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COMMON COUNCIL Packet- 7/1/2015 CITY OF MUSKEGO COMMON COUNCIL AGENDA SPECIAL MEETING July 1, 2015 4:30 PM Muskego City Hall, W182 S8200 Racine Avenue CALL TO ORDER PLEDGE OF ALLEGIANCE ROLL CALL STATEMENT OF PUBLIC NOTICE CONSENT AGENDA Items listed under consent agenda will be approved in one motion without discussion unless any Council member requests that an item be removed for individual discussion. That item then can be acted on separately at the same meeting under the part of the meeting it would normally appear. Reso. #070-2015 - Approval of 911 Equipment Sharing Agreement Reso. #071-2015 - Acceptance of Quote for Purchase of Intrado VIPER System (911 Upgrade) ADJOURNMENT NOTICE IT IS POSSIBLE THAT MEMBERS OF AND POSSIBLY A QUORUM OF MEMBERS OF OTHER GOVERNMENTAL BODIES OF THE MUNICIPALITY MAY BE IN ATTENDANCE AT THE ABOVE-STATED MEETING TO GATHER INFORMATION; NO ACTION WILL BE TAKEN BY ANY GOVERNMENTAL BODY AT THE ABOVE-STATED MEETING OTHER THAN THE GOVERNMENTAL BODY SPECIFICALLY REFERRED TO ABOVE IN THIS NOTICE. ALSO, UPON REASONABLE NOTICE, EFFORTS WILL BE MADE TO ACCOMMODATE THE NEEDS OF DISABLED INDIVIDUALS THROUGH APPROPRIATE AIDS AND SERVICES. FOR ADDITIONAL INFORMATION OR TO REQUEST THIS SERVICE, CONTACT MUSKEGO CITY HALL, (262) 679-4100. COMMON COUNCIL - CITY OF MUSKEGO RESOLUTION #070-2015 APPROVAL OF 911 EQUIPMENT SHARING AGREEMENT WHEREAS, The City proposes to purchase the Intrado VIPER System for a total cost of $462,165.73 with the understanding that the hardware, software and services are intended to be used by the City of Muskego, the Village of Mukwonago, and the Village of Elm Grove; and WHEREAS, The attached sharing agreement outlines the terms and conditions for the joint acquisition of certain 911 equipment to be located in the City of Muskego, and which will be owned, operated and maintained by Muskego and used by Muskego, Mukwonago and Elm Grove; and WHEREAS, The Finance Committee has reviewed the Agreement and recommends approval. NOW, THEREFORE, BE IT RESOLVED That the Common Council of the City of Muskego, upon the recommendation of the Finance Committee, does hereby approve the 911 Equipment Sharing Agreement. BE IT FURTHER RESOLVED That the Mayor and Clerk-Treasurer are authorized to sign the Agreement in the name of the City. BE IT FURTHER RESOLVED That Resolution #068 -2015 is hereby repealed. DATED THIS DAY OF , 2015. SPONSORED BY: FINANCE COMMITTEE This is to certify that this is a true and accurate copy of Resolution #070-2015 which was adopted by the Common Council of the City o f Muskego. ______________________________ Clerk-Treasurer 6/15jmb 1 911 EQUIPMENT SHARING AGREEMENT CITY OF MUSKEGO AND VILLAGE OF ELM GROVE AND VILLAGE OF MUKWONAGO 2 911 EQUIPMENT SHARING AGREEMENT This Agreement is an intergovernmental cooperation Agreement pursuant to Sec. 66.0301, Wis. Stats., by and between the City of Muskego (hereinafter referred to as Muskego), the Village of Mukwonago (hereinafter referred to as Mukwonago) and the Village of Elm Grove (hereinafter referred to as Elm Grove) (Muskego, Mukwonago and Elm Grove hereinafter referred to, collectively, as Parties, and individually each constitutes a Party). Whereas, the Parties intend to jointly acquire certain 911 equipment which will be located in Muskego, and which will be owned, operated and maintained b y Muskego and used by Muskego, Mukwonago and Elm Grove pursuant to the terms and conditions of this Agreement. NOW, THEREFORE, for and in consideration of the mutual covenants contained herein, it is agreed by and between Muskego, Mukwonago and Elm Grove as follows: 1. TERM The initial term of the Agreement shall be for 10 years and shall automatically renew for five year periods thereafter. At any point during the initial or any subsequent term each of the Parties has the right to withdraw for any reason whatsoever from the Agreement or not to renew the Agreement provided it gives no less than one (1) year written notice to each of the Parties. The obligations under this Agreement shall terminate one year from the date of such notice on the part of the party giving notice. Notwithstanding the foregoing, Muskego shall not terminate the Agreement during the initial term, except upon breach of this Agreement by one of the other Parties in which case the Agreement shall continue for the duration of the initial term as between Muskego and all non- breaching parties. 2. ACQUISITION Muskego shall purchase the Shared Equipment identified in Exhibit A, which is attached hereto and incorporated herein by reference (such equipment is referred to hereinafter as the Shared Equipment). Each of the Parties shall pay an equal pro-rata share of the total actual acquisition cost of the Shared Equipment within 30 days of billing from Muskego. 3. OWNERSHIP For all purposes under this Agreement Muskego will be the sole owner of the Shared Equipment. 4. MUSKEGO SERVICES Muskego shall procure and provide all items related to hardware and software required for installing Shared Equipment, including but not limited to E911, console upgrades, reprogramming, logging recorder upgrades, computer programming services, and other costs associated directly with the operation of the Shared Equipment. 3 Muskego will provide personnel for support of the Shared Equipment. Muskego will serve as the fiscal agent whose responsibilities shall include, but not be limited to: duties to maintain financial records, accounts payable and accounts receivable; determine cost distribution; receive and disburse funds as necessary. Muskego shall provide the Parties with an annual financial report of the costs associated with the operation and maintenance, and if requested by the Parties, shall make available for inspection during reasonable business hours all of the records or data underlying the financial report as well as records or data related to the operation of the Shared Equipment. Muskego shall invoice each of the Parties for the provision of these services in the manner further described below. 5. OPERATIONS a. Muskego shall have primary responsibility for the operation of the Shared Equipment. b. Muskego shall coordinate with each Party’s Chief of Police, or designee, through whom Muskego shall communicate all critical information about the operation of the Shared Equipment. Any changes to equipment or protocol shall be done only by consensus of all of the parties which shall be confirmed in writing, subject to the following after a minimum of 90 days of negotiation. Should there be an event of an impasse between parties and the Muskego Common Council determines that upgrades, or changes to equipment or protocol, are necessary in the interests of public health, safety or welfare of its citizens, Muskego shall have sole authority to implement the changes and to charge each Party an equal pro- rata share of the costs. The dissenting party(s) shall then have the ability to withdraw from this Agreement without penalty or obligation to make payment for any share of the upgrades or changes. c. The individual identified in sec. 5 b. above shall not have authority to authorize any amendment to this Agreement as that authority shall be solely vested in the governing body of each Party. 6. MUKWONAGO AND ELM GROVE PAYMENT OBLIGATIONS a. Base Fee. In addition to the acquisition costs described in Section 2, each Party, other than Muskego, shall pay a pro-rata equal amount for Muskego’s services described in Section 4. The initial amount to be paid by each is $2,000 Dollars (the Base Fee). The Base Fee shall increase annually as follows: 4 i. The Base Fee shall automatically increase by any increase in the Consumer Price Index, calculated as follows. The increase shall be as reported in the Urban Wage Earners-Milwaukee/Racine Wage Earners for all items during the 12 month period ending on June 30 prior to the required September 15 budget allocation. ii. The Parties can agree to increase the Base Fee, by unanimous agreement. The Parties agree to negotiate in good faith in this regard, and conceptually agree that an increase is appropriate in the event the ordinary cost of operation, routine maintenance of Shared Equipment, repair, or other expense of the operation are larger than anticipated, due to unforeseen situations. Breach of this obligation of good faith negotiation shall constitute sufficient grounds for Muskego to terminate the Agreement in the initial term with respect to the breaching party only. iii. Muskego shall annually inform the Parties of the applicable fee, with reasonable supporting information derived pursuant to the foregoing calculations, no later than September 15, to be applied in the ensuing calendar year. b. Vendor Fee. In addition to the foregoing, each Party shall pay a Vendor Fee for the ongoing maintenance of the Shared Equipment and software. The initial Vendor Fee is estimated to be $13,100, for each Party, per year, but this amount is subject to change based upon the Vendor’s charges. If the Vendor contract requires Muskego to pay all of the Vendor Fees for all Parties, Muskego will invoice the other Parties for their pro-rata equal amount. If the Vendor allows for separate invoicing to each of the Parties, each Party shall make its timely payment directly to the Vendor. In any event, the Vendor Fee shall be the amount actually charged by the Vendor, without markup by Muskego. If any Party fails to pay its Vendor Fee when due, in the event the Vendor holds the other Parties accountable for this failure, the non-breaching Parties shall have the right of recovery against the breaching Party for the full amount of the unpaid Vendor Fee plus interest, in the amount of one percent (1%) per month and other expenses or liability arising out of the breaching Party’s failure to pay the Vendor Fee when due. c. Additional Costs. Muskego may charge additional costs to the Parties as expressly provided within this Agreement. 7. PAYMENT PROCEDURES Payment for any Shared Equipment or service pursuant to this Agreement shall be made to the City of Muskego in full within 30 days of billing. If any Party fails to pay in full each payment to be made by it as provided by this Agreement on the due date, in addition to any other penalties or remedies as may apply, 5 the Party shall be indebted to Muskego for the payment due, plus interest at the prevailing prime rate in Milwaukee, Wisconsin, from the due date until payment. Legal action to collect such payments due may be taken by Muskego. In addition to the sum in default, and interest, as above provided there shall be included in the indebtedness and any judgment all costs, disbursements, and a reasonable sum as attorney’s fees. 8. PUBLIC RECORDS To the fullest extent permitted by law, the Parties agree that any records, documents, data, and the like that may constitute public records pursuant to Chapter 19 of the Wisconsin Statutes that may be stored or kept in any manner within the Shared Equipment, shall be the public records of the respective Party to whom they pertain, and shall not be the public record of any other Party. In the event any Party receives a public records request for a document that it may have as a result of this Agreement, but that was created out of activities conducted by another Party, the Parties agree to the fullest extent permitted by law that it shall be the duty of the Party to whom the document pertains to respond to the records request. All Parties hereby agree to accept sole responsibility for each’s own public records. 9. PARTICIPATION Should additional parties not currently under contract with Muskego contract for the services of the Shared Equipment contribute assets, capital, revenue, personnel or make any other contribution which reduces the cost of the operation of the Shared Equipment, a credit shall be issued to all Parties in an amount to be negotiated. The credit shall be the reasonable estimated amount of the pro rata savings impact of such contribution, both for a reduction in on-going operating costs as well as a credit against capital costs already contributed by prior participating Parties. Said credit and reduction shall apply equitably to all contracted customers of the Shared Equipment. In no event shall this credit and reduction, however be larger than one-third of the contribution received by Muskego from any such additional party. Should any Party terminate its participation in this Agreement, pursuant to the termination procedures described herein, this Agreement shall continue between Muskego and the non-terminating Party(ies), subject to the following. The Base Fee described in Section 6 may be modified by mutual agreement, with the intent to compensate Muskego for the services provided to the same extent that Muskego was compensated prior to one of the Parties terminating their participation, recognizing that Muskego’s obligations to provide services may be reduced to some degree under those circumstances. If the Vendor Fee is adjusted by the Vendor under these circumstances, and each Party shall be responsible for the adjusted fees charged by the Vendor. 10. WARRANTIES AND DAMAGES The Parties all agree that there are no warranties, express or implied, by this Agreement or otherwise, as to the product and as to any parts of any systems design, program, 6 implementation, modification or other service provided by Muskego. There is no implied warranty of merchantability or fitness for a particular purpose. There is no warranty of any other kind. Nothing herein is intended to limit or preclude any claims any of the Parties may have against any third parties, including manufacturers, sellers, dealers, repairers, installers or others, nor shall this provision be construed as relating to, or defining in any way, liability as to third parties. In the event that, despite the disclaimer of warranties above, a court of competent jurisdiction determines Muskego to be liable to any other Party in any way under this Agreement or pursuant to any other cause of action, the amount of recoverable damages shall be limited to a pro rata refund of fees paid by the recovering Party to Muskego during the preceding twelve (12) months. 