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LIBRARY BOARD Packet - 11/20/2018CITY OF MUSKEGO LIBRARY BOARD AGENDA 11/20/2018 5:00 PM Library Conference Room, S73 W16663 Janesville Road CALL TO ORDER PLEDGE OF ALLEGIANCE ROLL CALL STATEMENT OF PUBLIC NOTICE PUBLIC COMMENT CONSENT AGENDA 1 Approval of minutes October 16, 2018 Minutes 2 Place on file the Library Financial Reports Financial Reports PRESIDENT’S REPORT Information DIRECTOR’S REPORT Information 1 November 2018 Director's Report UNFINISHED BUSINESS Discussion update and possible action may be taken on any or all of the following: NEW BUSINESS Discussion update and possible action may be taken on any or all of the following: 1 Action: Approval of 2019 Annual Addendum to the Bridges Library System Member Library & Café Agreements 2 Action: Approval of Kanopy Master Agreement 3 Action: Approval of updated 2019 Operating Budget (with Council approved Salary Packet Page 1 Study adjustments) 4 Discussion: 2018 Action Plan Update 5 Action: Approval of 2019 Action Plan 6 Discussion: Strategic Planning Framework draft for December action 7 Action: 2018 Library Director Evaluation NOTICE OF CLOSED SESSION The Library Board of the City of Muskego will meet at approximately 5:00 PM, or as soon thereafter as time permits on Tuesday, November 20, 2018 in the Library Conference Room, Muskego Public Library, S73 W16663 Janesville Road, Muskego, Wisconsin, following conclusion of consideration of the above portion of its regularly scheduled agenda, to vote on a motion to convene in closed session at said time and place for discussion/action relative to: Discussion/Action relative to the 2018 Library Director Performance Evaluation and to take such further action as may be necessary and appropriate with respect to such matters. The Library Board will hold the closed session in the Library Conference Room at the Library. A closed session for the above purpose is authorized pursuant to the provisions of Wis. Stats. Section §19.85(1)(c) , which authorizes a governmental body, upon motion duly made and carried, to meet in closed session to consider employment, promotion, compensation or performance evaluation data of any public employee over which the governmental body has jurisdiction or exercises responsibility. Upon conclusion of the closed session, the Library Board will convene in open session to consider its public agenda, including motions to recommend approval or rejection of the above- listed deliberations or any of the public agenda items that have not been acted upon. OPEN SESSION COMMUNICATIONS AND MISCELLANEOUS BUSINESS AS AUTHORIZED BY LAW ADJOURNMENT NOTICE PLEASE NOTE: It is possible that members of and possibly a quorum of members of other governmental bodies of the municipality may be in attendance at the above-mentioned meeting to gather information; no action will be taken by any governmental body at the above-stated meeting other than the governmental body specifically referred to above in this notice. Upon reasonable notice, efforts will be made to accommodate the needs of disabled individuals through appropriate aids and services. For additional information or to request this service, contact Muskego City Hall, (262) 679-4100. Packet Page 2 CITY OF MUSKEGO LIBRARY BOARD MINUTES October 16, 2018 5:00 PM Library Conference Room, S73 W16663 JANESVILLE RD CALL TO ORDER President Robertson called the meeting to order at 5:06 PM. PLEDGE OF ALLEGIANCE ROLL CALL Present were Alderman Kapusta, Trustees Heinowski, Jung, Darkow, Keil, Blair, President Robertson and Director Larson. Trusees Konkel and Schroeder were excused. STATEMENT OF PUBLIC NOTICE PUBLIC COMMENT CONSENT AGENDA Alderman Kapusta made a motion to approve the CONSENT AGENDA, Trustee Jung seconded. Motion Passed 7 in favor. Approval of minutes September 18, 2018 Minutes Place on file the Library Financial Reports Financial Reports PRESIDENT’S REPORT DIRECTOR’S REPORT October 2018 Director's Report UNFINISHED BUSINESS Action: Review and possible updates to Library Board of Trustees Bylaws Article V: Committees Trustee Darkow made a motion to approve the updates to Library Board of Trustees Bylaws Article V: Committees, Trustee Blair seconded. Motion Passed 7 in favor. Page 1 of 2 October 16, 2018 Minutes Packet Page 3 NEW BUSINESS Discussion: Integrating technology into Library Board Meetings COMMUNICATIONS AND MISCELLANEOUS BUSINESS AS AUTHORIZED BY LAW ADJOURNMENT Trustee Blair made a motion to adjourn, Trustee Jung seconded. Motion Passed 7 in favor. Meeting adjourned at 5:29 PM. Page 2 of 2 October 16, 2018 Minutes Packet Page 4 CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 1 Report dates: 10/1/2018-10/31/2018 Nov 13, 2018 04:24PM Report Criteria: Detail report. Invoices with totals above $0 included. Paid and unpaid invoices included. [Report].Description = {<>} "1099 adjustment" Invoice Detail.Type = {>} "adjustments" Invoice Detail.GL account = "1000571000000"-"1000571999999","5020000000000"-"5029999999999","5030000000000"-"5039999999999","4100890716500"-"4100890716599" Invoice Number SeqNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number BAKER & TAYLOR COMPANY 0003123742 1 Invoice PRINT 10/10/2018 11/13/2018 5.99- 1118 100.05.71.01.5711 2033991556 1 Invoice PRINT 09/14/2018 10/09/2018 388.97 1018 100.05.71.01.5711 2033992482 1 Invoice PRINT 09/15/2018 10/09/2018 2,178.23 1018 100.05.71.01.5711 2033992813 1 Invoice PRINT 09/15/2018 10/09/2018 719.83 1018 100.05.71.01.5711 2033997956 1 Invoice PRINT 09/18/2018 10/09/2018 1,067.25 1018 100.05.71.01.5711 2034001246 1 Invoice PRINT 09/19/2018 10/09/2018 559.94 1018 100.05.71.01.5711 2034016445 1 Invoice PRINT 09/26/2018 10/09/2018 823.50 1018 100.05.71.01.5711 2034026216 1 Invoice PRINT 09/28/2018 10/23/2018 514.98 1018 100.05.71.01.5711 2034027516 1 Invoice PRINT 10/01/2018 10/23/2018 201.04 1018 100.05.71.01.5711 2034032338 1 Invoice AV 10/02/2018 10/23/2018 5.80 1018 100.05.71.02.5711 2034032338 2 Invoice PRINT 10/02/2018 10/23/2018 1,152.92 1018 100.05.71.01.5711 2034034548 1 Invoice PRINT 10/03/2018 10/23/2018 29.01 1018 100.05.71.01.5711 2034040795 1 Invoice PRINT 10/05/2018 10/23/2018 1,398.86 1018 100.05.71.01.5711 2034053448 1 Invoice PRINT 10/11/2018 10/23/2018 653.82 1018 100.05.71.01.5711 2034068704 1 Invoice PRINT 10/17/2018 11/13/2018 925.32 1118 100.05.71.01.5711 2034083647 1 Invoice PRINT 10/23/2018 11/13/2018 1,118.90 1118 100.05.71.01.5711 2034083753 1 Invoice PRINT 10/23/2018 11/13/2018 458.71 1118 100.05.71.01.5711 5015177167 1 Invoice PRINT 09/20/2018 10/09/2018 32.11 1018 100.05.71.01.5711 5015184246 1 Invoice PRINT 09/26/2018 10/09/2018 269.15 1018 100.05.71.01.5711 5015192891 1 Invoice PRINT 10/03/2018 10/23/2018 60.93 1018 100.05.71.01.5711 5015212011 1 Invoice PRINT 10/17/2018 11/13/2018 352.04 1118 100.05.71.01.5711 5015282298 1 Invoice PRINT 10/10/2018 10/23/2018 619.76 1018 100.05.71.01.5711 Total BAKER & TAYLOR COMPANY:13,525.08 BAKER & TAYLOR ENTERTAINMENT H05420210 1 Invoice AV 09/12/2018 10/09/2018 129.83 1018 100.05.71.02.5711 H05425130 1 Invoice AV 09/12/2018 10/09/2018 181.54 1018 100.05.71.02.5711 H05471070 1 Invoice AV 09/13/2018 10/09/2018 14.36 1018 100.05.71.02.5711 H05500260 1 Invoice AV 09/13/2018 10/09/2018 1,781.17 1018 100.05.71.02.5711 H05500550 1 Invoice AV 09/13/2018 10/09/2018 10.79 1018 100.05.71.02.5711 H05542770 1 Invoice AV 09/14/2018 10/09/2018 21.59 1018 100.05.71.02.5711 H05546700 1 Invoice AV 09/14/2018 10/09/2018 32.39 1018 100.05.71.02.5711 H05831970 1 Invoice AV 09/18/2018 10/09/2018 19.43 1018 100.05.71.02.5711 H05841270 1 Invoice AV 09/18/2018 10/09/2018 108.04 1018 100.05.71.02.5711 H05841271 1 Invoice AV 09/18/2018 10/09/2018 47.51 1018 100.05.71.02.5711 H05841272 1 Invoice AV 09/18/2018 10/09/2018 17.99 1018 100.05.71.02.5711 H05841273 1 Invoice AV 09/18/2018 10/09/2018 17.99 1018 100.05.71.02.5711 H05914270 1 Invoice AV 09/18/2018 10/09/2018 93.56 1018 100.05.71.02.5711 H06045110 1 Invoice AV 09/19/2018 10/09/2018 32.39 1018 100.05.71.02.5711 H06102360 1 Invoice AV 09/20/2018 10/09/2018 10.79 1018 100.05.71.02.5711 H06102361 1 Invoice AV 09/20/2018 10/09/2018 17.98 1018 100.05.71.02.5711 H06136560 1 Invoice AV 09/20/2018 10/09/2018 10.75 1018 100.05.71.02.5711 H06144980 1 Invoice AV 09/20/2018 10/09/2018 12.22 1018 100.05.71.02.5711 H06182790 1 Invoice AV 09/21/2018 10/09/2018 14.39 1018 100.05.71.02.5711 H06453870 1 Invoice AV 09/25/2018 10/09/2018 11.89 1018 100.05.71.02.5711 H06453871 1 Invoice AV 09/25/2018 10/09/2018 109.39 1018 100.05.71.02.5711 H06453872 1 Invoice AV 09/25/2018 10/09/2018 22.31 1018 100.05.71.02.5711 H06453873 1 Invoice AV 09/25/2018 10/09/2018 35.97 1018 100.05.71.02.5711 Page 1 of 9 Financial Reports Packet Page 5 CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 2 Report dates: 10/1/2018-10/31/2018 Nov 13, 2018 04:24PM Invoice Number SeqNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number H06453874 1 Invoice AV 09/25/2018 10/09/2018 15.82 1018 100.05.71.02.5711 H06453875 1 Invoice AV 09/25/2018 10/09/2018 5.03 1018 100.05.71.02.5711 H06542280 1 Invoice AV 09/25/2018 10/09/2018 43.18 1018 100.05.71.02.5711 H06598030 1 Invoice AV 09/26/2018 10/09/2018 7.91 1018 100.05.71.02.5711 H06633030 1 Invoice AV 09/26/2018 10/23/2018 57.56 1018 100.05.71.02.5711 H06633031 1 Invoice AV 09/26/2018 10/23/2018 19.43 1018 100.05.71.02.5711 H06774940 1 Invoice AV 09/28/2018 10/23/2018 63.34 1018 100.05.71.02.5711 H06784650 1 Invoice AV 09/28/2018 10/23/2018 10.79 1018 100.05.71.02.5711 H06929480 1 Invoice AV 09/30/2018 10/23/2018 14.39 1018 100.05.71.02.5711 H07131460 1 Invoice AV 10/02/2018 10/23/2018 169.20 1018 100.05.71.02.5711 H07131461 1 Invoice AV 10/02/2018 10/23/2018 44.62 1018 100.05.71.02.5711 H07131462 1 Invoice AV 10/02/2018 10/23/2018 5.03 1018 100.05.71.02.5711 H07181380 1 Invoice AV 10/02/2018 10/23/2018 