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CCR2009118-Policy-Hiring-Attachment Employee Hiring Policy Resolution 118-2009 Effective August 11, 2009 I. PURPOSE The City of Muskego recognizes that hiring the best, most qualified person for a city position is a very important task and that city employees are its most valuable resource. This policy sets forth the guidelines to be utilized by department heads throughout the hiring or “selection” process of full-time and permanent part-time personnel. All applicants must be given an equal opportunity for employment. All qualified candidates for city positions must be treated in the same manner and given the same consideration without regard to their traits that are protected by law. The 1978 Uniform Guidelines on Employee Selection Procedures, adopted by the Equal Employment Opportunity Commission (EEOC) and the Office of Federal Contract Compliance Programs (OFCCP), govern the requirements of selection procedures to assist in prohibiting discrimination and apply to every selection procedure (subjective or objective) utilized. II. POLICY It is the city’s policy to have department heads hire department staff, from the beginning of the process thru offer of employment. Once the offer of employment has been accepted, Human Resources staff will assist the hired employee in completing the necessary hiring documents. Department heads needing assistance with the hiring process may ask for assistance from Human Resources staff. It is also the city’s policy to have department heads or their designee hire seasonal staff from the beginning of the process thru all the necessary hiring paperwork. Employee files will be kept within each department, with copies of necessary payroll files being forwarded to the Finance Department. The hiring of department heads is governed by the Muskego Code except for the Police Chief and Library Director whose appointments are made by their respective board/commission pursuant to state law. Where applicable, this policy should be followed in the department head hiring process. The following components form the essential foundation of the city’s hiring practices. The entire process should be well documented. The hiring department will create an organized file of the hiring process documents for full-time and permanent part-time employees. Human Resources staff, along with newly hired employees, will complete the necessary hiring documents that will be maintained by the Human Resources staff. Employment applications will only be accepted for current position openings. A. Necessary Documents of the Hiring Process Every hiring folder shall contain the following: job description, recruitment ads or notices, applications, applicable tests, all staff names involved in the hiring process, the criteria used for screening applications (if other than job description), interview questions, interview rating sheets, responses to reference questions, and an outline/timeline of the process. III. SELECTION PROCESS 1. Job Description The job description is the foundation for each hiring process and accurately details the essential duties, behavioral competencies, training, and education necessary to perform the job. The Americans with Disabilities Act (ADA) recognizes that a written job description is considered evidence of the essential functions of the job in ADA cases. Job descriptions should be reviewed on an ongoing basis. The Mayor and department head may approve any non-substantial changes and the Finance Committee will approve any substantial changes made to the job description. Substantial changes to a job description are items that would result in additional compensation for the position or change the essential duties and responsibilities. Changed job descriptions should be forwarded to the Human Resources staff for proper filing. Before posting or recruiting for hire, job descriptions should be updated for current positions or created for new positions. 2. Licensing/Certification Requirements Any licensing and/or certification requirements for the position should be included in the job description and position posting. Licenses, degrees, and/or certifications of newly hired employees should be copied and kept in employee’s personnel file. Proof of continued compliance should also be documented. 3. Refilling of Vacant Position It is the policy of the City of Muskego that the Common Council review and approve the filling of any full-time and permanent part-time positions. The steps to follow are outlined below: A. Department heads shall notify the Mayor, Human Resource staff, and Finance Department in writing of any open position. B. The Mayor shall advise the Aldermen of the open position and the reason for the vacancy in writing. C. The Aldermen shall advise the Mayor immediately if they wish to review the refilling of the position. D. If the Mayor or Aldermen request review, the matter shall be referred to the Finance Committee for review and recommendation to the Common Council. E. If the department head has received no notification of request for review of the position within five (5) working days of submittal of the resignation notice to the Mayor, the department head may proceed with the posting for the vacant position. 2 4. Posting/Recruitment Position posting should be first done internally if the vacant position is a union position. If the position is non-union, recruitment can be handled internally and/or externally. Recruitment should be as broad as possible for a position in order to obtain the most qualified applicants. Possible recruitment sources include: (1) past applications/resumes on file, (2) posting on website, (3) existing employees, (4) newspapers (i.e., Milwaukee Journal/Sentinel, the Spanish Journal, etc), (5) journals or professional publications, (6) internet job postings, (7) employment agencies, etc. Language in advertisements should mirror language from the job description. All advertisements should include a non-discrimination notice (Equal Opportunity Employer). 