LIBRARY BOARD Packet - 5/19/2020CITY OF MUSKEGO
LIBRARY BOARD AGENDA
05/19/2020
5:00 PM
Online Meeting
This meeting will not be held at the Muskego Public Library due to the COVID-19 virus pandemic. It will
be held virtually via Zoom. Any comments which the public wishes to make regarding an item on the
Library Board agenda may be communicated to the library via email at blarson@cityofmuskego.org and
they will be directed to the Library Director and Library Board Trustees. Any email comments for the
Library Board must be received by 4:30 PM on the date of the meeting.
Interested parties may also participate in the meeting directly by calling 646-558-8656 or downloading the
ZOOM app located at http://zoom.us and utilize this unique ID to join: 834 1949 8990. You may also use
this link on a computer: https://us02web.zoom.us/j/83419498990
CALL TO ORDER
PLEDGE OF ALLEGIANCE
ROLL CALL
STATEMENT OF PUBLIC NOTICE
PUBLIC COMMENT
CONSENT AGENDA
1 Approval of minutes
April 21, 2020 Minutes
2 Place on file the Library Financial Reports
April 2020 Financial Reports
PRESIDENT’S REPORT
Information
DIRECTOR’S REPORT
Information
1 May 2020 Director's Report
UNFINISHED BUSINESS
Discussion update and possible action may be taken on any or all of the following:
NEW BUSINESS Packet Page 1
Discussion update and possible action may be taken on any or all of the following:
1 Discussion/Action: Election of Board Officers
2 Discussion: Curbside Service Update
3 Discussion: Library 2020 Budget Update
4 Discussion/Action: Library Reopening Plan Update
COMMUNICATIONS AND MISCELLANEOUS BUSINESS AS AUTHORIZED BY LAW
ADJOURNMENT
NOTICE
PLEASE NOTE: It is possible that members of and possibly a quorum of members of other governmental bodies of the municipality
may be in attendance at the above-mentioned meeting to gather information; no action will be taken by any governmental body at
the above-stated meeting other than the governmental body specifically referred to above in this notice.
Upon reasonable notice, efforts will be made to accommodate the needs of disabled individuals through appropriate aids and
services. For additional information or to request this service, contact Muskego City Hall, (262) 679-4100.
Packet Page 2
CITY OF MUSKEGO
LIBRARY BOARD AGENDA
04/21/2020
5:00 PM
Online Meeting
This meeting will not be held at the Muskego Public Library due to the COVID-19 virus
pandemic and subsequent state of emergency declared by the City of Muskego. Any comments
which the public wishes to make regarding an item on the Library Board agenda may be
communicated to the library via email at blarson@cityofmuskego.org and they will be directed
to the Library Director and Library Board Trustees. Any email comments for the Library Board
must be received by 4:30 PM on the date of the meeting.
Interested parties may also participate in the meeting directly by downloading the ZOOM app
located at http://zoom.us and utilize this unique ID to join: 844-8188-4191.
CALL TO ORDER
President Robertson called the meeting to order at 5:04 PM.
PLEDGE OF ALLEGIANCE
ROLL CALL
Present were Trustees Blair, Konkel, Kangas, Heinowski, Schroeder, Darkow, Humphreys,
President Robertson and Director Larson. Alderman Wolfe was excused.
Trustee Blair left at 5:53pm. Trustee Blair returned at 6:31pm.
Trustee Humphreys left at 6:57pm.
STATEMENT OF PUBLIC NOTICE
PUBLIC COMMENT
CONSENT AGENDA
Trustee Blair made a motion to approve the CONSENT AGENDA, Trustee Darkow
seconded. Motion Passed 7 in favor.
1 Approval of minutes
February 18, 2020 Minutes
2 Place on file the Library Financial Reports
February 2020 Financial Reports
March 2020 Financial Reports
PRESIDENT’S REPORT
Information Page 1 of 2
April 21, 2020 Minutes
Packet Page 3
DIRECTOR’S REPORT
Information
1 April 2020 Director's Report
UNFINISHED BUSINESS
Discussion update and possible action may be taken on any or all of the following:
NEW BUSINESS
Discussion update and possible action may be taken on any or all of the following:
1 Discussion: COVID-19 Response
2 Discussion/Action: Allowable Costs Worksheet
Trustee Darkow made a motion to approve the Allowable Costs Worksheet,
Trustee Schroeder seconded. Motion Passed 7 in favor.
3 Discussion/Action: Appointment of Nominating Committee for Board Officers
Trustee Blair made a motion to approve the Appointment of Nominating
Committee for Board Officers, Trustee Schroeder seconded. Motion Passed 7 in
favor.
COMMUNICATIONS AND MISCELLANEOUS BUSINESS AS AUTHORIZED BY LAW
ADJOURNMENT
Trustee Darkow made a motion to adjourn, Trustee Konkel seconded. Motion
Passed 6 in favor.
Meeting adjourned at 7:25 PM
NOTICE
PLEASE NOTE: It is possible that members of and possibly a quorum of members of other governmental bodies of the municipality
may be in attendance at the above-mentioned meeting to gather information; no action will be taken by any governmental body at
the above-stated meeting other than the governmental body specifically referred to above in this notice.
Upon reasonable notice, efforts will be made to accommodate the needs of disabled individuals through appropriate aids and
services. For additional information or to request this service, contact Muskego City Hall, (262) 679-4100.
Page 2 of 2
April 21, 2020 Minutes
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CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 1
Report dates: 4/1/2020-4/30/2020 May 07, 2020 01:31PM
Report Criteria:
Detail report.
Invoices with totals above $0 included.
Paid and unpaid invoices included.