16.55 1018 100.05.71.02.5711 H07855640 1 Invoice AV 10/09/2018 10/23/2018 93.56 1018 100.05.71.02.5711 H08021940 1 Invoice AV 10/10/2018 10/23/2018 620.97 1018 100.05.71.02.5711 H08037490 1 Invoice AV 10/10/2018 10/23/2018 17.99 1018 100.05.71.02.5711 H08171470 1 Invoice AV 10/11/2018 11/13/2018 17.99 1118 100.05.71.02.5711 H08624260 1 Invoice AV 10/16/2018 11/13/2018 538.27 1118 100.05.71.02.5711 H08708810 1 Invoice AV 10/17/2018 11/13/2018 21.59 1118 100.05.71.02.5711 H08715630 1 Invoice AV 10/17/2018 11/13/2018 10.79 1118 100.05.71.02.5711 H08909150 1 Invoice AV 10/19/2018 11/13/2018 15.83 1118 100.05.71.02.5711 H08944330 1 Invoice AV 10/19/2018 11/13/2018 21.56 1118 100.05.71.02.5711 H09245050 1 Invoice AV 10/23/2018 11/13/2018 148.88 1118 100.05.71.02.5711 H09245051 1 Invoice AV 10/23/2018 11/13/2018 16.54 1118 100.05.71.02.5711 H09245052 1 Invoice AV 10/23/2018 11/13/2018 25.19 1118 100.05.71.02.5711 H611596CM 1 Invoice AV RETURN 10/01/2018 10/23/2018 172.68- 1018 100.05.71.02.5711 T86609350 1 Invoice AV 09/12/2018 10/09/2018 46.78 1018 100.05.71.02.5711 T86655120 1 Invoice AV 09/13/2018 10/09/2018 88.78 1018 100.05.71.02.5711 T88203250 1 Invoice AV 10/10/2018 11/13/2018 23.71 1118 100.05.71.02.5711 T88578140 1 Invoice AV 10/16/2018 11/13/2018 17.99 1118 100.05.71.02.5711 Total BAKER & TAYLOR ENTERTAINMENT:4,780.86 COMPLETE OFFICE OF WIS 916877 1 Invoice RUBBERBANDS - SUPPLIES 09/24/2018 10/09/2018 4.36 1018 100.05.71.00.5701 926483 1 Invoice SCISSORS - QTY4 10/04/2018 10/23/2018 36.92 1018 100.05.71.00.5701 926483 2 Invoice KLEENEX - 2 CT (60BX)10/04/2018 10/23/2018 36.98 1018 100.05.71.00.5703 932630 1 Invoice PAPER TOWELS 10/11/2018 10/23/2018 73.60 1018 100.05.71.00.5703 938485 1 Invoice 2019 CALENDARS 10/18/2018 11/13/2018 181.66 1118 100.05.71.00.5701 Total COMPLETE OFFICE OF WIS:333.52 DEMCO EDUCATIONAL CORP 6450888 1 Invoice DVD & AUDIO CASES, BLUE RAY I 09/13/2018 10/09/2018 729.42 1018 100.05.71.00.5702 6456621 1 Invoice POCKETS, VISTAFOIL, FIBER TAP 09/20/2018 10/09/2018 811.80 1018 100.05.71.00.5702 6464278 1 Invoice 'NEW' YELLOW BOOK TAPE 10/01/2018 10/23/2018 98.32 1018 100.05.71.00.5702 Total DEMCO EDUCATIONAL CORP:1,639.54 ELLIOTT'S ACE HARDWARE 601005/102318 2 Invoice LIBRARY MAINT 09/30/2018 10/23/2018 38.97 1018 100.05.71.00.5415 Total ELLIOTT'S ACE HARDWARE:38.97 FINDAWAY WORLD,LLC 267864 1 Invoice AV 09/21/2018 10/09/2018 498.92 1018 100.05.71.02.5711 269442 1 Invoice AV 10/12/2018 11/13/2018 399.93 1118 100.05.71.02.5711 Page 2 of 9 Financial Reports Packet Page 6 CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 3 Report dates: 10/1/2018-10/31/2018 Nov 13, 2018 04:24PM Invoice Number SeqNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number Total FINDAWAY WORLD,LLC:898.85 FIRST BUSINESS 3469/102318 1 Invoice CREATE & EDUCATE GRANT (PR 09/26/2018 10/23/2018 2,478.22 1018 100.05.71.00.6062 3469/102318 2 Invoice RUBBERBANDS 09/26/2018 10/23/2018 17.36 1018 100.05.71.00.5703 3469/102318 3 Invoice KEY RING (1ST LIBRARY CARD P 09/26/2018 10/23/2018 8.99 1018 100.05.71.00.6062 3871/102318 1 Invoice CREATE & EDUCATE GRANT (PR 09/26/2018 10/23/2018 1,759.07 1018 100.05.71.00.6062 3871/102318 2 Invoice CRAFTERNOON - PROGRAMMING 09/26/2018 10/23/2018 150.57 1018 100.05.71.00.6062 3871/102318 3 Invoice HOOK & LOOP ADHESIVE BACKE 09/26/2018 10/23/2018 20.30 1018 100.05.71.00.5701 3871/102318 4 Invoice ELKE - WLA CONFERENCE 09/26/2018 10/23/2018 185.00 1018 100.05.71.00.5303 3897/102318 1 Invoice CREATE & EDUCATE GRANT (PR 09/26/2018 10/23/2018 65.00 1018 100.05.71.00.6062 3897/102318 2 Invoice AV 09/26/2018 10/23/2018 477.29 1018 100.05.71.02.5711 3905/102318 1 Invoice CREATE & EDUCATE GRANT (PR 09/26/2018 10/23/2018 448.95 1018 100.05.71.00.6062 3905/102318 2 Invoice CHILDREN'S PROGRAMMING -PL 09/26/2018 10/23/2018 13.47 1018 100.05.71.00.6062 3913/102318 1 Invoice CREATE & EDUCATE GRANT (PR 09/26/2018 10/23/2018 600.11 1018 100.05.71.00.6062 3913/102318 2 Invoice FOL CHILDREN'S PROGRAMMING 09/26/2018 10/23/2018 231.87 1018 100.05.71.00.6062 3913/102318 3 Invoice AV 09/26/2018 10/23/2018 442.99 1018 100.05.71.02.5711 Total FIRST BUSINESS:6,899.19 GRAINGER 9917825326 1 Invoice LIBRARY MAINT 09/27/2018 10/23/2018 29.78 1018 100.05.71.00.5415 Total GRAINGER :29.78 IMPACT ACQUISTIONS LLC 1236980 1 Invoice PUBLIC PRINTER 9/1-11/30/18 MAI 10/09/2018 10/23/2018 546.14 1018 100.05.71.00.5401 1237395 7 Invoice LIBRARY 10/09/2018 10/23/2018 370.20 1018 100.05.71.00.5410 Total IMPACT ACQUISTIONS LLC:916.34 JANI-KING INC- MILW REGION MIL11180154 3 Invoice CLEANING - LIBRARY NOVEMBER 11/01/2018 11/13/2018 3,049.00 1118 100.05.71.00.5835 Total JANI-KING INC- MILW REGION:3,049.00 KUJAWA ENTERPRISES INC. 119776 1 Invoice OCT INTERIOR PLANT MAINT 10/01/2018 10/23/2018 61.00 1018 100.05.71.00.5415 Total KUJAWA ENTERPRISES INC.:61.00 MICROMARKETING LLC 737236 1 Invoice AV 09/11/2018 10/09/2018 42.49 1018 100.05.71.02.5711 738739 1 Invoice AV 09/20/2018 10/09/2018 131.48 1018 100.05.71.02.5711 739325 1 Invoice AV 09/25/2018 10/23/2018 64.94 1018 100.05.71.02.5711 740033 1 Invoice AV 10/02/2018 11/13/2018 64.98 1118 100.05.71.02.5711 740708 1 Invoice AV 10/05/2018 11/13/2018 8.50 1118 100.05.71.02.5711 741243 1 Invoice AV 10/09/2018 11/13/2018 35.00 1118 100.05.71.02.5711 741273 1 Invoice AV 10/09/2018 11/13/2018 39.99 1118 100.05.71.02.5711 741920 1 Invoice AV 10/11/2018 11/13/2018 252.48 1118 100.05.71.02.5711 Total MICROMARKETING LLC:639.86 MIDWEST TAPE 96441517 1 Invoice AV 09/18/2018 10/09/2018 74.98 1018 100.05.71.02.5711 96464066 1 Invoice AV 09/25/2018 10/09/2018 124.95 1018 100.05.71.02.5711 96478535 1 Invoice AV 09/29/2018 10/23/2018 34.99 1018 100.05.71.02.5711 Page 3 of 9 Financial Reports Packet Page 7 CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 4 Report dates: 10/1/2018-10/31/2018 Nov 13, 2018 04:24PM Invoice Number SeqNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number 96507533 1 Invoice AV 10/09/2018 11/13/2018 25.99 1118 100.05.71.02.5711 96529802 1 Invoice AV 10/16/2018 11/13/2018 69.98 1118 100.05.71.02.5711 Total MIDWEST TAPE:330.89 MILWAUKEE PBS M126 1 Invoice AV 09/20/2018 11/13/2018 78.00 1118 100.05.71.02.5711 Total MILWAUKEE PBS:78.00 NABCO ENTRANCES 90063424 1 Invoice MAIN ENTRANCE DOOR REPAIR - 09/28/2018 10/23/2018 152.17 1018 100.05.71.00.5415 Total NABCO ENTRANCES:152.17 PENGUIN RANDOM HOUSE LLC 1082070353 1 Invoice AV 09/13/2018 10/09/2018 45.00 1018 100.05.71.02.5711 1082382717 1 Invoice AV 09/19/2018 10/09/2018 343.00 1018 100.05.71.02.5711 1082668651 1 Invoice AV 09/26/2018 10/23/2018 15.00 1018 100.05.71.02.5711 1082681392 1 Invoice AV 10/01/2018 10/23/2018 75.00 1018 100.05.71.02.5711 1083115947 1 Invoice AV 10/02/2018 10/23/2018 55.00 1018 100.05.71.02.5711 1083197244 1 Invoice AV 10/05/2018 10/23/2018 45.00 1018 100.05.71.02.5711 1182681392 1 Invoice AV 10/01/2018 10/23/2018 35.00 1018 100.05.71.02.5711 Total PENGUIN RANDOM HOUSE LLC:613.00 RECORDED BOOKS 76001744 1 Invoice AV 09/13/2018 10/09/2018 39.99 1018 100.05.71.02.5711 Total RECORDED BOOKS:39.99 SIGNELEMENTS 7391448 1 Invoice KIDS AREA - CATTAIL WINDOW D 10/19/2018 11/13/2018 587.50 1118 410.08.90.71.6508 Total SIGNELEMENTS:587.50 TIAA COMMERCIAL FINANCE, INC. 20340429/1023 1 Invoice COPIER/PRINTER LEASE 10/10/2018 10/23/2018 336.55 1018 100.05.71.00.5401 Total TIAA COMMERCIAL FINANCE, INC.:336.55 TIME WARNER CABLE 063003301/102 1 Invoice 9/29/18-10/28/18 INTERNET SERVI 09/24/2018 10/23/2018 94.57 1018 100.05.71.00.5505 Total TIME WARNER CABLE:94.57 U.S. CELLULAR 0271444299 7 Invoice MONTHLY CHARGE- LIBRARY 09/28/2018 10/23/2018 25.00 1018 100.05.71.00.5602 Total U.S. CELLULAR:25.00 USA FIRE PROTECTION USA067524 1 Invoice ANNUAL (2) DRY SPRINKLER INS 08/22/2018 11/13/2018 465.00 1118 100.05.71.00.5415 Total USA FIRE PROTECTION:465.00 WE ENERGIES 5499-564-961/ 1 Invoice LIBRARY - GAS 09/27/2018 10/09/2018 550.10 1018 100.05.71.00.5910 Page 4 of 9 Financial Reports Packet Page 8 CITY OF MUSKEGO Payment Approval Report - Library Board Report Alpha Page: 5 Report dates: 10/1/2018-10/31/2018 Nov 13, 2018 04:24PM Invoice Number SeqNo Type Description Invoice Date Payment Due Date Total Cost GL Period GL Account Number 5499-564-961/ 2 Invoice LIBRARY - ELECTRIC 09/27/2018 10/09/2018 5,717.60 1018 100.05.71.00.5910 Total WE ENERGIES:6,267.70 Grand Totals: 41,802.36 Report Criteria: Detail report. Invoices with totals above $0 included. Paid and unpaid invoices included. [Report].Description = {<>} "1099 adjustment" Invoice Detail.Type = {>} "adjustments" Invoice Detail.GL account = "1000571000000"-"1000571999999","5020000000000"-"5029999999999","5030000000000"-"5039999999999","4100890716500"-"4100890716599" Page 5 of 9 Financial Reports Packet Page 9 CITY OF MUSKEGO Budget Worksheet - Library Expenditures Current Year w/ Monthly Total Page: 1 Period: 10/18 Nov 14, 2018 09:25AM 2018-18 2018-18 2018-18 2018-18 % Actual Over / Adopted Amended YTD Current Month To (Under) Account Number Account Title Budget Budget Actual Actual Budget Budget GENERAL FUND CULTURE, REC AND EDUCATION 100.05.71.00.5101 SALARY & WAGES 613,713.00 613,713.00 482,085.15 44,243.34 78.55% 131,627.85- 100.05.71.00.5102 OVERTIME 2,000.00 2,000.00 302.49 .00 15.12% 1,697.51- 100.05.71.00.5201 FICA 48,484.00 48,484.00 37,538.07 3,418.68 77.42% 10,945.93- 100.05.71.00.5202 PENSION 39,332.00 39,332.00 29,467.57 2,702.69 74.92% 9,864.43- 100.05.71.00.5203 HEALTH 91,083.00 91,083.00 50,807.53 6,334.30 55.78% 40,275.47- 100.05.71.00.5204 LIFE 1,420.00 1,420.00 1,127.64 125.06 79.41% 292.36- 100.05.71.00.5205 FSA FEE EXPENSE .00 .00 .00 .00 .00 .00 100.05.71.00.5229 HEALTH INSURANCE ALLOWANCE 18,060.00 18,060.00 17,830.00 1,600.00 98.73% 230.00- 100.05.71.00.5302 MILEAGE 1,200.00 1,200.00 1,577.54 47.42 131.46% 377.54 100.05.71.00.5303 CONFERENCES & TRAINING 3,500.00 3,500.00 1,599.24 185.00 45.69% 1,900.76- 