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LIBRARY BOARD STRATEGIC PLANNING COMMITTEE Packet - 7/14/2020CITY OF MUSKEGO LIBRARY BOARD STRATEGIC PLANNING COMMITTEE AGENDA 07/14/2020 5:00 PM Library Conference Room, S73 W16663 Janesville Road This meeting will also be accessible via Zoom: https://us02web.zoom.us/j/84799709076 Meeting ID: 847 9970 9076 Call using 312-626-6799 CALL TO ORDER PLEDGE OF ALLEGIANCE ROLL CALL STATEMENT OF PUBLIC NOTICE PUBLIC COMMENT APPROVAL OF MINUTES October 15, 2019 Meeting Minutes CHAIRPERSON’S REPORT UNFINISHED BUSINESS NEW BUSINESS Discussion: 2021 Library Capital Budget COMMUNICATIONS AND MISCELLANEOUS BUSINESS AS AUTHORIZED BY LAW ADJOURNMENT NOTICE PLEASE NOTE: It is possible that members of and possibly a quorum of members of other governmental bodies of the municipality may be in attendance at the above-mentioned meeting to gather information; no action will be taken by any governmental body at the above-stated meeting other than the governmental body specifically referred to above in this notice. Upon reasonable notice, efforts will be made to accommodate the needs of disabled individuals through appropriate aids and services. For additional information or to request this service, contact Muskego City Hall, (262) 679-4100. Packet Page 1 CITY OF MUSKEGO LIBRARY BOARD STRATEGIC PLANNING COMMITTEE MINUTES 10/15/2019 6:00 PM Library Conference Room, S73 W16663 Janesville Road CALL TO ORDER Trustee Konkel called the meeting to order at 6:29 PM. PLEDGE OF ALLEGIANCE ROLL CALL Present were Trustees Darkow, Humphreys, Konkel, and Director Larson. STATEMENT OF PUBLIC NOTICE PUBLIC COMMENT APPROVAL OF MINUTES Trustee Darkow made a motion to approve the October 03, 2019 Minutes. Trustee Humphreys seconded. Motion Passed 3 in favor. October 03, 2019 Meeting Minutes CHAIRPERSON’S REPORT UNFINISHED BUSINESS Discussion: Strategic Plan 2020-2023 NEW BUSINESS Action: Vote to Recommend Strategic Plan to Full Library Board Trustee Darkow made a motion to approve Recommend Strategic Plan to Full Library Board. Trustee Humphreys seconded. Motion Passed 3 in favor. COMMUNICATIONS AND MISCELLANEOUS BUSINESS AS AUTHORIZED BY LAW ADJOURNMENT Trustee Darkow made a motion to adjourn. Trustee Humphreys seconded. Motion Passed 3 in favor. Meeting adjourned at 7:28 PM.Page 1 of 2 October 15, 2019 Meeting Minutes Packet Page 2 NOTICE PLEASE NOTE: It is possible that members of and possibly a quorum of members of other governmental bodies of the municipality may be in attendance at the above-mentioned meeting to gather information; no action will be taken by any governmental body at the above-stated meeting other than the governmental body specifically referred to above in this notice. Upon reasonable notice, efforts will be made to accommodate the needs of disabled individuals through appropriate aids and services. For additional information or to request this service, contact Muskego City Hall, (262) 679-4100. Page 2 of 2 October 15, 2019 Meeting Minutes Packet Page 3 LIBRARY ‐ 5 YR PROPOSED CAPITAL PLAN as of 07/14/20 2021‐2025 Expenditure Schedule ‐ PROPOSED Project Name Account #TOTAL 2021 2022 2023 2024 2025 Carpeting/Flooring 410.08.90.71.6507 $122,931 $116,363 $6,568 $0 $0 $0 Public Furniture 410.08.90.71.6511 $78,490 $16,000 $16,000 $46,490 $0 $0 Young Adult Area Redesign 410.08.90.71.6513 $54,000 $54,000 $0 $0 $0 $0 RFID 410.08.90.71.6514 $90,000 $0 $90,000 $0 $0 $0 Service Desks Redesign 410.08.90.71.6515 $57,000 $37,000 $20,000 $0 $0 $0 Additional Study Rooms $50,000 $0 $0 $50,000 $0 $0 Public Restroom Renovation 410.08.90.71.6516 $50,000 $0 $0 $50,000 $0 $0 Storage Shed 410.08.90.71.6515 $7,590 $0 $0 $0 $7,590 $0 Parking Lot Repair/Repave  $125,400 $0 $0 $0 $125,400 $0 Roof Replacement  $180,000 $0 $0 $0 $0 $180,000 TOTAL EXPENDITURES $815,411 $223,363 $132,568 $146,490 $132,990 $180,000 Page 1 of 11 Discussion: 2021 Library Capital Budget Packet Page 4 Young Adult Area Redesign Background: This project need has been confirmed through our 2019 Strategic Planning Process, Community Survey, Teen Survey, and Needs Assessment performed (see subsequent document for summary analysis). Plans for the area are based on young adult feedback and needs assessment observational data. Furniture: $27,318.68 Shelving: $5,662.80 Privacy and Sound Absorption Screens: $5,079.00 Signage: $3,380.74 Cordless Shades: $2,900.00 Electrical Work: $1,000.00 Paint: $1,500.00 TOTAL: $46,841.22 Option 1 add on if full carpeting project not viable in 2021: Carpeting: rough estimate $6,500 TOTAL WITH OPTION 1 ADD ON: $53,341.22 Page 2 of 11 Discussion: 2021 Library Capital Budget Packet Page 5 Works Cited: 1.Velasquez, Jennifer. “A Place of Their Own: Creating Spaces Where Teens Can Thrive.” American Libraries. September/October 2016, pp. 48-53. 