Excellence....................................................................................18 Strategic Issue #2. Type of Organization................................................................................................................19 Goals and Objectives for Strategic Issue #2 - Type of Organization.....................................................................20 Strategic Issue #3. County Funding Collection Formula......................................................................................20 Goals and Objectives for Strategic Issue #3 - County Funding Collection Formula...........................................23 Strategic Issue #4. County Funding Distribution Formula...................................................................................24 Goals and Objectives for Strategic Issue #4 — County Funding Distribution Formula.......................................25 StrategicIssue #5. Standards...................................................................................................................................25 Goals and Objectives for Strategic Issue #5 — Standards.......................................................................................40 Strategic Issue #6. Library Establishment..............................................................................................................40 Goals and Objectives for Strategic Issue #6 — Library Establishment..................................................................41 Strategic Issue #7. Relationships with Others........................................................................................................41 Goals and Objectives for Strategic Issue #7 — Relationships with Others............................................................42 Strategic Issue #8. CAFE Shared Automation System..........................................................................................42 Goals and Objectives for Strategic Issue #8 — CAFE Shared Automation System..............................................43 Strategic Issue #9. Regional Library System Membership and Services..............................................................43 Goals and Objectives for Strategic Issue #9 — Regional Library Systems............................................................44 PlanImplementation..................................................................................................................................................44 Reviewof the Plan.....................................................................................................................................................45 Appendices..................................................................................................................................................................46 Page 2 of 70 39 Waukesha County library Planning Committee Committee Members Jim Batzko (Waukesha County Board) Dave DeAngelis (Village of Elm Grove, local official) *Chair of the County Library Planning Committee Betsy Felix (Library Trustee, Delafield Public Library) Joel Gaughan (Waukesha County Board) Bruce Gay (Library Director, Waukesha Public Library) Laura Gest (Library Director, Hartland Public Library) Adele Loria (Library Director, Pauline Haass/Sussex Public Library) Robyn Ludtke (Library Trustee, Hartland Public Library) Dale Noll (Library Trustee, Pewaukee Public Library) Howard Pringle (Trustee, Mukwonago Community Library and Bridges Library System Stephanie Ramirez (Library Director, Delafield Public Library) Edell Schaefer (Library Director, Brookfield Public Library) Nancy Wilhelm (Trustee, Alice Baker (Eagle) and Bridges Library System) Advisory Participants Karol Kennedy, Bridges Library System Director Alex Klosterman, Waukesha County Senior Financial Analyst Mellanie Mercier, Bridges Library System Assistant Director/Automation Coordinator Page 3 of 70 40 Executive Summary The Waukesha County Library Planning Committee recommends the following five-year plan that will encourage public libraries in the county to seek the path of excellence in serving their patrons. Libraries are continually adapting to change and reinventing themselves for the benefit of their communities. The success of that constant transformation is evident in the continued high use of libraries in this county. While the libraries in Waukesha County are all fully autonomous and governed by local library boards, they benefit greatly by their collaborative efforts such as the CAFE automation consortium. The citizens receive the benefit of strong, locally supported libraries without the undue burden that exists when one institution has the sole responsibility of providing all services and materials to meet its own community's needs. The vast body of information that exists in today's world is difficult to comprehend but libraries working cooperatively can leverage their resources and offer important access to their citizens. Libraries must work together to efficiently and effectively tackle the challenges they face resulting from limited funding and the changing landscape of technology. While the public library was conceived in an age of information scarcity, today's networked world is one of information abundance and mobility. The spread of powerful digital information and communication technologies has touched every aspect of daily life, creating new opportunities. The Internet has become the critical gateway for accessing information, job opportunities, education, financial and government services, healthcare resources, and civic participation. But this new world of "information plenty" creates the need for new essential skills. Access to digital networks and digital literacy skills are essential for full participation in modern society. Economic, educational, civic, and social opportunities are tied to a whole new set of knowledge and skills that barely existed a generation ago, and people without these skills or access to this information abundance are quickly left behind. Public libraries can be at the center of these changes: a trusted community resource and an essential platform for learning, creativity, and innovation in the community. Public libraries have the DNA needed to thrive in this new information -rich, knowledge -based society. Providing access and connecting knowledge to the needs of individuals and the community have always been at the center of the mission and purpose of libraries. The emerging value proposition of the public library is built around three key assets - people, place and platform. 1 The mission of Waukesha County government is to promote the health, safety and quality of life of citizens while fostering an economically vibrant community. The county is committed to delivering effective, high -quality programs and services in a courteous and fiscally prudent manner. Waukesha County recognizes that strong local libraries are essential to the quality of life for its citizens and help build strong, vibrant communities. This county library planning process considered the past, analyzed the current environment, and then looked forward in order to identify the key strategic library issues of the next five years. This plan recommends the following: Page 4 of 70 41 ❖ An update of the Minimum to Exempt standards to reflect the current Waukesha County library environment. ❖ The addition of a new quality assurance standard to help ensure libraries' excellence. ❖ A change in the definition of circulation in the county library funding collection and distribution formulas to more fairly reimburse libraries for service to residents living in municipalities without libraries. 'Rising to the Challenge: Re -Envisioning Public Libraries. The Aspen Institute, 2014. Page 5 of 70 ►P: Introduction Chapter 43 of the Wisconsin Statutes establishes the state's policy regarding public libraries. Because Chapter 43 outlines certain responsibilities for counties in relation to library services, it is important to note that the statute emphasizes: ❖ The importance of providing all of Wisconsin residents free access to knowledge, information, and diversity of ideas; ❖ The critical role played by public, school, special, and academic libraries in providing that access; ❖ The major educational, cultural, and economic asset that is represented in the collective knowledge and information resources at the libraries in Wisconsin; and ❖ The most efficient and effective management of Wisconsin's library resources occurs through resource sharing and collaboration. Vision Strong Libraries Build Strong Communities. Waukesha County citizens are served by a vibrant system of well -managed, accessible, and connected libraries that are essential to building strong communities. Mission Statement and Core Values Waukesha County supports and strengthens high quality library services to its citizens through strong local libraries that offer a return on investment for taxpayers. All libraries are committed to operating with these core values: •'• Excellence •'• Customer service ❖ Fiscal responsibility •'• Collaboration ❖ Integrity •'• Innovation ❖ Community Engagement ❖ Connectivity •'• Inclusion Page 6 of 70 43 Statutory Requirements Chapter 43.11 specifically addresses the requirements for county library planning. While library service plans can address any appropriate issues, Wisconsin Statutes Section 43.11 requires that counties address at least the following in their county library plan: ❖ How public library service will be provided to residents of those municipalities in the county not maintaining a public library (locally referred to as True Non - Residents or TNR); ❖ The method and level of funding that will be provided by the county in order to implement services described in the plan, including the reimbursement of municipal libraries for providing library service to in -county and adjacent county residents; and ❖ A method for allocating membership on the regional library system board between the counties in the regional library system. A county library planning committee was appointed by Paul Decker, Chair of the Waukesha County Board, in the summer of 2021 to develop a new county library plan. A public hearing was held to seek input on this plan and was presented to and approved by the Waukesha County Board of Supervisors on April 12, 2022. This plan supersedes the Waukesha County Library Service Plan: 2017-2021. Planning History Five county library plans have been approved in Waukesha County since the adoption of the 1998 Act 150 that changed Wisconsin library law requiring county library planning. 2001-2003 Plan County Board Chair James Dwyer appointed the first Act 150 Committee, chaired by Karen McNelly. It met from September 1999 to March 2000. The committee made 15 recommendations. The main recommendations were: • Retain the current federated status of the library system; • Adopt a formula for collecting funds by a special county levy on the residents of the 19 communities without their own libraries; • Adopt a formula for distribution of this funding to 16 county libraries; • Adopt standards for library services; • Study a shared automation system for county libraries; and • Create a capital costs study committee. Page 7 of 70 44 The County Executive vetoed the standards provision, but the standards were re -introduced with a modification and passed by the County Board in 2001, for 2002 budget purposes. 2004-2006 Plan County Board Chair James Dwyer appointed the second Act 150 Committee, chaired by Ken Herro. It met from September 2002 to March 2003. The committee made 15 recommendations. The main recommendations were: • Retain the current federated status of the library system; • Freeze the standards implementation schedule while state tax caps are in place. Lacking the freeze, the standards would have risen to the 90% level but were frozen at the 85%; • Require any proposed new library to demonstrate that it can and will meet the standards established for Waukesha County before it is eligible for exemption from the county library levy; • Retain the "Best Fit" formula for distributing to libraries the funds that are collected by a special county levy on the residents of the communities without their own libraries; • Create a shared automation system for county libraries; and • Create a capital costs study committee. In August of 2003, the County Board approved a Capital Cost Study Committee. The County Board approved the capital costs proposal, but County Executive Finley vetoed it and the County Board sustained the veto. 2007-2011 Plan County Board Chair James Dwyer appointed the third Act 150 Committee, chaired by Paul Kanter. It met from September 2005 to March 2006. The committee made 15 recommendations. The main recommendations were: • Continue the standards implementation freeze; • Establish a committee to review the formula for distribution of funds to county libraries; • Encourage the CAFE Council to evaluate the effectiveness of the CAFE shared automation system and share the results with the WCFLS (Waukesha County Federated Library System) Board; Page 8 of 70 45 • Encourage the strengthening and improving of one automation system shared by all libraries in the county; and • Defer consideration of WCFLS' organizational form, local autonomy statement and library establishment until after the final result of the Library Governance Options report. The committee reconvened in the fall of 2006 for consideration of these issues after the conclusion of the Library Governance Options Study. Major recommendations were: • Remain a federated library system; • Reaffirm local library autonomy; • Establish a capital cost reimbursement program as included in the Act 150 report; and • Adopt a provision for payments to libraries in adjacent counties as required in newly enacted state law 43.12(2), also known as Act 420. In August of 2007, the County Board approved the resulting Capital Costs proposal, but County Executive Vrakas vetoed it and the County Board sustained the veto. 2008 - County Library Funding Committee The County Board adopted the Waukesha County Library Services Plon (2007-2011) in June of 2006. It called for a re-examination of the then -current "Best -Fit" funding distribution formula in ordinance (11-4) that had been in place since 2000. The plan recommended that the County Board appoint a committee, chaired by County Supervisor Bill Mitchell. The Committee met from January 2008 to April 2008. The committee considered nine options, and its recommendations were: • Implement a new formula for funding year 2009. The County Board agreed and passed an ordinance to this effect in June of 2008; and • Appoint a new committee in three years to review the formula again for 2012 funding. 