[Report].Description = {<>} "1099 adjustment"
Invoice Detail.Type = {>} "adjustments"
Invoice Detail.GL account =
"1000571000000"-"1000571999999","5020000000000"-"5029999999999","5030000000000"-"5039999999999","4100890716500"-"4100890716599"
Invoice Number SeqNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number
567 WORKSHOPS
567/041420 1 Invoice ROOM RENTAL FEE REIMBURSE 03/24/2020 04/14/2020 150.00 420 100.05.71.00.4544
Total 567 WORKSHOPS:150.00
AMAZON CAPITAL SERVICES
1FGQ-PCJP-6 1 Invoice WALL CALENDAR, LAMINATING S 03/19/2020 04/28/2020 190.84 420 100.05.71.00.5701
Total AMAZON CAPITAL SERVICES:190.84
CARDMEMBER SERVICE (ELAN)
3871/042820 1 Invoice CRAFTERNOON 03/27/2020 04/28/2020 69.64 420 100.05.71.00.6062
3913/042820 1 Invoice KIDS FOL 03/27/2020 04/28/2020 85.12 420 100.05.71.00.5752
3913/042820 2 Invoice ELEPHANT & PIGGIE COLLECTIO 03/27/2020 04/28/2020 93.53 420 100.05.71.00.6062
3913/042820 3 Invoice BACKDROP, STAND & LIGHTING K 03/27/2020 04/28/2020 169.18 420 100.05.71.00.5701
4273/041420 2 Invoice FLOOD LIGHTS LIBRARY 03/27/2020 04/14/2020 76.78 420 100.05.71.00.5415
4273/041420 3 Invoice GLOVES LIBRARY 03/27/2020 04/14/2020 23.13 420 100.05.71.00.5701
9960/041420 1 Invoice LIBRARY LIGHTING 02/26/2020 04/14/2020 771.04 420 100.05.71.00.5415
9960/042820 2 Invoice LIBRARY MAINT - CEILING TILES 03/27/2020 04/28/2020 458.70 420 100.05.71.00.5415
Total CARDMEMBER SERVICE (ELAN):1,747.12
CDW GOVERNMENT, INC
XHV7334 1 Invoice LICENSES FOR ACCESS POINTS- 03/22/2020 04/14/2020 439.92 420 100.05.71.00.5505
XKD8259 1 Invoice SUPPORT FOR ACCESS POINTS- 03/27/2020 04/14/2020 81.90 420 100.05.71.00.5505
XKR7722 1 Invoice RETURN AP LICENSES FROM 201 03/31/2020 04/14/2020 338.40- 1219 100.05.71.00.5505
Total CDW GOVERNMENT, INC:183.42
COMPLETE OFFICE OF WIS
622498 1 Invoice TISSUE & HAND TOWEL ROLLS 03/26/2020 04/14/2020 374.42 420 100.05.71.00.5703
Total COMPLETE OFFICE OF WIS:374.42
EBSCO INFORMATION SERVICES
1598571 1 Invoice DIGITAL VIDEO LIBRARIAN SUBS 04/01/2020 04/28/2020 41.50 420 100.05.71.03.5711
1598747 1 Invoice DIGITAL LIBRARY JOURNAL & SC 04/03/2020 04/28/2020 742.99 420 100.05.71.03.5711
Total EBSCO INFORMATION SERVICES:784.49
ELLIOTT'S ACE HARDWARE
601005/041420 2 Invoice LIB MAINT 03/31/2020 04/14/2020 38.07 420 100.05.71.00.5415
Total ELLIOTT'S ACE HARDWARE:38.07
IMPACT ACQUISTIONS LLC
1761745 7 Invoice BASE AND OVERAGE - LIBRARY 04/13/2020 04/28/2020 802.81 420 100.05.71.00.5401
Total IMPACT ACQUISTIONS LLC:802.81
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April 2020 Financial Reports
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CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 2
Report dates: 4/1/2020-4/30/2020 May 07, 2020 01:31PM
Invoice Number SeqNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number
INGERSOLL LIGHTING
118986 1 Invoice NEW LIGHT BULBS FOR GREAT R 04/07/2020 04/28/2020 2,563.00 420 100.05.71.00.5415
Total INGERSOLL LIGHTING:2,563.00
JANI-KING INC- MILW REGION
MIL04200134 3 Invoice CLEANING APRIL - LIBRARY 04/01/2020 04/14/2020 3,125.00 420 100.05.71.00.5835
Total JANI-KING INC- MILW REGION:3,125.00
JANWAY COMPANY USA, INC.
134830 1 Invoice 34 BOOK KIT BAGS 03/20/2020 04/14/2020 1,213.16 420 100.05.71.00.5702
Total JANWAY COMPANY USA, INC.:1,213.16
JM BRENNAN, INC.
SALES000117 1 Invoice BOILER REPAIR - LEAKING PUMP 03/31/2020 04/14/2020 3,632.98 420 100.05.71.00.5415
Total JM BRENNAN, INC.:3,632.98
MARCO TECHNOLOGIES LLC
INV7136579 1 Invoice PHONE- MAIN GEETING RE-PROG 12/23/2019 04/28/2020 150.00 420 100.05.71.00.5505
Total MARCO TECHNOLOGIES LLC:150.00
SAFEWAY PEST MANAGEMENT INC.
633304 1 Invoice APR '20 PEST CONTROL 04/15/2020 04/28/2020 35.00 420 100.05.71.00.5415
Total SAFEWAY PEST MANAGEMENT INC.:35.00
TIAA COMMERCIAL FINANCE, INC.
7113408 1 Invoice 05/01/20-05/31/20 STAFF PRINTER 04/10/2020 04/28/2020 336.55 420 100.05.71.00.5401
Total TIAA COMMERCIAL FINANCE, INC.:336.55
TIME WARNER CABLE
063003301/042 1 Invoice 03/29/20-04/28/20 BUSINESS INTE 03/30/2020 04/28/2020 99.98 420 100.05.71.00.5505
Total TIME WARNER CABLE:99.98
U.S. CELLULAR
0365425328 5 Invoice MONTHLY CHARGE-LIBRARY 03/28/2020 04/14/2020 20.00 420 100.05.71.00.5602
Total U.S. CELLULAR:20.00
USA FIRE PROTECTION
1046-F031300 1 Invoice REPAIR LEAKING PIPE 03/30/2020 04/14/2020 1,329.00 420 100.05.71.00.5415
Total USA FIRE PROTECTION:1,329.00
WE ENERGIES
5499-564-961/ 1 Invoice LIBRARY 04/01/2020 04/14/2020 4,782.35 420 100.05.71.00.5910
Total WE ENERGIES:4,782.35
WILS
492205 1 Invoice WPLC BUYING POOL 2020 03/25/2020 04/14/2020 3,192.00 420 100.05.71.03.5711
492291 1 Invoice MYWILS MEMBERSHIP 7/1/20-6/30 04/13/2020 04/28/2020 199.00 420 100.05.71.00.5305
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April 2020 Financial Reports
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CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 3
Report dates: 4/1/2020-4/30/2020 May 07, 2020 01:31PM
Invoice Number SeqNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number
Total WILS:3,391.00
Grand Totals: 24,949.19
Report Criteria:
Detail report.