2.Young Adult Library Services Association. Speaking Up for Library Services to Teens: A Guide to Advocacy , The Campaign for America’s Libraries. 3.Afterschool Essentials: Research and Polling. Afterschool Alliance, 2012. 4.Lange, Alexandra. “Young Adult Architecture: Public Libraries Offer Teenagers Space Where No One Tells Them to Sit Up or Be Quiet.” Curbed, Curbed Network, 24 May 2018, www.curbed.com/2018/5/24/17389648/library-architecture-teens-public-space. 5.Muskego Public Library. Teens VS Adults Space Assessment, November 2019. 6.Muskego Public Library. Teen Space Assessment, October 2019. 7.Muskego Public Library. Teen Survey, February 2018. 8.Muskego Public Library. Student Exam Week Assessment, January 2019. 9.Pisarski, Alyssa. “Finding a Place for the Tween.” Children & Libraries: The Journal of the Association for Library Service to Children, vol. 12, no. 3, Fall 2014, pp.13-16. 10.Young Adult Library Services Association. Speaking Up for Library Services to Teens: A Guide to Advocacy , The Campaign for America’s Libraries. 11.Muskego Public Library. Community Feedback Boards, June 2019. Booth Seating 82 % 82 % Large Work Spaces 67 % Flexible Seating 65 % Modern Lounge Area11 Muskego teens want to see: “My favorite part about the library is the sense of community. Regardless of what night it is, there’s always someone I know here to hang out with. It’s the perfect quiet place to study all the while hanging out with friends and having a good time.” -Erik, MHS Grade 12 2019 Community Feedback Survey 78% of respondents ranked updating the 6th-12th grade study space as the highest priority project. Add more tables, chairs, and places to study, maybe somewhere to relax for a study break. -Meredith, MHS Grade 11 My favorite thing about the library is the plethora of knowledge and information available at all times. -Riley, MHS Grade 12 8. Library Staff ASKED and LISTENED to what the COMMUNITY thinks and wants! I like that I can always rely on the library as a location to study at. -Sheila, MHS Grade 12 Our proposal The Muskego Public Library’s goal is to provide the teens of the community with a free, safe, public space that provides opportunities for teens to grow intellectually, emotionally, and socially. This space needs to be both virtual and physical, a place for hanging out, creating content, working collaboratively, and individually to further their education. The Muskego Public Library is looking to redesign the existing Young Adult Area with comfortable furniture, effective lighting, creative study spaces, and technology. By investing in this space, the Library will have a successful teen area that benefits today’s and tomorrow’s youth while creating lifelong library users. S73W16663 Janesville Road, Muskego WI 53150 www.cityofmuskego.org/library, 262-971-2100 Has designated staff who are professionally trained to serve teens. Sponsors services, programming and activities that address teens’ interests and needs. Provides teens with an adequate space of their own. Includes teens in creating their own space, services, resources and programs.2 How does the Muskego Public Library support teens? Space is power. The allotment of space in public buildings clearly illustrates which groups matter and which groups do not.1 Young Adult Library Services Needs Assessment Page 3 of 11 Discussion: 2021 Library Capital Budget Packet Page 6 1. The Library currently has a MAKESHIFT Young Adult Area! 2021 2000 2012 2013 City builds the Muskego Public Library with a specified Adult Area and a Kids Area. No Young Adult Area! Staff creates a makeshift area for teens in the back of the library where the Reference Collection was. Library hires 1st Young Adult Librarian in effort to provide more services and programs for teens. Staff begins redesign process of the Young Adult Area. 3. 