2012-2014 Plan County Board Chair James Dwyer appointed the fourth Act 150 Committee, chaired by Richard Brandt. It met from March to June of 2011. The main recommendations of the committee were: Page 9 of 70 46 • Conduct at least two local library -planning efforts each year of the plan; • Annually produce reports on member library services based on Wisconsin Library Service Record data that indicate the performance of libraries; • Publicize successes through the media and continue to apply for awards; • Remain a federated library system; • Continue to use the adopted funding formula set forth in the ordinance; • Continue to use the standards at 85% of the basic level on the voluntary standards published by the State of Wisconsin in the year 2000; • Continue to offer the Library Service Effort ratio targets unchanged; • Require that any new library demonstrate that it can and will meet standards before it is eligible for exemption from the county library levy; and • Reaffirm local autonomy with library system oversight on library system compliance. 2017-2021 Plan County Board Chair Paul Decker appointed the fifth Act 150 Committee, chaired by Dave DeAngelis. It met from August 2016 to March 2017. The main recommendations of the committee were: • Update the standards to reflect the current Waukesha County library environment and include requirements based on a graduated population scale; • Add new quality assurance standards to help ensure libraries' excellence; • Change standards language to emphasize that the county library standards are "minimums to exempt" rather than aspirational; • Change in the library distribution formula to more accurately credit libraries for sharing their materials; and • Remove outdated language in the county code's library distribution formula in order to acknowledge the statutory authority vested in the regional library system board. Page 10 of 70 iVA County Profile Understanding the trends in the population of Waukesha County provides the background for planning. The 2020 Census and 2019 estimates showed the following in Waukesha County: • Approximately 406,978 people reside in Waukesha County, making it the third most populated county in the state. • Waukesha County population projections indicate an increase by .41% annually • The median age is 43.2 years old. • The median age will continue to increase, reflecting the aging of "baby -boomers" coupled with the smaller number of people born in the late 1960s and early 1970s. • There are an estimated 158,808 households--72% of them are family households with a married couple. • Approximately 9.6% of the population is disabled. • Almost 12% of the population in the county are minorities. • Median household income is the highest of any county in the state. • The poverty rate is 5% of county residents. Page 11 of 70 48 County library Services Profile There are sixteen public libraries in the county (Figure 1.) providing library services (shown in Appendix D) to residents of Waukesha County. A resident may visit any of these public libraries to seek information, materials, and services. The sixteen libraries are located throughout Waukesha County. Figure 1. Waukesha County Libraries 167 l- lAs Hubertus The $3 YI_ Ashippun Mequon e7 Men6F 9n i u ex tas Ocon onoc t M1 ih Ts a Del icld • ikee to wales 18 Wau esha Wes[ A 67 $3 �N.T.n sg � orih Prairie Muskego a f" II 1"4 end Franklin 70 � Mukvt nago ita MapdataD2017Goagle IDScribble Maps Page 12 of 70 49 All Waukesha County residents who live in municipalities without libraries have access to the same services as residents of municipalities with libraries, as a condition of those libraries' membership in the regional public library system. The municipal libraries were created under the authority of Section 43.52 of the Wisconsin Statutes by their respective municipalities and are governed by duly appointed library boards. The Pewaukee Public Library is a joint library between the Village and City of Pewaukee. The Alice Baker Library is a joint library between the Town and Village of Eagle. A single municipality operates each of the other libraries in Waukesha County. All public library boards must include the local school district superintendent, or their designee, as a member. In addition, one member of the municipal governing body may be appointed to the library board, and up to two members may be non-residents of the municipality. Waukesha County does not own/operate a public library. Instead, through its annual budget process, it reimburses existing libraries for providing services to residents of those municipalities that do not have libraries of their own. The county has authority to appoint members to local municipal library boards in proportion to their level of funding as set forth in Section 43.60 of Wisconsin Statutes. Waukesha County does take advantage of making appointments when allowed by statute to ensure that it has a voice on a local library board it is helping fund. For example, of the 11 trustees of the Pauline Haass Public Library in Sussex, four are Waukesha County appointees. Regional Public Library Systems Regional public library systems operate according to Wis. Stats. 43.13 - 43.24 and have been in place in Wisconsin since 1971. The goal of library systems is to provide all Wisconsin residents with access to high -quality library service needed to meet personal, work, educational, and community goals. The actual organization and development of public library systems in Wisconsin was a voluntary and gradual process. No county or public library is required to be a member of a library system, yet all of Wisconsin's 72 counties and 381 public libraries are library system members. The creation of public library systems fostered the establishment of a strong network of resource sharing and mutually beneficial interdependence among community public libraries. Wisconsin's 16 public library systems developed in distinct ways in response to the needs of their member libraries and area residents. They continue to evolve and respond as changes in society, resources, and technology create new demands and opportunities, including in Waukesha County. The Waukesha County Federated Library System (WCFLS) was formed in 1981 and operated as a single county library system until 2016. On January 1, 2016, Waukesha and Jefferson Counties joined to form the Bridges Library System. Citizens can learn more about the project, which won two prestigious awards from the Public Policy Forum, here: http://tinvuri.com/bridgesaward. The award for data -driven management or decision -making highlights the thoughtfulness behind the decision to join the two counties. The project Page 13 of 70 50 included analysis of the following: overall cost/benefit, fiscal impact, impact on libraries, staff impact, office space capacity, delivery capacity and needs, governance changes, board member allocation, operational changes, contracts review, geographic considerations, CAFE operations and migration project implementation, wide area network changes and implementation, name change, and website change. The award for intergovernmental cooperation underscores the importance of working together to become stronger and the concept that to be truly successful all partners must realize added value and meaningful benefits. Currently, regional library system services include management of the shared automation system (CAFE), database management, materials delivery service, professional development opportunities and resources, consulting services, inclusive services, youth services, technology support services, marketing services, website hosting, cooperative purchasing, provision of digital and online resources, provision of backup reference services, and wide area network management. A statewide Public Library System Redesign (PLSR) project was launched in fall of 2015. The project was led by a 10-member Steering Committee appointed by the State Superintendent of the Department of Public Instruction (DPI). The committee represented the regional and service level diversity of Wisconsin Libraries, from small rural public library systems to large urban public libraries. The committee was formed to oversee a process created and endorsed by the Council on Library and Network Development (COLAND) and accepted by the Superintendent to consider how to best provide public library system services in Wisconsin. The statewide PLSR Project was completed in 2018 and the final report of the PLSR Steering Committee was delivered to the State Superintendent's Office on March 8, 2019, summarizing three -and -a -half years of work by the Steering Committee, workgroups, and sub -committees. DPI staff within the Division for Libraries and Technology have been charged with implementing the recommendations of the Steering Committee and COLAND is actively monitoring the progress of the implementation process. The work of DPI staff will be guided by the information, data, and feedback gathered from the library community. The goal of PLSR is to develop a plan for implementation of new equitable, efficient, and effective models of service to provide the best service possible for all public libraries and library users. An initial implementation strategy was released to the library community in fall of 2019 that was prioritized by support expressed during public listening sessions conducted in the Spring of 2019. In June 2020, in light of the COVID-19 pandemic and the resulting impact on libraries and library systems, DPI staff worked in partnership with the 16 Public Library System Directors to reprioritize implementation activities. The PLSR Steering Committee Recommendations include: • Develop Standards, Best Practices, and Accountability Structures for Public Library Systems • Enhance Collaboration by Creating Incentives and Removing Barriers • Reduce the Number of Public Library Systems Page 14 of 70 51 • Analyze the Current Funding Formula • Initiate Delivery Service Pilot Projects • Create an Effective, Well Managed, State -Scale Discovery Layer • Implement a Learning Management System for Professional Development Planning Process County Board Chairman Paul Decker appointed a 13-member committee to undertake this most recent Waukesha County library planning effort. The committee met from July 2021 until February 2022. Seven meetings were held during this planning process. Library input was solicited and received throughout the process. A public hearing was held on February 17, 2022, to receive public input on the plan prior to approval by the Act 150 County Library Planning Committee. This plan contains recommended revisions to the county's mandatory library Minimum to Exempt standards for exemption to the county library tax. Mandatory standards take effect if they are approved by the County Board of Supervisors and the public library boards of at least 50% of the participating municipalities in the county that contain, according to the most recent estimate prepared under Wisconsin state statute 16.96, at least 80% of the population of participating municipalities in the county. Page 15 of 70 52 Key Strategic Issues 1. Excellence 2. Type of Organization 3. County Funding Collection Formula 4. County Funding Distribution Formula 5. Required Standards: Minimums to Exempt from the County Library Tax 6. Library Establishment 7. Relationships with Others 8. CAFE Shared Automation System 9. Regional Library System Membership and Services Strategic Issue #1. Excellence Waukesha County seeks to lead the way in terms of levels and types of library services as measured by state and national data. Analyzing how Waukesha County compares to other similar counties is important because it provides valuable context that takes into consideration what is happening in library services from a high-level perspective. Historic metrics are in the process of change. State and national data reporting agencies have begun to collect additional data that can be used to measure service delivery in the changing library landscape. In Wisconsin, digital content is owned collectively statewide with public libraries and library systems financing access through license purchases. While digital collections (and their usage) are being counted, all participating members own the digital collections. This shared ownership complicates a traditional analysis of a library collection because numbers no longer reflect single libraries. For example, the Big Bend Village Library reported on its state annual report that it owns 156,430 e-books through Overdrive, as does the Waukesha Public Library because both libraries have access to the Wisconsin Digital Library. In a state without a shared buying pool, the number of e-books owned by any given library would likely be a much smaller number. Comparing service measures data of counties within the state with similar service populations helps to identify how the libraries in Waukesha are performing. Historically, the 16 libraries in Waukesha County have outranked many of their state peers on important library performance measures based on state library data. Figure 4 provides Waukesha County information and rankings compared to those of the 13 most populous counties in Wisconsin, using the most recent data available and comparing it to data from 2015, which was used in the last county library plan five years ago. Page 16 of 70 53 As seen in Figure 4, on all measures but two, Waukesha County has either stayed at the same rank or improved its state ranking. The two measures where Waukesha County libraries experienced a decrease in ranking were expenditure/circulation and per capita $ - County. The expenditure per circulation is moving in a positive direction as libraries