11. THIRD PARTY LIABILITY It is expressly understood by and between the Parties that each Party shall be responsible, in the event of a claim, or judgment by a court of competent jurisdiction, for liability to a third party, to the extent liability shall be found. Nothing in this Agreement shall be construed to limit the entitlement of contribution of a Party against the other in the event of liability to a third party. This Agreement is intended to be solely between the Parties hereto and no part shall be construed to add, supplement, or grant any rights, benefits or privileges of any kind whatsoever to any third party or parties. No Party to this Agreement waives any statutory defenses or liability limitations as a result of entry into this Agreement. The Parties expressly agree to name the other as an additional insured on any policies of liability insurance providing coverage against liability to a third party that in any way arises from or results from participation in this Agreement. 12. MAINTENANCE SERVICE, REPAIRS The Parties acknowledge that Muskego may from time to time render certain systems inoperative for service, repairs, alterations, upgrades, etc. and in doing so it is understood that each Party’s service may be interrupted. Muskego will make every effort to notify all Parties prior to any anticipated down time and provide for alternate methods of providing service for critical systems. The Parties also acknowledge that systems may become inoperative on their own for any number of reasons and Muskego shall only be held responsible for contacting appropriate service companies as soon as reasonabl y possible after receipt of the request for service and/or maintenance from any of the Parties. 13. DISPUTE RESOLUTION 7 The Parties agree that in the event of any dispute over the terms, performance, or administration of this Agreement, they shall submit first to mediation by a single mediator whose fee shall be split equally by all Parties regardless of outcome. 14. TERMINATION This Agreement may be terminated by a Party with respect to that Party’s obligation under this Agreement upon 30 days written notice, in the event of a material breach of this Agreement by any Party. In the event the Shared Equipment is damaged beyond 50 percent of its estimated value at the time, or becomes obsolete due to technology changes or changes in applicable laws, such that it cannot reasonably be used, this Agreement may be terminated by any Party upon 30 days written notice to the other Parties. This Agreement may be terminated by any Party without cause by providing written notice, with termination to be effective one year following the date of the notice, except that Muskego shall not terminate this Agreement without cause during the initial term. All payment obligations continue through the date of termination, and shall include full payment by all parties for their share of the initial acquisition costs for the Shared Equipment, if not previously paid. In addition, Vendor Fee payment obligations shall continue beyond the date of termination, to the end of the Shared Equipment and software Vendor contract year. Under no circumstances shall Muskego have an obligation to refund any payment made by any Party pursuant to the terms of this Agreement. 15. AMENDMENTS Any amendments to this Agreement shall be in writing and any exhibit hereto shall be approved by the Board or Council of all of the Parties. 16. SHARED EQUIPMENT UNINSURED DAMAGE Any uninsured damage to the Shared Equipment shall be paid by Muskego, subject to an equal pro-rata contribution by each of the Parties for actual costs paid. 17. ASSIGNMENT No Party may assign this Agreement. 18. SEVERABILITY If any provision of this Agreement shall be held or declared invalid, illegal, or unenforceable under any law applicable thereto, such provision shall be deemed deleted from this Agreement without impairing or prejudicing the validity, legality, and enforceability of the remaining provisions hereof. 8 19. INSURANCE Muskego shall procure and maintain during the term of this Agreement sufficient insurance to cover all aspects of this operation including insurance for fire and other perils on the Shared Equipment. Such insurance shall include, but not be limited to property, workers compensation, general and auto liability, energy systems, errors and omissions, and employee dishonesty coverage and advancement of funding by Muskego. Such insurance shall name each of the other Parties to this Agreement as an additional insured. Muskego shall charge an equal pro-rata amount to the Parties for costs incurred by Muskego in providing the insurance required by this paragraph. 20. WISCONSIN LAW This Agreement is to be interpreted in accordance with the laws of the State of Wisconsin. 21. SUBMISSION TO JURISDICTION The Parties agree that this Agreement is made in the State of Wisconsin. All Parties agree that the state and federal courts in the State of Wisconsin shall have exclusive jurisdiction to hear and determine any controversy which may arise out of this Agreement. 22. NO WAIVER OF IMMUNITIES Nothing in this Agreement shall constitute a waiver in whole or in part, of any immunities of any of the Parties under § 893.80 Wis. Stats. or any other statutory or common law. 23. ACKNOWLEDGMENT The respective Parties acknowledge by the signature of its duly authorized representatives below that its authorized agent has read and understands all the terms and conditions of this Agreement as set forth herein, and each of the Parties fully understand that Muskego is a provider of Shared Equipment and service and not an insurer, and the Parties all agree to be bound by such terms and conditions. 24. ENTIRE AGREEMENT This document, including any and all attachments, unless specified as illustrative, constitutes the entire Agreement between the Parties on this subject matter and is intended as a final expression of the Agreement of the parties and the complete and exclusive statement of the terms of the Agreement. All prior and collateral understandings, Agreements and promises with respect thereto are merged herein. No provision of this Agreement shall be deemed waived, amended or modified by either party unless such waiver, amendment or modification is in writing signed by the party sought to be bound by the waiver, amendment or modification. 9 This Agreement is not binding unless approved in writing by an Authorized Representative of each of the Parties. In the event of failure of approval by Muskego, the only liability of Muskego shall be to return to the other respective Parties the amount, if any, paid to Muskego upon signing of this Agreement by each respective Party. 25. PRESUMPTIONS. This Agreement is the result of negotiations between the Parties, each of whom was represented by counsel. No Party may claim or enjoy any presumption with regard to the interpretation of this Agreement based on its draftsmanship. 26. AUTHORITY The Undersigned each represents and warrants that each is duly authorized to enter into this Agreement on behalf of a respective Party. CITY OF MUSKEGO By: _____________________________________ DATE: _______________ Kathy Chiaverotti, Mayor By: _____________________________________ DATE: _______________ Sharon Mueller, City Clerk VILLAGE OF ELM GROVE By: ______________________________________ DATE: _______________ David De Angelis, Village Manager By: ______________________________________ DATE: _______________ Mary Stredni, Village Clerk VILLAGE OF MUKWONAGO By: _____________________________________ DATE: _______________ Fred Winchowky, Village President By: _____________________________________ DATE: _______________ Steven A. Braatz, Jr., Village Clerk-Treasurer 10 EXHIBIT A Shared Equipment Description (Attach description of every piece of equipment that will be purchased in the performance of this Agreement, which will be subject to the cost sharing.) The applicable terms and conditions located at http://www.intrado.com/terms will apply to this Quote, unless (i) the parties have entered into a separate mutually executed agreement relating to the products or services under this Quote, or Customer is purchasing under a cooperative purchasing agreement referenced in this Quote. Customer’s issuance of a purchase order for any or all of the items described in this Quote will constitute acknowledgement and acceptance of such terms. The terms of this Quote will govern any conflict with any of the foregoing or any Customer purchase order, and no additional terms in Customer’s purchase order will apply. Intrado VIPER System for Muskego-Mukwonago-Elm Grove, WI (Direct Sale) Quote Number: 4006 Version: 6 Page 2 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Summary – All Sites Item Cost VIPER $72,376.75 A9-1-1 Connect $28,822.50 Power 911 $47,587.48 ePrinter $3,600.00 TXT29-1-1 One-Time Fees $5,625.00 IWS Hardware $33,507.00 Professional Services $69,200.00 Freight Charges $4,200.00 Special System Discount ($71,853.00) System, Implementation, and Discount Subtotal: $193,065.73 TXT29-1-1 Year One Fees (7 Yr Contract) $4,500.00 ITS Year One Fees (7 Yr Contract) $1,800.00 TXT29-1-1 and ITS (Year One) Subtotal: $6,300.00 Software Subscription $9,000.00 Software Protection and Remote Technical Support $0.00 On-Site $18,000.00 Hardware Support $0.00 Maintenance (Year One) Subtotal: $27,000.00 Total $226,365.73 Divided into equal totals for each site: Muskego $75,455.25 Mukwonago $75,455.24 Elm Grove $75,455.24 Page 3 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Maintenance and Recurring Fee Summary – All Sites Item Cost TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 2 Total $39,300.00 TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 3 Total $39,300.00 TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 4 Total $39,300.00 TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 5 Total $39,300.00 Page 4 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 6 Total $39,300.00 TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 7 Total $39,300.00 Total 7 Year Cost of Maintenance and Equipment $462,165.73 Maintenance and Recurring Fees Divided into equal totals for each site: Annual Y2-7 Total Y2-7 Muskego $13,100.00 $78,600.00 Mukwonago $13,100.00 $78,600.00 Elm Grove $13,100.00 $78,600.00 Page 5 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6 - Muskego-Mukwonago-Elm Grove, WI Summary - Muskego Item Cost VIPER $39,189.25 A9-1-1 Connect $9,607.50 Power 911 $9,667.48 ePrinter $1,200.00 TXT29-1-1 One-Time Fees $3,125.00 IWS Hardware $18,191.00 Professional Services $39,850.00 Freight Charges $1,400.00 Special System Discount ($19,350.00) Total: $102,880.23 Maintenance Summary Item Cost Software Subscription Annual Software Subscription $3,000.00 Prepaid Software Subscription – 7 Yrs $21,000.00 Software Protection and Remote Tech Support Annual Software Protection $1,200.00 Prepaid Software Protection – 7 Yrs $7,200.00 On-Site Maintenance Annual On-Site Maintenance $6,000.00 Prepaid On-Site Maintenance – 7 Yrs $42,000.00 Hardware Protection Annual Hardware Protection $800.00 Prepaid Hardware Protection – 7 Yrs $4,800.00 Page 6 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Configuration Parameters - Muskego VIPER How many total E9-1-1 CAMA Trunks are required? 11 Total Number of FXO Lines 6 Total Number of ISDN-PRI channels (T1) 0 UPS for VIPER? Not Included Is ECCP required? Not Included Is Power Monitor required? Not Included Is VIPER ACD required? Not Included Answering Positions How many positions are there in the system? 2 Power 911 Intelligent Workstation Features Add-on for Radio Recorder Included Data Transfer to Remote FAX Machines (XDC) Not Included UPS on Workstation PCs (30 minutes) Not Included UPS on Servers Not Included IWS Programmable Keypads Not Included Power MIS and ePrinter Ad-hoc reporting required? Not Included Is Power MIS Required? Not Included ePrinter required? Included Miscellaneous Monitors? Not Included GIS Is MapFlex required? Not Included Page 7 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Model# Description Qty List Price Selling Price Total VIPER 912807/BB 4 foot Cabinet Prebuilt Building Block 1 $18,638.00 $18,638.00 $18,638.00 912890/BB Media Kit Prebuilt Building Block 1 $100.00 $75.00 $75.00 912819/24 Cisco 3750 24 port switch 2 $3,445.00 $3,445.00 $6,890.00 912800 VIPER Gateway Shelf 3 $990.00 $742.50 $2,227.50 912801 CAMA Interface Module (CIM) 3 $2,690.00 $2,017.50 $6,052.50 912811 Application Server License 3 $995.00 $746.25 $2,238.75 912812 PBX Access License 2 $645.00 $483.75 $967.50 912814 Admin Interface Module (AIM) 2 $1,400.00 $1,050.00 $2,100.00 Subtotal $39,189.25 A9-1-1 Connect 911509 A9‐1‐1 Call Handling Accessories 2 $530.00 $397.50 $795.00 911553 A9C HDT (Headset I/F) Module 2 $530.00 $397.50 $795.00 911554 A9C MTI (Misc Tel I/F) Module 2 $775.00 $581.25 $1,162.50 911555 A9C TPR (Third-Party Radio I/F) Module 2 $875.00 $656.25 $1,312.50 911501 A9C Desk Mounting Kit 2 $195.00 $146.25 $292.50 911510-1 A9C Bundle - Dual Core 2 $3,500.00 $2,625.00 $5,250.00 914121/1 IWS Workstation - Software and Configuration 2 $273.00 $273.00 $546.00 Subtotal $10,153.50 Power 911 913100 Power 911 Client Access License (CAL) 2 $9,995.00 $0.00 $0.00 913100/U Power 911 Client Access License Upgrade 2 $4,997.50 $3,748.12 $7,496.24 913152/U Power 911 Add-On Recorder for Radio Upgrade 2 $300.00 $225.00 $450.00 913202 Power 911 Server Access License 2 $1,995.00 $0.00 $0.00 913202/U Power 911 Server Access License Upgrade 2 $997.50 $748.12 $1,496.24 913152/CD/U ITRR Upgrade Media Kit 1 $300.00 $225.00 $225.00 Subtotal $9,667.48 Page 8 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI ePrinter 917310 ePrinter Software 1 $1,600.00 $1,200.00 $1,200.00 Subtotal $1,200.00 TXT29-1-1 One-Time Fees ITXTOTF2 TXT29-1-1 Integrated with Power 911 One-time-fee per PSAP-Target Price (1-4 seats) 1 $1,250.00 $1,250.00 $1,250.00 P10063 ITS Equipment 1 $1,875.00 $1,875.00 $1,875.00 Subtotal $3,125.00 Power 911 Hardware 914960 IWS Server RACK Bundle - Type A 1 $5,415.00 $5,415.00 $5,415.00 914957 Rocket Port Express Quadcable DB9, PCIe Card 1 $365.00 $365.00 $365.00 Subtotal $5,780.00 ePrinter Hardware 914102/EP E-Printer Desktop 1 $1,715.00 $1,715.00 $1,715.00 Subtotal $1,715.00 Common Hardware 914956 1U Keyboard/LCD/Trackball/8-Port KVM 1 $2,560.00 $2,560.00 $2,560.00 P10114/R Backup Disk Solution for Windows Server (Rack-Mount) 1 $3,400.00 $3,400.00 $3,400.00 Subtotal $5,960.00 Peripheral Hardware 915109/P Alarm Panel (Includes Power Supply) 1 $990.00 $990.00 $990.00 600150 Punch Blocks 3 $150.00 $150.00 $450.00 207-990000-046 25 Pair Amphenol Cable 3 $150.00 $150.00 $450.00 Subtotal $1,890.00 Page 9 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Network Equipment 912810/E Quad Ethernet Switch WIC 2 $600.00 $600.00 $1,200.00 912810/R 1921 Integrated Services Router 1 $1,100.00 $1,100.00 $1,100.00 Subtotal $2,300.00 Staging 950852 Front Room Equipment Staging - Per Position 2 $250.00 $250.00 $500.00 950853 Back Room Equipment Staging - Per Cabinet 1 $1,750.00 $1,750.00 $1,750.00 Subtotal $2,250.00 Project Survey 950100 Project Survey (per Site) 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 3 $200.00 $200.00 $600.