8,351 YA items checked out 1,709 teens are library cardholders 41 teen programs At the Library 1,331 teens participated 3,092 teens enrolled at Muskego HS, Lake Denoon MS & Muskego Lakes MS Teens in Muskego are a BIG part of the Library and the community! In 2019…. 210 summer reading participants 40 teens volunteered at the Library! Why We Need to Invest in the Young Adult Area 2. The PROBLEMS with the makeshift Young Adult Area! IMPRACTICAL  Tables too small for studying  Few outlets to plug in devices  Little space for group work FORCED FIT Teen space housed in the OLD REFERENCE SECTION! Reference = Dictionaries, atlases, encyclopedias, phone books, & almanacs! AGED FURNITURE  Rug is ripped  Couches are stained  Broken chairs and tables NO DESIGN/ERS  Exposed  No boundaries or privacy  Poor lighting  No programming space Why We Need to Invest in the Young Adult Area The Library is OPEN 62 hours a week! The local middle schools and high school libraries are not open during the evenings, weekends, and in the summer, but the Library is! 1253hrs year Muskego Lakes/ Lake Denoon Middle School Libraries 1693hrs year Muskego High School Library 3087hrs year Muskego Public Library Homeschoolers solely rely on the public library not only for its collection, but also as a gathering place to meet with other homeschoolers from surrounding communities. 4. 6. Muskego Teens heavily USE the Library during school nights! On an average night at the Library VS OF PATRONS5 (Excluding meeting room use) TEENS Make up 61% ADULTS Make up 39% 46 Teens a night on average study at the Library during final exams8 At any given hour between 5pm-8pm there are 8—9 teens using the library6 47% of teens say they use the library at least 2 - 3 times a month7 7. We need LIFELONG Library users! It is important that the library remain relevant and connected to patrons continuously throughout childhood and adolescence to reinforce the significance of library services and encourage lifelong library users.9 Traditionally libraries have invested most heavily in services to children and adults. It ’s time for that to change. Investing in YA services isn’t just good for teens; it’s good for our libraries and communities.10 The Library is a FREE and SAFE place for teens to use! 15 million students are unsupervised & alone between 3-6pm 8 in 10 Americans want teens to have a safe place to go after school3 Kids have playgrounds, adults have Starbucks, but where else can teenagers meet indoors, without charge, and do whatever: play video games, do homework, craft, chat?4 5. 2pm - 6pm are the peak hours for juvenile crime Page 4 of 11 Discussion: 2021 Library Capital Budget Packet Page 7 Muskego Public Library Accessibility Scan Remediation - ADA Accessible Furniture Tables listed below do not currently meet 2010 ADA knee clearance standards. OPAC Table Print Station Business Center Table Microfiche Table Study Carrel ADA Requirement: 306.3.3 Minimum Required Depth. Where knee clearance is required under an element as part of a clear floor space, the knee clearance shall be 11 inches (280 mm) deep minimum at 9 inches (230 mm) above the finish floor or ground, and 8 inches (205 mm) deep minimum at 27 inches (685 mm) above the finish floor or ground. Page 5 of 11 Discussion: 2021 Library Capital Budget Packet Page 8 New Reference Desk Our current reference desk is twenty years old and showing some wear and tear. It is also lacking some features that would enhance our ability to serve patrons of all ages. The new desk should:  Fill roughly the same footprint.  Have workstations in the corners with ample workspace to the left and right of the computer.  Have one workstation at the front of the desk to monitor incoming traffic and one in the back to monitor computers, copier, the great room and study rooms. This improves service points for patrons and security for staff. Currently the desk is structured in a way that makes it impossible for staff to be at their computer stations and face our main service points.  Be one height all the way around to make it easier for children to see us and ask for help.  Have hidden cord management features to provide staff technology and patron demonstration monitors.  Have ample storage space for our information and services.  Have one entrance into the work space with a swinging gate  Have working and secure drawers. 