have become more efficient. Waukesha's per capita $ — County increased by 0.1% while the other counties average decreased by 0.1% resulting in a ranking shift from 2 to 3. E-content circulation per capita was not included in the previous plan but has been added as a service measure. It is important to note that while Waukesha County libraries consistently lead the way based on statewide benchmarks, there has been a decrease in five of the nine historical performance benchmarks. However, the percentage of change is small, and some decreases correspond to a shift in the way libraries are used. Please note the following definitions: ❖ FTE stands for Full -Time Equivalent Employees indicated in library staffing levels. ❖ Circulation refers to the number of physical items checked out of libraries as opposed to items downloaded through library -sponsored websites unless listed as e-content circulation. ❖ Visits to libraries are recorded by attendance at the libraries, often by door counters. Page 17 of 70 54 Figure 4: Wisconsin Data for Comparable County Populations - 2019 Data Other Avg. Annual Waukesha Waukesha Waukesha Change 4 Co. Annual Counties Co. Rank of Service Measure Co.Avg. A 2019 4 years 2019 other Rank of Years A. counties Counties Per Capita $ - Local $47.36 0.9% $39.62 0.7% 3 4 Per Capita $ - County $38.78 0.1% $31.16 -0.1% 3 2 Per Capita $ - Combined $45.45 0.8% $40.39 0.9% 3 3 Circulation per visit 2.2 0.0% 1.77 -3.8% 4 5 Circulation per capita 11.6 0.0% 8.12 -2.8% 2 4 Reference questions/capita 0.81 -1.8% 0.62 -1.5% 2 2 Materials expenditures/capita $5.57 -0.5% 4.13 -1.0% 2 2 Circulation per open hour 95.87 0.3% 71.77 -2.1% 2 3 Visits/capita 5.2 -0.2% 4.57 -0.5% 3 4 FTE per 1000 population 0.58 -0.3% 0.53 0.7% 3 5 Expenditure/circulation $4.15 0.8% 5.8 5.8% 11 8 Public Internet Computers per 1,000 POP 0.98 -0.8% 0.97 0.7% 6 6 E-content circulation per capita 1.25 11.1% 1.04 11.2% 3 4 *12 Comparison Counties: Brown, Dane, Kenosha, La Crosse, Marathon, Milwaukee, Outagamie, Racine, Rock, Sheboygan, Washington, and Winnebago Because a high quality of life for the citizens of Waukesha County cannot be achieved without excellent libraries, it is important that libraries be measured against performance metrics. Excellence is a moving target, and the measurements will need to change in the future because of the vast changes in our information systems and society. Work is being done on a national level to devise additional outcome measures to better reflect libraries' changing role in society. Goals and Action Steps for Strategic Issue #1- Excellence Goal: Produce reports that indicate performance of Waukesha County libraries using traditional and new metrics. Objective: The library system staff, in cooperation with the county library directors, will establish new performance measures that include digital services and any other metric(s) that quantify current library service programs. Page 18 of 70 61.1 Objective: The library system staff will annually provide a report to each library that compares its library to comparable libraries. Objective: The library system staff will annually provide to the regional library system board a report on the performance of the Waukesha County libraries in aggregate. Objective: The library system staff will annually provide a snapshot of key performance indicators in the Waukesha County library budget request. Strategic Issue #2. Type of Organization In 2005, the library system hired a consulting firm to take a comprehensive look at the type of organization for the delivery of library services in Waukesha County to ascertain whether a move from a federated to a consolidated structure was advisable. The recommendation of the report was that the existing county library structure continue. The existing structure is that autonomous municipal libraries come together under the umbrella of the library system to work together to achieve efficiencies and strength of collaboration thereby improving effectiveness for all libraries and improving library services for all the citizens of Waukesha County. Even though the study was completed in 2005 and libraries have fundamentally changed in that time, the underlying concepts that were examined have changed little. The most significant changes are as follows: ❖ There are now only two joint libraries in the county. ❖ The district library legislation under discussion at the time of the study has not been enacted and shows no signs of being re -introduced. ❖ The library system has become a two -county regional library system. ❖ All county libraries are now a part of the CAFE automation consortium. The current county library planning committee discussed the type of organization and confirmed that remaining in a federated library system arrangement is desirable. The option to change to a consolidated county library was discussed and is not recommended for the reasons cited in the previous study. The committee recommends that the statutorily required county library planning be completed by a county library planning committee as has been done in the past. Creating another layer of government by forming a county library service, such as exists in Dane County, is not recommended as long as the current regional library system conditions remain. The option to utilize the services of the regional library system in county library planning, budgeting, compliance, and development was considered the best way to maximize efficiencies and build on expertise and relationships already in place. Page 19 of 70 56 Goals and Objectives for Strategic Issue #2 - Type of Organization Goal: Continue to utilize the services of the regional library system to assist with county library planning, budgeting, compliance and development throughout the plan. Objective: The regional library system staff will monitor implementation of the statewide Public Library System Redesign (PLSR) project recommendations and continue to provide feedback to DPI and COLAND expressing the need to provide a high level of county library services to avoid creating a need for an additional organization to handle county library responsibilities in the future. Objective: If the regional library system's ability to provide effective services for the county and libraries changes, as determined by the library system board or the member libraries, a county library planning committee will be convened to study and plan for county -level services to benefit the county and the libraries. Strategic Issue #3. County Funding Collection Formula Like all Wisconsin library budgets, Waukesha County municipal library budgets are built on a patchwork of funding sources. County funding is a significant source of funding to libraries that, as required by state law, serve a large number of residents living in municipalities without libraries. Act 150 introduced a requirement in state statute that sets forth a minimum rate at which counties must tax communities without their own libraries for their residents' library use. Waukesha County ordinance 11-4 sets requirements beyond the minimum required in state law. The ordinance can be found at the following link: https://tinyurl.com/b74rv2wv . The county library tax allows for exemption by library communities, if the community's tax for its library appropriation meets or exceeds the county library tax mill rate from the prior year or, in the case of a joint library, must not be less than the average of the previous three years. The community's library must also meet or exceed the adopted county library standards authorized by state statute and codified as enrolled Waukesha County Ordinance 11-6. All municipalities with libraries have annually exempted themselves from the county library tax. The county library planning committee reviewed the current county library collection formula as defined in Ordinance 11-4 and recommends this formula continue to be used. The amount to be collected from residents of Waukesha County municipalities without their own libraries through the County Library tax is determined by multiplying the total amount of circulation to non -library community residents (TNR) as a percentage of total countywide circulation (Figure 5.) by the total allowable operating expenditures of all county libraries (Figure 6.) as shown in Figure 7. Page 20 of 70 57 Historically, only the circulation of physical materials has been used in this calculation. However, in recent years the circulation of electronic materials has grown significantly. From 2019 to 2020, there was an increase in digital usage in the county of 18.9%. These circulations are accurately measured by place of residence, as are physical circulations. The TNR proportionate use of electronic materials is historically higher than TNR proportionate use for physical materials. In 2020, the TNR proportion for physical materials was 18.629%, while the proportion for electronic materials was 22.124%. The committee recommends the circulation of both physical and electronic materials be included in the collection formula. By including both forms of circulation, the ratio of library use by residents of non -library and library municipalities can be most accurately measured and will provide a more equitable reimbursement for library services. Figure 7 shows the impact this change would have had on the 2022 in -county budget request. Figure S. True Non -Resident (TNR) Usage of Libraries in Waukesha County (2020 data) Physical Materials Only Library Big Bend Circulation to Waukesha County TN R 6,138 - Total County Circulation 12,786 TNR Ratio 48.01% Brookfield 30,551 - 501,073 6.10% Butler 264 - 25,125 1.05% Delafield 79,107 - 133,200 59.39% Eagle 3,518 - 27,192 12.94% Elm Grove 573 - 70,196 0.82% Hartland 48,313 - 163,341 29.58% Menomonee Falls 5,405 - 219,760 2.46% Mukwonago 97,671 - 185,814 52.56% Muskego 8,257 - 162,991 5.07% New Berlin 5,631 - 284,785 1.98% North Lake 8,124 - 39,183 20.73% Oconomowoc 64,433 - 189,607 33.98% Pewaukee 22,189 - 209,397 10.60% Sussex 86,102 - 243,242 35.40% Waukesha 92,969 - 534,379 17.40% Page 21 of 70 58 Figure 6. County Library Allowable Operating Costs 2021 for 2022 Budget •=�Allowable• •2021 $74,567 Big Bend Brookfield $3,040,182 Butler $107,962 Delafield $804,903 Eagle $256,895 Elm Grove $542,018 Hartland $679,570 Menomonee Falls $1,990,227 M u kwonago $984,750 Muskego $1,359,077 New Berlin $1,566,639 North Lake $458,408 Oconomowoc $1,228,428 Pewaukee $1,201,725 Sussex $1,161,099 Waukesha $4,293,738 Total Allowable Costs $19,750,188 Figure 7. Collection Formula for 2022 Budget Request Countywide Totals (Physical Materials Only) 18.629% x $19,750,188 = $3,679,191 Countywide Totals (Physical and Electronic Materials) 19.182% x $19,750,188 = $3,788,564 As in past years, the county library planning committee's review of the collection formula included discussion of the capital investments municipalities make in libraries and that there is no provision in the county library collection formula to offset any of the capital expenditures. The history of the county funding formula and previous significant efforts to include a capital component in the formula were discussed. The committee does not recommend change to the current collection formula, other than the inclusion of the circulation of electronic materials but does acknowledge that the municipalities are making additional investments well beyond the operating costs to ensure that quality library facilities are available for use by all county Page 22 of 70 59 residents. This is especially true for those municipalities in Figure 5 with high TNR ratios, because their facilities must be sized to accommodate that use. In addition to using county libraries, some Waukesha County residents use out -of -county libraries. Most citizens choose to use libraries that are convenient to their home, workplace, or school, irrespective of geographic/tax boundaries. Sometimes that library is across a county line. Wisconsin Act 420 was enacted in 2005 and became Wis. Stats. 43.12 that requires reimbursements across county lines. This law allows libraries to invoice an adjacent county when residents of a non -library community in that county borrow items from libraries across county borders. This provision is known as "cross -county payments" or "inter -county funding." Libraries receive reimbursements based solely on the number of physical items checked out to the non -library community residents. Libraries must be paid at a rate of 70% of their operating costs based on circulation. The Waukesha County library planning committee strongly supports inter -county payments at this level or higher as a fair and efficient way to extend library services across county lines. It is far less expensive to reimburse an existing library than to build and operate a new library. Several libraries in Waukesha County are situated in close proximity to one or more borders and provide significant services to citizens who live in areas without libraries in adjacent counties. Waukesha County libraries receive funding from those adjacent counties that is, in some cases, vital to their ongoing operations. In 2021, the Waukesha County budget amount for inter -county funding was $28,115. That amount was added to the county library budget request in accordance with Wis. Stats. 