100.05.71.00.5305 DUES & MEMBERSHIP 1,300.00 1,300.00 823.00 .00 63.31% 477.00- 100.05.71.00.5401 LIBRARY EQUIPMENT 20,500.00 20,500.00 14,754.97 882.69 71.98% 5,745.03- 100.05.71.00.5415 MAINTENANCE OF BLDG & GROUNDS 36,700.00 36,700.00 20,420.83 281.92 55.64% 16,279.17- 100.05.71.00.5505 COMPUTER CHARGES 41,040.00 41,040.00 25,157.20 94.57 61.30% 15,882.80- 100.05.71.00.5602 TELEPHONE 300.00 300.00 115.00 25.00 38.33% 185.00- 100.05.71.00.5701 OFFICE SUPPLIES AND EXPENSES 8,000.00 8,000.00 5,813.98 61.58 72.67% 2,186.02- 100.05.71.00.5702 PROCESSING SUPPLIES 17,500.00 17,500.00 11,970.89 1,639.54 68.41% 5,529.11- 100.05.71.00.5703 HOUSEKEEPING SUPPLIES 3,800.00 3,800.00 1,340.79 127.94 35.28% 2,459.21- 100.05.71.00.5740 LIBRARY GRANT EXPENSE .00 .00 .00 .00 .00 .00 100.05.71.00.5752 LIBRARY FRIENDS EXPENSE .00 .00 .00 .00 .00 .00 100.05.71.00.5774 LIBRARY REPLACEMENT 1,300.00 1,300.00 292.43 .00 22.49% 1,007.57- 100.05.71.00.5835 HOUSEKEEPING SERVICES 38,000.00 38,000.00 30,490.00 3,049.00 80.24% 7,510.00- 100.05.71.00.5910 GAS & ELECTRIC 75,000.00 75,000.00 53,924.61 6,267.70 71.90% 21,075.39- 100.05.71.00.5915 SEWER & WATER 2,500.00 2,500.00 1,290.52 .00 51.62% 1,209.48- 100.05.71.00.6062 PROGRAMMING 6,000.00 6,000.00 17,289.39 5,756.25 288.16% 11,289.39 100.05.71.01.5711 PRINT MATERIALS 115,000.00 115,000.00 80,418.29 10,670.30 69.93% 34,581.71- 100.05.71.01.5713 PRINT MATERIALS - ADULT .00 .00 .00 .00 .00 .00 100.05.71.02.5711 AUDIO VISUAL MATERIALS 50,000.00 50,000.00 35,453.16 6,474.34 70.91% 14,546.84- 100.05.71.03.5711 ELECTRONIC MATERIALS 16,000.00 16,000.00 12,951.42 .00 80.95% 3,048.58- 100.05.71.03.5714 AUDIO VISUAL MATERIAL - A.V..00 .00 .00 .00 .00 .00 100.05.71.11.5713 PRINT MATERIALS - JUVENILE .00 .00 .00 .00 .00 .00 100.05.71.12.5714 AUDIO VISUAL MATERIAL - JUVENL .00 .00 .00 .00 .00 .00 100.05.71.14.5713 PRINT MATERIALS - MISC .00 .00 .00 .00 .00 .00 100.05.71.18.5713 PRINT MATERIALS - NEWSPAPER .00 .00 .00 .00 .00 .00 100.05.71.19.5713 PRINT MATERIALS - PERIODICALS .00 .00 .00 .00 .00 .00 100.05.71.23.5713 PRINT MATERIALS - REFERENCE .00 .00 .00 .00 .00 .00 100.05.71.26.5713 PRINT MATERIALS - SERIALS .00 .00 .00 .00 .00 .00 100.05.71.35.5714 AUDIO VISUAL MATRL - DATA BASE .00 .00 .00 .00 .00 .00 100.05.71.36.5713 PRINT MATERIALS - YOUNG ADULT .00 .00 .00 .00 .00 .00 Total LIBRARY DEPARTMENT:1,251,732.00 1,251,732.00 934,841.71 93,987.32 74.68% 316,890.29- Page 6 of 9 Financial Reports Packet Page 10 CITY OF MUSKEGO Budget Worksheet - Library Revenues Current Year w/ Monthly Total Page: 1 Period: 10/18 Nov 02, 2018 02:47PM 2018-18 2018-18 2018-18 2018-18 % Actual Over / Adopted Amended YTD Current month To (Under) Account Number Account Title Budget Budget Actual Actual Budget Budget GENERAL FUND CULTURE, REC AND EDUCATION 100.05.71.00.4140 LIBRARY GRANTS REVENUE .00 .00 1,539.78 .00 .00 1,539.78 100.05.71.00.4150 LIBRARY - SYSTEM, ETC 116,472.00 116,472.00 118,147.09 57,517.79 101.44% 1,675.09 100.05.71.00.4274 LIBRARY LOST AND DAMAGED 1,300.00 1,300.00 1,125.86 78.02 86.60% 174.14- 100.05.71.00.4313 LIBRARY FINES 17,000.00 17,000.00 13,788.02 1,307.86 81.11% 3,211.98- 100.05.71.00.4314 LIBRARY TAXABLE REVENUE 9,000.00 9,000.00 7,600.93 815.00 84.45% 1,399.07- 100.05.71.00.4542 LIBRARY PHONE USE .00 .00 .00 .00 .00 .00 100.05.71.00.4544 ROOM RENTAL 1,000.00 1,000.00 1,318.75 .00 131.88% 318.75 100.05.71.00.4551 SALE OF F/A - COMPUTERS .00 .00 .00 .00 .00 .00 100.05.71.00.4552 LIBRARY FRIENDS REVENUE .00 .00 5,685.00 1,425.45 .00 5,685.00 Total LIBRARY DEPARTMENT:144,772.00 144,772.00 149,205.43 61,144.12 103.06% 4,433.43 Page 7 of 9 Financial Reports Packet Page 11 CITY OF MUSKEGO BALANCE SHEET OCTOBER 31, 2018 LIBRARY EXPANSION TRUST FUND ASSETS 502.00.00.00.1001 EQUITY IN POOLED CASH ( 32,897.00) 502.00.00.00.1011 CASH IN BANK- LIBRARY-1B 12,864.69 502.00.00.00.1105 LIBRARY INVESTMENTS 44,315.00 TOTAL ASSETS 24,282.69 LIABILITIES AND EQUITY FUND EQUITY 502.00.00.00.3501 FUND BALANCE-RESERVED 61,692.95 502.00.00.00.3520 FUND BAL-UNRESERVED UNDESIGNAT ( 38,004.86) REVENUE OVER EXPENDITURES - YTD 594.60 TOTAL FUND EQUITY 24,282.69 TOTAL LIABILITIES AND EQUITY 24,282.69 Page 8 of 9 Financial Reports Packet Page 12 CITY OF MUSKEGO BALANCE SHEET OCTOBER 31, 2018 FEDERATED LIBRARY SYSTEM FUND ASSETS 503.00.00.00.1001 EQUITY IN POOLED CASH 33,565.60 TOTAL ASSETS 33,565.60 LIABILITIES AND EQUITY FUND EQUITY 503.00.00.00.3510 FUND BALANCE-RESERVED 14,784.97 503.00.00.00.3520 FUND BAL-UNRESERVED UNDESIGNAT 107,712.93 REVENUE OVER EXPENDITURES - YTD ( 88,932.30) TOTAL FUND EQUITY 33,565.60 TOTAL LIABILITIES AND EQUITY 33,565.60 Page 9 of 9 Financial Reports Packet Page 13 Director’s Report November 20th, 2018 1. Adult Services Update (from Elke Saylor, Head of Reference and Samantha Quail, Adult Services Librarian): November program highlights include a presentation by Steven Wallace about single source chocolate produced in Ghana and a visit from the Milwaukee War Dogs organization featuring several canines and their handlers/owners. We are also hosting this month’s Memory Café and are looking forward to engaging the care partners and care persons with some Wii Bowling, Elke attended the annual Wisconsin Library Association Conference in La Crosse and came back with a head full of thoughts and ideas about enhancing programs to seniors in particular, so look for some exciting offerings in 2019. The Library will again host the Lions Club’s annual Peace Poster winners in a colorful display that always brings cheer to our space in December. 2. Children’s Update (from Abby Bussen, Children’s Librarian): We had a Halloween Dance Party (very well attended!), and trick or treat story times throughout the week! There were many wonderful costumes. We had a Sweet Eats Programs, Bots for Tots, and Picture Book Brunch in October as well. Abby went to WLA and brought back many ideas. Reviewing statistics compared to 2017, are have surpassed program attendance compared to last year! Our signage for the Children’s Area is being delivered this week, and we are excited to put the finishing touches on the children’s area. 3. Young Adult Update (from Amanda Hyland, Young Adult Librarian): For Young Adult programming during October, there was a “Scary Movie Trivia” Contest in the Teen Area, where teens had to match horror villains to their corresponding film. On Saturday, October 6 there was a Stranger Things Slime program where teens could make slime. A teen volunteer program making paracord survival bracelets for Operation Gratitude is coming up December 1st at 1pm for grades 6-12. Teens can earn volunteer hours! 4. Other Updates: a. The Library was a collection point for PBS’ Mittens and More drive. We collected around 50 mittens, hats, and scarves for residents in Southeastern WI! Page 1 of 3 November 2018 Director's Report Packet Page 14 b. The Library is partnering with the Chamber of Commerce for Jingle on Janesville on Saturday, November 24th. There will be a tree lighting ceremony at 10am, followed by photos with Santa and Mrs. Clause and a holiday craft. 5. Staff Continuing Education: Brittany attended the Library Standards and Strategic Planning Workshop presented by the DPI. Abby and Jane attended the Cooperative Children’s Book Center discussion. Elke and Abby attended the Wisconsin Library Association annual conference. 6. Employee Anniversaries in November: Abby Bussen, Children’s Librarian (4 years) Page 2 of 3 November 2018 Director's Report Packet Page 15 JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC TOTAL OCT YTD Checkouts 2017 23,280 22,488 25,479 22,564 21,917 28,959 29,044 25,946 20,266 22,451 20,987 16,966 280,347 242,394 2018 23,110 21,362 23,503 23,882 19,768 31,869 29,619 26,983 19,914 22,871 242,881 242,881 % Change -0.7%-5.0%-7.8%5.8%-9.8%10.0%2.0%4.0%-1.7%1.9%0.2% eBook Checkouts 2017 1,654 1,453 1,774 1,700 1,568 1,683 1,717 1,729 1,654 1,669 1,507 1,592 19,700 16,601 2018 1,889 1,798 1,997 1,906 1,771 1,869 2,086 2,149 1,977 2,047 19,489 19,489 % Change 14.2%23.7%12.6%12.1%12.9%11.1%21.5%24.3%19.5%22.6%17.4% Self-Service Transaction Percentage of Total Circ (Self-check, Online Renewals, and eBook Checkouts/Checkouts and eBook Checkouts) 2017 56.4%56.5%57.3%59.4%57.7%51.7%59.1%55.7%60.0%59.1%58.6%66.8%57.1%57.2% 2018 56.9%57.3%60.1%61.3%62.4%57.5%60.1%59.3%62.9%60.7%59.7%59.7% Library Visits 2017 10,901 11,146 13,100 10,339 10,600 14,598 13,934 12,585 9,812 10,788 9,897 7,786 135,486 117,803 2018 10,641 11,097 11,784 11,417 9,779 16,604 15,926 12,967 9,449 11,902 121,564 121,564 % Change -2.4%-0.4%-10.0%10.4%-7.7%13.7%14.3%3.0%-3.7%10.3%3.2% Reference Transactions 2017 1,224 1,237 1,425 1,080 1,133 992 1,077 1,206 874 1,064 979 932 13,223 11,312 2018 1,387 1,249 1,407 1,362 1,043 1,196 1,138 1,185 1,126 1,105 12,198 12,198 % Change 13.3%1.0%-1.3%26.1%-7.9%20.6%5.7%-1.7%28.8%3.9%7.8% Meeting Room Use 2017 88 96 99 76 88 69 76 84 79 87 85 68 995 842 2018 101 93 102 95 82 72 84 74 65 82 850 850 % Change 14.8%-3.1%3.0%25.0%-6.8%4.3%10.5%-11.9%-17.7%-5.7%1.0% Monthly Statistics for Muskego Public Library 2018 Page 3 of 3 November 2018 Director's Report Packet Page 16 Page 1 of 1 Action: Approval of 2019 Annual Addendum to the... Packet Page 17 MASTER AGREEMENT Page 1 of 4 Institution Name:Institution Contact: Phone:Address: Email: This Master Agreement is made and entered into as of the Effective Date set forth below by and between Kanopy LLC, a Delaware limited liability company with a place of business Level 4, 781 Beach Street, San Francisco, CA 94109 (“Kanopy”), and the institution identified above (“Institution”). Overview Kanopy streams and makes available digital video content, including associated audio, graphics, text, images and other data and content, to universities, colleges, schools, public libraries, corporations and other institutions for access and use pursuant