Invoices with totals above $0 included.
Paid and unpaid invoices included.
[Report].Description = {<>} "1099 adjustment"
Invoice Detail.Type = {>} "adjustments"
Invoice Detail.GL account =
"1000571000000"-"1000571999999","5020000000000"-"5029999999999","5030000000000"-"5039999999999","4100890716500"-"4100890716599"
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April 2020 Financial Reports
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CITY OF MUSKEGO Budget Worksheet - Library Revenues Current Year w/ Monthly Total Page: 1
Period: 04/20 May 07, 2020 02:04PM
2020-20 2020-20 2020-20 2020-20 % Actual Over /
Adopted Amended YTD Current month To (Under)
Account Number Account Title Budget Budget Actual Actual Budget Budget
GENERAL FUND
CULTURE, REC AND EDUCATION
100.05.71.00.4140 LIBRARY GRANTS REVENUE 1,556.00 1,556.00 .00 .00 .00 1,556.00-
100.05.71.00.4150 LIBRARY - SYSTEM, ETC 117,784.00 117,784.00 60,997.00 .00 51.79% 56,787.00-
100.05.71.00.4274 LIBRARY LOST AND DAMAGED 1,300.00 1,300.00 443.75 .00 34.13% 856.25-
100.05.71.00.4313 LIBRARY FINES 17,000.00 17,000.00 3,168.36 .00 18.64% 13,831.64-
100.05.71.00.4314 LIBRARY TAXABLE REVENUE 9,000.00 9,000.00 1,763.82 .00 19.60% 7,236.18-
100.05.71.00.4542 LIBRARY PHONE USE .00 .00 .00 .00 .00 .00
100.05.71.00.4544 ROOM RENTAL 1,000.00 1,000.00 200.00 150.00- 20.00% 800.00-
100.05.71.00.4551 SALE OF F/A - COMPUTERS .00 .00 .00 .00 .00 .00
100.05.71.00.4552 LIBRARY FRIENDS REVENUE 5,000.00 5,000.00 883.89 .00 17.68% 4,116.11-
Total LIBRARY DEPARTMENT:152,640.00 152,640.00 67,456.82 150.00- 44.19% 85,183.18-
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April 2020 Financial Reports
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CITY OF MUSKEGO Budget Worksheet - Library Expenditures Current Year w/ Monthly Total Page: 1
Period: 04/20 May 07, 2020 01:54PM
2020-20 2020-20 2020-20 2020-20 % Actual Over /
Adopted Amended YTD Current Month To (Under)
Account Number Account Title Budget Budget Actual Actual Budget Budget
GENERAL FUND
CULTURE, REC AND EDUCATION
100.05.71.00.5101 SALARY & WAGES 663,692.43 663,692.43 209,999.02 50,854.81 31.64% 453,693.41-
100.05.71.00.5102 OVERTIME 2,000.00 2,000.00 .00 .00 .00 2,000.00-
100.05.71.00.5201 FICA 52,394.27 52,394.27 16,012.60 3,926.48 30.56% 36,381.67-
100.05.71.00.5202 PENSION 39,635.32 39,635.32 12,520.17 3,033.94 31.59% 27,115.15-
100.05.71.00.5203 HEALTH 108,019.98 108,019.98 35,056.28 8,764.07 32.45% 72,963.70-
100.05.71.00.5204 LIFE 1,219.82 1,219.82 370.40 92.60 30.37% 849.42-
100.05.71.00.5205 FSA FEE EXPENSE .00 .00 .00 .00 .00 .00
100.05.71.00.5229 HEALTH INSURANCE ALLOWANCE 19,200.00 19,200.00 6,400.00 1,600.00 33.33% 12,800.00-
100.05.71.00.5302 MILEAGE 2,000.00 2,000.00 273.86 .00 13.69% 1,726.14-
100.05.71.00.5303 CONFERENCES & TRAINING 3,500.00 3,500.00 32.80 7.80 .94% 3,467.20-
100.05.71.00.5305 DUES & MEMBERSHIP 1,300.00 1,300.00 405.00 199.00 31.15% 895.00-
100.05.71.00.5401 LIBRARY EQUIPMENT 19,900.00 19,900.00 7,647.27 1,235.34 38.43% 12,252.73-
100.05.71.00.5415 MAINTENANCE OF BLDG & GROUNDS 36,700.00 36,700.00 13,685.65 8,904.57 37.29% 23,014.35-
100.05.71.00.5505 COMPUTER CHARGES 40,325.00 40,325.00 23,949.82 771.80 59.39% 16,375.18-
100.05.71.00.5602 TELEPHONE 720.00 720.00 90.00 20.00 12.50% 630.00-
100.05.71.00.5701 OFFICE SUPPLIES AND EXPENSES 8,000.00 8,000.00 1,710.14 823.49 21.38% 6,289.86-
100.05.71.00.5702 PROCESSING SUPPLIES 17,500.00 17,500.00 1,526.09 1,213.16 8.72% 15,973.91-
100.05.71.00.5703 HOUSEKEEPING SUPPLIES 3,800.00 3,800.00 586.30 374.42 15.43% 3,213.70-
100.05.71.00.5740 LIBRARY GRANT EXPENSE 1,556.00 1,556.00 .00 .00 .00 1,556.00-
100.05.71.00.5752 LIBRARY FRIENDS EXPENSE 5,000.00 5,000.00 1,774.06 318.67 35.48% 3,225.94-
100.05.71.00.5774 LIBRARY REPLACEMENT 1,300.00 1,300.00 121.50 .00 9.35% 1,178.50-
100.05.71.00.5835 HOUSEKEEPING SERVICES 38,000.00 38,000.00 12,500.00 3,125.00 32.89% 25,500.00-
100.05.71.00.5910 GAS & ELECTRIC 75,000.00 75,000.00 15,402.42 4,782.35 20.54% 59,597.58-
100.05.71.00.5915 SEWER & WATER 2,500.00 2,500.00 670.64 .00 26.83% 1,829.36-
100.05.71.00.6062 PROGRAMMING 7,000.00 7,000.00 1,038.85 317.00 14.84% 5,961.15-
100.05.71.01.5711 PRINT MATERIALS 115,000.00 115,000.00 28,351.05 1,676.75 24.65% 86,648.95-
100.05.71.01.5713 PRINT MATERIALS - ADULT .00 .00 .00 .00 .00 .00
100.05.71.02.5711 AUDIO VISUAL MATERIALS 50,000.00 50,000.00 9,674.55 635.43 19.35% 40,325.45-
100.05.71.03.5711 ELECTRONIC MATERIALS 18,375.00 18,375.00 15,154.17 3,976.49 82.47% 3,220.83-