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $3,350.00 Installation 950104 Intrado Professional Services (per Day) 5 $1,500.00 $1,500.00 $7,500.00 960575 Living Expense per Day per Person 7 $200.00 $200.00 $1,400.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $10,150.00 System Architect 950516 Network Provisioning Services per day 2 $1,500.00 $1,500.00 $3,000.00 Subtotal $3,000.00 Call Taker and Admin Training 960780 Power 911 Administrator Training 1 $1,500.00 $1,500.00 $1,500.00 960801 Power 911 User Training 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 4 $200.00 $200.00 $800.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $5,050.00 Page 10 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Project Management 950510/2 Project Management Services for Standard VIPER - 1-5 Positions 1 $9,750.00 $9,750.00 $9,750.00 Subtotal $9,750.00 CCS Training P10087 CCS Training 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 1 $200.00 $200.00 $200.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $2,950.00 ITS Installation (Offset by Discount) 950104 Intrado Professional Services (per Day) 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 3 $200.00 $200.00 $600.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $3,350.00 Freight Charges FREIGHT Freight Charges 1 $0.00 $1,400.00 $1,400.00 Subtotal $1,400.00 Special System Discount DISCOUNT SVC Service Discount 1 $0.00 ($3,350.00) ($3,350.00) DISCOUNT SYST System Discount 1 $0.00 ($16,000.00) ($16,000.00) Subtotal ($19,350.00) Total $102,880.23 Page 11 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Maintenance Services Model# Description Qty List Price Selling Price Total Price Software Subscription Annual Software Subscription 950999/SUB1 Software Subscription Service - 1 Year/Position 2 $1,500.00 $1,500.00 $3,000.00 Subtotal $3,000.00 Prepaid Software Subscription – 7 Yrs 950999/SUB1 Software Subscription Service - 1 Year/Position 14 $1,500.00 $1,500.00 $21,000.00 Subtotal $21,000.00 Software Protection and Remote Tech Support Annual Software Protection 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 2 $600.00 $600.00 $1,200.00 Subtotal $1,200.00 Prepaid Software Protection – 7 Yrs 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 12 $600.00 $600.00 $7,200.00 Subtotal $7,200.00 On-Site Maintenance Annual On-Site Maintenance 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 2 $3,000.00 $3,000.00 $6,000.00 Subtotal $6,000.00 Prepaid On-Site Maintenance – 7 Yrs 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 14 $3,000.00 $3,000.00 $42,000.00 Subtotal $42,000.00 Page 12 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Hardware Protection Annual Hardware Protection 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 2 $400.00 $400.00 $800.00 Subtotal $800.00 Prepaid Hardware Protection – 7 Yrs 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 12 $400.00 $400.00 $4,800.00 Subtotal $4,800.00 Recurring Fees Model# Description Qty List Price Selling Price Total Price TXT29-1-1 Recurring Charge – 7 Yrs ITXTMRF2 TXT29-1-1 Integrated with Power 911 Monthly recurring fee per PSAP- Target Price (1-4 seats) 84 $125.00 $125.00 $10,500.00 P10064 ITS Service (Monthly) 84 $150.00 $150.00 $12,600.00 Subtotal $23,100.00 Page 13 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6 - Muskego-Mukwonago-Elm Grove, WI Summary - Mukwonago PD Item Cost VIPER $16,593.75 A9-1-1 Connect $9,607.50 Power 911 $18,960.00 ePrinter $1,200.00 TXT29-1-1 One-Time Fees $1,250.00 IWS Hardware $7,658.00 Professional Services $14,675.00 Freight Charges $1,400.00 Special System Discount ($14,000.00) Total: $57,344.25 Maintenance Summary Item Cost Software Subscription Annual Software Subscription $3,000.00 Prepaid Software Subscription – 7 Yrs $21,000.00 Software Protection and Remote Tech Support Annual Software Protection $1,200.00 Prepaid Software Protection – 7 Yrs $7,200.00 On-Site Maintenance Annual On-Site Maintenance $6,000.00 Prepaid On-Site Maintenance – 7 Yrs $42,000.00 Hardware Protection Annual Hardware Protection $800.00 Prepaid Hardware Protection – 7 Yrs $4,800.00 Page 14 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Configuration Parameters - Mukwonago PD VIPER How many total E9-1-1 CAMA Trunks are required? 0 Total Number of FXO Lines 6 Total Number of ISDN-PRI channels (T1) 0 UPS for VIPER? Not Included Is ECCP required? Not Included Is Power Monitor required? Not Included Is VIPER ACD required? Not Included Answering Positions How many positions are there in the system? 2 Power 911 Intelligent Workstation Features Add-on for Radio Recorder Included Data Transfer to Remote FAX Machines (XDC) Not Included UPS on Workstation PCs (30 minutes) Not Included UPS on Servers Not Included IWS Programmable Keypads Not Included Power MIS and ePrinter Ad-hoc reporting required? Not Included Is Power MIS Required? Not Included ePrinter required? Included Miscellaneous Monitors? Not Included GIS Is MapFlex required? Not Included Page 15 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Model# Description Qty List Price Selling Price Total VIPER 912890/BB Media Kit Prebuilt Building Block 1 $100.00 $75.00 $75.00 912816 Cisco 2960-S 24 port switch 2 $2,590.00 $2,590.00 $5,180.00 912800 VIPER Gateway Shelf 1 $990.00 $742.50 $742.50 912807 4 Foot IT Cabinet 1 $3,300.00 $3,300.00 $3,300.00 912811 Application Server License 3 $995.00 $746.25 $2,238.75 912812 PBX Access License 2 $645.00 $483.75 $967.50 912813 48V Power Supply and Shelf - VIPER System 2 $995.00 $995.00 $1,990.00 912814 Admin Interface Module (AIM) 2 $1,400.00 $1,050.00 $2,100.00 Subtotal $16,593.75 A9-1-1 Connect 911509 A9‐1‐1 Call Handling Accessories 2 $530.00 $397.50 $795.00 911553 A9C HDT (Headset I/F) Module 2 $530.00 $397.50 $795.00 911554 A9C MTI (Misc Tel I/F) Module 2 $775.00 $581.25 $1,162.50 911555 A9C TPR (Third-Party Radio I/F) Module 2 $875.00 $656.25 $1,312.50 911501 A9C Desk Mounting Kit 2 $195.00 $146.25 $292.50 911510-1 A9C Bundle - Dual Core 2 $3,500.00 $2,625.00 $5,250.00 914121/1 IWS Workstation - Software and Configuration 2 $273.00 $273.00 $546.00 Subtotal $10,153.50 Power 911 913100 Power 911 Client Access License (CAL) 2 $9,995.00 $7,496.25 $14,992.50 913152 Power 911 Add-On Recorder for Radio 2 $600.00 $450.00 $900.00 913202 Power 911 Server Access License 2 $1,995.00 $1,496.25 $2,992.50 913152/CD ITRR Media Kit 1 $100.00 $75.00 $75.00 Subtotal $18,960.00 ePrinter 917310 ePrinter Software 1 $1,600.00 $1,200.00 $1,200.00 Subtotal $1,200.00 Page 16 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI TXT29-1-1 One-Time Fees ITXTOTF2 TXT29-1-1 Integrated with Power 911 One-time-fee per PSAP-Target Price (1-4 seats) 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $1,250.00 ePrinter Hardware 914957 Rocket Port Express Quadcable DB9, PCIe Card 1 $365.00 $365.00 $365.00 P10066 ePrinter Server Cable Kit 1 $16.00 $16.00 $16.00 Subtotal $381.00 Object Server Hardware 914962 IWS Server RACK - Type A 1 $2,673.00 $2,673.00 $2,673.00 914121/3 IWS Object Server - Underlying Software 1 $1,398.00 $1,398.00 $1,398.00 Subtotal $4,071.00 Peripheral Hardware 600150 Punch Blocks 1 $150.00 $150.00 $150.00 207-990000-046 25 Pair Amphenol Cable 1 $150.00 $150.00 $150.00 E10219 Keyboard 105 Keys English, Mouse Optical, USB Wired, Microsoft 1 $60.00 $60.00 $60.00 Subtotal $360.00 Network Equipment 912810/E Quad Ethernet Switch WIC 2 $600.00 $600.00 $1,200.00 912810/R 1921 Integrated Services Router 1 $1,100.00 $1,100.00 $1,100.00 Subtotal $2,300.00 Staging 950852 Front Room Equipment Staging - Per Position 2 $250.00 $250.00 $500.00 950853 Back Room Equipment Staging - Per Cabinet 1 $1,750.00 $1,750.00 $1,750.00 Subtotal $2,250.00 Page 17 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Project Survey 950100 Project Survey (per Site) 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 1 $200.00 $200.00 $200.00 Subtotal $1,700.00 Installation 950104 Intrado Professional Services (per Day) 2 $1,500.00 $1,500.00 $3,000.00 960575 Living Expense per Day per Person 4 $200.00 $200.00 $800.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $5,050.00 System Architect 950516 Network Provisioning Services per day 1 $1,500.00 $1,500.00 $1,500.00 Subtotal $1,500.00 Project Management 950510 Project Management Services 1 $0.00 $4,175.00 $4,175.00 Subtotal $4,175.00 Freight Charges FREIGHT Freight Charges 1 $0.00 $1,400.00 $1,400.00 Subtotal $1,400.00 Special System Discount DISCOUNT SYST System Discount 1 $0.00 ($14,000.00) ($14,000.00) Subtotal ($14,000.00) Total $57,344.25 Page 18 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Maintenance Services Model# Description Qty List Price Selling Price Total Price Software Subscription Annual Software Subscription 950999/SUB1 Software Subscription Service - 1 Year/Position 2 $1,500.00 $1,500.00 $3,000.00 Subtotal $3,000.00 Prepaid Software Subscription – 7 Yrs 950999/SUB1 Software Subscription Service - 1 Year/Position 14 $1,500.00 $1,500.00 $21,000.00 Subtotal $21,000.00 Software Protection and Remote Tech Support Annual Software Protection 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 2 $600.00 $600.00 $1,200.00 Subtotal $1,200.00 Prepaid Software Protection – 7 Yrs 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 12 $600.00 $600.00 $7,200.00 Subtotal $7,200.00 On-Site Maintenance Annual On-Site Maintenance 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 2 $3,000.00 $3,000.00 $6,000.00 Subtotal $6,000.00 Prepaid On-Site Maintenance – 7 Yrs 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 14 $3,000.00 $3,000.00 $42,000.00 Subtotal $42,000.00 Page 19 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Hardware Protection Annual Hardware Protection 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 2 $400.00 $400.00 $800.00 Subtotal $800.00 Prepaid Hardware Protection – 7 Yrs 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 12 $400.00 $400.00 $4,800.00 Subtotal $4,800.00 Recurring Fees TXT29-1-1 Recurring Charge – 7 Yrs ITXTMRF2 TXT29-1-1 Integrated with Power 911 Monthly recurring fee per PSAP- Target Price (1-4 seats) 84 $125.00 $125.00 $10,500.00 Subtotal $10,500.00 Page 20 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Optional Items and Services Model# Description Qty List Price Selling Price Total Price Satellite VIPER Node (SVN) 912812 PBX Access License 2 $645.00 $483.75 $967.50 912823/1 VIPER Secondary VoIP Soft Switch 1 $2,650.00 $2,650.00 $2,650.00 Subtotal $3,617.50 Page 21 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Summary - Elm Grove Item Cost VIPER $16,593.75 A9-1-1 Connect $9,607.50 Power 911 $18,960.00 ePrinter $1,200.00 TXT29-1-1 One-Time Fees $1,250.00 IWS Hardware $7,658.00 Professional Services $14,675.00 Freight Charges $1,400.00 Special System Discount ($14,000.00) Total: $57,344.25 Maintenance Summary Item Cost Software Subscription Annual Software Subscription $3,000.00 Prepaid Software Subscription – 7 Yrs $21,000.00 Software Protection and Remote Tech Support Annual Software Protection $1,200.00 Prepaid Software Protection – 7 Yrs $7,200.00 On-Site Maintenance Annual On-Site Maintenance $6,000.00 Prepaid On-Site Maintenance – 7 Yrs $42,000.00 Hardware Protection Annual Hardware Protection $800.00 Prepaid Hardware Protection – 7 Yrs $4,800.00 Page 22 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Configuration Parameters - Elm Grove VIPER How many total E9-1-1 CAMA Trunks are required? 0 Total Number of FXO Lines 6 Total Number of ISDN-PRI channels (T1) 0 UPS for VIPER? Not Included Is ECCP required? Not Included Is Power Monitor required? Not Included Is VIPER ACD required? Not Included Answering Positions How many positions are there in the system? 