43.12, and paid to libraries in adjacent counties. By way of comparison, Waukesha County libraries received $509,650 (in 2021) in funding from adjacent counties. As a result, it is in the interest of Waukesha County to vigorously protect this funding. Goals and Objectives for Strategic Issue #3 - County Funding Collection Formula Goal: Continue to collect data and make budget requests based on the formula set forth in Ordinance 11-4, state law, and pre-existing contracts. Objective: The regional library system staff will annually review and verify all adjacent county library requests and incorporate reimbursements to non -county libraries into the county library budget request. Objective: The regional library system staff will annually review a contract with Lakeshores Library System that compensates Waukesha County libraries for inter -county usage and incorporate both revenues and expenditures in the county library budget as well as seek the approval of the contract from the regional library system board. Page 23 of 70 60 Objective: The regional library system staff will annually review all library allowable costs information and circulation data and prepare county library budget request based on certified data. Beginning with the 2023 budget request, circulation of both physical and electronic materials will be included in the collection formula calculation. Objective: The regional library system will annually prepare the municipal exemption notices and certification for compliance and report to the county the municipalities that qualify for the exemption from the county library tax. Goal: Support the continuance of inter -county payments in Wisconsin. Objective: The regional library system staff will monitor, inform stakeholders, and be proactively engaged in legislative efforts to ensure that inter -county payments to libraries continue at the same level or be increased. Strategic Issue #4. County Funding Distribution Formula The county library planning committee discussed in detail the formula prescribed in Waukesha County Ordinance 11-8 as shown in Appendix A. The details of the formula may be found here: https://tinVurl.com/b74rv2wv . Wis. Stats. 43.12 requires that the county set the method and level of county library service funding, which must include reimbursement to public libraries for services to county residents of municipalities that do not maintain a public library. In Waukesha County, this is referred tc as True Non -Resident (TNR) borrowing. According to the statute, each library must receive a reimbursement of at least 70% of the local unit cost for its TNR circulations. TNR borrowing is distinguished from Crossover Borrowing, which refers to residents of a library community going to another community's library. The circulation adjustments in the current formula allow for net crossover lenders to be partially rewarded and for net crossover borrowing libraries to have their circulation amounts partially reduced to compensate the net lenders. In the formula, a library is given credit for sharing its materials with other libraries. Sharing allows libraries to achieve local savings and reduces unnecessary duplication. To discourage libraries from relying too heavily on other libraries by not purchasing enough to meet local demand and to compensate libraries which build strong collections that are borrowed by residents of other library communities, interlibrary loan traffic is measured and factored into the distribution formula. How much a library sends versus how much the library borrows is netted and included as an element in the formula. Page 24 of 70 61 In the 2017-2021 Plan, an administrative change was made to the distribution formula. Instead of measuring the number of items transferred from one library to another (transits), the actual number of circulations of inter -library loan items within Waukesha County is the data element used. Because the automation system offers enough detailed reporting on the number of uses and ownership of materials at each library, this data can be recorded and used to more accurately measure a library's efforts to share with its partner libraries. Detailed information that showed the use of each library's materials for 2016 was analyzed and it was determined that this change offered the most accurate reflection of the data that gives credit to libraries that collect and share their materials. To provide stability in funding, there is a safety net built into the formula that prevents any library from a decrease greater than 5% or $5,000 (whichever is less), based on the change from the prior year levy distribution unless there is a funding shortfall as described in section 11-8 (5). The county library planning committee discussed the stability component in the formula and agreed it was important to retain. The libraries find it valuable to have a safety net that provides funding stability. Just as the committee recommends the circulation of both physical and electronic materials be included in the county collection formula, this is also the recommendation for the distribution formula. By including both forms of circulation, the library use by residents of non -library municipalities can be most accurately measured and funds distributed based on use. Goals and Objectives for Strategic Issue #4 — County Funding Distribution Formula Goal: Continue to fund the libraries in accordance with the statute and the county ordinance 11-8. Objective: The regional library system will compile the data for the previous year's inter -library loan circulation data. Beginning with the 2023 budget request, circulation of both physical and electronic materials will be included in the distribution formula calculation. Strategic Issue #5. Standards The first Act 150 Committee recommended in 2000 that the county establish standards for libraries based on the state library standards. The purposes were to ensure that all county residents had access to at least a basic level of library service and, by doing so, to diminish the level of crossover borrowing (use by residents of one community at another community's library). In 2001, the Waukesha County Board adopted changes to Chapter 11 of the County Code of Ordinances based on the recommendations of the Act 150 Committee. The library standards in place since 2001 reflected a rate of 85% of the basic level of the state numbers on Page 25 of 70 62 the following four standards: staffing level, hours of service, collection size, and materials expenditures. In addition to the standards adopted, a Library Service Effort Ratio (LSER) was approved and is described in Section 11-5 of the County Code. The LSER allows libraries an alternative method of meeting requirements. A library community that does not meet its numerical standards can still claim exemption from the county library levy if it meets the LSER. The LSER is calculated by adding the number of item loans by a library to its own residents to the number of item loans to residents of other library communities and then dividing that sum by the total number of items borrowed by the residents of that municipality at all libraries in the county. The LSER allows library communities to retain exemption from the county library levy if their residents do most of their library business at home. According to the county plan, if most of a library's residents, most of the time, do most of their library business locally, the numerical standards will not apply. This is because residents will not be imposing any undue burden on neighboring libraries. ❖ A ratio below 100% indicates that the community's residents are borrowing materials from libraries other than their own and is referred to as a net borrowing community. ❖ A ratio over 100% indicates that the library is lending to other community's residents in addition to their own residents and is referred to as a net lending community. Figure 8. LSER Library Data from 2020 A B C D E F Library Lending to Total Lending to Own Libra Resilden Resident Use Service Effo Li Library use of Al of Own Ratio ibrary • ivided by A) - .Residen Big Bend 9,111 1,122 + 5,526 = 6,648 72.97% 80% Brookfield 445,766 74,190 + 396,332 = 470,522 105.55% 95% Butler 12,369 14,300 + 10,561 = 24,861 200.99% 80% Delafield 51,008 14,892 + 39,201 = 54,093 106.05% 80% Eagle 31,756 1,925 + 21,749 = 23,674 74.55% 80% Elm Grove 61,573 22,698 + 46,925 = 69,623 113.07% 80% Hartland 85,718 40,624 + 74,404 = 115,028 134.19% 80% Menomonee Falls 268,599 8,083 + 206,272 = 214,355 79.80% 95% Mukwonago 75,568 16,035 + 72,108 = 88,143 116.64% 80% Muskego 149,565 13,477 + 141,257 = 154,734 103.46% 90% New Berlin 284,565 26,895 + 252,259 = 279,154 98.10% 95% North Lake 55,347 3,546 + 27,513 = 31,059 56.12% 80% Oconomowoc 128,355 11,173 + 114,001 = 125,174 97.52% 90% Pewaukee 199,813 35,817 + 151,391 = 187,208 93.69% 90% Sussex 111,386 53,663 + 103,477 = 157,140 141.08% 90% Waukesha 472,327 39,896 + 401,514 = 441,410 93.45% 95% Page 26 of 70 63 Because larger libraries are assumed to be better able to address the needs of their own residents, population based LSER targets were developed. The population categories and target ratios are indicated in Figure 9. Figure 9. LSER Target Ratios The 2021 county library planning committee recommends that the LSER option for exemption be maintained without change. In 2016, the county library planning committee focused a great deal of its attention on county library standards. Because the library standards had not been updated in nearly twenty years and because the plan vision was to build strong communities through strong libraries, the committee decided to recommend updating the standards as a part of the plan. A subcommittee was formed to investigate the details and report back to the committee. Libraries had changed profoundly, and the sub -committee was charged with the task of offering relevant standards with a sliding population scale instead of a target for a population range. The sub -committee held two lengthy meetings and brought back information to the Act 150 County Library Planning Committee for consideration. The sub -committee recommended that the word "Standards" be changed to the phrase "Minimums to Exempt" whenever possible to reflect the fact that recommended levels are not aspirational in nature; they should be considered minimums. While the statute describes the benchmarks as standards in 43.11 (3) (d), in the county library plan and in conversation within Waukesha County they are better described as Minimums to Exempt from the county library tax as allowed in Wis. Stats. 43.64 (2m). The Minimums to Exempt are based on population of the library municipality, rather than by service area population, since the library's municipality is the primary source of funding for libraries under the federated governance structure. Figure 10 lists the current population for each municipality. Page 27 of 70 64 Figure 10. Population of Waukesha County Library Municipalities, 2020 Census data. ' • • • M. Big Bend 1,483 Brookfield 41,464 Butler 1,787 Delafield 7,185 Eagle 5,690 Elm Grove 6,513 Hartland 9,501 Menomonee Falls 38,527 Mukwonago 8,262 Muskego 25,032 New Berlin 40,451 North Lake 8,469 Oconomowoc 18,203 Pewaukee 24,152 Sussex 11,487 Waukesha 71,158 After thorough review, the 2016 county library planning committee recommended a complete revision of the county library standards. The proposed Minimums to Exempt were no longer tied to the state library standards benchmarks. While the state was in the process of a major revision of the standards, the county library committee did not wish to wait for the state standards to be completed. Therefore, new benchmarks were proposed based on an analysis of actual Waukesha County -specific data based on discussions with county public librarians and citizen input. The committee recommended the adoption of new numerical minimums, the addition of two new measures, and the inclusion of checklist items for the purpose of quality assurance. Finally, the committee recommended that the LSER option for exemption be maintained without change. The 2021 County Library Planning Committee carefully reviewed the Minimums to Exempt established in 2017. The recommendation is to retain each of the numerical standards, but with some adjustments based on inflationary increases in the cost of library materials, changes in community technology needs, and increased demand for electronic material. Additional quality assurance standards are also recommended by the committee. Details of all Minimums to Exempt and Quality Assurance Standards are included below. The Minimums to Exempt for each factor based on a sliding population scale are shown in full in Appendix B. Each library's actuals vs. the proposed Minimums to Exempt are shown in Appendix C. Page 28 of 70 65 Materials Expenditures Per Capita Expenditures on library materials, and the size of libraries' physical collections have continued to change as a result of the growth in the size of digital collections. Yet, despite the trend toward digital, libraries still have a significant demand for physical materials. In fact, physical circulation represents an average of 86% of circulation countywide. Libraries are expected to use their annual materials budget to build a relevant current collection that is reflective of and responsive to their local community. The materials expenditures per capita Minimum to Exempt measure is intended to ensure libraries meet the current needs of the community by requiring libraries annually invest a minimum funding level for the purchase of materials, including electronic materials, as determined by materials expenditures based on the size of the municipal population. The recommended minimum benchmarks for materials expenditures per capita were thoroughly reviewed in the context of local budgets and funding constraints and inflationary increases since the previous plan was developed. In the previous plan, the first 10,000 of the population was calculated at the $6.00 per capita amount and the decreased rate of $5.00 per capita was calculated on the portion of the population over 10,000. After, much discussion, the committee recommends that a change of $0.25 per capita be phased in gradually in 2023 and 2024: • 2022 — No change in per capita expenditure requirement. 2023 — Increase per capita expenditure for first 10,000 population to $6.15 and portion of population above 10,000 to $5.15. 