100.05.71.03.5714 AUDIO VISUAL MATERIAL - A.V..00 .00 .00 .00 .00 .00
100.05.71.11.5713 PRINT MATERIALS - JUVENILE .00 .00 .00 .00 .00 .00
100.05.71.12.5714 AUDIO VISUAL MATERIAL - JUVENL .00 .00 .00 .00 .00 .00
100.05.71.14.5713 PRINT MATERIALS - MISC .00 .00 .00 .00 .00 .00
100.05.71.18.5713 PRINT MATERIALS - NEWSPAPER .00 .00 .00 .00 .00 .00
100.05.71.19.5713 PRINT MATERIALS - PERIODICALS .00 .00 .00 .00 .00 .00
100.05.71.23.5713 PRINT MATERIALS - REFERENCE .00 .00 .00 .00 .00 .00
100.05.71.26.5713 PRINT MATERIALS - SERIALS .00 .00 .00 .00 .00 .00
100.05.71.35.5714 AUDIO VISUAL MATRL - DATA BASE .00 .00 .00 .00 .00 .00
100.05.71.36.5713 PRINT MATERIALS - YOUNG ADULT .00 .00 .00 .00 .00 .00
Total LIBRARY DEPARTMENT:1,333,637.82 1,333,637.82 414,952.64 96,653.17 31.11% 918,685.18-
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April 2020 Financial Reports
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CITY OF MUSKEGO
BALANCE SHEET
APRIL 30, 2020
FEDERATED LIBRARY SYSTEM FUND
ASSETS
503.00.00.00.1001 EQUITY IN POOLED CASH 36,035.60
TOTAL ASSETS 36,035.60
LIABILITIES AND EQUITY
FUND EQUITY
503.00.00.00.3510 FUND BALANCE-RESERVED 14,784.97
503.00.00.00.3520 FUND BAL-UNRESERVED UNDESIGNAT 21,250.63
REVENUE OVER EXPENDITURES - YTD 999.21
TOTAL FUND EQUITY 37,034.81
TOTAL LIABILITIES AND EQUITY 37,034.81
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April 2020 Financial Reports
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CITY OF MUSKEGO
BALANCE SHEET
APRIL 30, 2020
LIBRARY EXPANSION TRUST FUND
ASSETS
502.00.00.00.1001 EQUITY IN POOLED CASH ( 32,897.00)
502.00.00.00.1011 CASH IN BANK- LIBRARY-1B 12,934.92
502.00.00.00.1105 LIBRARY INVESTMENTS 45,636.25
TOTAL ASSETS 25,674.17
LIABILITIES AND EQUITY
FUND EQUITY
502.00.00.00.3501 FUND BALANCE-RESERVED 61,692.95
502.00.00.00.3520 FUND BAL-UNRESERVED UNDESIGNAT ( 36,083.77)
REVENUE OVER EXPENDITURES - YTD 64.99
TOTAL FUND EQUITY 25,674.17
TOTAL LIABILITIES AND EQUITY 25,674.17
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April 2020 Financial Reports
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Director’s Report
May 19th, 2020
1. Reference Update (from Elke Saylor - Head of Reference)
The last few weeks have been a whirlwind of planning, implementing, revising, and revising again
and again, as we started curbside pick-up of holds for our patrons. It has been great to be back in the
building and working more directly with out patrons, but it has also been very challenging.
Information regarding delivery, processing of returned materials, best practices for staff and patron
safety, and staff responsibilities have changed daily to such an extent that we gave up on written
instructions for the reference staff. As soon as we completed them, they were obsolete. We make sure
to communicate with the onsite staff on a daily basis and update them in real time instead. The mental
and emotional strain on staff, especially anyone with small children at home, continues to be at the
top of managers’ minds as we try to support and allay stress and fear.
For the month of May, Sam launched a quarantine book club via Facebook – make sure to check it
out and participate. She has also been promoting several virtual programming offerings both on
Facebook and directly to area senior residences, e.g. a series of Jerry Apps presentations.
Laura is working on compiling deposit collections for those same senior residences on the fly, and we
hope to be able to schedule them for curbside pick-up soon. It would be nice to get some new reading
material to those groups promptly.
Elke has created a Critical Response Plan for Jobseekers that we hope to implement once we are able
to open the doors to the public again. We anticipate high demand for job resources in the coming
months and want to be in a position to offer quality assistance onsite and prompt referrals to
appropriate are organizations as needed. She is also working on a plan to best support information
needs regarding financial assistance, and a strategy to support local businesses in the coming months.
2. Children’s Update (from Abby Bussen, Children’s Librarian)
The children's department has been diligently planning for summer reading while also offering
various weekly virtual programs. Stay-in Storytime, Stay-in Singalong, and Would You Rather? polls
offer us opportunities to continue to reach our young patrons and their families during this difficult
time.