to applicable access and license terms. As permitted by an order between Kanopy and an institution, Kanopy may also host and stream digital video content uploaded by the institution where such institution holds all necessary rights and permissions to enable Kanopy to host and stream such content. Kanopy streams and makes digital video content available through various platforms, including its website at www.kanopy.com, the Kanopy iOS and Android mobile apps, the Kanopy channel on Roku, and other modes of access that are available now or may become available in the future. Structure of Agreement and Order of Precedence Kanopy and Institution may enter into one or more order forms under this Agreement (as defined below) for access to and use of digital content hosted or streamed by Kanopy. As appropriate, each order form will specify the title(s), product(s), fees, period or term of access, and any special usage rights and/or restrictions and other terms relevant to the order. Each such order form will be governed by the terms and conditions of this Agreement. This Master Agreement consists of: (a) the attached Terms and Conditions; (b) any order forms entered into hereunder between Kanopy and Institution; and (c) this signature page (collectively, the “Agreement”). In the event of any conflict between or among the various components of this Agreement, the terms and conditions of each component shall take precedence in the order listed above; provided, however, that any conflict with respect to restrictions on access to or use of materials provided by Kanopy shall be resolved in the manner that gives broadest effect to such restrictions. IN WITNESS WHEREOF, each of the parties has caused this Agreement to be executed as of the Effective Date by its duly authorized representative. KANOPY LLC INSTITUTION By: Name: OLIVIA HUMPHREY Title: CEO By: Name: Title: Effective Date: Page 1 of 4 Action: Approval of Kanopy Master Agreement Packet Page 18 TERMS AND CONDITIONS Page 2 of 4 1. Definitions (a) “Access Term” means the period of time set forth in each Order Form during which the Offerings or, as applicable, Institution Content covered by such Order Form will be hosted and streamed by Kanopy pursuant to this Agreement. (b) “Credentials” means any user accounts, passwords and other authentication credentials associated with access to or use of the Service by Institution or End Users. (c) “End User” means: (i) any student, teacher, professor, patron, employee or staff member affiliated with Institution; (ii) any authorized visitor physically present at the facilities of Institution; and (iii) with respect to any Institution that is a library established for use by the general public and maintained primarily through public funds, any individual who is a member of such Institution. (d) “Institution Content” means any content provided by Institution pursuant to this Agreement for hosting and streaming by Kanopy. (e) “Institution Facilities” means Credentials and any account, hardware, system or other facility within Institution’s custody or control. (f) “Offering” means any Product or Title. (g) “Order Form” means an order form, invoice or other ordering document entered into between the parties pursuant to this Agreement specifying the Offerings, Institution Content, fees and payment terms, special usage rights and restrictions and other terms relevant to the order. (h) “Product” means each product identified in an Order Form that Kanopy will make accessible to Institution pursuant to this Agreement, including: (i) any package or collection of titles or other content made accessible to Institution via subscription, patron-driven acquisition (PDA), pay-per-use (PPU) or other such models; and (ii) any other product that Kanopy may offer. (i) “Service” means the service through which Kanopy hosts and makes accessible Offerings and, as applicable, Institution Content. (j) “Territory” means the geographical area designated as the Territory in an Order Form or, if no such area is designated in an Order Form, the country in which Institution is domiciled. (k) “Title” means each film, video or other content (excluding Institution Content) identified in an Order Form that Kanopy will make accessible to Institution pursuant to this Agreement. 2. Grant of Rights and Restrictions (a) Grant of Rights. During the applicable Access Term and subject to Institution’s compliance in all material respects with the terms and conditions of this Agreement, Kanopy hereby grants Institution a limited, non-exclusive, non-sublicensable right and license to allow End Users within the designated Territory to view Offerings and, as applicable, Institution Content in real-time within the Service. (b) Restrictions. All rights granted under this Agreement may only be exercised for non-commercial personal or educational use. Institution shall not: (i) use, archive, capture, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make, have made, assign, pledge, transfer or otherwise grant rights to the Service or any Offering, except as expressly permitted under this Agreement; (ii) translate or reverse engineer, decompile, decode or otherwise attempt to derive the source code, architectural framework or data records of any software within or associated with the Service; (iii) frame or utilize any framing technique to enclose any content within the Service; (iv) access the Service for the purpose of benchmarking or developing, marketing, selling or distributing any product or service that competes with or includes features substantially similar to the Service or any products or services offered by Kanopy; (v) rent, lease, lend or sell the Service, or otherwise provide access to the Service as part of a service bureau or similar fee-for-service purpose; (vi) make the Service or any Offering accessible to anyone who is not an End User; (vii) remove or obscure any proprietary notice that appears within the Service or any Offering; or (viii) use the Service in any way that does not comply in all material respect with the terms and conditions of this Agreement and all applicable laws and regulations. (c) Policies. In addition to the terms and conditions of this Agreement, access to and use of the Service shall comply with and be subject to any terms of service, acceptable use policy, privacy policy, end user license agreement and other guidelines instituted by Kanopy or its licensors or service providers. (d) Technical Requirements. Institution and End Users shall be solely responsible for obtaining, configuring and maintaining any hardware, network connectivity and third-party software required to access the Service, including computers, operating systems, web browsers and storage devices. (e) Protection. Institution shall be solely responsible for protecting the confidentiality of Credentials and all activities undertaken using Institution Facilities. In the event that Institution becomes aware of any unauthorized use of the Service through Institution Facilities, Institution shall promptly give written notice to Kanopy of such unauthorized use and make reasonable efforts to eliminate such unauthorized use. Institution shall implement and maintain appropriate security policies and procedures and access control methodologies to safeguard access to the Service through Institution Facilities and to limit access to the Service to End Users. 3. Institution Content (a) Grant of Rights. As specified in an applicable Order Form, Institution may upload Institution Content to the Service for hosting and streaming by Kanopy pursuant to this Agreement. During the applicable Access Term, Institution hereby grants Kanopy a limited, non-exclusive, non-sublicensable, royalty-free right and license to host, stream, exhibit, transmit, reproduce, publicly perform, publicly display and project Institution Content as necessary to make Institution Content available for viewing by End Users within the Service. (b) Assurances. Institution represents and warrants that: (i) it holds all necessary rights (including all intellectual property rights) and permissions to grant the rights under this Section 3 to Kanopy; and (ii) Institution Content does not violate any applicable laws or any rights of another party, including any laws relating to defamation or indecency and any intellectual property or right of privacy or publicity. (c) Institution Ownership. Kanopy acknowledges and agrees that, as between Institution and Kanopy, Institution (or its licensors) owns all rights, title and interest (including all intellectual property) in and to Institution Content. 4. Fees and Taxes (a) Fees. Institution shall pay Kanopy the applicable fees set forth in each Order Form pursuant to the payment terms therein. If an Order Form does not specify payment terms, then payments thereunder shall be due net thirty (30) days after invoice. Amounts not paid when due shall be subject to interest at the rate of one and a half percent (1.5%) per month or the maximum rate permitted by law, whichever is less. (b) Taxes. Any and all amounts payable hereunder by Institution are exclusive of any sales, use, value-added, excise or other similar taxes (collectively, “Taxes”). Institution shall be solely responsible for paying all applicable Taxes. If Kanopy has the legal obligation to collect any Taxes, Institution shall reimburse Kanopy upon invoice by Kanopy. If Institution is required by law to withhold any taxes from its payments to Kanopy, Institution shall provide Kanopy with an official tax receipt or other appropriate documentation to support such payments and take reasonable steps to minimize such payments. 