CCR1988283a
0
COMMON COUNCIL - CITY OF MUSKEG0
AMENDED
RESOLUTION #283-88
APPROVAL OF SOFTWARE SUPPORT AGREEMENT
(Miscellaneous Accounts Receivable)
BE IT RESOLVED that the Common Council of the City of Muskego,
upon the recommendation of the Finance Committee, authorizes
the Clerk to enter into a Software Support Agreement, as
amended and attached, with Business Records Corporation (BRC)
for the Miscellaneous Accounts Receivable (MARS) program at a
cost of $840.00 effective for one year beginning 90 days after
installation.
DATED THIS 13th DAY OF December , 1988.
FINANCE COMMITTEE
Ald. Mitchel Penovich
ATTEST :
City Clerk
12/88
jz
SOFTWARE SUPPORT AGREEMENT
CITY OF MUSKEGO, WISCONSIN
CLIENT
“SUPPORT PLUS” tm
This AGREEMENT is made between BUSINESS RECORDS CORPORATION (BRC), and
the signatory CLIENT, in order to clearly state their mutual
responsibilities and commitments.
This agreement is in effect for one year, in return for the stated
fees and rates, and can be modified at any time if both parties agree
to the change in writing.
SERVICES:
BRC will provide the computer consulting and program services
specified and defined entirely by this agreement including the
attached addendum. These may include: consulting, training,
installation assistance, modification or maintenance of software.
WARRANTIES AND LIABILITIES:
BRC endeavors to provide high quality services. All services will be
provided by qualified staff, properly supervised, and will meet the
specifications agreed to by both parties. Those services performed by
BRC which are
may take the form of 2) changed documentation; 2) changed source or
object code; 3) procedures to bypass the problem; of 4) additional
support.
UNDERSTANDINGS:
All services performed by BRC under this agreement will be paid for by
the CLIENT according to the agreed fee structure and within 30 days
after the date of invoice.
BRC retains all proprietary rights to source pr’grams, object
programs, subroutines, layouts, formats, documentation, and techniques
which were prepared on behalf of the CLIENT, unless a specific
exception is stated herein.
BRC will make its best effort to schedule and meet scheduled.
committments in the order of priority most important to the CLIENT,
taking into consideration the time schedule, the workload of its
employees and disruption of CLIENTS- schedules.
This agreement is governed by the lews of the State of -, and is
the entire agreement between the parties. A waiver of any part of
this agreement shall be limited to that specific event and shall not
waiver the entire agreement. Any notices required shall be in writing
prepaid postage.
quality shall narge to the CLIENT. Corrections
of less than professional
Wisconsin
and effective when deposited in the mail properly addressed with
rev. 10/14/87 Page 1 02 2
"SUPPORT PLUS" tm
SOFTWARE SUPPORT AGREEMENT
BUSINESS RECORDS CORPORATION (BRC) will provide the following services
in support of the stated applications.
* PREFERRED SUPPORT PLAN (covered under the annual fee)
Unlimited training at a BRC training facility at regularly
Distribution of standard application enhancements.
Telephone consultations.
Problem Analysis of items brought to BRC/St Cloud.
scheduled classes.
* APPLICATIONS covered and ANNUAL FEE for Preferred Support Plan
Applications Misc Accounts Receivable (WL Annual Fee L
* ADDITIONAL SERVICES (charged at hourly rates)
On-site visits.
Systems analysis, programming, program testing, documentation.
Data entry and file conversions.
Planning, status meetings and feasibility studies.
Hardware and software interfaces.
* HOIIRLY RATES
Project Director/Supervisor
System Analyst
Implementation Specialist
Programmer
Travel Time
Mileage
Meals, Lodging, Plane Fare, etc.
SUPPORT PLUS
.$ 72.OO/Hour
64.00/Hour
64.00/Hour
60.00/Hour
30.00/Hour
.22/Mile
Actual
WITHOUT SSA
$ 120.00/Hour
SO. OO/Hour
8O.OO/Hour
70.00/Hour
30.00/Hour
.22/Mile
Actual
* SPECIAL PROVISIONS
BRC vi11 not initiate action on any item without the express
consent of the CLIENT.
rill " +4.cCly rrrt r:
Annual Fees are non-refundable.
Coverage for one (1) year beginning
DATES OF COVERAGE FOR SUPPORT PLUS: 90 days after installation.