In crafting our virtual offerings, we sought to support the educational needs of our youngest patrons
and continue to support and build community for their caregivers. Our storytime and singalong
formats closely mirror what we do during our typical in-building storytimes. Routines and repetition
are crititcal for developing young readers' skills. Our early and effective transition to virtual
storytimes has been nationally noted -- we are listed as a resource on the OCLC Webjunction virtual
storytime page, which is a learning resource for librarians. We have heard from many parents and
caregivers that the continued routine of storytimes is appreciated by all family members, kids and
adults included. The videos and pictures of kids dancing and singing along has been buoying for
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May 2020 Director's Report
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children's staffers as we all weather this storm. We respond to all comments with genuine affection
because we genuinely miss our families and are eager to see them again when it is safe for all.
We also chose intentionally to limit our offerings for older children to a simple weekly poll. We're
moms who are homeschooling kids in this age group, so we understand first-hand that many families
are experiencing screen fatigue. While we miss our school-age friends, we are focusing our efforts for
them on creating a summer reading program that will encourage and reward them like never before.
Summer 2020 will be perhaps the most important year ever for summer reading and battling summer
learning loss for our patrons. We'll be using our strong partnership with the MNSD schools to
promote summer reading with videos and information pushed directly to parents via classroom
teachers and our LMS partners at all the schools.
All of our summer programming will be virtual this year. Our weekly Tuesday performers will be
hosted online and shared with our patrons via Facebook Live or Zoom. Our 6 weekly storytime
offerings will be whittled down to one (again, in an effort to reduce screentime for families). In April,
Abby and other Bridges Library System children's librarians focused weeks of research on finding the
perfect virtual reading tracking system. After much research and several meetings, we identified 3
platforms that were ideal for our system. Imagine how excited we were when the Wisconsin DPI,
through a LSTA grant, chose to fund our top contender, Beanstack! Beanstack is a company that
focuses solely on digital reading logs for libraries. With this fantastic tool, we will be able to
"gameify" our summer reading program by awarding badges for reading, writing book reviews, and
completing weekly activities across all age groups. Together with Sam and Amanda, Abby has been
working non-stop on learning everything possible about Beanstack and building the 2020 Summer
Reading Program in this virtual environment. In addition to earning badges, readers will earn raffle
tickets that they can put toward various prizes. In the past, we have been so fortunate to have many
community sponsors donate items to our summer reading prize stash. This year, we will be
purchasing gift cards and goodies from those sponsors to return their years of generous support. We're
doing everything we can to make the program engaging and exciting for a go-live date of June 15
with more information coming to patrons before Memorial Day.
3. Young Adult Update (from Amanda Hyland, Young Adult and Marketing Librarian)
During the month of April the Young Adult and Marketing Librarian has been busy working on
various marketing materials for several projects. She worked with staff to showcase National Library
Week April 19-25 on Facebook. There were with daily posts featuring staff members and library
related challenges. Patrons who decided to participate were entered in a drawing for a $50 VISA gift
card. The contest was a huge success with 162 participants and 419 entries. She has also put together
marketing materials for curbside pick-up and summer reading. In regards to Young Adult projects a
lot of time has been spent trying to figure out summer reading. With less than a month away Summer
Reading is a huge priority as the program will be virtual this year and has been moved to an online
app called Beanstack. Time is being spent figuring out how this new platform will work, the various
activities it will provide for teen patrons, and the appropriate incentives they can earn.
4. Circulation Update (from Jane Matusinec, Circulation Supervisor)
The circulation staff has been adapting daily to the Safer At Home directive.
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May 2020 Director's Report
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We began by taking part in many continuing education opportunities from our homes and then
adapted to an appointment-only check-out system. This provided patrons with items they had on hold
but were unable to pick up because we were closed.
Things are changing rapidly and we have now pivoted to having library patrons come when they can
during specified pick-up hours. This has required making many phone calls to let people know their
items are ready for pick up. At this writing we have over 900 items on our hold shelf and an
additional 1400 requests we need to pull.
Soon the library system’s automatic notifications will kick in and patrons will get a phone call, text or
email to tell them their items are ready. They will let us know when they arrive, we will check their
items out and then deliver them.
Since our curbside checkouts began on April 29, we have checked out over 1400 items.
5. Other Updates:
a. Dates of Note: Next Library Board Meeting is June 16th.
b. Future Meeting Topics: The June and July board meetings will be of particular
importance. We will be discussing and then voting on the 2021 Library Budget requests.
6. Continuing Education: Staff have been taking part in many different webinars on safety practices
for reopening libraries.
7. Employee Anniversaries: Courtney Metko, Children’s Assistant (1 year), Ellie Maday, Shelver, (1
year)
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May 2020 Director's Report
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JAN FEB MAR**APR**MAY JUN JUL AUG SEPT OCT NOV DEC TOTAL APR** YTD
Checkouts
2019 21,785 21,507 24,231 23,645 21,420 26,506 30,895 26,132 21,640 22,944 20,647 18,821 280,173 91,168
2020 21,884 21,299 12,709 764 56,656 56,656
% Change 0.5%(1.0%)(47.6%)(96.8%)(79.8%)(37.9%)
Overdrive Checkouts (E-books, E-Audio, E-Video)
2019 2,247 2,119 2,302 2,198 2,232 2,262 2,455 2,351 2,312 2,358 2,220 2,202 27,258 8,866
2020 2,500 2,432 2,651 2,956 10,539 10,539
% Change 11.3%14.8%15.2%34.5%(61.3%)18.9%
Self-Service Transaction Percentage of Total Circ (Self-check, Online Renewals, and eBook Checkouts/Checkouts and eBook Checkouts)
2019 56.4%60.6%62.5%63.0%65.6%63.3%65.1%65.2%66.6%62.9%64.0%65.3%63.4%60.7%
2020 62.1%57.8%64.7%84.1%62.4%62.4%
Library Visits*
2019 10,151 11,418 12,525 13,775 10,701 14,463 14,851 13,447 10,803 12,373 11,118 10,601 146,224 47,869
2020 12,240 12,144 0 24,384 24,384
% Change 20.6%6.4%(100.0%)(83.3%)(49.1%)
Reference Transactions (DPI defined)
2019 1,182 1,123 1,067 995 1,002 1,211 1,331 1,215 1,171 1,118 987 878 13,280 4,367
2020 1,201 1,029 574 15 2,819 2,819
% Change 1.6%(8.4%)(46.2%)(98.5%)(78.8%)(35.4%)
Technical/Other Information Transactions
2019 0 576 528 427 492 3,152 4,030 1,362 481 536 450 346 12,380 1,531
2020 768 873 655 27 2,323 2,323
TOTAL % Change 66.6%11.9%(22.9%)(97.0%)(100.0%)(100.0%)(100.0%)(100.0%)(100.0%)(100.0%)(100.0%)(100.0%)(80.0%)(12.8%)
Meeting Room Use
2019 78 89 107 97 91 87 87 68 78 96 106 78 1,062 371
2020 94 97 50 0 241 241
% Change 20.5%9.0%(53.3%)(100.0%)(77.3%)(35.0%)
*Library Visits in APR'19 appear high. We worked with the gate company to check and service the gate. Counter was down Jun '19 Wk 4. JUN '19 visits for Wk 4 based on Wk 2 & 3 avg.
