CCR2009122-TimeWarner-Agreement1Service Agreement
Terms and Conditions
This Business Class Service Order,including all attached Work Orders and additional Terms and
Conditions that are incorporated herein by this reference ("Service Agreement"),dated 7/27/2009 (the
"Effective Date"),is between customer identified below ("Customer")and Time Warner Cable ("TWC"
or "Operator").
Time Warner Cable Information
Time Warner Cable Business Services
1320 N.Martin Luther King Drive
Milwaukee,WI 53212
Contact:Jane Pagel
Telephone:
Facsimile:
Customer Information
Customer Name Account Number Federal Tax ID
City of Muskego 7015076-01
Customer Address Suite City State ZIP
-W182 S8150 Racine AVE Muskego WI 53150
Customer Contact Phone Fax
John Wisniewski 262-679-4150 --
Billing Address Suite City State ZIP
-W182S8200 Racine AVE Muskego WI 53150
Billing Contact Phone Fax
Service Agreement
THIS TIME WARNER CABLE BUSINESS CLASS SERVICES AGREEMENT IS SUBJECT TO THE
TIME WARNER CABLE BUSINESS CLASS SERVICES AGREEMENT TERMS AND CONDITIONS
AVAILABLE AT WWW.TWCBC.COM/LEGAL,A COPY OF WHICH WILL BE PROVIDED TO
CUSTOMER UPON REQUEST.SUCH TERMS AND CONDITIONS ARE INCORPORATED HEREIN
BY THIS REFERENCE.BY EXECUTING THIS TIME WARNER CABLE BUSINESS CLASS SERVICES
AGREEMENT WHERE INDICATED BELOW,CUSTOMER ACKNOWLEDGES THAT (1)CUSTOMER
ACCEPTS AND AGREES TO BE BOUND BY ALL SUCH TERMS AND CONDITIONS,INCLUDING
SECTION 21 THEREOF,WHICH PROVIDES THAT THE PARTIES DESIRE TO RESOLVE DISPUTES
RELATING TO THE TIME WARNER CABLE BUSINESS CLASS SERVICES AGREEMENT THROUGH
ARBITRATION;AND (2)BY AGREEING TO ARBITRATION,CUSTOMER IS GIVING UP VARIOUS
RIGHTS,INCLUDING THE RIGHT TO TRIAL BY JURY.
Authorized Signature for Time Warner Cable Authorized Signature for City of Muskego
Printed Name and Title Printed Name and Title
Date Signed Date Signed
Video,Data,and Business Class Ethernet
Customer Service Order
Client Information
Business Name Account Number
City of Muskego 7015076-01
Contact Phone Fax
John Wisniewski 262-679-4150 --
Service Address Suite City State ZIP
-W182 S8150 Racine AVE Muskego WI 53150
Billing Address Suite City State ZIP
-W182S8200 Racine AVE Muskego WI 53150
Account Executive Phone Fax
Jane Pagel
Federal Tax ID Tax Exempt Certificate Tax Exempt Status
Federal State Local Othergfedcgfedcgfedcgfedc
Order Information
Order Type
New
Proposed Install Date
Entity Type
Other
Customer Type
Other
Current LEC LEC BTN
Account Authorization
Additional Order Comments
3M DEDICATED FIBER INTERNET
48 MONTH AGREEMENT
Services,Fees,and Terms
Services Selected Quantity
One
Time
Charge
Monthly
Recurring
Fee
Monthly
Recurring
Total*
Initial
Service
Period
Months
3Mx3M 1 $250.00 $340.00 $340.00 48
Total*$250.00 $340.00
*Prices do not include applicable taxes and governmental fees that must be paid by Customer in addition to the specified fees.
The services products,prices and terms identified on this Service Order constitute Time Warner
Cable’s offer to provide such services on such terms.Until Customer has accepted this offer by signing
as appropriate below,Time Warner Cable reserves the right to rescind this offer at any time,at its sole
discretion.
Authorized Signature for Time Warner Cable Authorized Signature for City of Muskego
Printed Name and Title Printed Name and Title
Date Signed Date Signed