2024 - Increase per capita expenditure for first 10,000 population to $6.25 and portion of population above 10,000 to $5.25. The materials per capita Minimums to Exempt based on municipal population are shown in Figure 11. Individual library requirements are shown in Appendix C. Page 29 of 70 66 Figure 11. Materials Per Capita Minimums to Exempt 1,0001 Expendituresi 2022 $6.00 ater a s Expenditures122 MMMMIL $6,000 7�- Expenditures /Capita 2023•2024 $6.15 Material ' Expenditurel 2023 djL $6,150 FXpenditures Materials $6.25 Expenditures 2024 $6,250 1,500 $6.00 $9,000 $6.15 $9,225 $6.25 $9,375 2,000 $6.00 $12,000 $6.15 $12,300 $6.25 $12,500 2,500 $6.00 $15,000 $6.15 $15,375 $6.25 $15,625 3,000 $6.00 $18,000 $6.15 $18,450 $6.25 $18,750 3,500 $6.00 $21,000 $6.15 $21,525 $6.25 $21,875 4,000 $6.00 $24,000 $6.15 $24,600 $6.25 $25,000 4,500 $6.00 $27,000 $6.15 $27,675 $6.25 $28,125 5,000 $6.00 $30,000 $6.15 $30,750 $6.25 $31,250 5,500 $6.00 $33,000 $6.15 $33,825 $6.25 $34,375 6,000 $6.00 $36,000 $6.15 $36,900 $6.25 $37,500 6,500 $6.00 $39,000 $6.15 $39,975 $6.25 $40,625 7,000 $6.00 $42,000 $6.15 $43,050 $6.25 $43,750 7,500 $6.00 $45,000 $6.15 $46,125 $6.25 $46,875 8,000 $6.00 $48,000 $6.15 $49,200 $6.25 $50,000 8,500 $6.00 $51,000 $6.15 $52,275 $6.25 $53,125 9,000 $6.00 $54,000 $6.15 $55,3501 $6.25 $56,250 9,500 $6.00 $57,000 $6.15 $58,425 $6.25 $59,375 10,000+ $5.00 $60,000 $5.15 $61,5001 $5.25 $62,500 Hours Open The number of hours a library is open per week is an important factor in the level of service it is able to provide to citizens. Some libraries have reduced hours over the summer months in response to changes in community needs. Therefore, the requirement for the minimum number of hours open is represented in average hours per week during the school year. The minimums for the number of open library hours per week based on population are shown in Figure 12. Individual library requirements are shown in Appendix C. Page 30 of 70 67 Figure 12: Winter Hours Open/Week Minimums Hours •• 1,000 35 1,500 35 2,000 35 2,500 36 3,000 38 3,500 39 4,000 40 4,500 41 5,000 43 5,500 44 6,000 45 6,500 46 7,000 48 7,500 49 8,000 50 8,500 51 9,000 53 9,500 54 10,000+ 55 Page 31 of 70 68 Full Time Staff Equivalent (FTE) Libraries are service -based institutions, which means having adequate staffing levels is a key input measure. For a library to effectively serve its community, the number of full-time equivalent (FTE) staff should be related to the size of the population. It should be noted that the Minimums to Exempt benchmark is based on the number of staff budgeted, not actual employees. This allows for unforeseen circumstances such as staff vacancies. The FTE requirements are shown in Figure 13. The minimum number recommended is 2.0 FTE staff members regardless of the size of the library's community population. Having enough staff to handle daily operations is considered key to a library's success. The rate of the incremental increase is reduced at several population points as shown in Figure 13. An increase of 1.0 FTE is recommended for each 1,000 of population above 2,000. Economies of scale are achieved once a library reaches a certain size. Therefore, the incremental rate of increase is reduced after a population hits the 10,000 mark. At that point, the changes in staff required grow at a rate of approximately .10 per 500 population. Once a population hits the 25,000 mark, the rate of increase is further reduced. At that population point, the increases in staff required are reduced to a rate of .0095 per 500 population. The three change points are highlighted in yellow in Figure 13. The complete population table is shown in Appendix B. Individual library requirements are shown in Appendix C. Figure 13. FTE Staffing Levels Based on Population PopulationIFTE 1,000 Staffing 2.00 2,000 2.00 3,000 3.00 4,000 4.00 5,000 5.00 6,000 6.00 7,000 7.00 8,000 8.00 9,000 9.00 10,000 10.00 10,500 10.10 11,000 10.20 11,500 10.31 12,000 10.41 PopulationIFTE 12,500 Staffing 10.51 13,000 10.62 13,500 10.73 14,000 10.84 14,500 10.94 15,000 11.05 15,500 11.17 16,000 11.28 16,500 11.39 17,000 11.51 17,500 11.62 18,000 11.74 18,500 11.86 19,000 11.98 Page 32 of 70 69 Population 19,500 Minimum Budget 12.10 20,000 12.22 20,500 12.34 21,000 12.47 21,500 12.59 22,000 12.75 22,500 12.85 23,000 12.98 23,500 13.11 24,000 13.24 24,500 13.38 25,000 13.51 PopulationIFTE 25,500 Staffing 13.64 26,000 13.77 26,500 13.90 27,000 14.03 27,500 14.16 28,000 14.30 28,500 14.44 29,000 14.57 29,500 14.71 30,000 14.85 30,500 14.99 31,000 15.13 Collection Size This Minimum to Exempt only reflects the size of the library's physical collection. While a library's physical collection size continues to matter to citizens as a majority of patrons are still seeking physical materials, libraries continue to see an increase in the use of digital content. When the current plan was developed about 93% of circulation was physical materials. Based on year-to-date 2021 circulation statistics, it is estimated that 86% of total circulation will be physical materials, a change of 7%. In the previous plan, the minimum collection size for a population of 2,500 or fewer was 14,000 items. The committee recommendation is to decrease this amount by 7.14% to 13,000, with the rest of the incremental changes remaining the same. At a population of 2,500 there is an incremental increase of 4,000 items per 500 population. At a population of 10,000, the incremental increase is reduced to 1,000 items per 500 population. At a population of 25,000 the increase is reduced to 800 items per 500 population. At a population of 50,000 the increase is reduced to 500 items per 500 population. The reduction in the base amount reduces the requirement for all libraries. The change points are highlighted in Figure 14 below. Individual library requirements are shown in Appendix C. Page 33 of 70 70 Figure 14. Collection Size Based on Population Population 1,000 Collection 13,000 1,500 13,000 2,000 13,000 2,500 13,000 3,000 17,000 3,500 21,000 4,000 25,000 4,500 29,000 5,000 33,000 5,500 37,000 6,000 41,000 6,500 45,000 7,000 49,000 7,500 53,000 8,000 57,000 8,500 61,000 9,000 65,000 9,500 69,000 10,000 73,000 10,500 74,000 11,000 75,000 11,500 76,000 12,000 77,000 12,500 78,000 13,000 79,000 13,500 80,000 14,000 81,000 14,500 82,000 15,000 83,000 15,500 84,000 16,000 85,000 16,500 86,000 17,000 87,000 17,500 88,000 18,000 89,000 Population 18,500 Collection 90,000 19,000 91,000 19,500 92,000 20,000 93,000 20,500 94,000 21,000 95,000 21,500 96,000 22,000 97,000 22,500 98,000 23,000 99,000 23,500 100,000 24,000 101,000 24,500 102,000 25,000 103,000 25,500 103,800 26,000 104,600 26,500 105,400 27,000 106,200 27,500 107,000 28,000 107,800 28,500 108,600 29,000 109,400 29,500 110,200 30,000 111,000 30,500 111,800 31,000 112,600 31,500 113,400 32,000 114,200 3 2, 500 115,000 33,000 115,800 33,500 116,600 34,000 117,400 34,500 118,200 35,000 119,000 35,500 119,800 Page 34 of 70 71 Population 36,000 Collection Size 120,600 36,500 121,400 37,000 122,200 37,500 123,000 38,000 123,800 38,500 124,600 39,000 125,400 39,500 126,200 40,000 127,000 40,500 127,800 41,000 128,600 41,500 129,400 42,000 130,200 42,500 131,000 43,000 131,800 43,500 132,600 44,000 133,400 44,500 134,200 45,000 135,000 45,500 135,800 46,000 136,600 46,500 137,400 47,000 138,200 47,500 139,000 48,000 139,800 48,500 140,600 49,000 141,400 49,500 142,200 50,000 143,000 50,500 143,500 51,000 144,000 51,500 144,500 52,000 145,000 52,500 145,500 53,000 146,000 53,500 146,500 Population%, 54,000 Collection Size 147,000 54,500 147,500 55,000 148,000 55,500 148,500 56,000 149,000 56,500 149,500 57,000 150,000 57,500 150,500 58,000 151,000 58,500 151,500 59,000 152,000 59,500 152,500 60,000 153,000 60,500 153,500 61,000 154,000 61,500 154,500 62,000 155,000 62,500 155,500 63,000 156,000 63,500 156,500 64,000 157,000 64,500 157,500 65,000 158,000 65,500 158,500 66,000 159,000 66,500 159,500 67,000 160,000 67,500 160,500 68,000 161,000 68,500 161,500 69,000 162,000 69,500 162,500 70,000 163,000 70,500 163,500 71,000 164,000 Page 35 of 70 W Number of Public Internet Computers In today's technologically driven world, the library is an important source of public internet connectivity in the county. Libraries bridge the digital divide in their communities. While more and more Waukesha County residents bring their own devices to libraries, it is important to recognize that not all residents have equal ability to afford to do so, and to remember the library's role in equalizing access. A minimum number of public access internet computers based on population is recommended, but libraries have seen some decrease in demand for these computers in recent years. All devices available to the public with internet access, such as computers, laptops, and tablets qualify in a library's count. The minimum number of computers for any size population is 2. In the previous plan, an increase of one computer for every 1,000 people was required until a library community population reaches 10,000. At that population size, the requirement was reduced to one computer for every 2,000 people. The committee recommends the minimum number of 2 computers be retained, but an increase of one computer for every 2,000 people be required beyond the minimum. Figure 15 shows the minimum numbers of public internet computers based on population The requirements for all population sizes are shown in Appendix B. Individual library requirements are shown in Appendix C. Figure 15. Public Internet Computer Requirements. Population Computers/Internet Devices Population Computers/Internet Devices Page 36 of 70 73 Population Computers/Internet Devices Population Computers/Internet Devices �1� Wireless Internet Access Public wireless Internet access is extremely important for all libraries. Many people have their own devices and rely on libraries for their connection to the Internet. This Minimum to Exempt standard requires that county libraries of all size populations offer wireless Internet access as shown in Figure 16. Figure 16. Wireless Access Requirement >_1 Yes Quality Assurance Standards In addition to the numeric Minimums to Exempt, a series of Quality Assurance Standards are recommended. Because these items are relevant to a library serving any size population and do not include numeric benchmarks, they are proposed as checklist items. Each library board would have to respond "yes" to the requirement in order to meet the quality assurance standard. These Quality Assurance Standards are important because they help ensure that the libraries in the county will be well managed and accountable throughout the life of the plan. Page 37 of 70 74 The Quality Assurance Standard requiring the adoption or review of core library policies is new to the plan and recommended by the committee. The recommended Quality Assurance Standards are: ❖ Library board members receive an orientation upon appointment to a library board. ❖ The library's website includes contact information of key staff and board members as well as board agendas and minutes. ❖ The library board conducts an annual review of its library director. ❖ The library budget includes funding to ensure professional development for the library director and staff. ❖ The library has an active strategic plan. ❖ The library adopts the core policies included in the Wisconsin Public Library Tier One Standards: 1) Circulation, 2) Collection Management, 3) Computer/Internet Use, 4) Meeting Room Use (as necessary), and 5) Public Behavior (Rules of Conduct) 6) Personnel. The recommended phase -in for implementation of the new core library policies Quality Assurance Standard is shown in Figure 17. Libraries that already have these policies in place would be expected to review each of these policies during the county library plan cycle. Figure 17. Implementation Dates for Quality Assurance Items Quality Assurance Item Circulation Policy Effective Date September 30, 2022 for 2023 exemption Collection Management Policy September 30, 2022 for 2023 exemption Computer/Internet Use Policy September 30, 2023 for 2024 exemption Meeting Room Use Policy (as necessary) September 30, 2023 for 2024 exemption Public Behavior (Rules of Conduct) Policy September 30, 2023 for 2024 exemption Personnel Policy September 30, 2024 for 2025 exemption Standards Implementation The new policy Quality Assurance Standards would become effective according to the schedule in Figure 17. The materials expenditure per capita Minimum to Exempt would become effective as described in that section of the plan. All other Minimums to Exempt and Quality Assurance Page 38 of 70 75 Standards are being recommended to take effect immediately upon adoption by the county board of supervisors and the libraries as required in Wis. Stats. 43.11(3)(d). The plan of library services for a county may include minimum standards of operation for public libraries in the county. The county shall hold a public hearing on any standards proposed under this paragraph. The standards shall take effect if they are approved by the county and the public library boards of at least 50 percent of the participating municipalities in the county that contain, according to the most recent estimate prepared under s. 16.96, at least 80 percent of the population of participating municipalities in the county. Libraries would be allowed a one-time exception during the county library plan cycle for each of the standards items, the numeric Minimums to Exempt, as well as the checklist Quality Assurance Standards. In other words, in one year, a library could not meet the staffing level and the planning requirements and still qualify for the county library tax exemption. However, the library would need to meet both of those requirements for the remaining four years of the plan. The following year, the library could not meet its materials expenditures requirement and still qualify for the exemption because it had not used an exception on this item in a previous year. If conditions exist, such as the worldwide pandemic in 2020, that result in all or most libraries being unable to meet a particular standard, libraries will still be able to claim the exemption even if the one-time exception had been used previously. Additionally, any library that meets its LSER ratio (as previously described) automatically qualifies for the county library tax exemption relative to the Minimums to Exempt component of the requirement. Standards requirements are in addition to the library's municipal requirement to meet or exceed the county library tax. Below are the steps established to implement the county library tax exemption based on the requirement that a municipality meet the tax levy requirement as well as the adopted Minimums to Exempt for its municipal population or LSER qualification for its municipal population and meet the Quality Assurance Standards for all libraries. • February - Libraries file state annual report indicating the necessary data for