**The Library was closed to the Public beginning 03/16/2020 due to the COVID-19 pandemic.
Monthly Statistics for Muskego Public Library 2020
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May 2020 Director's Report
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Library Services Update, 5/19/2020, 5pm
Building Services:
Curbside started officially May 2nd (books, dvds, audiobooks, cds, tax forms)
Bridges Library System van transit has begun, allowing our patrons to request items from other libraries.
We are also supplying Chamber of Commerce mailers in the pick-up order bags to promote local
businesses.
General process:
1. Patrons place their hold in advance via their online account, by calling us, or emailing us.
2. Patrons are notified by the Library their hold is ready for pick-up.
3. Patrons may pick their items during any of our curbside pick-up hours (Monday-Thursday 1-6pm and
Saturday 9am-noon and 1-4:30pm).
Statistics:
Pick-ups made: 527 (April 29th-May 13th, 11 business days)
Items circulated: 1,412 (April 29th-May 11th, 9 business days)
Items returned: many (accurate number unavailable, items in quarantine)
Information Questions answered: 467 (April 29th-May 13th)
Future Expansion:
Currently the speed of getting holds to patrons is limited by the number of calls we can make in one day.
Once the Library System begins automatic holds notifications (next week) we anticipate being able to
increase how fast we can get items to people.
We hope to start curbside deposit collections soon to senior residences.
Right now Fridays are work days to let staff get caught up on check-ins and pulling items. We will
eventually expand to include pick up hours on this day.
Remote Services and Projects:
Answering email and Facebook regarding online account questions and accessing electronic resources.
Weekly Facebook Live children’s story times.
Special online challenge campaigns (Adult Quarantine Read, National Library Week).
Weekly online Facebook activities for children, teens, adults.
Preparing for June 15th virtual summer reading program launch.
Research in library best practices (i.e. safe materials handling), patron services (i.e. support for job
seekers) and reopening plans.
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Discussion: Curbside Service Update
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Muskego Public Library COVID-19 Budget Impact (Period: March 15th-May 13th)
Expenses Related to COVID-19
Budget Category/Items Quantity Total Cost
CONFERENCES & TRAINING 1 49$
Zoom 1 49$
LIBRARY EQUIPMENT 4 96$
Virtual Storytime Tech 4 96$
OFFICE SUPPLIES 5262 1,532$
Gloves 4300 364$
Masks 700 331$
Sleeves 100 30$
Aprons 100 24$
Vests 20 46$
Signage 6 160$
Hand Sanitizer 27 408$
Virtual Storytime Equipment 9 169$
PROCESSING SUPPLIES 2600 181$
Bags 2600 181$
Grand Total 7867 1,858$
Future Known Expenses Related to COVID-19
Kanopy Credits (AV Materials Fund)
Adding Cleaning Service to Fridays (Housekeeping Services)starting in June (cost pending)
Use of Overtime to prepare building for next Service Level Phase N/A
Continued Zoom Costs $49/month
Additional protective equipment (Office Supplies Fund)
Additional bags for curbside (processing supplies)
Currently Experiencing Lower Expenses in These Categories
Mileage
Conference and Training
Marginal savings in Gas/Electric
estimated $600 more than anticipated based
on patron usage
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Discussion: Library 2020 Budget Update
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Muskego Public Library Revenue
2020 April YTD vs 2019 April YTD
2020 2019 2020 vs 2019
thru Apr thru Apr
Increase/
(Decrease)
LIBRARY GRANT REV -$ -$ -$
LIBRARY - SYSTEM, ETC 60,997$ 59,326$ 1,672$
LIBRARY LOST & DAMAGED 444$ 392$ 51$
LIBRARY FINES 3,168$ 4,273$ (1,104)$
LIBRARY TAXABLE REVENUE 1,764$ 3,050$ (1,286)$
ROOM RENTAL 200$ 1,169$ (969)$
LIBRARY FRIENDS REV 884$ 2,880$ (1,996)$
TOTAL 67,457$ 71,090$ (3,633)$
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Discussion: Library 2020 Budget Update
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Background of “Library Service Level 3 Reopening Draft”
This document is designed as a first draft planning document for reopening the Muskego Public Library
in phases. At this point it is based on research from public health resource documents as well as initial
brainstorming from other system library directors.
Future drafts will be reviewed by staff for feasibility and any legal questions will be discussed with the
City Attorney.
The purpose today is to discuss with the Board the broad areas of reopening, with the goal of approving
a motion that will:
“Allow the Library Director to reopen the Library in phases, following CDC guidelines, rules of the City
and State, coordinating with the Bridges Library System, and ensuring the safety of staff and patrons.”