3 of 4 locking drawers are now broken. Page 6 of 11 Discussion: 2021 Library Capital Budget Packet Page 9 We have been in touch with five companies and should have rough proposals by the next full Library Board meeting. Since this is a 2021 project, costs are subject to change. Demco: pending Brodart: $33,789 LFI: pending Nansen Group: pending BCI: $ 27,372.00 plus 3.5-4% material cost increase for 2021 plus shipping and assembly (this is likely to be the most expensive option) Page 7 of 11 Discussion: 2021 Library Capital Budget Packet Page 10 Great Room Carpeting Logistics Options Yellow notes are items still being investigated. Base estimate for carpet is $91,245 in addition to costs of final option selected below. Issue: How to carpet underneath the shelving with the least amount of impact. Project Factors: money, staff time, accessibility to collection, disruption to patrons/services General Disruption: Regardless of the option, there are certain general disruptions that this project will create. These disruptions make a short project timeline desirable. 1. Relocation of public computers and copy/print service. 2. Reduction in public furniture (from Great Room). 3. Loss of access to study rooms. 4. Some or full loss of access to collection. OPTION 1: Staff move books to rented carts, company disassemble/moves shelves, store carts and shelves in meeting rooms. Carpet entire area. OPTION 1 TOTAL: $17,156 + costs for company hired to drill + intangible costs RECOMMENDATION: Do not recommend. Direct and Indirect costs total to at least $17,156 (before drilling costs), ignoring injury risk and collection/meeting room unavailability for an extended project timeline of 9 weeks. The difference to have a company lift the shelves to avoid the injury risk and service disruption is $7,844. 1. Additional Direct Costs: $7,900 for carts, $1,600 costs for company to disassemble, move shelves, and rebuild. $XXXX costs for company to unscrew and redrill ranges into concrete. 2. Indirect Costs: $7,656 in staff time (productivity loss) to move the books 3. Intangible Costs: Timeline of project would be an estimated 9 weeks, much longer than any other option. This length of time would mean much of the media, adult, and teen collections would be unavailable for some or all of the 9 weeks as they would be stored on carts in the meeting rooms. Meeting Rooms would be unavailable to patrons for some or all of the 9 weeks since that is where the collection would be stored. 4. Option 1 Challenges: Injury risk and liability to staff, scale of project much larger than Children’s Project. If the meeting rooms are used to store the collection and shelving then we cannot relocate the public computer and copy/print services there. 5. Option 1 Note From Professional Library Mover: “I can’t even fathom doing it this way” Page 8 of 11 Discussion: 2021 Library Capital Budget Packet Page 11 OPTION 2: Moving Company moves books and disassemble/moves shelves. Store books and shelves outside in trailers. Carpet entire area. OPTION 2 COST: $XXXX (quote pending) + intangible costs RECOMMENDATION: TBD 1. Additional Direct Costs: $XXXX (quote pending for July 14th meeting) 2. Indirect Costs: None. 3. Intangible Costs: Losing portion of parking lot for four weeks. Loss of adult, teen, and media collection for four weeks. Timeline TBD. 4. Option 2 Challenges: Involves coordinating with two companies. 5. Option 2 Note from Professional Library Mover: Temps in summer get to 150 degrees. They have stored books in trailers if they have to. OPTION 3: Do not move books/do not disassemble shelves. Carpet company lifts shelves and carpets underneath/entire area. OPTION 3 COSTS: $25,118 RECOMMENDATION: Highly recommend. Fastest project timeline to lessen patron disruption, keeps availability of meeting rooms, retains majority access to the collection, and eliminates injury risk to staff. 1. Additional Direct Costs: $25,118 for shelf lifters and staff to move shelves 2. Indirect Costs: None. 3. Intangible Costs: Project timeline shortest of the four options. Estimated 2 weeks. 