2 Power 911 Intelligent Workstation Features Add-on for Radio Recorder Included Data Transfer to Remote FAX Machines (XDC) Not Included UPS on Workstation PCs (30 minutes) Not Included UPS on Servers Not Included IWS Programmable Keypads Not Included Power MIS and ePrinter Ad-hoc reporting required? Not Included Is Power MIS Required? Not Included ePrinter required? Included Miscellaneous Monitors? Not Included GIS Is MapFlex required? Not Included Page 23 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Model# Description Qty List Price Selling Price Total VIPER 912890/BB Media Kit Prebuilt Building Block 1 $100.00 $75.00 $75.00 912816 Cisco 2960-S 24 port switch 2 $2,590.00 $2,590.00 $5,180.00 912800 VIPER Gateway Shelf 1 $990.00 $742.50 $742.50 912807 4 Foot IT Cabinet 1 $3,300.00 $3,300.00 $3,300.00 912811 Application Server License 3 $995.00 $746.25 $2,238.75 912812 PBX Access License 2 $645.00 $483.75 $967.50 912813 48V Power Supply and Shelf - VIPER System 2 $995.00 $995.00 $1,990.00 912814 Admin Interface Module (AIM) 2 $1,400.00 $1,050.00 $2,100.00 Subtotal $16,593.75 A9-1-1 Connect 911509 A9‐1‐1 Call Handling Accessories 2 $530.00 $397.50 $795.00 911553 A9C HDT (Headset I/F) Module 2 $530.00 $397.50 $795.00 911554 A9C MTI (Misc Tel I/F) Module 2 $775.00 $581.25 $1,162.50 911555 A9C TPR (Third-Party Radio I/F) Module 2 $875.00 $656.25 $1,312.50 911501 A9C Desk Mounting Kit 2 $195.00 $146.25 $292.50 911510-1 A9C Bundle - Dual Core 2 $3,500.00 $2,625.00 $5,250.00 914121/1 IWS Workstation - Software and Configuration 2 $273.00 $273.00 $546.00 Subtotal $10,153.50 Power 911 913100 Power 911 Client Access License (CAL) 2 $9,995.00 $7,496.25 $14,992.50 913152 Power 911 Add-On Recorder for Radio 2 $600.00 $450.00 $900.00 913202 Power 911 Server Access License 2 $1,995.00 $1,496.25 $2,992.50 913152/CD ITRR Media Kit 1 $100.00 $75.00 $75.00 Subtotal $18,960.00 ePrinter 917310 ePrinter Software 1 $1,600.00 $1,200.00 $1,200.00 Subtotal $1,200.00 Page 24 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI TXT29-1-1 One-Time Fees ITXTOTF2 TXT29-1-1 Integrated with Power 911 One-time-fee per PSAP-Target Price (1-4 seats) 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $1,250.00 ePrinter Hardware 914957 Rocket Port Express Quadcable DB9, PCIe Card 1 $365.00 $365.00 $365.00 P10066 ePrinter Server Cable Kit 1 $16.00 $16.00 $16.00 Subtotal $381.00 Object Server Hardware 914962 IWS Server RACK - Type A 1 $2,673.00 $2,673.00 $2,673.00 914121/3 IWS Object Server - Underlying Software 1 $1,398.00 $1,398.00 $1,398.00 Subtotal $4,071.00 Peripheral Hardware 600150 Punch Blocks 1 $150.00 $150.00 $150.00 207-990000-046 25 Pair Amphenol Cable 1 $150.00 $150.00 $150.00 E10219 Keyboard 105 Keys English, Mouse Optical, USB Wired, Microsoft 1 $60.00 $60.00 $60.00 Subtotal $360.00 Network Equipment 912810/E Quad Ethernet Switch WIC 2 $600.00 $600.00 $1,200.00 912810/R 1921 Integrated Services Router 1 $1,100.00 $1,100.00 $1,100.00 Subtotal $2,300.00 Staging 950852 Front Room Equipment Staging - Per Position 2 $250.00 $250.00 $500.00 950853 Back Room Equipment Staging - Per Cabinet 1 $1,750.00 $1,750.00 $1,750.00 Subtotal $2,250.00 Page 25 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Project Survey 950100 Project Survey (per Site) 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 1 $200.00 $200.00 $200.00 Subtotal $1,700.00 Installation 950104 Intrado Professional Services (per Day) 2 $1,500.00 $1,500.00 $3,000.00 960575 Living Expense per Day per Person 4 $200.00 $200.00 $800.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $5,050.00 System Architect 950516 Network Provisioning Services per day 1 $1,500.00 $1,500.00 $1,500.00 Subtotal $1,500.00 Project Management 950510 Project Management Services 1 $0.00 $4,175.00 $4,175.00 Subtotal $4,175.00 Freight Charges FREIGHT Freight Charges 1 $0.00 $1,400.00 $1,400.00 Subtotal $1,400.00 Special System Discount DISCOUNT SYST System Discount 1 $0.00 ($14,000.00) ($14,000.00) Subtotal ($14,000.00) Total $57,344.25 Page 26 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Maintenance Services Model# Description Qty List Price Selling Price Total Price Software Subscription Annual Software Subscription 950999/SUB1 Software Subscription Service - 1 Year/Position 2 $1,500.00 $1,500.00 $3,000.00 Subtotal $3,000.00 Prepaid Software Subscription – 7 Yrs 950999/SUB1 Software Subscription Service - 1 Year/Position 14 $1,500.00 $1,500.00 $21,000.00 Subtotal $21,000.00 Software Protection and Remote Tech Support Annual Software Protection 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 2 $600.00 $600.00 $1,200.00 Subtotal $1,200.00 Prepaid Software Protection – 7 Yrs 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 12 $600.00 $600.00 $7,200.00 Subtotal $7,200.00 On-Site Maintenance Annual On-Site Maintenance 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 2 $3,000.00 $3,000.00 $6,000.00 Subtotal $6,000.00 Prepaid On-Site Maintenance – 7 Yrs 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 14 $3,000.00 $3,000.00 $42,000.00 Subtotal $42,000.00 Page 27 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Hardware Protection Annual Hardware Protection 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 2 $400.00 $400.00 $800.00 Subtotal $800.00 Prepaid Hardware Protection – 7 Yrs 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 12 $400.00 $400.00 $4,800.00 Subtotal $4,800.00 Recurring Fees TXT29-1-1 Recurring Charge – 7 Yrs ITXTMRF2 TXT29-1-1 Integrated with Power 911 Monthly recurring fee per PSAP- Target Price (1-4 seats) 84 $125.00 $125.00 $10,500.00 Subtotal $10,500.00 Page 28 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Optional Items and Services Model# Description Qty List Price Selling Price Total Price Satellite VIPER Node (SVN) 912812 PBX Access License 2 $645.00 $483.75 $967.50 912823/1 VIPER Secondary VoIP Soft Switch 1 $2,650.00 $2,650.00 $2,650.00 Subtotal $3,617.50 Page 29 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Summary - Muskego-Mukwonago-Elm Grove Additional Discount Item Cost Special System Discount ($24,503.00) Total: ($24,503.00) Model# Description Qty List Price Selling Price Total Special System Discount DISCOUNT SYST System Discount 1 $0.00 ($22,500.00) ($24,503.00) Subtotal ($24,503.00) Total ($22,500.00) Page 30 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Notes 1 This quote provides pricing and configuration for Host/Remote system for Muskego, Mukwonago PD and Elm Grove, Wisconsin. Muskego will serve as the Host VIPER. All sites will be two positions. Customer may access ePrinter directly through Object Server or Workstation (at Muskego). Additional VIPER Equipment Required: Two (2) modems to ALI database (Telco normally provides 4 wire dedicated modems - 202T type) One (1) ACDR Printer (serial printers i.e. Microline 320). One (1) Network Laser Printer. Amphenol cables and punch blocks. One (1) Dial-Up Line for Remote Monitoring and Maintenance must be provisioned. Additional Power IWS Equipment Required: Each Power IWS computer requires sufficient CAT5 Network Cabling (2 per position), not normally supplied by Intrado, to reach the Network switches (the switches are installed in the VIPER cabinet). The Standard Operating Procedure and Premise Information Modules require customer-input of data. 2 The Project Survey is intended to identify any additional miscellaneous equipment or services required to ensure smooth installation and operation of the quoted system. Additional costs may be incurred upon completion of the Project Survey. 3 The Software Subscription Service provides the customer with access to software upgrades including new features. This offering only provides for the availability of the software. Installation and training (if needed) are not included. Any required hardware or operating system changes are also not included. Intrado will provide periodic software release bulletins to customers which announce and explain new feature releases for Intrado Software. Customers may then request the new release or version from Intrado, based on applicability of the release to Customer’s System. The customer is responsible for installation of all these releases, unless the On-Site Maintenance Service is purchased. If On-Site Maintenance has not been purchased and the customer prefers to have Intrado deploy a new release, Intrado will dispatch appropriate personnel to perform the upgrade on a mutually agreed upon date at Intrado’s then current prices for such services. Page 31 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI 4 Software Protection and Remote Technical Support is a coverage requirement with the purchase and ownership of Intrado CPE system equipment. The coverage requirement is effective after the expiration of the system warranty, but a purchase order for the service, for at least for a one year duration, is required at the time of any new system purchase. Software Protection and Remote Technical Support cannot be deleted from quotes or system orders. Once a Software Protection and Remote Technical Support service contract is established for the site during system initial purchase, all items subsequently added to the site will not require an additional contract, but the acquisition of additional positions will increase the price of the services. a. For sites with one year coverage contracts, the increased price will be reflected in the quote at the next contract renewal point. b. For sites with multi-year agreements, the customer will be required to retract the remaining years of the original purchase order and issue a new purchase order for the remaining period covering the original system and new positions. If a contract for Software Protection and Remote Technical Support expires without renewal, causing a lapse in coverage, the customer’s access to the Support Center will be discontinued and a notification of services termination will be issued. Reinstatement of the lapsed coverage will require the following from the customer: a) Payment in full for the lapsed period at the prevailing per-seat rate b) Purchase of a new maintenance agreement (one-year or five-year) c) System Recertification fees in the form of a Class A inspection at $1,500.00 per day plus related travel and expense charges. Software Protection This offering provides for the availability of software product updates. Installation and training (if needed) are not included. Intrado will publish periodic software release bulletins to customers which announce important product updates for Intrado Software. Customers may then request the new update from Intrado, based on applicability of the release to Customer’s System. Customer is responsible for installation of all these releases, unless the On-Site Maintenance Service is purchased. If On-Site Maintenance has not been purchased and the customer prefers to have Intrado deploy a new release, Intrado will dispatch appropriate personnel to perform the upgrade on a mutually agreed upon date at Intrado’s then current prices for such services. Remote Technical Support Support is provided by associates who specialize in the diagnosis and resolution of system performance issues. Remote Technical Support is available 24/7 through both a toll free hotline and a secure customer Internet portal. All service inquiries are tracked by a state-of-the-art CRM trouble ticket system that can be queried by customers through the online portal to obtain the most up-to-date status on their issues. Page 32 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI 5 On-site Support Services are primarily designed to assist with issues that require System expertise in troubleshooting and restoration at the customer’s location. On-site Support Services include travel costs and time and labor related to the service incident. Also included in the service are quarterly on-site preventative and routine maintenance reviews (four per year) of the customer’s Intrado System. These maintenance visits can include the installation of routine updates to software. Training, configuration changes, reprogramming and System upgrade labor are not included in this offering, but are available for purchase. On-Site Support Services options include the designation of a technician dedicated specifically to the customer’s deployment(s), or alternately a non-dedicated resource available for use with other customers. Intrado may engage third-party vendors to provide the On-Site Support Services." This service complements the application Software Evergreen program and provides the customer with the option of getting updates for the Operating Systems and SQL Database products without the need to purchase new licenses. This service is only available in a 1-year plan, and must be purchased together with the O/S software. The service does not include implementation, installation or testing and corrections of the updated software. The customer shall acknowledge his responsibility for adequate testing of each O/S update/upgrade prior deployment in a live production environment. 6 The Hardware Protection Service provides for the replacement of any non-operating Intrado provided hardware component, with the exception of monitors. This offering only provides for the replacement of the hardware item. Installation services and training (if needed) are not included. This service does not cover items where warranty has been voided due to abuse, Force Majeure or other actions. When the Intrado Technical Support Center concludes that an item is non-operational, a fully functioning new or refurbished unit will be shipped to the customer. This unit will then become the property of the customer and will restore the functionality of the non-working item, but it may not be the exact same model as the original. The shipment of the replacement item will include a pre-printed shipping label used for the return of the nonworking item from the customer Page 33 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI 7 All inter-site connectivity is the responsibility of Intrado. WAN equipment, software, and connectivity to be procured, installed, and configured by the customer. Intrado always recommends full redundancy. However a non redundant option is quoted as per Customer's request. WAN Requirements • Layer 3 routing must be provided between all locations • Certified CAT5e/CAT6 between all network switches • Guaranteed Bandwidth for all Intrado applications • Low Latency (< 40ms) • Low Jitter (< 5ms) • Support for DHCP Relay/Forwarding (per RFC 1542) from all VIPER subnets to their associated primary Application Server • Support for QoS (Quality of Service) as needed • Security against intrusion and virus attack • Reliable links (fault tolerant) – no single point of failure may cause a Layer 3 disruption for more than four (4) seconds, multicast may not be disrupted for more than ten (10) seconds. • DNS Caching and forwarding from satellite sites to all VIPER Application Servers • Support for Multicast traffic between all subnets of a discrete VIPER system (however Multicast traffic between satellite subnets is not required). • Multicast traffic must not pass between separate discrete VIPER systems • A Dial-Up Line for Remote Monitoring and Maintenance must be provisioned. 