No current start date for Library Service Level 3 should be declared until plans are defined and certain
conditions are met to ensure a safe and stable execution of the plan. See page 4 for “Conditions
Required Before Service Level 3 Executed”.
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Discussion/Action: Library Reopening Plan Update
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Muskego Public Library Reopening Plans Draft
Goal: To use guidance from key state and local library organizations as well as identified resource
documents to build a phased service expansion plan for the Muskego Public Library.
Key Organizations Identified:
State
DPI Public Library Team
City of Muskego
Muskego Library Board
Bridges Library System
CDC
Resource Documents Used:
Johns Hopkins Public Health Principles for a Phased Reopening During COVID-19
CDC Community and Faith Based Organizations
CDC Interim Guidance for Businesses and Employers Responding to Coronavirus
WEDC Wisconsin Guidance on Preparing Workplaces for COVID-19: Public Facilities
DPI Reopening Library Spreadsheet
DPI “Guidelines to Reopening document walkthrough” webinar on 5/11
Wispublib state library list serv for shared knowledge
Demco webinar “Safety Tips for Reopening Your Library” 5/12
Library Current Status: In accordance with the DPI’s “Guidelines to Reopening” document, the Muskego
Public Library is currently in “Library Service Level 2: Building closed, curbside pickup allowed”.
Community/Patron Priority Needs: Access to materials and access to computers/internet are primary
needs to meet.
Challenge: “Libraries that incorporate social activities or community gatherings into their services should
refer to the “community centers” category, ranking as medium contact intensity, high contact numbers,
and medium modification potential” (Johns Hopkins Public Health Principles for a Phased Reopening).
With the Muskego Public Library’s role as a community center, hosting social and community gatherings,
there are four factors to keep in mind while considering how to safely reopen.
1: High Foot Traffic (average of 578 patrons/day in June 2019)
2: Exchanging of materials across large groups of people (average 1,000 checkouts/day in June
2019 across multiple cities and counties)
3: Nature of Building Use (patrons use library to browse/meet. Every surface is high touch).
4: Unknown Role of Children in Transmission (children as asymptomatic carriers)
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Discussion/Action: Library Reopening Plan Update
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PART 1
Create service plans and staffing in accordance with Library Service Level phases. Framework example
below. Details are a draft for discussion purposes and will be finalized as public health information is
updated.
Library Service Level 3: Doors will open under limited circumstances, defined as a partial reopening.
Maintaining social distancing, limited patrons in-building by appointment only for prioritized needs.
-Building Services Provided: Curbside pick-up continues, limited computer/print/copy and
proctor services by appointment. See page 6, Appendix E “Service Checklist for Levels 3 and 4”.
-Communication Plan Required: See page 6, Appendix F “Communication Checklist”
-Supply Needs: Masks and gloves for staff. Hand sanitizer, surface disinfectant, hand soap,
paper towels, for staff and patrons. Customer service desk shields.
-Employee Safety: See page 5, Appendix A “Employee Safety Checklist”
-Patron Safety: See page 5, Appendix B “Patron Safety Checklist”
-Public Building/Curbside Hours: Mon.-Thurs. 10am-6pm, Fri. and Sat. 9am-5pm
-Staffing Needs: Deploy minimum staff necessary at service desks to maintain primary patron
services: Three circulation staff, one reference, one shelver each day on the service floor. Up to
two or three reference people in the back office (back up reference, projects, catch up on
collection work). Question to consider: Can I go back to our old staffing schedules or should we
stay with our teams?
-Facility’s Needs: See page 5, Appendix D “Facility Checklist”
Remote Services Provided: Online story times, digital resources support, virtual summer reading
program, online programming
-Staffing Needs: Same as current
-Technology Needs: VPN for remote work. Library H3lp webchat implementation to support
online patrons in real time. Beanstack (virtual summer reading platform). Zoom for meetings.
Services Suspended: In-person programming suspended in favor of virtual options. Public meeting
rooms 1-3 used for transit and book drop quarantine, study rooms, group study/work spaces, individual
work/reading spaces unavailable. Friends book sale and fundraisers unavailable. Payment with cash for
library fines suspended (mail in check or online payments accepted). Meeting Room 4 Kitchen and
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Discussion/Action: Library Reopening Plan Update
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water fountains will be unavailable with water available by request. Remove brochures from hallway.
Remove access to newspapers/magazines. Question to consider: can I move transit/book drop
quarantine to meeting rooms 1-3?
Budget Impact: PPE supplies and cost of Zoom are the unanticipated costs. Bridges Library System will
be subsidizing our Zoom cost. Beanstack is free through state grant money. Paying for the extra
cleaning day on Fridays will be additional costs. Loss of Friends fundraising revenue.
Conditions Required Before Service Level 3 Executed:
-Ensure safety supply stock and cleaning/disinfection plan (See page 5, Appendices A,B,C).
-Transition meeting room 4 to public meeting room if needed.
-Prepare building according to Facility Checklist (page 5, Appendix D).
-Determine staffing levels and schedule.
Library Service Level 4. Services may expand. Max groups of 10-50. Social distancing still maintained.
Increase cleaning frequency in-building as patron presence increases. Details to expand in future.
Library Service Level 5. Services may be fully restored. No max gathering restrictions. Social distancing
no longer needed.
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Discussion/Action: Library Reopening Plan Update
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5
Appendix
A. Employee Safety Checklist
1. Sneeze guards at both service desks
2. Masks and gloves for staff
3. Position chairs/tables in front of service desks to encourage physical distancing between patrons
and staff.
4. Hand sanitizer
5. Disinfectant spray or wipes for staff computers and work areas
6. Educate staff on safety guidelines and expectations
B. Patron Safety Checklist
1. Offer masks for patrons (encourage). Clear with City Attorney about masks.
2. Mark floors with 6 feet spacing guidelines
3. Offer hand sanitizer
4. Offer disinfectant spray or wipes for patron computers and work areas
5. Limit number of patrons in building
6. Modify safe child policy to only allow patrons age
C. Clean and Disinfect Checklist
1. Provide open trash cans
2. Provide automatic soap dispensers
3. Reinforce healthy hygiene practices
4. Clean/disinfect surfaces and high touch objects at least once a day
5. UV light for disinfecting books?
6. Provide hand sanitizer station in lobby entrance
7. Need to open and close with more time to let staff sanitize
8. Increase building ventilation?
D. Facility Checklist
1. Consider using separate entrances or paths for patrons allowed in-building (to avoid curbside
staff traffic).