hours, staffing, materials collection size, materials spending, number of computers and wireless access for the previous year. Reports are due to the state by March 1. • May —The regional library system distributes to each library a letter indicating the library's compliance with the Minimums to Exempt and LSER ratio based on the annual report of the previous year and the certification form approved by the library board that it intends to meet the Minimums to Exempt and the Quality Assurance Standards in the current year or provide a plan for return to compliance. • August — Tax levy exemption information is distributed to libraries and municipalities in August. Exemption and standards compliance documentation is due by September 30 each year. Page 39 of 70 76 • October — The library system communicates to the county those municipalities that have met the requirements and are eligible to be exempt from the county library tax for the following year's budget. November — Waukesha County Board of Supervisors sets the levy for the following budget year. The levy includes exemptions to the county library tax levy for communities with libraries that meet all criteria for exemption. Goals and Objectives for Strategic Issue #S — Standards Goal: Revise the Waukesha County library standards to reflect the changing role of libraries, to create new minimum acceptable levels of resource inputs for library services within the county, and to provide quality assurance checks that will result in improved library services countywide. Objective: The regional library system will seek the approval for the new Minimums to Exempt and Quality Assurance Standards at every library in Waukesha County. Objective: The regional library system will seek the approval of the Minimums to Exempt and Quality Assurance Standards by the Waukesha County Board of Supervisors. Goal: Monitor compliance with the Minimums to Exempt, Quality Assurance Standards, and municipal requirement to meet or exceed county library tax rate. Objective: The regional library system will annually certify whether each library and library municipality has met its requirement to quality for the municipal exemption in the county library tax. Strategic Issue #6. library Establishment There are 16 established public libraries in Waukesha County. Since 1986, our state law has required county approval for a township to establish a library or form a joint library with an existing library. However, cities and villages are not required to gain such approval. Municipalities with libraries can choose to abolish those libraries at any time. State library law allows a county board to disallow a proposed library or a joint library that includes one or more towns because of the potential impact that change could have on the county library tax base. No such prohibition exists for cities and villages. They can form libraries or join with existing libraries when they see fit. It is critical that any proposed new library demonstrate that it can and will meet the county library Minimums to Exempt and Quality Assurance Standards before it is eligible for exemption from the county library tax. Page 40 of 70 77 Goals and Objectives for Strategic Issue #6 — Library Establishment Goal: Monitor the county library landscape for new library establishments or partnerships so that all parties have the information needed for proper decision -making. Objective: The regional library system will communicate information to all stakeholders about potential new libraries so that there is adequate time for all parties to respond to potential changes in funding. Strategic Issue #7. Relationships with Others While Act 150 and Act 420 provided much needed county funding for libraries in Wisconsin, Wis. Stats. 43.12 does not completely address the issue of non-resident use of municipal libraries. There are several exceptions that cause problems, especially in Waukesha County along the northern and eastern borders. While Wisconsin law requires county funding for adjacent county library usage, Milwaukee County is excluded from the requirement. Communities that border Milwaukee County are free to serve or not serve Milwaukee County residents based on a local library board decision. Some libraries choose to serve residents of Milwaukee County because they believe the impact to be minimal and the commitment to open access worthy of an "open door" policy. Some libraries charge fees to residents of Milwaukee County in an attempt to receive some revenue from the residents for whom they are not being reimbursed with tax dollars. Other libraries choose not to serve Milwaukee County residents because they do not wish to have their residents subsidize people who are not at least partially funding the service. Act 420 also does not require county funding for library usage across borders in the case of two communities with libraries that lie in close proximity to one another in separate counties and separate library systems. In Waukesha County, this problem is most severe in the case of the Menomonee Falls Public Library. The library is on the northeastern edge of the county, bordering Washington and Milwaukee Counties. The Menomonee Falls Public Library does not receive funding from Milwaukee County as previously described. Additionally, there are residents from the Village of Germantown (a community with a library) who would use the Menomonee Falls Library if allowed to do so. Act 420 requires counties to pay for use by residents of only those communities without libraries —not communities like the Village of Germantown. The Menomonee Falls Public Library is allowed, by statute, to deny services to residents of any municipality with a library if the circulation is 500 or more. The Menomonee Falls Public Library board of trustees made the decision many years ago to deny library services to the residents of Germantown after a number of efforts to receive reimbursement failed. Looking at the southern edge of Waukesha County, the regional library system board has a long-standing agreement in place with Lakeshores Library System that adequately addresses Page 41 of 70 78 the cross -county borrowing issues along the southern border. That agreement is between the two regional library systems and is reviewed/approved annually. On the western border, there are not significant issues that are not being adequately addressed by the provisions in Act 420. Ultimately, whether a library board chooses to provide library service to citizens who are not providing any funding for that service is a local decision driven by philosophy and local circumstances. Due to the desire to maintain strong local autonomy, the committee does not recommend setting a countywide policy on whether local library service should be denied or allowed in the event of an adjacent county funding situation. Goals and Objectives for Strategic Issue #7 — Relationships with Others Goal: Ensure that there is dialog in areas where there are denials of library service to citizens. Objective: The regional library system will hold an annual meeting between Menomonee Falls Library and Germantown Library to share information and discuss possible solutions as required by statute. Objective: The regional library system will track the amount of usage by Milwaukee County residents in Waukesha County and share the information with libraries. Strategic Issue #8. CAFE Shared Automation System CAFE (Catalog Access for Everyone) is a shared integrated library system (ILS) created for the benefit of all the libraries in the county and in the regional library system. Until 2011, CAFE was owned and operated by the Waukesha Public Library for 14 of the 16 county libraries. In April of 2011, the ownership and operation of CAFE was transferred to the regional library system. Since that time, New Berlin and Menomonee Falls have joined CAFE. Additionally, all of the libraries in Jefferson County joined CAFE when the new regional library system was formed on January 1, 2016. There are currently 24 public libraries in the CAFE automation consortium. CAFE is a member -funded consortium. That member ownership is considered important due to its essential role in the operation of a modern library. Not only does CAFE offer access to the citizens to all the materials owned by all the 24 member libraries, but it also provides the software for all circulation operations and related data gathering. Because CAFE does not rely on state funding, it is not at high risk in the event of changes to regional library systems in Wisconsin. However, it is imperative that CAFE be sufficiently funded locally to ensure stability in operations and membership fees. Page 42 of 70 79 Goals and Objectives for Strategic Issue #8 — CAFE Shared Automation System Goal: Continue to encourage CAFE cooperation and proper planning and funding to ensure it remains a viable option for Waukesha County libraries. Objective: At least once during the plan, the regional library system will evaluate the effectiveness of CAFE from a user's perspective by conducting a user survey or other appropriate data collection methods. Objective: The regional library system will provide oversight for CAFE operations and will annually set a CAFE budget that includes membership fees that provide sufficient funds to allow for regular hardware and software replacement. Strategic Issue #9. Regional library System Membership and Services Waukesha County operated as a single county library system for almost 35 years until December 31, 2015. As such, there was not separation of the county library services and the regional library system. In fact, all county library administrative duties have been handled by the regional library system and the regional library system board has acted as a de facto county library board. Duties and roles between the various partners were clarified as a result of adding Jefferson County to the regional library system in 2016. Waukesha County was selected to be the fiscal agent for the newly formed regional library system. The regional library system staff was charged with carrying out the duties related to county library services as requested by the counties. Regional library system board member allocation was agreed upon between Waukesha and Jefferson Counties. Per Wisconsin Statute, the allocation is based on approximate population: Waukesha County has eight seats on the library system board and Jefferson County has three seats on the library system board. The ratio is to be revisited with each census. The merger of the two counties was successful in that it offered efficiencies that translated to reduced costs for local libraries, additional access to resources for citizens, and additional revenue in excess of expenditures that could be used to fund carefully selected strategic priorities. The success of the project was not accidental; the project took more than a year to complete and involved an analysis of impacts prior to approval as well as the actual work to bring about comprehensive organizational change. The Waukesha County libraries made clear that they needed their library system to continue to be as effective and responsive to their needs as in the past and that the additional libraries should not detract from the needed level of service. Because the regional library system has acted in the role of providing county library Page 43 of 70 80 services, the reliance on and expectation for services is likely greater than elsewhere in Wisconsin. A statewide Public Library System Redesign (PLSR) Project to study ways library systems in Wisconsin can increase effectiveness and efficiencies was completed in 2018. Based on the study results and recommendations, it is safe to say that resource sharing and collaboration will continue to be key elements of regional library systems now and in the future. It is important for libraries and library systems to be engaged in the PLSR implementation process to keep our regional library systems strong and able to provide services to and for Waukesha County libraries. Goals and Objectives for Strategic Issue #9 — Regional Library Systems Goal: Encourage the DPI Division for Libraries and Technology PLSR implementation team to focus its efforts on making improvements in library system effectiveness so that Waukesha County libraries benefit from increased services and a higher level of support. Objective: The regional library system staff will engage in the PLSR implementation process to ensure that ideas for improvements are offered throughout the planning and implementation of each project recommendation. Objective: The regional library system staff will engage in the PSLR implementation process to ensure that ideas that surface that could be detrimental to Waukesha County libraries are communicated to stakeholders in a timeframe that offers the possibility for the county, the municipalities, and the libraries to take action to influence the outcome for the benefit of Waukesha County citizens. Plan Implementation This county library plan will be presented for adoption to the Waukesha County Board of Supervisors upon approval by the county library planning committee. It will be filed with the Department of Public Instruction to meet the state's county library planning requirements. A separate process will be used for the adoption of the revised county library standards. Because local library board action, in addition to county board approval, is required for library standards, that process will take additional time. In the event the county library standards are not approved (in accordance with the requirements in the statute), the current library standards will remain in place. In the event of that scenario, the county board of supervisors has the option to form a new county library planning committee or revive the past committee to review the standards and make new recommendations before the end of the adopted five- year plan. Page 44 of 70 81 Review of the Plan This plan will be reviewed annually by the regional library system board. This is a five-year plan, and the expectation is that a new plan will be approved prior to the expiration of this plan. In the event of a change in library systems in the state of Wisconsin that results in a change to Waukesha County's ability to rely on its regional library system for quality services, a county library planning committee will be convened to study options and create a new county library plan for consideration and approval by the Waukesha County Board of Supervisors. Page 45 of 70 W Appendices Appendix A Current Waukesha County Code - Sec. 11-8 Library Tax Levy Distribution Formula Sec. 11-8 Library Tax Levy Distribution Formula. (a) Purpose. To provide a fair, stable and clearly state County library tax levy distribution formula for the Waukesha County Library Planning Committee to utilize based on Non -Resident and net crossover borrowing/lending circulations. (b) Definitions. For purposes of this section: 1. Non -Resident Library Circulation shall mean the total annual amount of circulation that a Waukesha County Federated System library lends to residents of Waukesha County communities without libraries. 