SIGNED X
TITLE X
CLIENT
ADDRESS
City of Muskego
W182 S8200 Racine Avenue
Muskego, WI 53150
Business Records Corporation
P.O. Box 1082
St. Cloud
Minnesota 56302
DATE X
rev. 10/13/88 Page 2 of 2
.
COMMON COUNCIL - CITY OF MUSKEG0
RESOLUTION i~a3-88
APPROVAL OF SOFTWARE SUPPORT AGREEMENT
(Miscellaneous Accounts Receivable)
BE IT RESOLVED that the Common
upon the recommendation of the
the Clerk to enter into a
Miscellaneous Accounts
attached, with Business
$840.00 effective for
installation.
ATTEST :
FINANCE COMMITTEE
Ald. Mitchel Penovich
Ald. Edwin P. Dumke
Ald. Daniel J. Hilt
"SUPPORT PLUS" ta
SOFTWARE SUPPORT AGREEMENT
CITY OF MUSKEGO, WISCONSIN
CLIENT
This AGREEMENT is made between BUSINESS RECORDS CORPORATION (BRC), and
the signatory CLIENT, in order to clearly state their mutual
responsibilities and commitments.
This agreement is in effect for one year, in return for the etated
fees and rates, and can be modified at any time if both parties agree
to the change in writing.
SERVICES:
BRC will provide the computer consulting and program services
attached addendum. These may include: consulting, training,
specified and defined entirely by this agreement including the
installation assistance, modification or maintenance of software.
WARRANTIES AND LIABILITIES:
BRC endeavors to provide high quality services. All services will be
provided by qualified staff, properly supervised. and will meet the
specifications agreed to by both parties. Those services performed by
BRC which are determined by BRC to be of less than professional
quality shall be corrected without charge to the CLIENT. Corrections
object code; 3) procedures to bypass the problem; of 4) additional
may take the form of 2) changed documentation; 2) changed source or
support.
UNDERSTANDINGS:
All services performed by BRC under this agreement will be paid for by
the CLIENT according to the agreed fee structure and within 30 days
after the date of invoice.
BRC retains all proprietary rights to aource programs, object
which were prepared on behalf of the CLIENT, unless a specific
programs, subroutines, layouts, formate, documentation, and techniques
exception is stated herein.
BRC will make it6 best effort to schedule and meet scheduled
committments in the order of priority most important to the CLIENT,
employees and disruption of CLIENTS- schedules.
taking into consideration the time schedule, the workload of its
This agreement is governed by the lave of the State of Texas, and is
the entire agreement between the parties. A waiver of any part of
this agreement shall be limited to that specific event and shall not
waiver the^ entire agreement. Any notices required shall be in writing
and effective when deposited in the mail properly addressed with
prepaid postage. 0
.
,* ‘4 SOFTWARE SUPPORT AGREEMENT
“SUPPORT PLUS“ tm
* ADDITIONAL SERVICES (charged at hourly rates)
Systems analysis, programming, program testing, documentation.
On-site visits.
Data entry and file conversions.
Planning, status meetings and feasibility studies.
Hardware and software interfaces.
0 * HOURLY RATES
Project Director/SuPervisor
Implementation Specialist
System Analyst
Programmer
Travel Time
Mileage Meals, Lodging, Plane Fare. etc.
SUPPORT PLUS
$ 72.00/Hour
64.00/Hour
64.00/Hour
60.00/Hour
30.00/Hour
.22/Mile
Actual
WITHOUT SSA
8 120.OO/Hour
90.00/Hour
8O.OO/Hour
73.00/Hour
30.OO/Hour
.22/Mile
Actual
* SPECIAL PROVISIONS
BRC will not initiate action on any item without the express
BRC will automatically renew this Preferred Software Support Plan
consent of the CLIENT.
notified in writing by either party prior to anniversary date.
and continue the covered services on its anniversary date, unless
Annual Fees are non-refundable.
DATES OF COVERAGE FOR SUPPORT PLUS:
SIGNED X
TITLE X
CLIENT
ADDRESS
City of Muskego
W182 58200 Racine Avenue
Muskego, WI 53150
DATE X
Coverage for one (1) year beginning
90 clays after installation.
Businees Records Corporation
P.O. Box 1082
St. Cloud
Minnesota 56302