5. Intellectual Property (a) Kanopy Ownership. Institution acknowledges and agrees that, as between Kanopy and Institution, Kanopy (or its licensors) owns all rights, Page 2 of 4 Action: Approval of Kanopy Master Agreement Packet Page 19 Page 3 of 4 title and interest (including all intellectual property) in and to the Service and Offerings. Kanopy reserves all rights not expressly granted under this Agreement.Suggestions. If Institution elects to provide or make available to Kanopy any suggestions, comments, ideas, improvements or other feedback relating to the Service or Offerings (“Suggestions”), Kanopy shall be free to use, disclose, reproduce, have made, modify, license, transfer and otherwise utilize and distribute Suggestions in any manner, without credit or compensation to Institution. 6. Term and Termination (a) Term. The term for this Agreement shall commence on the Effective Date and continue in effect until terminated by Kanopy or Institution in accordance with this Agreement. (b) Suspension. Kanopy reserves the right to suspend Institution’s and any End User’s access to and use of the Service and Offerings in the event of any: (i) actual or reasonably suspected breach of Section 2 by Institution or any End User; provided, however, that Kanopy, where applicable, will use commercially reasonable efforts to limit suspension to each End User in breach of Section 2 or 3(b) and restore access upon elimination of the relevant breach; or (ii) failure by Institution to make any payment when due under this Agreement; provided, however, that Kanopy will restore access upon Institution’s payment of all outstanding fees. (c) Termination. Notwithstanding anything to the contrary, this Agreement may be terminated as follows: (i) by either party upon written notice to the other party; provided, however, that no Order Form is then in effect; (ii) upon a material breach of this Agreement by a party, which breach is not cured within thirty (30) days after receipt of written notice from the other party; or (iii) by either party in the event the other party becomes insolvent or bankrupt; becomes the subject of any proceedings under bankruptcy, insolvency or debtor’s relief law; has a receiver or manager appointed; makes an assignment for the benefit of creditors; or takes the benefit of any applicable law or statute in force for the winding up or liquidation of such party’s business. (d) Survival. Any provision that, by its terms, is intended to survive the expiration or termination of this Agreement shall survive such expiration or termination, including Sections: 3(b)(Assurances); 4 (Fees and Taxes); 5 (Intellectual Property); 6(d) (Survival); 7 (Representations and Warranties); 8 (Indemnification); 9 (Disclaimer of Warranties); 10 (Limitation of Liability); and 11 (Miscellaneous). 7. Representations and Warranties Kanopy and Institution each represents and warrants to the other that: (a) it has the necessary power and authority to enter into this Agreement; (b) the execution and performance of this Agreement have been authorized by all necessary corporate or institutional action; (c) entry into and performance of this Agreement will not conflict with any provision of law or the certificate of incorporation, bylaws or comparable organizational documents of such party; (d) no action by any governmental entity is necessary to make this Agreement valid and binding upon such party; and (e) it possesses all governmental licenses and approvals necessary to perform its obligations under this Agreement. 8. Indemnification (a) Indemnification. To the extent permitted by applicable law, each party agrees that the other party and its affiliates and licensors (collectively, “Indemnified Parties”) shall have no liability for, and each party shall indemnify, defend and hold the other party’s Indemnified Parties harmless against, any loss, damage, cost, liability and expense (including reasonable attorneys’ fees) finally awarded by a court of competent jurisdiction or paid in settlement to the extent arising from any action or claim of a third party based upon a party’s breach of Section 2(b) or 3(b) or infringement of such third party’s copyright attributable to any materials provided by the party under this Agreement; provided, however, that Kanopy shall have no obligation to indemnify Institution from any loss, damage, cost, liability or expense to the extent it arises from: (i) access to or use of the Service or any Offering in a manner that does not comply in all material respects with the terms and conditions of this Agreement or applicable laws or regulations; (ii) use of the Service or any Offering in combination with any materials not provided or approved by Kanopy; or (iii) Institution Content. In the event that the Service or any Offering becomes the subject of an indemnified claim or Kanopy reasonably determines that any Offering is likely to become the subject of an indemnified claim, Kanopy may, at its sole discretion: (1) procure for Institution a license as necessary for Institution to exercise the rights granted by Kanopy under this Agreement; (2) modify or replace the Service or Offering to avoid infringement, provided, however, that the Service or Offering as modified or replaced remains materially the same; or (3) issue to Institution a pro-rata refund of fees paid by Institution for the Service or Offering based upon the remainder of the Access Term. (b) Procedure. The indemnified party shall: (i) give the indemnifying party prompt written notice of any indemnified claim; provided, however, that failure of the indemnified party to give such prompt written notice shall not relieve the indemnifying party of any obligation to indemnify pursuant to this Section 8, except to the extent the indemnifying party has been prejudiced thereby; (ii) cooperate fully with the indemnifying party, at the indemnifying party’s expense, in the defense or settlement of any indemnified claim; and (iii) give the indemnifying party sole and complete control over the defense or settlement of any indemnified claim; provided, however, that any settlement must include a complete release of the indemnified party without requiring the indemnified party to make any payment or bear any obligation. 9. DISCLAIMER OF WARRANTIES THE SERVICE, OFFERINGS AND ALL OTHER MATERIALS PROVIDED BY KANOPY UNDER THIS AGREEMENT (COLLECTIVELY, “KANOPY MATERIALS”) ARE PROVIDED “AS IS,” “AS AVAILABLE” AND “WITH ALL FAULTS.” KANOPY, TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXPRESSLY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS (EXCEPT AS SET FORTH IN SECTION 7), EXPRESS OR IMPLIED, INCLUDING: (A) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (B) ANY WARRANTY WITH RESPECT TO THE QUALITY, ACCURACY, CURRENCY OR COMPLETENESS OF THE KANOPY MATERIALS, OR THAT USE OF THE KANOPY MATERIALS WILL BE ERROR-FREE, UNINTERRUPTED, FREE FROM OTHER FAILURES OR WILL MEET INSTITUTION’S OR END USERS’ REQUIREMENTS. 10. LIMITATION OF LIABILITY OTHER THAN WITH RESPECT TO KANOPY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8(a): (A) IN NO EVENT SHALL KANOPY OR ITS AFFILIATES AND LICENSORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS OR COST OF COVER, ARISING FROM OR RELATING TO THIS AGREEMENT, INCLUDING DAMAGES ARISING FROM ANY TYPE OR MANNER OF COMMERCIAL, BUSINESS OR FINANCIAL LOSS OCCASIONED BY OR RESULTING FROM ANY ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE KANOPY MATERIALS, SUCH AS ANY MALFUNCTION, DEFECT OR FAILURE OF ANY KANOPY MATERIALS, EVEN IF KANOPY HAD ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE; AND (B) IN NO EVENT SHALL KANOPY’S AGGREGATE LIABILITY UNDER THIS AGREEMENT EXCEED THE AMOUNT OF FEES RECEIVED BY KANOPY FROM INSTITUTION UNDER THIS AGREEMENT IN THE TWELVE (12)-MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH THE EVENTS GIVING RISE TO LIABILITY AROSE. 11. Miscellaneous (a) Independent Contractors. The relationship between Kanopy and Institution established by this Agreement is solely that of independent contractors. Neither party is in any way the partner or agent of the other, nor is either party authorized or empowered to create or assume any obligation of any kind, implied or expressed, on behalf of the other party, without the express prior written consent of such other party. (b) Notice. All notices, demands and other communications to be given or delivered under or by reason of the provisions of this Agreement Page 3 of 4 Action: Approval of Kanopy Master Agreement Packet Page 20 Page 4 of 4 shall be in writing and sent to the parties as follows: (i) if to Kanopy, at the address set forth for Kanopy in the signature page herein, Attn: Legal Department, or, if different, in the most recent Order Form; (ii) if to Institution, at the address set forth for Institution in the signature page herein or, if different, in the most recent Order Form. (c) Assignment. Institution may not assign this Agreement, or assign or delegate any right or obligation hereunder, by operation of law or otherwise without the prior written consent of Kanopy. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns. (d) No Third-Party Beneficiaries. Nothing in this Agreement shall confer any rights upon any person or entity other than the parties hereto and their respective successors and permitted assigns. (e) Interpretation. For the purposes of this Agreement: (i) the words “such as,” “include,” “includes” and “including” shall be deemed to be followed by the words “without limitation;” (ii) the word “or” is not exclusive; and (iii) the words “herein,” “hereof,” “hereby,” “hereto” and “hereunder” refer to this Agreement as a whole. This Agreement shall be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting an instrument or causing any instrument to be drafted. (f) Entire Agreement. This Agreement contains the entire agreement of the parties with respect to the subject matter hereof and supersedes all previous or contemporaneous oral or written negotiations or agreements with respect to such subject matter. (g) Amendment. This Agreement may not be amended except in a writing executed by an authorized representative of each party. (h) Severability. If any provision of this Agreement shall be held to be invalid or unenforceable under applicable law, then such provision shall be construed, limited, modified or, if necessary, severed to the extent necessary to eliminate its invalidity or unenforceability, without in any way affecting the remaining parts of this Agreement. (i) Governing Law. This Agreement shall be governed by and construed and enforced, without regard to conflict of laws principles, in accordance with: (i) if Institution is domiciled in the United States or Canada, the laws of the state or province in which Institution is domiciled; or (ii) if Institution is domiciled outside the United States and Canada, the laws of the country in which Institution is domiciled. The United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Agreement. (j) No Waiver. The failure of either party to require strict performance by the other party of any provision hereof shall not affect the full right to require such performance at any time thereafter, nor shall the waiver by either party of a breach of any provision hereof be taken or held to be a waiver of the provision itself. Any waiver of the provisions of this Agreement, or of any breach or default hereunder, must be set forth in a written instrument signed by the party against which such waiver is to be enforced. (k) U.S. Government Entities. This section applies to access to or use of the Service by a branch or agency of the United States Government (“U.S. Government”). The Service includes “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212 and qualifies as “commercial items” as defined in 48 C.F.R. 2.101. Such items are provided to the United States Government: (i) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (ii) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227.7202-1 and 227.7202-3. The U.S. Government shall acquire only those rights set forth in this Agreement with respect to the such items, and any access to or use of the Service by the U.S. Government constitutes: (1) agreement by the U.S. Government that that such items are “commercial computer software” and “commercial computer software documentation” as defined in this section; and (2) acceptance of the rights and obligations herein. (l) Force Majeure. Except with respect to payment obligations under Section 4, neither party shall be liable for any failure to perform under this Agreement to the extent due to any act of God, fire, casualty, flood, war, strike, lock out, failure of public utilities, injunction or any act, exercise, assertion or requirement of any governmental authority, epidemic, destruction of production facilities, insurrection or any other cause beyond the reasonable control of the party invoking this provision. (m)Confidentiality. Each party acknowledges and agrees that it shall treat the terms and conditions of this Agreement, including any pricing information, as confidential information and not disclose such information to any third party except to the extent required by applicable law. For the avoidance of doubt, the parties acknowledge and agree that Kanopy may identify Customer as a Kanopy customer, and Customer may identify Kanopy as a provider of content to Customer. (n) Counterparts. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same agreement. Page 4 of 4 Action: Approval of Kanopy Master Agreement Packet Page 21 as of 11/20/18 2016 ACTUAL 2017 ACTUAL 2018 BUDGET 2019 PROPOSED 100.05.71.00.5101 SALARY & WAGES 563,962 545,449 613,713 655,505 100.05.71.00.5102 SALARY & WAGES - OVERTIME - - 2,000 2,000 100.05.71.00.5201 FICA 43,699 42,496 48,484 51,768 100.05.71.00.5202 PENSION 34,681 34,633 39,332 38,890 100.05.71.00.5203 HEALTH INSURANCE 72,539 56,560 91,083 86,246 100.05.71.00.5204 LIFE INSURANCE 1,206 1,287 1,420 1,609 100.05.71.00.5205 FSA FEE EXPENSE - - - - 100.05.71.00.5229 HEALTH INSURANCE ALLOWANCE 17,680 20,390 18,060 19,200 100.05.71.01.5711 PRINT MATERIALS 116,741 114,494 115,000 115,000 100.05.71.02.5711 AUDIO VISUAL MATERIALS 47,660 51,118 50,000 50,000 100.05.71.03.5711 ELECTRONIC MATERIALS 15,889 16,247 16,000 17,095 100.05.71.00.5774 LIBRARY REPLACEMENT 637 257 1,300 1,300 100.05.71.00.5415 MAINTENANCE OF BLDG & GROUNDS 38,838 36,406 36,700 36,700 100.05.71.00.5602 TELEPHONE 275 225 300 300 100.05.71.00.5703 HOUSEKEEPING SUPPLIES 3,762 2,819 3,800 3,800 100.05.71.00.5835 HOUSEKEEPING SERVICES 36,588 36,588 38,000 38,000 100.05.71.00.5910 GAS & ELECTRIC 68,251 70,823 75,000 75,000 100.05.71.00.5915 SEWER & WATER 1,642 1,703 2,500 2,500 100.05.71.00.5302 MILEAGE 654 1,253 1,200 2,000 100.05.71.00.5303 CONFERENCES & TRAINING 2,868 1,306 3,500 3,500 100.05.71.00.5305 DUES & MEMBERSHIPS 1,034 1,260 1,300 1,300 100.05.71.00.5401 LIBRARY EQUIPMENT 13,509 17,643 20,500 19,900 100.05.71.00.5505 COMPUTER CHARGES/LIBRARY 30,929 26,936 41,040 42,190 100.05.71.00.5701 OFFICE SUPPLIES 20,237 7,288 8,000 8,000 100.05.71.00.5702 PROCESSING SUPPLIES - 17,360 17,500 17,500 100.05.71.00.5740 LIBRARY GRANT EXP 6,825 2,193 - 1,556 100.05.71.00.5752 LIBRARY FRIENDS EXP 4,936 7,736 - 5,000 100.05.71.00.6062 PROGRAMMING 4,718 5,771 6,000 6,500 EXPENDITURE TOTAL 1,149,760 1,120,241 1,251,732 1,302,360 100.05.71.00.4140 LIBRARY GRANT REV 6,858 1,592 0 1,556 100.05.71.00.4150 LIBRARY - SYSTEM, ETC 113,836 112,846 116,472 117,784 100.05.71.00.4274 LIBRARY LOST & DAMAGED 1,551 1,941 1,300 1,300 100.05.71.00.4313 LIBRARY FINES 17,610 16,640 17,000 17,000 100.05.71.00.4314 LIBRARY TAXABLE REVENUE 9,210 7,908 9,000 9,000 100.05.71.00.4544 ROOM RENTAL 2,450 1,050 1,000 1,000 100.05.71.00.4552 LIBRARY FRIENDS REV 4,936 6,945 - 5,000 REVENUE TOTAL 156,452 148,922 144,772 152,640 NET CITY SUPPORT FOR LIBRARY 993,309 971,319 1,106,960 1,149,720 Category Summaries SALARIES TOTAL 563,962 545,449 615,713 657,506 BENEFITS TOTAL 169,804 155,366 198,379 197,713 SALARIES & BENEFITS 733,766 700,815 814,092 855,219 MATERIALS TOTAL 180,927 182,116 182,300 183,395 BUILDING & UTILITIES TOTAL 149,356 148,564 156,300 156,300 MISCELLANEOUS 85,711 88,746 99,040 107,446 -------------------------------------------------------- TOTAL 1,149,760 1,120,241 1,251,732 1,302,360 Page 1 of 1 Action: Approval of updated 2019 Operating Budget... Packet Page 22   S73W16663 Janesville Road, Muskego WI 53150 www.cityofmuskego.org Facility - Action Items GOALS AND ACTION ITEMS    Update the Library facility to increase patron comfort and funcƟonality, encouraging                                     increased usage of all Library areas, both inside and outside the perimeter of our building.    Replace carpeƟng in the Children’s Area (completed, June 2018)  Explore outside funding opportuniƟes for exterior benches (deferred to 2019)  Replace furniture in Great Room with new seaƟng, tables, & lamps (completed, Nov. 2018)     Make physical and technological improvements to enhance growth potenƟal for new and                              exisƟng services and programs, increasing usage and aƩendance, as well as improving the                              patron experience.    Install wall‐mounted smart television with speaker in MeeƟng Room 3 (deferred 2019)  Install wall‐mounted smart television in MeeƟng Rooms 1 and 2 (deferred 2019)  Work with the Friends of the Library to find the best soluƟon for providing                                     coffee to patrons (completed, August 2018)  Separate the copy funcƟon from the print funcƟon to improve patron                            transacƟons (in progress)  InvesƟgate purchase of outdoor projecƟon screen for outdoor movies (completed 2018)  Page 1 of 4 Discussion: 2018 Action Plan Update Packet Page 23 GOALS AND ACTION ITEMS    Place a strong focus on programs and resources for children, especially related to early                        literacy, while concurrently expanding interacƟve learning opportuniƟes through technology.    Explore funding opƟons for equipping the storyƟme room with a Smartboard (completed   Develop early literacy kits for checkout (completed November 2018)  Develop maker kits for checkout (completed November 2018)  Formulate a plan for early literacy educaƟon for parents (completed August 2018)   ConƟnue STEAM based programming for school‐age children in new maker                                space area (completed 2018)  Plan and execute the “500 Books Before 15” program (completed December 2018)  Explore designing a new type of story Ɵme to expand offerings (completed June 2018)   Provide story Ɵme programming to external groups such as daycare centers,                                  preschools, and parochial schools (completed Sept. 2018)   Services - Action Items Update the Children’s and Young Adult areas to create more inviƟng and disƟnct spaces for                     youth and families, while increasing interacƟve programming and learning opportuniƟes.    Equip the Children’s Area with child‐friendly, age‐appropriate furniture (completed June ‘18)  Equip the Children’s Area with child‐appropriate workspaces (completed June 2018)  Create an Early Literacy Center (space, furniture, interacƟve equipment) (completed June ‘18)  Install a noise barrier between the Adult and Children’s Areas (completed June 2018)  Explore creaƟng a parenƟng collecƟon  (completed 2018)  Plan capital budget esƟmate for Young Adult Area update (completed May 2018)    Update staff work areas and service desks to improve ergonomics and efficiency while                                       facilitaƟng streamlined patron and staff interacƟons.    