8 Comprehensive Project Management (CPM) is a service offered to partners that do not have a Project Manager assigned to the project, where Intrado provides a Project Manager that coordinates all project activity. The CPM provides complete, end-to-end project management support and services that could include on-site support, project documentation, formal reporting, as well as coordination of deliveries both internally as well as with the partner and the end customer. The CPM level of service includes all services in the basic level plus the following: • Site survey is reviewed (or initiated and then reviewed) to verify that site and system environment are ready for installation • Scope of Work is completed (includes a Project Schedule of key dates) • Review system design Page 34 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI • Site and/or network diagram are completed as required • 3rd Party contractors included in the sales order are contacted and managed • Project kick-off meeting is scheduled with the end customer and held via conference call or optionally on site • Comprehensive risk assessment and mitigation planning • Overall project coordination • Weekly project status meetings are scheduled, led and documented • Customer configuration for staging is collected and communicated • Equipment staging (if ordered) and shipping is managed" • Coordinate on-site delivery • Equipment receipt and inventory is validated • Intrado resources are scheduled and managed with project implementation and cut-over requirements • Maintain all project related communications and documentation • Complete Site Book for delivery to end customer at time of handover to service • Variable: Project Manager Presence on-site (with additional per day and travel cost components). This is typically required for project kickoff (if on-site), final site evaluation, and cut-over project management services 9 This quote provides the services and equipment to provide TXT29-1-1 Services for a 7 Year contract period. Terms and Conditions specific to TXT29-1-1 Service are contained in the A9-1-1 TXT29-1-1 Power Service Guide, located at www.Intrado.com/terms. 10 ITS is not an option to support voice 911 calls or ALI services. Intrado’s responsibility for service performance is limited to its equipment and Intrado-provided network. Customer understands and accepts that the overall service availability of the Customer provided public Internet path will be impacted by the reliability of the public Internet connection provided by the Customer. Customer takes sole responsibility to restore the Internet connection with their selected Internet Service Provider (ISP). Equipment charges will be assessed upon delivery of equipment. Unless provided by Intrado, Customer understands and accepts that the overall service availability impacted by outages on the PSAP WAN. Unless provided by Intrado, Customer takes sole responsibility to restore the Internet connectivity between their geographically dispersed locations. After installation of the ITS VPN a TXT29-1-1 capability demonstration will be conducted. After successful completion of the capability demonstration the customer has seven days to acknowledge acceptance of the service or acceptance will be assumed and billing for the ITS service will commence. Page 35 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI The Customer is required to provide a routable IP address and provide Ethernet connection to the ITS PSAP router. Installation of the ITS routers is included in the ITS monthly recurring fee. Terms and conditions specific to ITS service are contained in the ITS Service Guide. 11 Notwithstanding anything to the contrary in the Intrado Web Terms referenced on the cover page of this Quote, the following terms will amend and supersede the corresponding section of such Web Terms: 1. Section 2.1 and 2.2. Intrado acknowledges that Customer will host and use the Software for its own benefit and for the benefit of Mukwonago, WI and Elm Grove, WI. 2. Section 5.1. The last sentence is amended to read: THE TOTAL LIABILITY OF INTRADO FOR ANY OBLIGATION UNDER SECTION 6.1 (INTRADO INDEMNITY) WILL BE LIMITED TO $5,000,000, AND FOR ANY OTHER REASON WILL BE LIMITED TO $2,000,000. 3. Section 6.2. The following is added to the end of Section 6.2: Nothing contained within this paragraph or contract is intended to be a waiver or estoppel of any contracting municipality or its insurer to rely upon the limitations, defenses, and immunities contained within Wisconsin law, including those contained within Wisconsin Statutes Section 893.80, 895.52, and 345.05. To the extent that indemnification is available and enforceable, the municipality or its insurer shall not be liable in indemnity or contribution for an amount greater than the limits of liability for municipal claims established by Wisconsin law. 4. Section 8.2. The following language is added to the end of Section 8.2: , as further described in Exhibit A. 5. Section 12. The following new sentence is added to the end of Section 12: Maintenance and Support fees for the first 7 years of this Quote will not increase; any subsequent increase will not be greater than 5% over the previous year’s fees. 6. Section 13. Customer’s obligations are waived under Section 13. Page 36 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI 7. Section 15.1. Under Section 15.1, the phrase “(except for its payment obligations)” is deleted. 8. Section 15.5. References to Colorado law are modified to refer to Wisconsin law. 9. Exhibit A. The following paragraphs are added to Exhibit A, and govern in the event of any conflict with other terms in Exhibit A: 6. Procedure: Customer and Intrado recognize that applying applicable FOIA and Wisconsin public records laws to particular records requests can be difficult, in light of copyright and other confidentiality protections. To ensure that applicable laws are followed, both with regard to private rights, and with regard to public records laws, Customer and Intrado agree as follows. When Customer receives public records requests for matters that Customer believes might be proprietary or confidential information, Customer will notify Intrado of the request. Within three (3) days of such notification (subject to extension of time upon mutual written agreement), Intrado shall either provide Customer with the record that is requested, for release to the requestor; or Intrado shall advise Customer that Intrado objects to the release of the requested information, and the basis for the objection. If for any reason Customer concludes that Customer is obligated to provide a record to a requestor that is in Intrado's possession, Intrado shall provide such records to Customer immediately upon Customer's request. Intrado shall not charge for work performed under this paragraph, except for the "actual, necessary and direct" charge of responding to the records request, as that is defined and interpreted in Wisconsin law. 7. Responsibility: In addition to, and not to the exclusion or prejudice of, any provisions of this agreement or documents incorporated herein by reference, Intrado shall indemnify and save harmless and agrees to accept tender of defense and to defend and pay any and all legal, accounting, consulting, engineering and other expenses relating to the defense of any claim asserted or imposed upon the Customer, its officers, agents, employees and independent contractors growing out of (i) Customer's denial of a records request, based upon objections made by Intrado, or (ii) Intrado's failure to provide records to Customer upon Customer's request; or (iii) Customer's charges made to a records requestor, based upon reimbursement of costs Intrado charged to Customer in responding to a records request; or (iv) Customer's lack of timely response to a records request, following Intrado's failure to timely respond to Customer as required herein; or (v) Customer's provision of records to a requestor that were provided to Customer by Intrado in response to a records request. Intrado's claims of proprietary rights, or any other copyright or confidentiality claims, shall be waived such that Customer may provide all requested documents, programs, data, and other records to the requestor, upon failure by Intrado to defend, indemnify or hold harmless the Customer as required herein, and/or upon judgment of a court having jurisdiction in the matter requiring release of such records. Page 37 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Terms SUBMIT P.O. ordermanagement@intrado.com PRICING All prices are in USD Taxes, if applicable, are extra. Shipping charges are extra unless specified on the quote. SHIPPING TERMS FCA (Montreal), INCOTERMS 2010 PAYMENT Per Contract DELIVERY TBD VALIDITY Quote is valid until 120 Days. However, part numbers beginning with Q, such as QXXXXX, constitute unique third-party components. These components, including model and price, (i) may be subject to change at any time; and (ii) are non-cancellable, non-refundable, and non- exchangeable at any time. COMMON COUNCIL - CITY OF MUSKEGO RESOLUTION #071-2015 ACCEPTANCE OF QUOTE FOR PURCHASE OF INTRADO VIPER SYSTEM (911 UPGRADE) WHEREAS, The 2015 adopted budget included funds to upgrade the City’s 911 system; and WHEREAS, The City proposes to purchase the Intrado VIPER System for a total cost of $462,165.73 with the understanding that the hardware, software and services are intended to be used by the City of Muskego, the Village of Mukwonago, and the Village of Elm Grove; and WHEREAS, The City will seek reimbursement of one-third of the total costs of the attached Purchase Order from the Village of Mukwonago and the Village of Elm Grove; and WHEREAS, The Finance Committee has recommended approval of the purchase. NOW, THEREFORE, BE IT RESOLVED That the Common Council of the City of Muskego, upon the recommendation of the Finance Committee, does hereby accept the quote for the purchase of the Intrado VIPER System subject to the conditions stated above. BE IT FURTHER RESOLVED That the Mayor and Clerk-Treasurer are hereby authorized to execute the proposal in the name of the City and make any technical corrections in consultation with the City Attorney. BE IT FURTHER RESOLVED That Resolution #069-2015 is hereby repealed. DATED THIS DAY OF , 2015. SPONSORED BY: FINANCE COMMITTEE This is to certify that this is a true and accurate copy of Resolution #071-2015 which was adopted by the Common Council of the City of Muskego. Clerk-Treasurer 6/15jmb PURCHASE ORDER Bill to: City of Muskego Sharon Mueller, Finance Director W182S8200 Racine Avenue Muskego, WI 53150 Vendor: Intrado Systems Corp. Attn: Order Management 1601 Dry Creek Drive Longmont, CO 80503 ordermanagement@intrado.com Purchase Order No.: __________________ Ship to: City of Muskego Police Department W183S8150 Racine Avenue Muskego, WI 53150 Tax Exempt per WI Statute 77.54(9a)(b) Tax ID No.: ________________________ Date Ordered: ________________________ Qty Description Unit Price Amount 1 VIPER $72,376.75 1 A9-1-1 Connect $28,822.50 1 Power 911 $47,587.48 1 ePrinter $3,600.00 1 TXT29-1-1 One-Time-Fees $5,625.00 1 IWS Hardware $33,507.00 1 Professional Services $69,200.00 1 Freight Charges $4,200.00 1 Special System Discount ($71,853.00) System, Implementation, and Discount Subtotal: $193,065.73 1 TXT29-1-1 Year One Fees (7 Yr Contract) $4,500.00 1 ITS Year One Fees (7 Yr Contract) $1,800.00 TXT29-1-1 and ITS (Year One) Subtotal: $6,300.00 1 Software Subscription $9,000.00 1 Software Protection and Remote Technical Support $0.00 1 On-Site $18,000.00 1 Hardware Support $0.00 Maintenance (Year One) Subtotal: $27,000.00 Total $226,365.73 Maintenance and Recurring Fees (Years Two Through Seven) $39,300.00 $235,800.00* Grand Total including Seven Yr Maintenance and Recurring Fees $462,165.73* Intrado and the City of Muskego agree that this hardware, software, and services, are intended to be used by three municipal entities, the City of Muskego, the Village of Mukwonago, and the Village of Elm Grove, Wisconsin. Intrado agrees and understands that the City of Muskego will, by separate intergovernmental agreement, seek reimbursement of one-third of the total costs of this Purchase Order from the Village of Mukwonago and the Village of Elm Grove, respectively. All terms and conditions of the Intrado VIPER System for Muskego-Mukwonago-Elm Grove, WI Quote Number: 4006, Version 6 are incorporated herein by reference, including, but not limited to, modifications to the terms and conditions shown within the notes shown on pages 30 to 36 of the Quote. The City of Muskego and Intrado intend to hereby form a binding agreement and represent that the signatures shown below have been duly authorized by their corporate entities, respectively. All inquiries from Intrado to the City regarding this Purchase Order should be made to: John Wisniewski, City of Muskego, Director of Information Technology, W182 S8200 Racine Avenue, Muskego, Wisconsin, 53150, Phone: (262) 679-4150, Fax: (262) 679-4106, Email: jwisiewski@cityofmuskego.org. *Annual maintenance and recurring fees in Years 2 through 7 are at the City’s option, each year. Dated this _____ day of __________, 2015. INTRADO SYSTEMS CORP. ___________________________________ By:________________________________ STATE OF WISCONSIN ) ) ss. COUNTY OF WAUKESHA ) Personally came before me on this _________ day of ________________, 20________, the above - named executed the foregoing instrument and acknowledged the same. ____________________________ NOTARY PUBLIC, STATE OF WI My Commission Expires: ________ Dated this _____ day of __________, 2015. CITY OF MUSKEGO _________________________________ Kathy Chiaverotti, Mayor ATTEST: ______________________________ Sharon Mueller, Clerk B:\MyFiles\Muskego\911\PURCHASE ORDER.06-17-15 The applicable terms and conditions located at http://www.intrado.com/terms will apply to this Quote, unless (i) the parties have entered into a separate mutually executed agreement relating to the products or services under this Quote, or Customer is purchasing under a cooperative purchasing agreement referenced in this Quote. Customer’s issuance of a purchase order for any or all of the items described in this Quote will constitute acknowledgement and acceptance of such terms. The terms of this Quote will govern any conflict with any of the foregoing or any Customer purchase order, and no additional terms in Customer’s purchase order will apply. Intrado VIPER System for Muskego-Mukwonago-Elm Grove, WI (Direct Sale) Quote Number: 4006 Version: 6 Page 2 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Summary – All Sites Item Cost VIPER $72,376.75 A9-1-1 Connect $28,822.50 Power 911 $47,587.48 ePrinter $3,600.00 TXT29-1-1 One-Time Fees $5,625.00 IWS Hardware $33,507.00 Professional Services $69,200.00 Freight Charges $4,200.00 Special System Discount ($71,853.00) System, Implementation, and Discount Subtotal: $193,065.73 TXT29-1-1 Year One Fees (7 Yr Contract) $4,500.00 ITS Year One Fees (7 Yr Contract) $1,800.00 TXT29-1-1 and ITS (Year One) Subtotal: $6,300.00 Software Subscription $9,000.00 Software Protection and Remote Technical Support $0.00 On-Site $18,000.00 Hardware Support $0.00 Maintenance (Year One) Subtotal: $27,000.00 Total $226,365.73 Divided into equal totals for each site: Muskego $75,455.25 Mukwonago $75,455.24 Elm Grove $75,455.24 Page 3 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Maintenance and Recurring Fee Summary – All Sites Item Cost TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 2 Total $39,300.00 TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 3 Total $39,300.00 TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 4 Total $39,300.00 TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 5 Total $39,300.00 Page 4 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 6 Total $39,300.00 TXT29-1-1 Recurring Charges $6,300.00 Annual Software Subscription $9,000.00 Annual Software Protection $3,600.00 Annual On-Site Maintenance $18,000.00 Annual Hardware Protection $2,400.00 Year 7 Total $39,300.00 Total 7 Year Cost of Maintenance and Equipment $462,165.73 Maintenance and Recurring Fees Divided into equal totals for each site: Annual Y2-7 Total Y2-7 Muskego $13,100.00 $78,600.00 Mukwonago $13,100.00 $78,600.00 Elm Grove $13,100.00 $78,600.00 Page 5 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6 - Muskego-Mukwonago-Elm Grove, WI Summary - Muskego Item Cost VIPER $39,189.25 A9-1-1 Connect $9,607.50 Power 911 $9,667.48 ePrinter $1,200.00 TXT29-1-1 One-Time Fees $3,125.00 IWS Hardware $18,191.00 Professional Services $39,850.00 Freight Charges $1,400.00 Special System Discount ($19,350.00) Total: $102,880.23 Maintenance Summary Item Cost Software Subscription Annual Software Subscription $3,000.00 Prepaid Software Subscription – 7 Yrs $21,000.00 Software Protection and Remote Tech Support Annual Software Protection $1,200.00 Prepaid Software Protection – 7 Yrs $7,200.00 On-Site Maintenance Annual On-Site Maintenance $6,000.00 Prepaid On-Site Maintenance – 7 Yrs $42,000.00 Hardware Protection Annual Hardware Protection $800.00 Prepaid Hardware Protection – 7 Yrs $4,800.00 Page 6 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Configuration Parameters - Muskego VIPER How many total E9-1-1 CAMA Trunks are required? 11 Total Number of FXO Lines 6 Total Number of ISDN-PRI channels (T1) 0 UPS for VIPER? Not Included Is ECCP required? Not Included Is Power Monitor required? Not Included Is VIPER ACD required? Not Included Answering Positions How many positions are there in the system? 2 Power 911 Intelligent Workstation Features Add-on for Radio Recorder Included Data Transfer to Remote FAX Machines (XDC) Not Included UPS on Workstation PCs (30 minutes) Not Included UPS on Servers Not Included IWS Programmable Keypads Not Included Power MIS and ePrinter Ad-hoc reporting required? Not Included Is Power MIS Required? Not Included ePrinter required? Included Miscellaneous Monitors? Not Included GIS Is MapFlex required? Not Included Page 7 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Model# Description Qty List Price Selling Price Total VIPER 912807/BB 4 foot Cabinet Prebuilt Building Block 1 $18,638.00 $18,638.00 $18,638.00 912890/BB Media Kit Prebuilt Building Block 1 $100.00 $75.00 $75.00 912819/24 Cisco 3750 24 port switch 2 $3,445.00 $3,445.00 $6,890.00 912800 VIPER Gateway Shelf 3 $990.00 $742.50 $2,227.50 912801 CAMA Interface Module (CIM) 3 $2,690.00 $2,017.50 $6,052.50 912811 Application Server License 3 $995.00 $746.25 $2,238.75 912812 PBX Access License 2 $645.00 $483.75 $967.50 912814 Admin Interface Module (AIM) 2 $1,400.00 $1,050.00 $2,100.00 Subtotal $39,189.25 A9-1-1 Connect 911509 A9‐1‐1 Call Handling Accessories 2 $530.00 $397.50 $795.00 911553 A9C HDT (Headset I/F) Module 2 $530.00 $397.50 $795.00 911554 A9C MTI (Misc Tel I/F) Module 2 $775.00 $581.25 $1,162.50 911555 A9C TPR (Third-Party Radio I/F) Module 2 $875.00 $656.25 $1,312.50 911501 A9C Desk Mounting Kit 2 $195.00 $146.25 $292.50 911510-1 A9C Bundle - Dual Core 2 $3,500.00 $2,625.00 $5,250.00 914121/1 IWS Workstation - Software and Configuration 2 $273.00 $273.00 $546.00 Subtotal $10,153.50 Power 911 913100 Power 911 Client Access License (CAL) 2 $9,995.00 $0.00 $0.00 913100/U Power 911 Client Access License Upgrade 2 $4,997.50 $3,748.12 $7,496.24 913152/U Power 911 Add-On Recorder for Radio Upgrade 2 $300.00 $225.00 $450.00 913202 Power 911 Server Access License 2 $1,995.00 $0.00 $0.00 913202/U Power 911 Server Access License Upgrade 2 $997.50 $748.12 $1,496.24 913152/CD/U ITRR Upgrade Media Kit 1 $300.00 $225.00 $225.00 Subtotal $9,667.48 Page 8 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI ePrinter 917310 ePrinter Software 1 $1,600.00 $1,200.00 $1,200.00 Subtotal $1,200.00 TXT29-1-1 One-Time Fees ITXTOTF2 TXT29-1-1 Integrated with Power 911 One-time-fee per PSAP-Target Price (1-4 seats) 1 $1,250.00 $1,250.00 $1,250.00 P10063 ITS Equipment 1 $1,875.00 $1,875.00 $1,875.00 Subtotal $3,125.00 Power 911 Hardware 914960 IWS Server RACK Bundle - Type A 1 $5,415.00 $5,415.00 $5,415.00 914957 Rocket Port Express Quadcable DB9, PCIe Card 1 $365.00 $365.00 $365.00 Subtotal $5,780.00 ePrinter Hardware 914102/EP E-Printer Desktop 1 $1,715.00 $1,715.00 $1,715.00 Subtotal $1,715.00 Common Hardware 914956 1U Keyboard/LCD/Trackball/8-Port KVM 1 $2,560.00 $2,560.00 $2,560.00 P10114/R Backup Disk Solution for Windows Server (Rack-Mount) 1 $3,400.00 $3,400.00 $3,400.00 Subtotal $5,960.00 Peripheral Hardware 915109/P Alarm Panel (Includes Power Supply) 1 $990.00 $990.00 $990.00 600150 Punch Blocks 3 $150.00 $150.00 $450.00 207-990000-046 25 Pair Amphenol Cable 3 $150.00 $150.00 $450.00 Subtotal $1,890.00 Page 9 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Network Equipment 912810/E Quad Ethernet Switch WIC 2 $600.00 $600.00 $1,200.00 912810/R 1921 Integrated Services Router 1 $1,100.00 $1,100.00 $1,100.00 Subtotal $2,300.00 Staging 950852 Front Room Equipment Staging - Per Position 2 $250.00 $250.00 $500.00 950853 Back Room Equipment Staging - Per Cabinet 1 $1,750.00 $1,750.00 $1,750.00 Subtotal $2,250.00 Project Survey 950100 Project Survey (per Site) 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 3 $200.00 $200.00 $600.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $3,350.00 Installation 950104 Intrado Professional Services (per Day) 5 $1,500.00 $1,500.00 $7,500.00 960575 Living Expense per Day per Person 7 $200.00 $200.00 $1,400.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $10,150.00 System Architect 950516 Network Provisioning Services per day 2 $1,500.00 $1,500.00 $3,000.00 Subtotal $3,000.00 Call Taker and Admin Training 960780 Power 911 Administrator Training 1 $1,500.00 $1,500.00 $1,500.00 960801 Power 911 User Training 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 4 $200.00 $200.00 $800.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $5,050.00 Page 10 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Project Management 950510/2 Project Management Services for Standard VIPER - 1-5 Positions 1 $9,750.00 $9,750.00 $9,750.00 Subtotal $9,750.00 CCS Training P10087 CCS Training 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 1 $200.00 $200.00 $200.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $2,950.00 ITS Installation (Offset by Discount) 950104 Intrado Professional Services (per Day) 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 3 $200.00 $200.00 $600.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $3,350.00 Freight Charges FREIGHT Freight Charges 1 $0.00 $1,400.00 $1,400.00 Subtotal $1,400.00 Special System Discount DISCOUNT SVC Service Discount 1 $0.00 ($3,350.00) ($3,350.00) DISCOUNT SYST System Discount 1 $0.00 ($16,000.00) ($16,000.00) Subtotal ($19,350.00) Total $102,880.23 Page 11 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Maintenance Services Model# Description Qty List Price Selling Price Total Price Software Subscription Annual Software Subscription 950999/SUB1 Software Subscription Service - 1 Year/Position 2 $1,500.00 $1,500.00 $3,000.00 Subtotal $3,000.00 Prepaid Software Subscription – 7 Yrs 950999/SUB1 Software Subscription Service - 1 Year/Position 14 $1,500.00 $1,500.00 $21,000.00 Subtotal $21,000.00 Software Protection and Remote Tech Support Annual Software Protection 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 2 $600.00 $600.00 $1,200.00 Subtotal $1,200.00 Prepaid Software Protection – 7 Yrs 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 12 $600.00 $600.00 $7,200.00 Subtotal $7,200.00 On-Site Maintenance Annual On-Site Maintenance 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 2 $3,000.00 $3,000.00 $6,000.00 Subtotal $6,000.00 Prepaid On-Site Maintenance – 7 Yrs 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 14 $3,000.00 $3,000.00 $42,000.00 Subtotal $42,000.00 Page 12 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Hardware Protection Annual Hardware Protection 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 2 $400.00 $400.00 $800.00 Subtotal $800.00 Prepaid Hardware Protection – 7 Yrs 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 12 $400.00 $400.00 $4,800.00 Subtotal $4,800.00 Recurring Fees Model# Description Qty List Price Selling Price Total Price TXT29-1-1 Recurring Charge – 7 Yrs ITXTMRF2 TXT29-1-1 Integrated with Power 911 Monthly recurring fee per PSAP- Target Price (1-4 seats) 84 $125.00 $125.00 $10,500.00 P10064 ITS Service (Monthly) 84 $150.00 $150.00 $12,600.00 Subtotal $23,100.00 Page 13 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6 - Muskego-Mukwonago-Elm Grove, WI Summary - Mukwonago PD Item Cost VIPER $16,593.75 A9-1-1 Connect $9,607.50 Power 911 $18,960.00 ePrinter $1,200.00 TXT29-1-1 One-Time Fees $1,250.00 IWS Hardware $7,658.00 Professional Services $14,675.00 Freight Charges $1,400.00 Special System Discount ($14,000.00) Total: $57,344.25 Maintenance Summary Item Cost Software Subscription Annual Software Subscription $3,000.00 Prepaid Software Subscription – 7 Yrs $21,000.00 Software Protection and Remote Tech Support Annual Software Protection $1,200.00 Prepaid Software Protection – 7 Yrs $7,200.00 On-Site Maintenance Annual On-Site Maintenance $6,000.00 Prepaid On-Site Maintenance – 7 Yrs $42,000.00 Hardware Protection Annual Hardware Protection $800.00 Prepaid Hardware Protection – 7 Yrs $4,800.00 Page 14 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Configuration Parameters - Mukwonago PD VIPER How many total E9-1-1 CAMA Trunks are required? 0 Total Number of FXO Lines 6 Total Number of ISDN-PRI channels (T1) 0 UPS for VIPER? Not Included Is ECCP required? Not Included Is Power Monitor required? Not Included Is VIPER ACD required? Not Included Answering Positions How many positions are there in the system? 2 Power 911 Intelligent Workstation Features Add-on for Radio Recorder Included Data Transfer to Remote FAX Machines (XDC) Not Included UPS on Workstation PCs (30 minutes) Not Included UPS on Servers Not Included IWS Programmable Keypads Not Included Power MIS and ePrinter Ad-hoc reporting required? Not Included Is Power MIS Required? Not Included ePrinter required? Included Miscellaneous Monitors? Not Included GIS Is MapFlex required? Not Included Page 15 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Model# Description Qty List Price Selling Price Total VIPER 912890/BB Media Kit Prebuilt Building Block 1 $100.00 $75.00 $75.00 912816 Cisco 2960-S 24 port switch 2 $2,590.00 $2,590.00 $5,180.00 912800 VIPER Gateway Shelf 1 $990.00 $742.50 $742.50 912807 4 Foot IT Cabinet 1 $3,300.00 $3,300.00 $3,300.00 912811 Application Server License 3 $995.00 $746.25 $2,238.75 912812 PBX Access License 2 $645.00 $483.75 $967.50 912813 48V Power Supply and Shelf - VIPER System 2 $995.00 $995.00 $1,990.00 912814 Admin Interface Module (AIM) 2 $1,400.00 $1,050.00 $2,100.00 Subtotal $16,593.75 A9-1-1 Connect 911509 A9‐1‐1 Call Handling Accessories 2 $530.00 $397.50 $795.00 911553 A9C HDT (Headset I/F) Module 2 $530.00 $397.50 $795.00 911554 A9C MTI (Misc Tel I/F) Module 2 $775.00 $581.25 $1,162.50 911555 A9C TPR (Third-Party Radio I/F) Module 2 $875.00 $656.25 $1,312.50 911501 A9C Desk Mounting Kit 2 $195.00 $146.25 $292.50 911510-1 A9C Bundle - Dual Core 2 $3,500.00 $2,625.00 $5,250.00 914121/1 IWS Workstation - Software and Configuration 2 $273.00 $273.00 $546.00 Subtotal $10,153.50 Power 911 913100 Power 911 Client Access License (CAL) 2 $9,995.00 $7,496.25 $14,992.50 913152 Power 911 Add-On Recorder for Radio 2 $600.00 $450.00 $900.00 913202 Power 911 Server Access License 2 $1,995.00 $1,496.25 $2,992.50 913152/CD ITRR Media Kit 1 $100.00 $75.00 $75.00 Subtotal $18,960.00 ePrinter 917310 ePrinter Software 1 $1,600.00 $1,200.00 $1,200.00 Subtotal $1,200.00 Page 16 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI TXT29-1-1 One-Time Fees ITXTOTF2 TXT29-1-1 Integrated with Power 911 One-time-fee per PSAP-Target Price (1-4 seats) 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $1,250.00 ePrinter Hardware 914957 Rocket Port Express Quadcable DB9, PCIe Card 1 $365.00 $365.00 $365.00 P10066 ePrinter Server Cable Kit 1 $16.00 $16.00 $16.00 Subtotal $381.00 Object Server Hardware 914962 IWS Server RACK - Type A 1 $2,673.00 $2,673.00 $2,673.00 914121/3 IWS Object Server - Underlying Software 1 $1,398.00 $1,398.00 $1,398.00 Subtotal $4,071.00 Peripheral Hardware 600150 Punch Blocks 1 $150.00 $150.00 $150.00 207-990000-046 25 Pair Amphenol Cable 1 $150.00 $150.00 $150.00 E10219 Keyboard 105 Keys English, Mouse Optical, USB Wired, Microsoft 1 $60.00 $60.00 $60.00 Subtotal $360.00 Network Equipment 912810/E Quad Ethernet Switch WIC 2 $600.00 $600.00 $1,200.00 912810/R 1921 Integrated Services Router 1 $1,100.00 $1,100.00 $1,100.00 Subtotal $2,300.00 Staging 950852 Front Room Equipment Staging - Per Position 2 $250.00 $250.00 $500.00 950853 Back Room Equipment Staging - Per Cabinet 1 $1,750.00 $1,750.00 $1,750.00 Subtotal $2,250.00 Page 17 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Project Survey 950100 Project Survey (per Site) 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 1 $200.00 $200.00 $200.00 Subtotal $1,700.00 Installation 950104 Intrado Professional Services (per Day) 2 $1,500.00 $1,500.00 $3,000.00 960575 Living Expense per Day per Person 4 $200.00 $200.00 $800.