4. Option 3 Challenges: None. 5. Option 3 Considerations: Investigate not redrilling shelves. Most data so far indicates other libraries do not (shelves are weighted down with books and aren’t a tipping hazard). OPTION 4: Do not move books or shelves. Carpet around the shelves (old carpet remains under the shelves). OPTION 4 COSTS: $XXXX (estimate pending) Page 9 of 11 Discussion: 2021 Library Capital Budget Packet Page 12 RECOMMENDATION: Do not recommend. Survey of Library Directors across state strongly discourage this option based on their own carpeting project experiences (quality issues, maintenance/sustainability, restrictions on rearranging or additional work required). 1. Additional Direct Costs: $XXXX for extra attic stock in case of future shelving rearrangement. 2. Indirect Costs: None. 3. Intangible Costs: Additional costs and work later to patch carpet later if shelves rearranged or if carpeting install doesn’t work. It has been reported the carpet install takes quite a bit longer due to the measuring and cutting time. Timeline TBD. 4. Option 4 Challenges: Would want to purchase more attic stock than usual to anticipate for the future. Would need to find storage for this attic stock long term (storage is not in abundance). Quality and sustainability of this type of install is questionable based on 21 libraries I spoke with. 3 of 21 had the carpeting installed around the shelves and reported success so far. 18 of 21 do not recommend, and remark about carpet peeling up, rearranging restrictions later, requiring additional costs for patchwork, etc. Main install challenges include: Keeping the collection available: “I do not recommend going around the shelves with the possible exception of shelving anchored to a wall. Used stack moving equipment multiple times – so no need to load and unload shelving. It also allows you to do the project sequentially – thereby keeping many sections available to the public.” Patching is not simple: “Jefferson re-carpeted around the shelves. We used carpet squares. I guess it is an option for permanent shelves and furniture but if at any point you might think of moving a shelf to another location, your now left with replacing the carpet that was under the furniture. That happened here in both our youth and adult area. Just to let you know it is not a simple one for one replacement of the squares. If there is a partial square, then they have to rip that one and the ones next to it to be able to keep things squared.” Needing to Predict the Future (not only shelving but how much extra carpet to buy and store): “I also whole-heartedly recommend carpeting under everything possible, instead of going around. I'm so happy we did that, as we have moved things around a bit since we re-carpeted, and haven't had to worry about patching or running out of spares.” “It’s definitely a pain to move shelves but, as I’m sure you know, you’d lose all your flexibility for moving those shelves down the road if you carpet around them. I think the flexibility of moving shelves is important as the library continues to evolve in ways that are difficult to predict. (Who had COVID on their radar?!!!!) Page 10 of 11 Discussion: 2021 Library Capital Budget Packet Page 13 Quality Issues Can Happen: “I inherited carpet that was carpeted around some of our shelving units. I would recommend carpeting under units if possible. We do have some peeling and we did some rearranging of collections while we were closed down. We moved some of the units that did not have carpet under them to reveal the ugly older carpet. We now have to patch some areas and we were almost unable to match the old carpet. We did not have enough leftover to do all of the patching. If I had the choice to do it again, I would recommend carpet squares or wood laminate (which would be more expensive but easier to clean and maintain). The Saukville library has wood laminate and it looks amazing. Good luck! Carpeting is a big project!” “We did this in our children's department several years ago and it was a nightmare. We used carpet squares. The adhesive didn't stick well, and the squares were constantly sliding under the shelves. In addition to that looking horrible, there was greater wear on the carpet. The edges curled up and the carpet frayed. We ended up replacing it sooner than we would have, so I don't know that the cost savings was worth it in the long run. If you're using broadloom it might be a different story. For every carpeting project since that one, we have used Hallett Movers and have always been satisfied with their work” Page 11 of 11 Discussion: 2021 Library Capital Budget Packet Page 14