Plan and execute remodel of staff area (paint, carpet, installaƟon of city                                               hall cubicle furniture) (completed October 2018)  InvesƟgate staff impact of RFID conversion and design a work plan (deferred 2019)    Page 2 of 4 Discussion: 2018 Action Plan Update Packet Page 24   Provide engaging services and programming to aƩract young adults. Enhance Library potenƟal                   as a study and collaboraƟve learning center for teens.    Develop a markeƟng iniƟaƟve to grow and expand the role of the Teen                                         Advisory Board (in progress, conƟnuing in 2019)  With improved presentaƟon equipment in meeƟng room 4, the Library will                                  offer regular gaming acƟviƟes for teens (completed February 2018)  Experiment with a craŌ/service project for teens to assess visibility (completed Dec. 2018)  Experiment with a team based escape room event for teens and possibly                                            offering one for grade school children (completed June and December 2018)    Develop innovaƟve and appealing programming plus enhance exisƟng services for a wide range                of adults.    The Library will conƟnue to offer Memory Cafes and will explore other opƟons                                   to provide programming geared towards seniors (completed 2018)  Implement regular movie maƟnees for adults (completed 2018)  Explore creaƟng a lecture series (deferred to 2019)  Explore an off‐site book discussion opportunity at a local company (in progress)  Create Caregiver Kits to add to the collecƟon (completed November 2018)    Develop all staff by providing access to high‐quality professional development and conƟnuing               educaƟon opportuniƟes.    ConƟnue to provide staff training sessions (completed 2018)  Provide access to membership in professional organizaƟons (completed 2018)  Provide access to online and off‐site training (completed 2018)    Engage well‐trained staff to grow and maintain a balanced and relevant collecƟon in a variety                         of formats, print and otherwise. An ever‐evolving collecƟon serves to educate, enrich, and                       entertain patrons of all ages. We consistently explore innovaƟve materials to meet the need of  the public.    ConƟnue to provide updated and remove outdated formats (completed 2018)  Page 3 of 4 Discussion: 2018 Action Plan Update Packet Page 25   GOALS AND ACTION ITEMS    Increase awareness and communicaƟon regarding Library resources, services, programs, and                  opportuniƟes.    Plan and market a welcome back program for the redesigned Children’s Area (completed 2018)  Plan a passive program to introduce families to the redesigned Children’s Area (completed 2018)  Add unique Muskego Public Library historical newspaper holdings to State                                    Historical Society (in progress, conƟnuing in 2019)   Market new kits (Early Literacy Kits, Maker Kits, Caregiver Kits) to appropriate                             audience groups (completed October 2018)  The Library will parƟcipate in community events like Jammin on Janesville                                        to promote services (completed June and November 2018)    Collaborate and build partnerships with schools, non‐profits, businesses, organizaƟons, and                       community groups to expand service capaciƟes and increase engagement with the Library.    The Children’s Librarian will visit each elementary school classroom twice                                    over the course of the year (completed 2018)  The YA librarian will explore collaboraƟon opportuniƟes with the middle                                    school and high school (in progress, conƟnuing in 2019)  The YA librarian will design, distribute, and evaluate a teen survey regarding                                 library services (completed 2018)   Run focus groups on the senior residence communiƟes to assess and enhance                             library services (completed 2018)    Increase library advocacy and secure funding resources to maintain desired service levels.     Increase the library’s presence at Library LegislaƟve Day in Madison (deferred to 2019)  Apply for at least one grant each for Adult, Young Adult and Children’s                                                services to support addiƟonal services and programs (completed 2018)  InvesƟgate local organizaƟons for Children’s Area RenovaƟon donaƟon (completed 2018)  Work with the Friends on creaƟng an appropriate planned giving                                                          opportunity (deferred to 2019)  Communication and Outreach - Action Items Page 4 of 4 Discussion: 2018 Action Plan Update Packet Page 26 Action Plan 2019 – Draft 12 Main Goals (1 main goal completed – children’s area, 1 main goal added – strategic planning process) 43 total action items in 2017 Action Plan 48 total action items in 2018 Action Plan Currently 50 Action Items in 2019 plan Facilities Update the Library facility to increase patron comfort and functionality, encouraging increased usage of all Library areas, both inside and outside the perimeter of our building. -Continue to update Great Room Furniture with comfortable and functional pieces -Replace armchairs in Fiction and Media area, with new pieces designed for comfort -Replace carpeting in the Meeting Rooms with new flooring -Evaluate effectiveness of wayfinding signage (external and internal) to determine ways to improve patron experience -Explore creation of outdoor reading area -Continue planning phase of Young Adult Area Redesign -Perform in-depth needs assessment of Young Adult library space use -Perform maintenance and repairs to the Library parking lot -Assess security blind spots and install several security cameras where needed -Explore low budget ways to refresh existing bathrooms Page 1 of 5 Action: Approval of 2019 Action Plan Packet Page 27 Make physical and technological improvements to enhance growth potential for new and existing services and programs, increasing usage and attendance, as well as improving the patron experience. -Equip smaller meeting rooms with presentation equipment as funding allows -Assess shelving usage in Media and Adult Fiction Area, restructure as collection demands -Explore virtual reality technology for programming opportunities -Assess inclusivity standards for programming and services Update staff work areas and service desks to improve ergonomics and efficiency while facilitating streamlined patron and staff interactions. -Explore RFID (Radio Frequency ID) system -Implement technology support into the Library Board Room for Board and Staff meetings as funding allows -Assess ways to maximize storage solutions within existing staff area Services Place a strong focus on programs and resources for children, especially related to early literacy, while concurrently expanding interactive learning opportunities through technology. -Continue implementing daily storytimes for a variety of age groups -Include technology in storytime programming -Continue to provide programming for school-age children with a focus on STEAM concepts (science, technology, engineering, arts and math) Page 2 of 5 Action: Approval of 2019 Action Plan Packet Page 28 Provide engaging services and programming to attract young adults. Enhance Library potential as a study and collaborative learning center for teens. -Re-envision teen advisory for the library that meets the population’s needs -Explore creation of teen volunteer program series -Continue offering programming with STEAM or “maker” components Develop innovative and appealing programming plus enhance existing services for a wide range of adults. -Continue offering a variety of programming geared towards Seniors -Create programming targeted towards patrons in their 20s and 30s -Investigate potential expansion of deposit collections to additional senior living facilities -Explore homebound delivery services Develop all staff by providing access to high-quality professional development and continuing education opportunities. -Provide annual staff training sessions -Provide access to membership in professional organizations -Provide access to online and off-site training Engage well-trained staff to grow and maintain a balanced and relevant collection in a variety of formats, print and otherwise. An ever-evolving collection serves to educate, enrich, and entertain patrons of all ages. We consistently explore innovative materials to meet the need of the public. -Provide updated and remove outdated formats in response to changes in technology and user habits Page 3 of 5 Action: Approval of 2019 Action Plan Packet Page 29 -Analyze circulation trends to identify borrowing habits and provide relevant collections -Investigate future of audio book formats (CD vs PlayAways vs Other) to determine best option for patron experience Communications/Marketing Increase awareness and communication regarding Library resources, services, programs, and opportunities. -Evaluate additional ways to market adult movie and documentary screenings -Investigate ways to have the library’s program notifications become text notifications through Civic Plus -Add unique Muskego Public Library historical newspaper holdings to State Historical Society Collaborate and build partnerships with schools, non-profits, businesses, organizations, and community groups to expand service capacities and increase engagement with the Library. -Continue to offer school visits to public and parochial schools -Continue to promote library services through collaboration with community businesses such as daycare centers, medical providers, and senior living facilities -The Children’s Librarian will continue to visit each elementary school classroom twice over the course of the year -The YA librarian will explore collaboration opportunities with the middle school and high school Page 