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $5,050.00 System Architect 950516 Network Provisioning Services per day 1 $1,500.00 $1,500.00 $1,500.00 Subtotal $1,500.00 Project Management 950510 Project Management Services 1 $0.00 $4,175.00 $4,175.00 Subtotal $4,175.00 Freight Charges FREIGHT Freight Charges 1 $0.00 $1,400.00 $1,400.00 Subtotal $1,400.00 Special System Discount DISCOUNT SYST System Discount 1 $0.00 ($14,000.00) ($14,000.00) Subtotal ($14,000.00) Total $57,344.25 Page 18 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Maintenance Services Model# Description Qty List Price Selling Price Total Price Software Subscription Annual Software Subscription 950999/SUB1 Software Subscription Service - 1 Year/Position 2 $1,500.00 $1,500.00 $3,000.00 Subtotal $3,000.00 Prepaid Software Subscription – 7 Yrs 950999/SUB1 Software Subscription Service - 1 Year/Position 14 $1,500.00 $1,500.00 $21,000.00 Subtotal $21,000.00 Software Protection and Remote Tech Support Annual Software Protection 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 2 $600.00 $600.00 $1,200.00 Subtotal $1,200.00 Prepaid Software Protection – 7 Yrs 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 12 $600.00 $600.00 $7,200.00 Subtotal $7,200.00 On-Site Maintenance Annual On-Site Maintenance 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 2 $3,000.00 $3,000.00 $6,000.00 Subtotal $6,000.00 Prepaid On-Site Maintenance – 7 Yrs 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 14 $3,000.00 $3,000.00 $42,000.00 Subtotal $42,000.00 Page 19 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Hardware Protection Annual Hardware Protection 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 2 $400.00 $400.00 $800.00 Subtotal $800.00 Prepaid Hardware Protection – 7 Yrs 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 12 $400.00 $400.00 $4,800.00 Subtotal $4,800.00 Recurring Fees TXT29-1-1 Recurring Charge – 7 Yrs ITXTMRF2 TXT29-1-1 Integrated with Power 911 Monthly recurring fee per PSAP- Target Price (1-4 seats) 84 $125.00 $125.00 $10,500.00 Subtotal $10,500.00 Page 20 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Optional Items and Services Model# Description Qty List Price Selling Price Total Price Satellite VIPER Node (SVN) 912812 PBX Access License 2 $645.00 $483.75 $967.50 912823/1 VIPER Secondary VoIP Soft Switch 1 $2,650.00 $2,650.00 $2,650.00 Subtotal $3,617.50 Page 21 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Summary - Elm Grove Item Cost VIPER $16,593.75 A9-1-1 Connect $9,607.50 Power 911 $18,960.00 ePrinter $1,200.00 TXT29-1-1 One-Time Fees $1,250.00 IWS Hardware $7,658.00 Professional Services $14,675.00 Freight Charges $1,400.00 Special System Discount ($14,000.00) Total: $57,344.25 Maintenance Summary Item Cost Software Subscription Annual Software Subscription $3,000.00 Prepaid Software Subscription – 7 Yrs $21,000.00 Software Protection and Remote Tech Support Annual Software Protection $1,200.00 Prepaid Software Protection – 7 Yrs $7,200.00 On-Site Maintenance Annual On-Site Maintenance $6,000.00 Prepaid On-Site Maintenance – 7 Yrs $42,000.00 Hardware Protection Annual Hardware Protection $800.00 Prepaid Hardware Protection – 7 Yrs $4,800.00 Page 22 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Configuration Parameters - Elm Grove VIPER How many total E9-1-1 CAMA Trunks are required? 0 Total Number of FXO Lines 6 Total Number of ISDN-PRI channels (T1) 0 UPS for VIPER? Not Included Is ECCP required? Not Included Is Power Monitor required? Not Included Is VIPER ACD required? Not Included Answering Positions How many positions are there in the system? 2 Power 911 Intelligent Workstation Features Add-on for Radio Recorder Included Data Transfer to Remote FAX Machines (XDC) Not Included UPS on Workstation PCs (30 minutes) Not Included UPS on Servers Not Included IWS Programmable Keypads Not Included Power MIS and ePrinter Ad-hoc reporting required? Not Included Is Power MIS Required? Not Included ePrinter required? Included Miscellaneous Monitors? Not Included GIS Is MapFlex required? Not Included Page 23 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Model# Description Qty List Price Selling Price Total VIPER 912890/BB Media Kit Prebuilt Building Block 1 $100.00 $75.00 $75.00 912816 Cisco 2960-S 24 port switch 2 $2,590.00 $2,590.00 $5,180.00 912800 VIPER Gateway Shelf 1 $990.00 $742.50 $742.50 912807 4 Foot IT Cabinet 1 $3,300.00 $3,300.00 $3,300.00 912811 Application Server License 3 $995.00 $746.25 $2,238.75 912812 PBX Access License 2 $645.00 $483.75 $967.50 912813 48V Power Supply and Shelf - VIPER System 2 $995.00 $995.00 $1,990.00 912814 Admin Interface Module (AIM) 2 $1,400.00 $1,050.00 $2,100.00 Subtotal $16,593.75 A9-1-1 Connect 911509 A9‐1‐1 Call Handling Accessories 2 $530.00 $397.50 $795.00 911553 A9C HDT (Headset I/F) Module 2 $530.00 $397.50 $795.00 911554 A9C MTI (Misc Tel I/F) Module 2 $775.00 $581.25 $1,162.50 911555 A9C TPR (Third-Party Radio I/F) Module 2 $875.00 $656.25 $1,312.50 911501 A9C Desk Mounting Kit 2 $195.00 $146.25 $292.50 911510-1 A9C Bundle - Dual Core 2 $3,500.00 $2,625.00 $5,250.00 914121/1 IWS Workstation - Software and Configuration 2 $273.00 $273.00 $546.00 Subtotal $10,153.50 Power 911 913100 Power 911 Client Access License (CAL) 2 $9,995.00 $7,496.25 $14,992.50 913152 Power 911 Add-On Recorder for Radio 2 $600.00 $450.00 $900.00 913202 Power 911 Server Access License 2 $1,995.00 $1,496.25 $2,992.50 913152/CD ITRR Media Kit 1 $100.00 $75.00 $75.00 Subtotal $18,960.00 ePrinter 917310 ePrinter Software 1 $1,600.00 $1,200.00 $1,200.00 Subtotal $1,200.00 Page 24 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI TXT29-1-1 One-Time Fees ITXTOTF2 TXT29-1-1 Integrated with Power 911 One-time-fee per PSAP-Target Price (1-4 seats) 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $1,250.00 ePrinter Hardware 914957 Rocket Port Express Quadcable DB9, PCIe Card 1 $365.00 $365.00 $365.00 P10066 ePrinter Server Cable Kit 1 $16.00 $16.00 $16.00 Subtotal $381.00 Object Server Hardware 914962 IWS Server RACK - Type A 1 $2,673.00 $2,673.00 $2,673.00 914121/3 IWS Object Server - Underlying Software 1 $1,398.00 $1,398.00 $1,398.00 Subtotal $4,071.00 Peripheral Hardware 600150 Punch Blocks 1 $150.00 $150.00 $150.00 207-990000-046 25 Pair Amphenol Cable 1 $150.00 $150.00 $150.00 E10219 Keyboard 105 Keys English, Mouse Optical, USB Wired, Microsoft 1 $60.00 $60.00 $60.00 Subtotal $360.00 Network Equipment 912810/E Quad Ethernet Switch WIC 2 $600.00 $600.00 $1,200.00 912810/R 1921 Integrated Services Router 1 $1,100.00 $1,100.00 $1,100.00 Subtotal $2,300.00 Staging 950852 Front Room Equipment Staging - Per Position 2 $250.00 $250.00 $500.00 950853 Back Room Equipment Staging - Per Cabinet 1 $1,750.00 $1,750.00 $1,750.00 Subtotal $2,250.00 Page 25 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Project Survey 950100 Project Survey (per Site) 1 $1,500.00 $1,500.00 $1,500.00 960575 Living Expense per Day per Person 1 $200.00 $200.00 $200.00 Subtotal $1,700.00 Installation 950104 Intrado Professional Services (per Day) 2 $1,500.00 $1,500.00 $3,000.00 960575 Living Expense per Day per Person 4 $200.00 $200.00 $800.00 960580 Travel Fee per Person 1 $1,250.00 $1,250.00 $1,250.00 Subtotal $5,050.00 System Architect 950516 Network Provisioning Services per day 1 $1,500.00 $1,500.00 $1,500.00 Subtotal $1,500.00 Project Management 950510 Project Management Services 1 $0.00 $4,175.00 $4,175.00 Subtotal $4,175.00 Freight Charges FREIGHT Freight Charges 1 $0.00 $1,400.00 $1,400.00 Subtotal $1,400.00 Special System Discount DISCOUNT SYST System Discount 1 $0.00 ($14,000.00) ($14,000.00) Subtotal ($14,000.00) Total $57,344.25 Page 26 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Maintenance Services Model# Description Qty List Price Selling Price Total Price Software Subscription Annual Software Subscription 950999/SUB1 Software Subscription Service - 1 Year/Position 2 $1,500.00 $1,500.00 $3,000.00 Subtotal $3,000.00 Prepaid Software Subscription – 7 Yrs 950999/SUB1 Software Subscription Service - 1 Year/Position 14 $1,500.00 $1,500.00 $21,000.00 Subtotal $21,000.00 Software Protection and Remote Tech Support Annual Software Protection 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 2 $600.00 $600.00 $1,200.00 Subtotal $1,200.00 Prepaid Software Protection – 7 Yrs 950999/PRO1 Software Protection and Remote Technical Support - 1 Year/Position 12 $600.00 $600.00 $7,200.00 Subtotal $7,200.00 On-Site Maintenance Annual On-Site Maintenance 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 2 $3,000.00 $3,000.00 $6,000.00 Subtotal $6,000.00 Prepaid On-Site Maintenance – 7 Yrs 950999/ONS1-1 On-Site Maintenance (1 Year), (per position / per year for 1 to 10 positions) 14 $3,000.00 $3,000.00 $42,000.00 Subtotal $42,000.00 Page 27 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Hardware Protection Annual Hardware Protection 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 2 $400.00 $400.00 $800.00 Subtotal $800.00 Prepaid Hardware Protection – 7 Yrs 950999/HPSA1 Hardware Protection Stand Alone System - 1 Year/Position 12 $400.00 $400.00 $4,800.00 Subtotal $4,800.00 Recurring Fees TXT29-1-1 Recurring Charge – 7 Yrs ITXTMRF2 TXT29-1-1 Integrated with Power 911 Monthly recurring fee per PSAP- Target Price (1-4 seats) 84 $125.00 $125.00 $10,500.00 Subtotal $10,500.00 Page 28 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Optional Items and Services Model# Description Qty List Price Selling Price Total Price Satellite VIPER Node (SVN) 912812 PBX Access License 2 $645.00 $483.75 $967.50 912823/1 VIPER Secondary VoIP Soft Switch 1 $2,650.00 $2,650.00 $2,650.00 Subtotal $3,617.50 Page 29 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Summary - Muskego-Mukwonago-Elm Grove Additional Discount Item Cost Special System Discount ($24,503.00) Total: ($24,503.00) Model# Description Qty List Price Selling Price Total Special System Discount DISCOUNT SYST System Discount 1 $0.00 ($22,500.00) ($24,503.00) Subtotal ($24,503.00) Total ($22,500.00) Page 30 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Notes 1 This quote provides pricing and configuration for Host/Remote system for Muskego, Mukwonago PD and Elm Grove, Wisconsin. Muskego will serve as the Host VIPER. All sites will be two positions. Customer may access ePrinter directly through Object Server or Workstation (at Muskego). Additional VIPER Equipment Required: Two (2) modems to ALI database (Telco normally provides 4 wire dedicated modems - 202T type) One (1) ACDR Printer (serial printers i.e. Microline 320). One (1) Network Laser Printer. Amphenol cables and punch blocks. One (1) Dial-Up Line for Remote Monitoring and Maintenance must be provisioned. Additional Power IWS Equipment Required: Each Power IWS computer requires sufficient CAT5 Network Cabling (2 per position), not normally supplied by Intrado, to reach the Network switches (the switches are installed in the VIPER cabinet). The Standard Operating Procedure and Premise Information Modules require customer-input of data. 2 The Project Survey is intended to identify any additional miscellaneous equipment or services required to ensure smooth installation and operation of the quoted system. Additional costs may be incurred upon completion of the Project Survey. 3 The Software Subscription Service provides the customer with access to software upgrades including new features. This offering only provides for the availability of the software. Installation and training (if needed) are not included. Any required hardware or operating system changes are also not included. Intrado will provide periodic software release bulletins to customers which announce and explain new feature releases for Intrado Software. Customers may then request the new release or version from Intrado, based on applicability of the release to Customer’s System. The customer is responsible for installation of all these releases, unless the On-Site Maintenance Service is purchased. If On-Site Maintenance has not been purchased and the customer prefers to have Intrado deploy a new release, Intrado will dispatch appropriate personnel to perform the upgrade on a mutually agreed upon date at Intrado’s then current prices for such services. Page 31 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI 4 Software Protection and Remote Technical Support is a coverage requirement with the purchase and ownership of Intrado CPE system equipment. The coverage requirement is effective after the expiration of the system warranty, but a purchase order for the service, for at least for a one year duration, is required at the time of any new system purchase. Software Protection and Remote Technical Support cannot be deleted from quotes or system orders. Once a Software Protection and Remote Technical Support service contract is established for the site during system initial purchase, all items subsequently added to the site will not require an additional contract, but the acquisition of additional positions will increase the price of the services. a. For sites with one year coverage contracts, the increased price will be reflected in the quote at the next contract renewal point. b. For sites with multi-year agreements, the customer will be required to retract the remaining years of the original purchase order and issue a new purchase order for the remaining period covering the original system and new positions. If a contract for Software Protection and Remote Technical Support expires without renewal, causing a lapse in coverage, the customer’s access to the Support Center will be discontinued and a notification of services termination will be issued. Reinstatement of the lapsed coverage will require the following from the customer: a) Payment in full for the lapsed period at the prevailing per-seat rate b) Purchase of a new maintenance agreement (one-year or five-year) c) System Recertification fees in the form of a Class A inspection at $1,500.00 per day plus related