5. Hiring of Relatives It is the policy of the City of Muskego that the employment of family relatives within the same department are allowed as long as neither family relative serves in a direct supervisory position over the other. Definitions: A. “Employee” shall be construed as any appointed or elected person filling a city position, whether paid or unpaid, other than seasonal employees who receive no benefits except social security, poll workers, and elected officials. B. “Employment” shall mean any position, which is full-time, provisional or part- time, excluding seasonal employees who receive no benefits except social security, poll workers, and elected officials. C. “Family Relative” shall include spouse, parent, grandparent, stepparent, brother, sister, first cousin, nephew, niece, uncle or aunt, and child. Said relationships may be by consanguinity or direct affinity. However, first cousins by direct affinity are exempt. D. “Direct Supervisory Position” means one family relative exercising control over the day-to-day work activities of another family relative, including but not limited to work assignments, personnel evaluations, and disciplinary action. Penalty for Violation: Any city department employee who attempts to conceal from a department head their status as a family relative to another department employee shall be subject to disciplinary action, up to and including dismissal from city employment. Any department head that places a family relative in a position of direct supervision over another family member shall be subject to disciplinary action, up to and including dismissal from city employment. 6. Interviewing Job-related interview questions should be developed based on specific criteria that relates to the job description and reviewed by the Mayor or designated 3 Human Resources staff. Inquiries may be made during the interview about an applicant’s ability to perform marginal and essential duties and job related functions. If information is volunteered from the applicant that is not job-related, interviewers should not ask follow-up questions. Direct inquiries regarding an applicant’s disabilities are prohibited until a conditional job offer is made. A rating grid or scoring system of the candidates interviewed should be used to assist in the decision making process. The department head should retain notes and scoring system forms of the process. An interview help document is placed at the end of the policy for assistance (See Appendix A). 7. Probationary Periods The probationary period for newly hired non-represented employees, other than department heads, is ninety (90) days worked. The probationary period for department heads is one (1) year, except where state statutes govern police employees. The Finance Committee may extend the probationary period for non- department heads up to an additional ninety (90) days and for department heads up to an additional one (1) year. Internal job posting hires for current non-represented employees are probationary for the first sixty (60) calendar days worked. An additional ninety (90) days extension of the probationary period may be allowed if requested by the city after conferring with the union. Any probationary employee may be terminated without regard for cause and without recourse to the grievance procedure. The probationary period for represented employees is defined by their respective labor contract. 8. Reference Checks Prior to conducting reference checks, candidates must be asked for authorization to contact their references and a release signed. At a minimum, references must be checked on the successful candidate. Any one of the following reference checks may be conducted on an applicant, dependent upon the position applied for and as determined by the department head or Mayor: A. Verification of background data (i.e., employment, education, licenses, certifications, etc.) B. Past employer reference checks A written record of reference questions, responses, and identities of individuals is required. A list of standard “neutral” questions is an addendum to this policy (See Appendix B). Information obtained should be kept confidential. 9. Background Checks Prior to conducting background checks, candidates must be asked for authorization to conduct a background check and a release signed. Any one of 4 the following background checks may be conducted before or after an offer of employment. Any employment offer is contingent on background checks. A. Criminal records (Required for any employee working with children and public safety employees) B. Driving records (Required for employees that will operate city vehicles) C. Background investigation (Required for department heads and public safety employees) D. Credit checks The indication of a pending arrest or conviction on a city application is not an automatic bar to employment. Consideration of a pending arrest or conviction record in a decision not to hire an individual must indicate a direct and substantial relationship between the arrest/conviction and future job performance. Prior to a decision not to hire, a review by the Mayor/Labor Attorney is suggested. Once a candidate accepts an offer, the hiring department is responsible for notifying all other applicants in writing of the results of the search. 10. Offer of Employment Offers of employment may be given verbally or in writing by the department head. If given verbally, a formal job offer in writing should follow, confirming an applicant’s start date for employment, title, pay rate, terms of the probationary period, employee’s supervisor’s name and phone number, and that employment is contingent on background check, drug screen (if applicable), and medical/psychological evaluations (if applicable). Wisconsin law (statute 103.14) requires new employees to be notified at the time of hire of any grooming or dress requirements involving hairstyle, facial hair, clothing, etc. 11. Necessary Hiring Documents Human Resources staff will ensure all required hiring documents for full-time and permanent part-time employees are completed. Department heads or their designee will ensure all required hiring documents for seasonal or temporary part- time employees are completed. Documents for seasonal staff are marked with an asterisk (*). a. Application form * b. I-9 * c. W-4 * d. WT-4 * (Finance reports data to Department of Workforce