4 of 5 Action: Approval of 2019 Action Plan Packet Page 30 Increase library advocacy and secure funding resources to maintain desired service levels. -Increase the library’s presence at Library Legislative Day in Madison -Follow and remain involved with the Public Library System Redesign Process -Communicate the value and needs of the Library to the Muskego Common Council, other elected officials, and the public through annual reports -Library staff and Library Board Trustees participate in legislative advocacy events -Apply for grants to support additional services and programs -Work with the Friends to investigate an appropriate planned giving opportunity Execute a strategic planning process, gathering data and insight from stakeholders to inform the creation of the 2020-2022 Muskego Public Library Strategic Plan. -Collect and analyze statistics from federal, state, and local library reports to identify demographic and patron usage trends. -Collect patron feedback through focus groups, one-on-one interviews, testimonials, and a community survey. -Consolidate all information and build a report that details the objectives for the 2020-2022 Strategic Plan. -Build a 2020 Action Plan based on the 2020-2022 Strategic Plan. Page 5 of 5 Action: Approval of 2019 Action Plan Packet Page 31 2020-2022 Strategic Planning Framework Timeline Staff meeting to discuss 2020-2022 data framework: October 30th-November 5th Strategic Planning Committee meeting for 2020-2022 data framework (November 15th) Present 2019 Action Plan and 2020-2022 data framework to Library Board: Nov 20th or Dec 18th Data collection period: January-April 2019 Data analysis and report writing period: April-October 2019 Present Strategic Plan Report to full Library Board: November 19th, 2019 Vote on 2020-2022 Muskego Public Library Strategic Plan with full Library Board: Dec. 17th, 2019 Implementation date of 2020-2022 Muskego Public Library Strategic Plan: January 1st, 2020 Resource Documents for Demographic and Trend Analysis 2017-2019 Muskego Public Library Strategic Plan 2017-2019 Muskego Public Library Action Plans Wisconsin Public Library Standards 6th Edition U.S. Census Data for Muskego DPI data (WiseDash for Schools and Library Trends data) State Annual Reports (2016, 2017, 2018) Bridges statistics (from Board Reports, 2016, 2017, 2018) Sample of WILs 2016 Strategic Planning Process for Muskego EDGE Assessment Identify report format (similar to 2017-2019 plan) Group findings into three categories (facilities, services, communication/outreach) Long range funding outlook section (NEW): analyze funding sources OR, last time the three groups came out of the feedback that was collected and analyzed. We could just collect the data and see if the same three sections come up (or if new ones). Identify Library Stakeholders Library Staff Library Board Page 1 of 4 Discussion: Strategic Planning Framework draft for... Packet Page 32 Friends of the Library Adults Teens Children Seniors Muskego Businesses / Chamber of Commerce School District Daycares City Staff City Council Bridges System Staff Neighboring Libraries (Big Bend, New Berlin, Hales Corners, Mukwonago) Non-profit groups (both ones that use our meeting rooms and ones that don’t) Types of Data Collection Methods Community Focus groups: Focus groups will be targeted to capture feedback from 5-12 people. Groups will attempt to capture input from our four major audiences (children, teens, adults and seniors). The groups will be asked a series of questions or given statements to reflect on by a proctor and will freely share opinions and ideas. A second person will record reactions and responses. Value: Studying focus group responses allow you to measure the opinions of that group and attempt to apply it to the larger population. Challenges: Getting people to commit to attend a focus group. Ensuring the moderator can create an environment where creative dialogue is encouraged to maximize the potential of the group. People in focus groups may not answer honestly if they feel their responses go against the group. Idea: Make an announcement at the end of programs (adult, children, teen), asking for people to remain for a period of time for the focus group (advertise focus group on event flyer). Use the First Friday Coffee group as a focus group. Go to a senior residence and hold a focus group. Is there a way to run a focus group at a school during parent/teacher conferences? Run these in March/April when weather is nicer. Patron Testimonials: They are short direct quotes from users, responding to a brief prompt (such as “how does the library bring value to your life?” or “what would you like more of at the library” on a card. It should be easy to hand out and fill out in less than one minute. Value: Testimonials are powerful ways to market the value of the Library. Gathering testimonials at the Page 2 of 4 Discussion: Strategic Planning Framework draft for... Packet Page 33 end of events or customer service interactions will be a helpful way of gauging immediate responses to events and service points. Challenge: Odds are testimonials will be positive and should not be used to make an overall assessment of something. Idea: Collect these during “Love Your Library” month in February. Community Feedback boards (w/post it note feedback): Feedback boards are set up on an easel in a high traffic area. They are a passive way of gathering data based on visual prompts. Images are posted, along with questions, like “which furniture do you like better?” or “how do you like to get library information?”. Patrons then mark in tallies or move a post it note into their preference. Value: It encourages honest feedback since people are not interacting with a staff member or moderator of any kind. It is something that can be done without assigning a staff member to collect the data, and is data that can be gathered with minimal effort on the patron’s end. Feedback boards are particularly ideal to ask questions about facilities. Challenge: You receive yes/no answers, or answers that do not allow for clarification. Idea: Run in February One-On- One Patron Interviews: One-on-one interviews are individual conversations between a moderator and a user. Interviews can last 30-45 minutes and should be run by someone with full awareness of library operations (in this case I recommend a library staff member). This allows for nuanced follow up questions. Value: One-on-one interviews give you focused time with one person. Very little distractions. Challenge: It is a significant time commitment, and may be hard to convince people to participate. Most likely you will only get power users to participate, since it is asking for a substantial time commitment. Community Survey (email to our subscribers, on website, mailer): A survey with targeted questions will be sent out to our email subscribers, posted on our website as a link, through the Friends of the Library list serv, handed out on a bookmark at checkout and at reference, and as a physical postcard mailer (if budget allows). Value: People can complete the survey on their own time. It is in a format which will give people thoughtful time to read and respond without influence from others. Challenge: Statistically is can still be difficult to get people to respond to surveys, since there is an overabundance of surveys today. The mailer will cost money. To get a 95% confidence rate in the survey with a 5% margin of error (industry standards), we would need to get surveys from around 379 people. This number is derived from the City of Muskego population and does not consider True Non-Residents. Idea: Run in March. Can we deliver physical surveys to senior residences. Material Usage Analysis: Library staff will create a collections report to assess library materials usage. Value: We can identify what parts of the collection are being used, and what may not be in order to ensure the materials budget is allocated appropriately. Idea: Run in January. Page 3 of 4 Discussion: Strategic Planning Framework draft for... Packet Page 34 Things to consider Create broad goals with action items (specific, multiple) that are measurable with a timetable and the expected outcome. Chart: Objective, Action, Measurement, Timetable, Outcome Non-users: One question will come up is how to get input from non-users. While we should not avoid or dismiss input from respondents who identify as non-users, it is my recommendation to focus our energies on improving services for those we do have access to or who are willing to give us feedback, since they are the likely future users. Chances are we wouldn’t make a dramatic enough change to convert a non-user to a user. Advertise this process in advance (starting in January) to foster awareness. Leftovers from 2017-2019 Strategic Plan These are elements from the 2017-2019 Strategic Plan that, due to funding, will not be integrated into the 2019 Action Plan. As a result, we must analyze whether these items should transition to the 2020- 2022 Strategic Plan. As of now they were still presented as part of the long range 5-year Capital Budget for the City. Facilities • Add an additional self-check station • Replace carpeting throughout Library • Explore creating a Mother’s Room (change to breastfeeding/pumping support) • Give the Young Adult area a unique look (color, furnishings) • Create a computer workspace in the Young Adult Area • Create comfortable, functional workspaces for individual and group work in the Young Adult Area • Re-imagine Circulation Service Area • Redesign reference desk • Explore RFID (Radio Frequency ID) system • Explore outside funding opportunities for exterior benches Services • Review of software package available on public computers. Adobe Professional? Page 4 of 4 Discussion: Strategic Planning Framework draft for... Packet Page 35