2. Crossover Lending Circulation shall mean the lending of library materials, in person or by inter -library loan, by a Waukesha County Federated System library to residents of another Waukesha County Federated System library community. 3. Crossover Borrowing Circulation shall mean the borrowing of library materials, in person or by inter -library loan, from a Waukesha County Federated System library by residents of another Waukesha County Federated System library community. 4. Net Crossover Circulation shall mean a Waukesha County library community's total annual Crossover Lending Circulation, less its total annual Crossover Borrowing Circulation. 5. Library County Levy Circulation (LCC) Effort shall mean the sum of a Waukesha County Federated System library community's total annual Non -Resident Library Circulation and Net Crossover Circulation. 6. Positive Library County Levy Circulation (LCC) Effort Rate shall mean, for each Waukesha County Federated System library with a positive Library County Levy Circulation Effort, the proportion of the sum of all positive Library County Levy Circulation Effort. Page 46 of 70 83 7. Circulation shall mean materials borrowed from a library in the year prior to the year in which the Library Tax is levied. Operating Expenditure per Circulation shall mean the amount computed by dividing a library's total operating expenditures by its total circulation, using data from the year prior to the year in which the Library Tax is levied. (c) County Library Levy Distribution Formula. The levy distribution formula shall be determined using two separate allocations. The first allocation for each library's annual share of the Waukesha County Library Levy will be based on s.43.12 (1), Wisconsin Statutes, which requires that each library receive an amount equal to at least 70% of their total operating expenditures, incurred during the year prior to the levy being imposed, multiplied by the proportion of the library's total circulation lent to Waukesha County Non -Residents. 2. The second allocation for each library's annual share of the Waukesha County Library Levy shall be determined from the remaining annual levy after the first allocation. Only libraries with a positive LCC Effort are eligible for the second Library Levy allocation. The second allocation is determined by multiplying each library's County LCC Effort Rate by the remaining levy. This second allocation will be added to each library's first levy allocation in (1). To provide stability in funding, no library shall receive a decrease greater than 5% or $5,000 of the levy distribution, based on the change from the prior year levy distribution, whichever is less, unless further adjustments to the limits are needed as identified in (5). A library will be limited to no greater than a 5% or $5,000 increase from the prior year, unless it would result in an amount less than the first allocation in (1) or additional funds are available (for allocation in (4)) after complying with the requirements in this paragraph. 4. County Library Levy remaining after adjustments in (3) will be allocated on the same basis as the second allocation in (2). If the stability adjustment in (3) results in a deficit, whereby the total distribution exceeds available Library Levy, libraries receiving increases in the second allocation after the File Number: 163-0-030 stability adjustment will have their preliminary increases reduced proportionately, until the total reduction is sufficient to offset the deficit. For any library receiving proportional reductions, the adjustment may not cause the following: a. The library's distribution to be lower than its allocation in (1). Page 47 of 70 84 b. The library's distribution to be a net decrease from the prioryear. During years when the decrease in total available Library Tax Levy produces a deficit in (4) large enough that [4(b)] cannot be satisfied, limits will be adjusted on allowable decreases in distributions to individual libraries by 5 percentage points and $5,000, incrementally, until the deficit can be offset with proportional reductions in preliminary allocations to comply with [4(b)], with the exception that no individual library's reduction may exceed 25% of its prior year distribution. Page 48 of 70 85 Appendix 6 Minimum to Exempt for Each Service Factor Based on Municipal Population Population Material Expenditures (2024) Expenditures/ Capita (2024) Hours Open FTE Collection Size Computers /Internet Devices 1,000 $6,250 $6.25 35 2.00 13,000 2 1,500 $9,375 $6.25 35 2.00 13,000 2 2,000 $12,500 $6.25 35 2.00 13,000 2 2,500 $15,625 $6.25 36 2.00 13,000 2 3,000 $18,750 $6.25 38 3.00 17,000 3 3,500 $21,875 $6.25 39 3.00 21,000 3 4,000 $25,000 $6.25 40 4.00 25,000 3 4,500 $28,125 $6.25 41 4.00 29,000 3 5,000 $31,250 $6.25 43 5.00 33,000 4 5,500 $34,375 $6.25 44 5.00 37,000 4 6,000 $37,500 $6.25 45 6.00 41,000 4 6,500 $40,625 $6.25 46 6.00 45,000 4 7,000 $43,750 $6.25 48 7.00 49,000 5 7,500 $46,875 $6.25 49 7.00 53,000 5 8,000 $50,000 $6.25 50 8.00 57,000 5 8,500 $53,125 $6.25 51 8.00 61,000 5 9,000 $56,250 $6.25 53 9.00 65,000 6 9,500 $59,375 $6.25 54 9.00 69,000 6 10,000 $62,500 $5.25 55 10.00 73,000 6 10,500 $65,125 $5.25 55 10.10 74,000 6 11,000 $67,750 $5.25 55 10.20 75,000 7 11,500 $70,375 $5.25 55 10.31 76,000 7 12,000 $73,000 $5.25 55 10.41 77,000 7 12,500 $75,625 $5.25 55 10.51 78,000 7 13,000 $78,250 $5.25 55 10.62 79,000 8 13,500 $80,875 $5.25 55 10.73 80,000 8 14,000 $83,500 $5.25 55 10.84 81,000 8 14,500 $86,125 $5.25 55 10.94 82,000 8 15,000 $88,750 $5.25 56 11.05 83,000 9 15,500 $91,375 $5.25 56 11.17 84,000 9 16,000 $94,000 $5.25 56 11.28 85,000 9 16,500 $96,625 $5.25 56 11.39 86,000 9 17,000 $99,250 $5.25 56 11.51 87,000 10 17,500 $101,875 $5.25 56 11.62 88,000 10 18,000 $104,500 $5.25 56 11.74 89,000 10 Page 49 of 70 'MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) Population Material Expenditures (2024) Expenditures/ Capita (2024) Hours Open/Week FTE Budgeted Collection Size Computers/ Internet Devices 18,500 $107,125 $5.25 56 11.86 90,000 10 19,000 $109,750 $5.25 56 11.98 91,000 11 19,500 $112,375 $5.25 56 12.10 92,000 11 20,000 $115,000 $5.25 57 12.22 93,000 11 20,500 $117,625 $5.25 57 12.34 94,000 11 21,000 $120,250 $5.25 57 12.47 95,000 12 21,500 $122,875 $5.25 57 12.59 96,000 12 22,000 $125,500 $5.25 57 12.72 97,000 12 22,500 $128,125 $5.25 57 12.85 98,000 12 23,000 $130,750 $5.25 57 12.98 99,000 13 23,500 $133,375 $5.25 57 13.11 100,000 13 24,000 $136,000 $5.25 57 13.24 101,000 13 24,500 $138,625 $5.25 57 13.38 102,000 13 25,000 $141,250 $5.25 58 13.51 103,000 14 25,500 $143,875 $5.25 58 13.64 103,800 14 26,000 $146,500 $5.25 58 13.77 104,600 14 26,500 $149,125 $5.25 58 13.90 105,400 14 27,000 $151,750 $5.25 58 14.03 106,200 15 27,500 $154,375 $5.25 58 14.16 107,000 15 28,000 $157,000 $5.25 58 14.30 107,800 15 28,500 $159,625 $5.25 58 14.44 108,600 15 29,000 $162,250 $5.25 58 14.57 109,400 16 29,500 $164,875 $5.25 58 14.71 110,200 16 30,000 $167,500 $5.25 59 14.85 111,000 16 30,500 $170,125 $5.25 59 14.99 111,800 16 31,000 $172,750 $5.25 59 15.13 112,600 17 31,500 $175,375 $5.25 59 15.28 113,400 17 32,000 $178,000 $5.25 59 15.42 114,200 17 32,500 $180,625 $5.25 59 15.57 115,000 17 33,000 $183,250 $5.25 59 15.72 115,800 18 33,500 $185,875 $5.25 59 15.87 116,600 18 34,000 $188,500 $5.25 59 16.02 117,400 18 34,500 $191,125 $5.25 59 16.17 118,200 18 35,000 $193,750 $5.25 60 16.32 119,000 19 35,500 $196,375 $5.25 60 16.48 119,800 19 36,000 $199,000 $5.25 60 16.63 120,600 19 36,500 $201,625 $5.25 60 16.79 121,400 19 'MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) Page 50 of 70 87 Population Material Expenditures (2024) Expenditures/ Capita (2024) Hours Open/Week FTE Budgeted Collection Size Computers/ Internet Devices 37,000 $204,250 $5.25 60 16.95 122,200 20 37,500 $206,875 $5.25 60 17.11 123,000 20 38,000 $209,500 $5.25 60 17.28 123,800 20 38,500 $212,125 $5.25 60 17.44 124,600 20 39,000 $214,750 $5.25 60 17.61 125,400 21 39,500 $217,375 $5.25 60 17.77 126,200 21 40,000 $220,000 $5.25 60 17.94 127,000 21 40,500 $222,625 $5.25 60 18.11 127,800 21 41,000 $225,250 $5.25 60 18.28 128,600 22 41,500 $227,875 $5.25 60 18.46 129,400 22 42,000 $230,500 $5.25 60 18.63 130,200 22 42,500 $233,125 $5.25 60 18.81 131,000 22 43,000 $235,750 $5.25 60 18.99 131,800 23 43,500 $238,375 $5.25 60 19.17 132,600 23 44,000 $241,000 $5.25 60 19.35 133,400 23 44,500 $243,625 $5.25 60 19.54 134,200 23 45,000 $246,250 $5.25 60 19.72 135,000 24 45,500 $248,875 $5.25 60 19.91 135,800 24 46,000 $251,500 $5.25 60 20.10 136,600 24 46,500 $254,125 $5.25 60 20.29 137,400 24 47,000 $256,750 $5.25 60 20.48 138,200 25 47,500 $259,375 $5.25 60 20.68 139,000 25 48,000 $262,000 $5.25 60 20.87 139,800 25 48,500 $264,625 $5.25 60 21.07 140,600 25 49,000 $267,250 $5.25 60 21.27 141,400 26 49,500 $269,875 $5.25 60 21.47 142,200 26 50,000 $272,500 $5.25 60 21.68 143,000 26 50,500 $275,125 $5.25 60 21.88 143,500 26 51,000 $277,750 $5.25 60 22.09 144,000 27 51,500 $280,375 $5.25 60 22.30 144,500 27 52,000 $283,000 $5.25 60 22.51 145,000 27 52,500 $285,625 $5.25 60 22.73 145,500 27 53,000 $288,250 $5.25 60 22.94 146,000 28 53,500 $290,875 $5.25 60 23.16 146,500 28 'MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) Page 51 of 70 M. Population Material Expenditures (2024) Expenditures/ Capita (2024) Hours Open/Week FTE Budgeted Collection Size Computers/ Internet Devices 54,000 $293,500 $5.25 60 23.38 147,000 28 54,500 $296,125 $5.25 60 23.60 147,500 28 55,000 $298,750 $5.25 60 23.83 148,000 29 55,500 $301,375 $5.25 60 24.05 148,500 29 56,000 $304,000 $5.25 60 24.28 149,000 29 56,500 $306,625 $5.25 60 24.51 149,500 29 57,000 $309,250 $5.25 60 24.74 150,000 30 57,500 $311,875 $5.25 60 24.98 150,500 30 58,000 $314,500 $5.25 60 25.22 151,000 30 58,500 $317,125 $5.25 60 25.46 151,500 30 59,000 $319,750 $5.25 60 25.70 152,000 31 59,500 $322,375 $5.25 60 25.94 152,500 31 60,000 $325,000 $5.25 60 26.19 153,000 31 60,500 $327,625 $5.25 60 26.44 153,500 31 61,000 $330,250 $5.25 60 26.69 154,000 32 61,500 $332,875 $5.25 60 26.94 154,500 32 62,000 $335,500 $5.25 60 27.20 155,000 32 62,500 $338,125 $5.25 60 27.46 155,500 32 63,000 $340,750 $5.25 60 27.72 156,000 33 63,500 $343,375 $5.25 60 27.98 156,500 33 64,000 $346,000 $5.25 60 28.25 157,000 33 64,500 $348,625 $5.25 60 28.51 157,500 33 65,000 $351,250 $5.25 60 28.79 158,000 34 65,500 $353,875 $5.25 60 29.06 158,500 34 66,000 $356,500 $5.25 60 29.34 159,000 34 66,500 $359,125 $5.25 60 29.61 159,500 34 67,000 $361,750 $5.25 60 29.90 160,000 35 67,500 $364,375 $5.25 60 30.18 160,500 35 68,000 $367,000 $5.25 60 30.47 161,000 35 68,500 $369,625 $5.25 60 30.76 161,500 35 69,000 $372,250 $5.25 60 31.05 162,000 36 69,500 $374,875 $5.25 60 31.34 162,500 36 70,000 $377,500 $5.25 60 31.64 163,000 36 70,500 $380,125 $5.25 60 31.94 163,500 36 71,000 $382,750 $5.25 60 32.24 164,000 37 71,500 $385,375 $5.25 60 32.55 164,500 37 72,000 $388,000 $5.25 60 32.86 165,000 37 'MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) Page 52 of 70 We Population Material Expenditures (2024) Expenditures/ Capita (2024) Hours Open/Week FTE Budgeted Collection Size Computers/ Internet Devices 72,500 $390,625 $5.25 60 33.17 165,500 37 73,000 $393,250 $5.25 60 33.49 166,000 38 73,500 $395,875 $5.25 60 33.81 166,500 38 74,000 $398,500 $5.25 60 34.13 167,000 38 74,500 $401,125 $5.25 60 34.45 167,500 38 75,000 $403,750 $5.25 60 34.78 168,000 39 75,500 $406,375 $5.25 60 35.11 168,500 39 76,000 $409,000 $5.25 60 35.44 169,000 39 76,500 $411,625 $5.25 60 35.78 169,500 39 77,000 $414,250 $5.25 60 36.12 170,000 40 77,500 $416,875 $5.25 60 36.46 170,500 40 78,000 $419,500 $5.25 60 36.81 171,000 40 78,500 $422,125 $5.25 60 37.16 171,500 40 79,000 $424,750 $5.25 60 37.51 172,000 41 79,500 $427,375 $5.25 60 37.87 172,500 41 80,000 $430,000 $5.25 60 38.23 173,000 41 80,500 $432,625 $5.25 60 38.59 173,500 41 81,000 $435,250 $5.25 60 38.96 174,000 42 81,500 $437,875 $5.25 60 39.33 174,500 42 82,000 $440,500 $5.25 60 39.70 175,000 42 82,500 $443,125 $5.25 60 40.08 175,500 42 83,000 $445,750 $5.25 60 40.46 176,000 43 83,500 $448,375 $5.25 60 40.84 176,500 43 84,000 $451,000 $5.25 60 41.23 177,000 43 84,500 $453,625 $5.25 60 41.62 177,500 43 85,000 $456,250 $5.25 60 42.02 178,000 44 85,500 $458,875 $5.25 60 42.42 178,500 44 86,000 $461,500 $5.25 60 42.82 179,000 44 86,500 $464,125 $5.25 60 43.23 179,500 44 87,000 $466,750 $5.25 60 43.64 180,000 45 87,500 $469,375 $5.25 60 44.05 180,500 45 88,000 $472,000 $5.25 60 44.47 181,000 45 88,500 $474,625 $5.25 60 44.89 181,500 45 89,000 $477,250 $5.25 60 45.32 182,000 46 89,500 $479,875 $5.25 60 45.75 182,500 46 90,000 $482,500 $5.25 60 46.18 183,000 46 'MUNICIPAL population of library municipality (or, in the case of joint libraries, participating municipalities) Page 53 of 70 90 Appendix C New Minimums vs. Actuals for Waukesha County Libraries based on 2020 Data (data will be updated annually). Materials Spending per Capita will increase $0.15 in 2023 and an additional $0.10 to $0.25 in 2024. Library Big Bend Population 1,483 Actual Material Expenditures $11,022 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $6.00 $7.43 YES Hours Open 35 40 YES FTE 2.00 2.00 YES Collection Size 13,000 14,514 YES Public Computers/Internet Access Devices 2 3 YES Wireless Internet Access Yes Yes YES Library Brookfield