Development) e. Direct Deposit Form f. Employee Assistance Information* g. Emergency Contact * h. Salary Conversion Election i. Health Allowance/Dependent Eligibility Documentation Form j. Waiver Forms – Health Insurance (Waiver of Group Coverage) k. Health and Dental Applications l. Wisconsin Retirement System Enrollment m. Wisconsin Public Employer’s Group Life Insurance Program 5 n. Wisconsin or Equitable Deferred Compensation Plan o. AFLAC (American Family Life Assurance Company) p. All Policies With Sign-offs * 1. Harassment & Discrimination In the Workplace 2. Code of Ethics 3. Drug-Free Workplace 4. Code of Conduct 5. Drug and Alcohol Testing (CDL) 6. E-mail & Internet Usage Policy 7. Equal Employment Opportunity Policy Statement 8. Individual Department Policies q. Background Check Form * r. Work Permit (under 18) * s. Drug Screen (when applicable) t. State Required Police Forms/Tests IV. LEGAL RESTRICTIONS It is imperative that each step of the hiring process is valid and non-discriminatory. Therefore, the following protections afforded under both federal and state law must be kept in mind at all times: (1) Title VII of the Civil Rights Act of 1964, (2) Age Discrimination in Employment Act (ADEA), (3) Americans with Disabilities Act of 1990 (ADA), and (4) Wisconsin Fair Employment Act (WFEA). 6 APPENDIX A INTERVIEW QUESTIONS NOT TO ASK When conducting job interviews, it's important to ask the right questions to get the information you need to see if the person you're interviewing is a good fit for the job. But it's also important to know what not to ask, in other words, what the various employment laws say you can't ask or what might suggest to an outsider that you're considering an impermissible trait in evaluating candidates. As a general rule of thumb, all of your questions should be directly related to the job in question and the job duties the applicant would be required to perform if hired. Of course, you need to steer clear of asking applicants about their age, race, color, sex, disability, religion, national origin, pregnancy, and other protected classifications. While it would be impossible to create an exhaustive list of "no-no" questions, the following should give you an idea of what to avoid. Don't ask:  What is your age? What is your date of birth? When did you graduate from high school? (But you can ask applicants whether they're at least a certain age, if they're minors, to verify eligibility to work.)  What is your race, color, religion, or national origin? Were you born in the U.S.? What country are your parents from? Is English your primary language? Are you a U.S. citizen? (Instead ask whether applicants are eligible to work in the United States.)  Do you have any disabilities of any kind? (Instead ask if applicants can perform the job functions at issue.)  Does anyone in your family have a disability for which you have to provide care?  Have you ever been treated by a psychologist or a psychiatrist?  Are you taking any prescription medications?  Have you ever been treated for a drug addiction or alcoholism?  Are you married, single, or divorced?  How many children do you have? Who's going to care for them while you're at work?  Are you pregnant? How long do you plan to take off with the baby?  When do you plan to start a family?  Do you have your own car? (Don't ask unless it's job related, instead ask if the person has reliable transportation to get to work.)  Have you ever sued a former employer?  Are you a union member? What is your stance on union membership?  How many sick days did you take off work last year?  Do you observe the Sabbath or any days that would interfere with this job schedule?  Have you ever filed a workers' compensation claim?  Did you receive anything other than an honorable discharge from the military?  Do you own your own home?  What is your credit history or credit score? (Don't ask about credit history unless it relates to the job in question, and always comply with the Fair Credit Reporting Act if you're running a credit or background check. Good credit requirements have been challenged as discriminatory because they may have an adverse impact on minorities). 7 APPENDIX B Reference Check Form Applicant Name: Reference Name: Company: Telephone Number: Date: 1. How long have you known the applicant? 2. What was your working relationship with the applicant? 3. Did the applicant report to you directly?  No  If yes, for how long? 4. Confirm employment dates? Confirm Salary: 5. What was the applicant’s job title and responsibilities? 6. What job changes and promotions did the applicant have? Was this a normal progression? 7. Did the applicant have any supervisory responsibilities associated with his position?  No  Yes If yes, how many subordinates? Describe management style/effectiveness 8. Describe the relationship/compatibility with co-workers (team player vs. loner) and supervisors (ability to take direction). Describe the relationship with customers/ability to follow-through to close a sale. 9. Describe performance evaluation. How did it compare to others in the same job? 10. Describe particular strengths of the applicant 8 11. Describe any weaknesses/limitations of applicant; areas needing further development/ training? 12. Describe communication skills: written and oral. Any experience leading group meetings? 13. Describe attendance record; willingness to assume responsibility/work extra hours? Ability to work under pressure (Crisis situations/deadlines). 14. Describe major accomplishments within the company. Specifically assigned and successfully completed any major projects? Meet (exceed) company expectations? 15. Describe applicant’s character. (i.e., honesty, integrity, work ethic, attitude) 16. Describe applicant’s ability to be flexible and accept change (transfers, re-organizing affecting job content/responsibilities). 17. Describe applicant’s reason for leaving your organization; Eligibility for rehire; most suitable position for applicant 18. Did the applicant have any personal difficulties that interfered with his/her ability to meet and fulfill the responsibilities of the job? 19. Is there any additional job-related information regarding this applicant? 9