2. Cleaning crew six days a week (additional Friday costs).
3. Require a cleaning solution for public computer stations/copier (staff driven? Patron driven?).
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Discussion/Action: Library Reopening Plan Update
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4. Remove/rearrange furniture at public computers to encourage social distancing.
5. Keep children’s play area and story time room closed.
6. Remove children’s furniture or close children’s area completely?
7. Set aside soft seating in magazine area, DVD area, Great Room, New Book area.
8. Arrange chairs in Meeting Room 4 with blue tape to indicate socially distanced spacing.
9. Use furniture to close off areas. Only open part of the building.
10. Allow OPAC use or remove?
E. Service Checklist for Levels 3 and 4
1. Curbside Pick-Up: For library materials based on contactless service. Service Level 2, 3
2. Public Computer Use and Proctoring: by appointment on staggered seating. Service Level 3
3. Deposit Collections for Senior Residences: Curbside pick-up only. Service Level 3
4. Library Card Registration by appointment? Service Level 3 or 4?
5. Public Meeting Rooms: 4 only (limited to groups of 10 or less, by invite only). Collect attendee
list in case contact tracing is necessary? Service Level 3 or 4?
6. In-Building hold pick-up? Seems unnecessary and would get in the way of curbsite staff routes.
7. In-Building browsing and checkouts? If so limit how many by fire code occupancy percentage
(patron service area square footage/250 net = occupancy). Have people set up an appointment
time to come? Count people by having a designated staff member at the door? Handing out a
ticket? Service Level 3 or 4.
F. Communication Checklist
1. Physical Signage: Electronic sign, door signage,
2. Official Communications: Library Board, City Hall, Press Release, Newsflash
3. Social Media: Library, City Hall
4. Website: Banner, Catalog page, COVID Emergency page
5. Partners: Friends of the Library, Chamber of Commerce, School District
6. Public Meeting Room Users
7. Capture Patron Feedback
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Discussion/Action: Library Reopening Plan Update
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PART 2
Develop Library Pandemic Emergency Response Guidelines
Goal: For future preparedness, for potential second wave.
Sections (framework only, to be expanded):
A. Metrics For Partial or Full Library Closure
B. Steps Taken to Close Library
C. Communication Efforts to Close Library
D. Metrics For Partial or Full Library Reopen
E. Steps Taken to Reopen Library
F. Communication Efforts to Reopen Library
G. Response to Confirmed Case of Infection at Library
Response to Confirmed Case of Infection at Library Checklist
On February 4, 2020, the State Epidemiologist declared COVID-19 a Category I reportable disease. This
means that any suspected case of COVID-19 must be reported immediately by telephone to the patient’s
local health officer, and a case report must be filed through the Wisconsin Electronic Disease Surveillance
System (WEDSS) within 24 hours. Public health intervention then follows. Each suspected or confirmed
case of COVID-19 is then investigated, and those with exposure to the patient are assessed for risk. For
employers and coworkers this is good news because anyone in contact with a suspected case should be
given guidance from health professionals as part of the investigation.
1. If a staff member or household family member is sick they should not report to work. Contact a
supervisor immediately.
2. If a staff member starts to feel unwell at work, they should leave immediately.
3. If the staff member cannot leave right away they should be immediately separated from the rest
of the staff until they can leave.
4. If a staff member with a confirmed case of COVID-19 has been in the Library, you will be
contacted by health officials. They will give guidance about closing the Library or restricting
access to people or parts of the building. If there is a suspected case (not one that has been
tested and confirmed by health officials), treat this like a confirmed case.
5. Clean and disinfect facility or area where ill staff member worked thoroughly. It is
recommended to close off areas used by the ill persons and wait as long as practical before
beginning cleaning and disinfection to minimize potential for exposure to respiratory
droplets. Open outside doors and windows to increase air circulation in the area. If possible,
wait up to 24 hours before beginning cleaning and disinfection. Cleaning staff should clean and
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Discussion/Action: Library Reopening Plan Update
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disinfect all areas (e.g., offices, bathrooms, and common areas) used by the ill persons, focusing
especially on frequently touched surfaces.
6. In most cases, you do not need to shut down your facility. If it has been less than 7 days since
the sick employee has been in the facility, close off any areas used for prolonged periods of time
by the sick person:
a. Wait 24 hours before cleaning and disinfecting to minimize potential for other
employees being exposed to respiratory droplets. If waiting 24 hours is not feasible,
wait as long as possible.
b. During this waiting period, open outside doors and windows to increase air circulation in
these areas.
c. If it has been 7 days or more since the sick employee used the facility, additional
cleaning and disinfection is not necessary. Continue routinely cleaning and disinfecting
all high-touch surfaces in the facility.
7. Follow the CDC cleaning and disinfection recommendations:
a. Clean dirty surfaces with soap and water before disinfecting them.
b. To disinfect surfaces, use products that meet EPA criteria for use against SARS-Cov-
2external icon, the virus that causes COVID-19, and are appropriate for the surface.
c. Always wear gloves and gowns appropriate for the chemicals being used when you are
cleaning and disinfecting.
d. You may need to wear additional PPE depending on the setting and disinfectant product
you are using. For each product you use, consult and follow the manufacturer’s
instructions for use.
8. Determine which employees may have been exposed to the virus and may need to take
additional precautions:
a. Inform employees of their possible exposure to COVID-19 in the workplace but maintain
confidentiality as required by the Americans with Disabilities Act (ADA)external icon.
b. Most workplaces should follow the Public Health Recommendations for Community-
Related Exposure and instruct potentially exposed employees to stay home for 14 days,
telework if possible, and self-monitor for symptoms.
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Discussion/Action: Library Reopening Plan Update
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