travel and expense charges. Software Protection This offering provides for the availability of software product updates. Installation and training (if needed) are not included. Intrado will publish periodic software release bulletins to customers which announce important product updates for Intrado Software. Customers may then request the new update from Intrado, based on applicability of the release to Customer’s System. Customer is responsible for installation of all these releases, unless the On-Site Maintenance Service is purchased. If On-Site Maintenance has not been purchased and the customer prefers to have Intrado deploy a new release, Intrado will dispatch appropriate personnel to perform the upgrade on a mutually agreed upon date at Intrado’s then current prices for such services. Remote Technical Support Support is provided by associates who specialize in the diagnosis and resolution of system performance issues. Remote Technical Support is available 24/7 through both a toll free hotline and a secure customer Internet portal. All service inquiries are tracked by a state-of-the-art CRM trouble ticket system that can be queried by customers through the online portal to obtain the most up-to-date status on their issues. Page 32 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI 5 On-site Support Services are primarily designed to assist with issues that require System expertise in troubleshooting and restoration at the customer’s location. On-site Support Services include travel costs and time and labor related to the service incident. Also included in the service are quarterly on-site preventative and routine maintenance reviews (four per year) of the customer’s Intrado System. These maintenance visits can include the installation of routine updates to software. Training, configuration changes, reprogramming and System upgrade labor are not included in this offering, but are available for purchase. On-Site Support Services options include the designation of a technician dedicated specifically to the customer’s deployment(s), or alternately a non-dedicated resource available for use with other customers. Intrado may engage third-party vendors to provide the On-Site Support Services." This service complements the application Software Evergreen program and provides the customer with the option of getting updates for the Operating Systems and SQL Database products without the need to purchase new licenses. This service is only available in a 1-year plan, and must be purchased together with the O/S software. The service does not include implementation, installation or testing and corrections of the updated software. The customer shall acknowledge his responsibility for adequate testing of each O/S update/upgrade prior deployment in a live production environment. 6 The Hardware Protection Service provides for the replacement of any non-operating Intrado provided hardware component, with the exception of monitors. This offering only provides for the replacement of the hardware item. Installation services and training (if needed) are not included. This service does not cover items where warranty has been voided due to abuse, Force Majeure or other actions. When the Intrado Technical Support Center concludes that an item is non-operational, a fully functioning new or refurbished unit will be shipped to the customer. This unit will then become the property of the customer and will restore the functionality of the non-working item, but it may not be the exact same model as the original. The shipment of the replacement item will include a pre-printed shipping label used for the return of the nonworking item from the customer Page 33 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI 7 All inter-site connectivity is the responsibility of Intrado. WAN equipment, software, and connectivity to be procured, installed, and configured by the customer. Intrado always recommends full redundancy. However a non redundant option is quoted as per Customer's request. WAN Requirements • Layer 3 routing must be provided between all locations • Certified CAT5e/CAT6 between all network switches • Guaranteed Bandwidth for all Intrado applications • Low Latency (< 40ms) • Low Jitter (< 5ms) • Support for DHCP Relay/Forwarding (per RFC 1542) from all VIPER subnets to their associated primary Application Server • Support for QoS (Quality of Service) as needed • Security against intrusion and virus attack • Reliable links (fault tolerant) – no single point of failure may cause a Layer 3 disruption for more than four (4) seconds, multicast may not be disrupted for more than ten (10) seconds. • DNS Caching and forwarding from satellite sites to all VIPER Application Servers • Support for Multicast traffic between all subnets of a discrete VIPER system (however Multicast traffic between satellite subnets is not required). • Multicast traffic must not pass between separate discrete VIPER systems • A Dial-Up Line for Remote Monitoring and Maintenance must be provisioned. 8 Comprehensive Project Management (CPM) is a service offered to partners that do not have a Project Manager assigned to the project, where Intrado provides a Project Manager that coordinates all project activity. The CPM provides complete, end-to-end project management support and services that could include on-site support, project documentation, formal reporting, as well as coordination of deliveries both internally as well as with the partner and the end customer. The CPM level of service includes all services in the basic level plus the following: • Site survey is reviewed (or initiated and then reviewed) to verify that site and system environment are ready for installation • Scope of Work is completed (includes a Project Schedule of key dates) • Review system design Page 34 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI • Site and/or network diagram are completed as required • 3rd Party contractors included in the sales order are contacted and managed • Project kick-off meeting is scheduled with the end customer and held via conference call or optionally on site • Comprehensive risk assessment and mitigation planning • Overall project coordination • Weekly project status meetings are scheduled, led and documented • Customer configuration for staging is collected and communicated • Equipment staging (if ordered) and shipping is managed" • Coordinate on-site delivery • Equipment receipt and inventory is validated • Intrado resources are scheduled and managed with project implementation and cut-over requirements • Maintain all project related communications and documentation • Complete Site Book for delivery to end customer at time of handover to service • Variable: Project Manager Presence on-site (with additional per day and travel cost components). This is typically required for project kickoff (if on-site), final site evaluation, and cut-over project management services 9 This quote provides the services and equipment to provide TXT29-1-1 Services for a 7 Year contract period. Terms and Conditions specific to TXT29-1-1 Service are contained in the A9-1-1 TXT29-1-1 Power Service Guide, located at www.Intrado.com/terms. 10 ITS is not an option to support voice 911 calls or ALI services. Intrado’s responsibility for service performance is limited to its equipment and Intrado-provided network. Customer understands and accepts that the overall service availability of the Customer provided public Internet path will be impacted by the reliability of the public Internet connection provided by the Customer. Customer takes sole responsibility to restore the Internet connection with their selected Internet Service Provider (ISP). Equipment charges will be assessed upon delivery of equipment. Unless provided by Intrado, Customer understands and accepts that the overall service availability impacted by outages on the PSAP WAN. Unless provided by Intrado, Customer takes sole responsibility to restore the Internet connectivity between their geographically dispersed locations. After installation of the ITS VPN a TXT29-1-1 capability demonstration will be conducted. After successful completion of the capability demonstration the customer has seven days to acknowledge acceptance of the service or acceptance will be assumed and billing for the ITS service will commence. Page 35 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI The Customer is required to provide a routable IP address and provide Ethernet connection to the ITS PSAP router. Installation of the ITS routers is included in the ITS monthly recurring fee. Terms and conditions specific to ITS service are contained in the ITS Service Guide. 11 Notwithstanding anything to the contrary in the Intrado Web Terms referenced on the cover page of this Quote, the following terms will amend and supersede the corresponding section of such Web Terms: 1. Section 2.1 and 2.2. Intrado acknowledges that Customer will host and use the Software for its own benefit and for the benefit of Mukwonago, WI and Elm Grove, WI. 2. Section 5.1. The last sentence is amended to read: THE TOTAL LIABILITY OF INTRADO FOR ANY OBLIGATION UNDER SECTION 6.1 (INTRADO INDEMNITY) WILL BE LIMITED TO $5,000,000, AND FOR ANY OTHER REASON WILL BE LIMITED TO $2,000,000. 3. Section 6.2. The following is added to the end of Section 6.2: Nothing contained within this paragraph or contract is intended to be a waiver or estoppel of any contracting municipality or its insurer to rely upon the limitations, defenses, and immunities contained within Wisconsin law, including those contained within Wisconsin Statutes Section 893.80, 895.52, and 345.05. To the extent that indemnification is available and enforceable, the municipality or its insurer shall not be liable in indemnity or contribution for an amount greater than the limits of liability for municipal claims established by Wisconsin law. 4. Section 8.2. The following language is added to the end of Section 8.2: , as further described in Exhibit A. 5. Section 12. The following new sentence is added to the end of Section 12: Maintenance and Support fees for the first 7 years of this Quote will not increase; any subsequent increase will not be greater than 5% over the previous year’s fees. 6. Section 13. Customer’s obligations are waived under Section 13. Page 36 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI 7. Section 15.1. Under Section 15.1, the phrase “(except for its payment obligations)” is deleted. 8. Section 15.5. References to Colorado law are modified to refer to Wisconsin law. 9. Exhibit A. The following paragraphs are added to Exhibit A, and govern in the event of any conflict with other terms in Exhibit A: 6. Procedure: Customer and Intrado recognize that applying applicable FOIA and Wisconsin public records laws to particular records requests can be difficult, in light of copyright and other confidentiality protections. To ensure that applicable laws are followed, both with regard to private rights, and with regard to public records laws, Customer and Intrado agree as follows. When Customer receives public records requests for matters that Customer believes might be proprietary or confidential information, Customer will notify Intrado of the request. Within three (3) days of such notification (subject to extension of time upon mutual written agreement), Intrado shall either provide Customer with the record that is requested, for release to the requestor; or Intrado shall advise Customer that Intrado objects to the release of the requested information, and the basis for the objection. If for any reason Customer concludes that Customer is obligated to provide a record to a requestor that is in Intrado's possession, Intrado shall provide such records to Customer immediately upon Customer's request. Intrado shall not charge for work performed under this paragraph, except for the "actual, necessary and direct" charge of responding to the records request, as that is defined and interpreted in Wisconsin law. 7. Responsibility: In addition to, and not to the exclusion or prejudice of, any provisions of this agreement or documents incorporated herein by reference, Intrado shall indemnify and save harmless and agrees to accept tender of defense and to defend and pay any and all legal, accounting, consulting, engineering and other expenses relating to the defense of any claim asserted or imposed upon the Customer, its officers, agents, employees and independent contractors growing out of (i) Customer's denial of a records request, based upon objections made by Intrado, or (ii) Intrado's failure to provide records to Customer upon Customer's request; or (iii) Customer's charges made to a records requestor, based upon reimbursement of costs Intrado charged to Customer in responding to a records request; or (iv) Customer's lack of timely response to a records request, following Intrado's failure to timely respond to Customer as required herein; or (v) Customer's provision of records to a requestor that were provided to Customer by Intrado in response to a records request. Intrado's claims of proprietary rights, or any other copyright or confidentiality claims, shall be waived such that Customer may provide all requested documents, programs, data, and other records to the requestor, upon failure by Intrado to defend, indemnify or hold harmless the Customer as required herein, and/or upon judgment of a court having jurisdiction in the matter requiring release of such records. Page 37 of 38 June 15, 2015 The information contained in this document is proprietary to Intrado and is offered solely for the purpose of evaluation. Copyright 2015 Intrado CONFIDENTIAL 4006 v6- Muskego-Mukwonago-Elm Grove, WI Terms SUBMIT P.O. ordermanagement@intrado.com PRICING All prices are in USD Taxes, if applicable, are extra. Shipping charges are extra unless specified on the quote. SHIPPING TERMS FCA (Montreal), INCOTERMS 2010 PAYMENT Per Contract DELIVERY TBD VALIDITY Quote is valid until 120 Days. However, part numbers beginning with Q, such as QXXXXX, constitute unique third-party components. These components, including model and price, (i) may be subject to change at any time; and (ii) are non-cancellable, non-refundable, and non- exchangeable at any time.