Population 41,464 Actual Material Expenditures $437,961 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $5.24 $10.56 YES Hours Open 60 51 NO FTE 18.28 30.38 YES Collection Size 128,600 188,930 YES Public Computers/Internet Access Devices 22 72 YES Wireless Internet Access Yes Yes YES Page 54 of 70 91 Library Butler Population 1,787 Actual Material Expenditures $11,080 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $6.00 $6.20 YES Hours Open 35 32 NO FTE 2.00 2.20 YES Collection Size 13,000 26,854 YES Public Computers/Internet Access Devices 2 8 YES Wireless Internet Access Yes Yes YES Library Delafield Population 7,185 Actual Material Expenditures $79,224 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $6.00 $11.03 YES Hours Open 48 43 NO FTE 7.00 10.33 YES Collection Size 49,000 79,947 YES Public Computers/Internet Access Devices 5 15 YES Wireless Internet Access Yes Yes YES Library Eagle Population 5,690 Actual Material Expenditures $38,915 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $6.00 $6.84 YES Hours Open 44 41 NO FTE 5.00 5.53 YES Collection Size 37,000 39,727 YES Public Computers/Internet Access Devices 4 7 YES Wireless Internet Access Yes Yes YES Page 55 of 70 Library Elm Grove Population 6,513 Actual Material Expenditures $79,754 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $6.00 $12.25 YES Hours Open 46 37 NO FTE 6.00 5.91 NO Collection Size 45,000 64,278 YES Public Computers/Internet Access Devices 4 6 YES Wireless Internet Access Yes Yes YES Library Hartland Population 9,501 Actual Material Expenditures $87,100 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $6.00 $9.17 YES Hours Open 54 49 NO FTE 9.00 9.81 YES Collection Size 69,000 77,109 YES Public Computers/Internet Access Devices 6 10 YES Wireless Internet Access Yes Yes YES Library Menomonee Falls Population 38,527 Actual Material Expenditures $207,558 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $5.26 $5.39 YES Hours Open 60 54 NO FTE 17.44 20.61 YES Collection Size 124,600 124,430 NO Public Computers/Internet Access Devices 20 52 YES Wireless Internet Access Yes Yes YES Page 56 of 70 93 Library Mukwonago Population 8,262 Actual Material Expenditures $77,883 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $6.00 $9.43 YES Hours Open 50 50 YES FTE 8.00 13.66 YES Collection Size 57,000 98,876 YES Public Computers/Internet Access Devices 5 36 YES Wireless Internet Access Yes Yes YES Library Muskego Population 25,032 Actual Material Expenditures $159,559 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $5.40 $6.37 YES Hours Open 58 56 NO FTE 13.51 14.30 YES Collection Size 103,000 125,928 YES Public Computers/Internet Access Devices 14 18 YES Wireless Internet Access Yes Yes YES Library New Berlin Population 40,451 Actual Material Expenditures $239,599 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $5.25 $5.92 YES Hours Open 60 62 YES FTE 17.94 19.35 YES Collection Size 127,000 147,965 YES Public Computers/Internet Access Devices 21 40 YES Wireless Internet Access Yes Yes YES Page 57 of 70 94 Library North Lake Population 8,469 Actual Material Expenditures $58,548 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $6.00 $6.91 YES Hours Open 50 47 NO FTE 8.00 9.92 YES Collection Size 57,000 69,145 YES Public Computers/Internet Access Devices 5 9 YES Wireless Internet Access Yes Yes YES Library Oconomowoc Population 18,203 Actual Material Expenditures $134,353 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $5.55 $7.38 YES Hours Open 56 50 NO FTE 11.74 13.83 YES Collection Size 89,000 103,875 YES Public Computers/Internet Access Devices 10 20 YES Wireless Internet Access Yes Yes YES Library Pewaukee Population 24,152 Actual Material Expenditures $117,282 Minimum Materials Expenditures (If does not pass.) $130,759 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $5.41 $4.86 NO Hours Open 57 53 NO FTE 13.24 13.63 YES Collection Size 101,000 101,817 YES Public Computers/Internet Access Devices 13 19 YES Wireless Internet Access Yes Yes YES Page 58 of 70 95 Library Sussex Population 11,487 Actual Material Expenditures $118,443 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $5.87 $10.31 YES Hours Open 55 51 NO FTE 10.20 14.52 YES Collection Size 75,000 95,150 YES Public Computers/Internet Access Devices 7 7 YES Wireless Internet Access Yes Yes YES Library Waukesha Population 71,158 Actual Material Expenditures $449,581 Category Minimum To Exempt Actual Pass (Yes/No) $ Materials/Capita $5.14 $6.32 YES Hours Open 60 62 YES FTE 32.24 45.98 YES Collection Size 164,000 285,626 YES Public Computers/Internet Access Devices 37 86 YES Wireless Internet Access Yes Yes YES Page 59 of 70 M Appendix D Materials and Services Provided Books Audiobooks . Magazines Newspapers DVDs Big Bend x x x x x Brookfield x x x x x Butler x x x x x Delafield x x x x x Eagle x x x x x Elm Grove x x x x x Hartland x x x x x Menomonee Falls x x x x x Mukwonago x x x x x Muskego x x x x x New Berlin x x x x x North Lake x x x x x Oconomowoc x x x x x Pewaukee x x x x x Sussex x x x x x Waukesha x x x x x Music on CD Internet Access Wi-Fi Access Outdoor Wi-Fi a -books Big Bend x x x x Brookfield x x x x Butler x x x x Delafield x x x x x Eagle x x x x Elm Grove x x x x x Hartland x x x x Menomonee Falls x x x x x Mukwonago x x x x x Muskego x x x x x New Berlin x x x x North Lake x x x x Oconomowoc x x x x x Pewaukee x x x x x Sussex x x x x x Waukesha x x x x x Page 60 of 70 97 and Services e- audiobooks ProvidedMaterials by Waukesha County Streaming Digital Video Magazines Libraries Library of Things Experience passes Big Bend x x Brookfield x x Butler x x Delafield x x x x Eagle x x X Elm Grove x x x Hartland x x x Menomonee Falls x x x x x Mukwonago x x Muskego x x x x x New Berlin x x x x x North Lake x x Oconomowoc x x x x x Pewaukee x x X Sussex x x x Waukesha x x x x Online Databases Gale Courses Technology Assistance Devices for Check out Public Copier (B&W) Big Bend x x x x Brookfield x x x x Butler x x x x Delafield x x x x x Eagle x x x x x Elm Grove x x x x Hartland x x x x x Menomonee Falls x x x x Mukwonago x x x x x Muskego x x x x x New Berlin x x x x x North Lake x x x x x Oconomowoc x x x x x Pewaukee x x x x Sussex x x x x Waukesha x x x x x Page 61 of 70 W. Materials and Services Public Copier (Color) Provided by Waukesha County Libraries =dM Public Public Wireless Faxing Computer Computer Printing Service Printing (B&W) Printing (Color) Big Bend x x x x Brookfield x x Butler x x x Delafield x x x Eagle x x x x x Elm Grove x x x x Hartland x x x x x Menomonee Falls x x x x x Mukwonago x x x x x Muskego x x x x x New Berlin x x x North Lake x x x x Oconomowoc x x x x Pewaukee x x Sussex x x x x x Waukesha x x x x x Public Scanner Microfilm Reader Local History Resources Curbside Service Outreach Services Big Bend x X x Brookfield x x x x Butler x x x Delafield x x x x Eagle x x x x Elm Grove x x x x Hartland x x x x Menomonee Falls x x x x x Mukwonago x x x x x Muskego x x x x x New Berlin x x x x x North Lake x x Oconomowoc x x x x x Pewaukee x x x Sussex x x x x Waukesha x x x x x Page 62 of 70 • •�11'1►�►FT�1 !� �K:17Ti� irl �11 Programs for adults Programs for children Summer Library Program Programs for teens Online programs Big Bend x x x x Brookfield x x x x Butler x x x x Delafield x x x x x Eagle x x x x x Elm Grove x x x x Hartland x x x Menomonee Falls x x x x x Mukwonago x x x Muskego x x x x x New Berlin x x x x x North Lake x x x x Oconomowoc x x x x x Pewaukee x x x x Sussex x x x x x Waukesha x x x x x Interlibrary Loan Service Meeting Room(s) Art Gallery or Wall Tables & Seating Teen Area Exam proctoring Big Bend X x x x Brookfield x x x x x x Butler x x x x x Delafield x x x x x x Eagle x x x x x Elm Grove x x x x x Hartland x x x x x Menomonee Falls x x x x x x Mukwonago x x x x x Muskego x x x x x New Berlin x x x x x North Lake x x x x x Oconomowoc x x x x x x Pewaukee x x x x x Sussex x x x x x Waukesha x x x x x x Page 63 of 70 100 Reference Services Readers Advisory Income Tax Forms Tax Preparation Assistance Low Vision Reader Big Bend x x x x Brookfield x x x x x Butler x x x x Delafield x x x (end 2022) x Eagle x x x x Elm Grove x x x x Hartland x x x x Menomonee Falls x x x x x Mukwonago x x x x x Muskego x x x x x New Berlin x x x x North Lake x x x x Oconomowoc x x x x Pewaukee x x x Sussex x x x x Waukesha x x x x x Library Website After -Hours Meeting Space Job Search Info & Assistance Friends of the Library Group Trained Staff Big Bend x x x x Brookfield x x x x x Butler x x x x x Delafield x x x x x Eagle x x x x x Elm Grove x x x x x Hartland x x x x x Menomonee Falls x x x x x Mukwonago x x x x x Muskego x x x x x New Berlin x x x x x North Lake x x x x x Oconomowoc x x x x x Pewaukee x x x x x Sussex x x x x x Waukesha x x x x x Page 64 of 70 101 Materials and Services Provided by Waukesha County Libraries Makerspace Lab 3D Printer Self- Checkout Coffee Home Delivery Wi-Fi Hotspots for Checkout Big Bend Brookfield x x x Butler Delafield x x x Eagle x x x Elm Grove x Hartland x x x x Menomonee Falls x x x x x Mukwonago x x x x x x Muskego x x x New Berlin x x x x x North Lake x x x Oconomowoc Coming `22 x x Pewaukee x Sussex x x x x Waukesha x x x x x Outdoor Space Newsletter Social Media Presence Notary Services Group Technology Training Big Bend x Brookfield x x x x Butler x Delafield x x x x Eagle x x Elm Grove x x Hartland x x x Menomonee Falls x x x x Mukwonago x x x x Muskego x x x New Berlin x x x x North Lake x x x Oconomowoc x x x Pewaukee x x x Sussex x x Waukesha x x Page 65 of 70 102 19 Handicapped Accessible Building Designated Warming/Cooling Shelter Digitized local history STEM Lab Early Literacy Play Areas Big Bend x Brookfield x x x Butler x x Delafield x x x Eagle x x Elm Grove x x Hartland x x x Menomonee Falls x x x x x Mukwonago x x x Muskego x x x New Berlin x x x x North Lake x x x Oconomowoc x x x Pewaukee x x x Sussex x x x x x Waukesha x x x x x Large Print Materials Hearing Loop Charging Stations Book Club Kits Study Room(s) Big Bend x x Brookfield x x x x x Butler x x x x x Delafield x x x x Eagle x x Elm Grove x x x x Hartland x x Menomonee Falls x x x x x Mukwonago x x x x x Muskego x x x x x New Berlin x x x x x North Lake x x x Oconomowoc x x x x Pewaukee x x x x Sussex x x x Waukesha x x x x x Page 66 of 70 103 Appendix E Glossary of Terms: Library Materials and Services Art Gallery Public exhibition space to display artwork, often created and/or provided by local artists. Book Club Kits Curated collections of books that patrons can check out in order to host their own book clubs. Multiple copies of each book are available in each kit, often with discussion questions. Charging Stations Freestanding powering devices that can be used to charge phones, laptops, and mobile devices. Curbside Service Library patrons may place a hold on library materials to pick up at a library. When the materials are ready, the patron is able to arrange to have them brought out to their vehicle or placed outside for easy pickup. Devices for Checkout Technical devices available for checkout. Examples include laptops, GPS devices, tablets, and e- readers. Experience/Explore Passes Offer free admission for individuals or groups to local and regional attractions such as museums, the zoo, and the Mitchel Park Domes. Group Tech Training Formal librarian -led classes providing information and hands-on practice to improve patron skill level with technical devices such as tablets and computers; computer software such as Microsoft Word; and Internet use, such as social media and online searching. Hearing Loop An Assistive Listening System that transfers sound- from a microphone or TV- directly to a hearing device or cochlear implant, via a tiny telecoil (t-coil) receiver, allowing those with hearing issues to hear and participate in library programs and interactions with staff and presenters. Hearing loops are available in library meeting rooms and/or customer help desks at designated libraries. Page 67 of 70 104 Home Delivery Delivery of library materials to individual homes, as well as senior living facilities and nursing homes. Makerspace/3D Printer Creative gathering space with tools and equipment so patrons can engage in creative projects. Makerspaces may include 3D printers, sewing machines, video recording equipment, scrapbooking materials, robotics, and coding software. Library of Things A collection of objects available for checkout. Possible items include tools, recreational equipment, toys, games, science kits, or musical instruments. Online Databases Online access to collections of information on a variety of topics. Examples include AncestryLibrary, Consumer Reports, JobNow, Morningstar Investment Research Center, and Rosetta Stone. Accessible to library patrons within and outside the library. Online Training Courses Over 300 instructor -led, online classes through the Gale Courses product. Courses offer learning opportunities for professional development, technology skills, and personal enrichment. Accessible to library patrons within and outside the library. Outdoor Space Accessible outdoor areas, such as gardens, courtyards, and/or outdoor seating, for patron use and library programming. Outreach Services Engaging with the community through library programming, collections, and services outside of the library. Examples include attending community events such as farmer's markets and festivals; presenting at meetings of local organizations; and bringing programming to schools and senior living facilities. STEM lab A designated space for children's activities designed to promote Science, Technology, Engineering, and Math (STEM) through access to STEM -based tools and activities. Page 68 of 70 105 Warming/cooling shelter Official, county -designated safe spaces where the public can stay to warm up or cool down during inclement weather. Waukesha County Emergency Management directs and refers people to these sites during weather emergencies. Wi-Fi Hotspots Portable wireless access points providing network and/or Internet access to mobile devices. Available for checkout to provide patrons with wireless access if it is otherwise unavailable. 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